Gary Hubert
Fertility & Surgical Associates of California
Available Lines of Communication
Doctor email
Nurse email
Nurse email
Direct line to doctor
Direct line to nurse
Direct line to nurse
Doctor personal cell phone
Medical SchoolUCLA
ResidencyKaiser
Encino
5400 Balboa Blvd
Encino, CA 91316
818-461-1610
Thousand Oaks
325 Rolling Oaks Dr
Thousand Oaks, CA 91361
805-778-1122
9 assessments
10
10
Age
34 - 35
Treated
2019 - 2020
Success with this Doc
No
Treatment
5 IUI, Donor Sperm
Diagnosis
—
10
10
Dr. Hubert looked at my testing from a previous clinic and noted that my thyroid numbers were a little high, so he initially prescribed medication to lower them. He was pleased with the results from my ultrasound, so we did one LH timed cycle with no medication. When it was not successful, I went on Clomid and injectibles for another IUI try...was stellar throughout the whole process...listened to our wants and needs, reviewed all our medical records, had me do more testing, prescribed medications, and even had his PA text him when we was unable to be in the office for one of my scans because it was his day off.
All of the nurses at Fertility Surgical & Associates were excellent. They confirmed all my appointments, gave me printed instructions and calendars for treatment, called in all of my prescriptions, followed up with the pharmacy when they wouldn't refill one of my prescriptions, gave me demonstrations of how to administer my injectible medication, and were just all so lovely. It couldn't have been a more drastic juxtaposition of my previous clinic...Approximately $2,000 per IUI cycle...Weaknesses - The clinic is very busy, so sometimes there is a long wait to see your doctor. There are also sometimes some double billings (I received some bills in the mail that I had already paid) which can be confusing. Strengths - definitely compassion, organization, information given to the patients, confidence in care. Really everything else is great.
Age
34 - 35
Treated
2019 - 2020
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, Donor Sperm
Diagnosis
—
10
10
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert was stellar throughout the whole process. We came to him because we went through three terrible cycles with another clinic and didn't feel like we got our best shot. Dr. Hubert listened to our wants and needs, reviewed all our medical records, had me do more testing, prescribed medications, and even had his PA text him when we was unable to be in the office for one of my scans because it was his day off.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
Make sure you let him know what your wants and needs are - he will definitely take them into consideration during your treatment.
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
Everyone at the clinic, including Dr. Hubert, was wonderful. I felt like I was being cared for as a patient, and they were all proactive in helping me and my wife through the process.
Describe the protocols Gary Hubert used in your cycles at Fertility & Surgical Associates of California and their degree of success.
Dr. Hubert looked at my testing from a previous clinic and noted that my thyroid numbers were a little high, so he initially prescribed medication to lower them. He was pleased with the results from my ultrasound, so we did one LH timed cycle with no medication. When it was not successful, I went on Clomid and injectibles for another IUI try.
Describe your experience with the nursing staff.
All of the nurses at Fertility Surgical & Associates were excellent. They confirmed all my appointments, gave me printed instructions and calendars for treatment, called in all of my prescriptions, followed up with the pharmacy when they wouldn't refill one of my prescriptions, gave me demonstrations of how to administer my injectible medication, and were just all so lovely. It couldn't have been a more drastic juxtaposition of my previous clinic.
Describe your experience with Fertility & Surgical Associates of California.
Weaknesses - The clinic is very busy, so sometimes there is a long wait to see your doctor. There are also sometimes some double billings (I received some bills in the mail that I had already paid) which can be confusing. Strengths - definitely compassion, organization, information given to the patients, confidence in care. Really everything else is great.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
Approximately $2,000 per IUI cycle
- Read less
10
10
Age
36 - 37
Treated
2019 - 2020
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
10
10
Dr. Hubert provided us with excellent care and communication. He was always available whenever we needed him and he was at every appointment (outside of when I just needed to go in and get blood drawn). He understands that this is a tough and expensive process and he would go out of his way to make sure we understood everything...He will study your unique case and adjust accordingly...made my husband and I feel comfortable from the moment we met him. He is very personable and knowledgable and was always willing to go the extra mile with his level of care. He expressed that I could call/text him at any time and that he was here for us. My last doctor never gave me his number and I never had any personal contact with him outside of my scheduled appointments. It really made a difference that Dr. Hubert was so caring during such a sensitive time for us.
The entire team [at Fertility & Surgical Associates of California] was very friendly and always made my husband and I feel welcome. This can be a very overwhelming process and all our questions were thoroughly answered and when we needed clarification they were available via telephone call and email. We would always get callbacks quickly even on the weekends when we needed to leave a message with the operator (since they have limited weekend hours). Dr. Hubert's team was professional and courteous.
Age
36 - 37
Treated
2019 - 2020
Success with this Doc
Yes
Race
European
Income
—
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert provided us with excellent care and communication. He was always available whenever we needed him and he was at every appointment (outside of when I just needed to go in and get blood drawn). He understands that this is a tough and expensive process and he would go out of his way to make sure we understood everything.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
Put your trust and your faith into him and his care. He will study your unique case and adjust accordingly.
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert made my husband and I feel comfortable from the moment we met him. He is very personable and knowledgable and was always willing to go the extra mile with his level of care. He expressed that I could call/text him at any time and that he was here for us. My last doctor never gave me his number and I never had any personal contact with him outside of my scheduled appointments. It really made a difference that Dr. Hubert was so caring during such a sensitive time for us.
Describe your experience with your nurse at Fertility & Surgical Associates of California. (Assigned nurse: Evelyn Navarro)
The entire nursing staff at both the Encino and the Thousand Oaks locations were so sweet and caring. They were never too busy to answer my questions and to take my calls. Everyone is very friendly and knowledgable.
Describe your experience with Fertility & Surgical Associates of California.
The entire team was very friendly and always made my husband and I feel welcome. This can be a very overwhelming process and all our questions were thoroughly answered and when we needed clarification they were available via telephone call and email. We would always get callbacks quickly even on the weekends when we needed to leave a message with the operator (since they have limited weekend hours). Dr. Hubert's team was professional and courteous.
- Read less
9
8
Age
40
Treated
2019
Success with this Doc
No
Treatment
5 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
9
8
He [Dr. Gary Hubert] was gentle, has great bed-side manner, explained everything in great detail...Other than a protocol which did not agree with me, and the doctor sometimes telling me he had not seen swelling or certain side effects in other patients, when they were clearly side effects produced by certain medications he was prescribing me, he was kind, compassionate, dedicated and knowledgable...He is truly wonderful despite my three rounds not working with him!
$9,500 IVF Round, FASC Anaesthesia $550 + Genetic Testing $4500 + Embryo Freeze $685 (up to 8 embryos) [at Fertility & Surgical Associates of California]...The accounting people were a little awkward and strange and pricing varied substantially among paying patients as I saw from other reviews...The waiting room was seriously small, always packed and with little to no beverages or comforts. Also after getting Ultrasounds or Bloodwork, you are made to wait in the busy hallway where there are only four chairs, which often leave you standing and feeling like you're in the way. They also make you wait quite a while to speak to the nurses after the bloodwork and ultrasounds, which wastes time and is often useless. A call with results later in the day, as per other clinics, is far better in my humble opinion. Not my favourite clinic.
Age
40
Treated
2019
Success with this Doc
No
Race
European
Income
—
Occupation
—
Order & Number of Docs Seen
4th of 4 Docs
Treatment
5 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
9
8
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Other than a protocol which did not agree with me, and the doctor sometimes telling me he had not seen swelling or certain side effects in other patients, when they were clearly side effects produced by certain medications he was prescribing me, he was kind, compassionate, dedicated and knowledgable.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
He is truly wonderful despite my three rounds not working with him!
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
He was gentle, has great bed-side manner, explained everything in great detail.
Describe your experience with the nursing staff.
Nurses were not as quick to respond, knowledgeable when explaining how to take your meds nor as organised as some of the other nurses I've worked with in the past. However, they were sweet, kind and generous with samples and went above and beyond to deliver emergency medication, when the pharmacy I was using was having trouble. So for that, they definitely take the golden medal!
Describe your experience with Fertility & Surgical Associates of California.
Receptionists were always bright and cheerful. They have a stupid way of blocking their number when they call you. Which is insane. As these are important calls with a lot of time sensitivity. I get a lot of "Blocked Calls" from Marketeers and Spam, which I do not answer. With something this important you need to know that it is your IVF clinic that is calling. I have worked with Dr. Sadaat, Multiple doctors at HRC and SCRC and none blocked their numbers. The accounting people were a little awkward and strange and pricing varied substantially among paying patients as I saw from other reviews on FertilityIQ. The waiting room was seriously small, always packed and with little to no beverages or comforts. Also after getting Ultrasounds or Bloodwork, you are made to wait in the busy hallway where there are only four chairs, which often leave you standing and feeling like you're in the way. They also make you wait quite a while to speak to the nurses after the bloodwork and ultrasounds, which wastes time and is often useless. A call with results later in the day, as per other clinics, is far better in my humble opinion. Not my favourite clinic.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
As of July - December 2019:
Round #1 - $90 Initial Phone consultation | $9,500 IVF Round, FASC Anaesthesia $550 + Genetic Testing $4500 + Embryo Freeze $685 (up to 8 embryos), Plus meds and extra lab work (STD on both partners) which varied.
Round #2 -- Repeat IVF Cycle $8,000 | FASC Anaesthesia ($550), Embryo Freeze ($685) + Medicine and Genetic testing (PGS) Batch Price $300 per embryo.
Round #3 -- Repeat IVF Cycle $8,000 | FASC Anaesthesia ($550), Embryo Freeze ($685) + Medicine and Genetic testing (PGS) Batch Price $300 per embryo.
What specific things went wrong at Fertility & Surgical Associates of California?
- Lost appointments
- Failed to call with results
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10
10
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve
10
10
In my initial consultation, he [Dr. Hubert] took his time to explain everything including my recent diagnosis of endometriosis. He helped grade my endometriosis so I understood the severity of my situation. He did an ultrasound to check on my endometriomas and do an antral follicle count right away. He was patient and kind and he didn’t beat around the bush but was also delicate with his delivery. He also encouraged a positive attitude and made me feel like he was in this with me
The office [Fert & Surg Asso of CA] is clean and organized. I never wait long for my appointment. They seem to run on time. They are open 7 days a week and are very communicative to confirm appointments and call you with test results. ... They [nurses] are polite, thorough and kind. They answer any and all questions to the best of their ability and they show compassion when you’re nervous.
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
He speaks well and uses drawing and diagrams to explain procedures. He explained every step of the process and took his time answering all my questions. He is gentle and I have faith that my treatment will be successful
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
See him sooner rather than later. Don’t hesitate and ask questions. He is very patient
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
In my initial consultation, he took his time to explain everything including my recent diagnosis of endometriosis. He helped grade my endometriosis so I understood the severity of my situation. He did an ultrasound to check on my endometriomas and do an antral follicle count right away. He was patient and kind and he didn’t beat around the bush but was also delicate with his delivery. He also encouraged a positive attitude and made me feel like he was in this with me
Describe the protocols Gary Hubert used in your cycles at Fertility & Surgical Associates of California and their degree of success.
I’m only starting but before I had even decided to start I was given a list of supplements and there was a medication protocol already in my file so when we did decide to proceed I didn’t have to wait at all for him to review my file and order medications. The nurse was able to do all of that for me so there was no extra wait.
Describe your experience with the nursing staff.
They are polite, thorough and kind. They answer any and all questions to the best of their ability and they show compassion when you’re nervous.
Describe your experience with Fertility & Surgical Associates of California.
The office is clean and organized. I never wait long for my appointment. They seem to run on time. They are open 7 days a week and are very communicative to confirm appointments and call you with test results.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
They were not unreasonable and very close to estimate provided by doctor during consultation. Also cheaper than another clinic I went to for a consultation
Describe Gary Hubert's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Surgical Associates of California.
No opinion as we are not at that stage
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9
8
Age
36
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
—
9
8
He is wonderful and very likable. He has great bedside manner and takes his time to explain everything. He put me at ease. Not scoring a 10 because I have not gotten pregnant yet. I have gone through 2 rounds of IUI with no positive test. All of the tests have come back negative for problems for me and my husband. We have not had any miscarriages which is positive. Doctor Hubert said that there is a 20% chance each month for IUI to work.
They [Fertility & Surg Assoc of CA] see a lot of patients and there is sometimes a long wait. Be patient. They often double and triple book appointments. They might even do more than that. But they are open 7 days a week so that you are there on the best day for your cycle.... The first round of IUI cost approximately $3,000. The second was around $1,000-$1,500.... Don’t trust them [nursing staff] if you are needing important information. I had asked about whether I would need to come in on a certain day based on my cycle
Age
36
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
—
9
8
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
He is wonderful and very likable. He has great bedside manner and takes his time to explain everything. He put me at ease. Not scoring a 10 because I have not gotten pregnant yet. I have gone through 2 rounds of IUI with no positive test. All of the tests have come back negative for problems for me and my husband. We have not had any miscarriages which is positive. Doctor Hubert said that there is a 20% chance each month for IUI to work. I’m not sure we can afford to do it any longer. We took last month off due to being out of town when I would have needed the treatment. Now we have to decide if we are going to continue doing it. I’ve had friends who have been successful with it after several months, but it gets discouraging. It cost about $3,000 the first month and about $1,250 for the second month. The cost adds up quickly and makes it tough when you don’t know if it will ever work.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
Know the costs up front and be prepared for several rounds.
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
He was very cordial and has great bedside manner. The clinic sees so many people that there is often a very long wait to be seen.
Describe the protocols Gary Hubert used in your cycles at Fertility & Surgical Associates of California and their degree of success.
Several days of clomid and then a couple days of Menipur injections. He would do an ultrasound and then schedule when I would need to do the trigger shot. And then the insemination was scheduled. They are open every day so that they can make sure to have you in on the right day.
Describe your experience with the nursing staff.
Don’t trust them if you are needing important information. I had asked about whether I would need to come in on a certain day based on my cycle because I was going to need to reorganize my work schedule. The nurse told me that I would not need to, but when I met with the doctor he said that I did need to. He was very accommodating with my schedule and saw me before they opened so that I would not have to miss work.
Describe your experience with Fertility & Surgical Associates of California.
They see a lot of patients and there is sometimes a long wait. Be patient. They often double and triple book appointments. They might even do more than that. But they are open 7 days a week so that you are there on the best day for your cycle.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
The first round of IUI cost approximately $3,000. The second was around $1,000-$1,500.
What specific things went wrong at Fertility & Surgical Associates of California?
- Provided conflicting information
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8
9
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Treatment
IUI
Diagnosis
Endometriosis
8
9
Dr. Hubert is very knowledgeable in his field. He is well studied and can provide insight based on his years of experience. At times he could slow down to help me understand as the current patient. But when I ask he is always willing to provide more detail. He focuses purely on medicine and i think it would be helpful to have a more holistic approach that includes diet, supplements, etc.... Ovulation induction with timed intercourse to ensure my body is properly working. D&C for miscarriage. He provided many options for recovery and We chose that option. Endometriosis laparoscopy for a 3inch cyst. Moving on to ovulation induction with iui due to 3 failed cycles.
There are 3 primary partners. They are all available for appointments if your doctor is not. They work together on cases so you get a very thorough treatment. I have seen all 3 and each one is compassionate and respectful. This practice [Fertility & Surgical Associates of California] is very busy and sometimes the wait time is challenging for my schedule. It also feels rushed and then like you sit for awhile.... An iui costs approximately $1500-$2000
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
IUI
Diagnosis
Endometriosis
8
9
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert is very knowledgeable in his field. He is well studied and can provide insight based on his years of experience. At times he could slow down to help me understand as the current patient. But when I ask he is always willing to provide more detail. He focuses purely on medicine and i think it would be helpful to have a more holistic approach that includes diet, supplements, etc.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
Definitely trust his process. Be prepared for a lot of appointments
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
Gary has taken time to get to know us and he is available to answer questions via cell phone as needed. When we had a miscarriage, he was very gentle, compassionate, and reassuring.
Describe the protocols Gary Hubert used in your cycles at Fertility & Surgical Associates of California and their degree of success.
Ovulation induction with timed intercourse to ensure my body is properly working.
D&C for miscarriage. He provided many options for recovery and We chose that option.
Endometriosis laparoscopy for a 3inch cyst.
Moving on to ovulation induction with iui due to 3 failed cycles.
Describe your experience with the nursing staff.
The nursing staff are available and help explain any extra information I had. Michelle G in particular is very compassionate and people focused.
Describe your experience with Fertility & Surgical Associates of California.
There are 3 primary partners. They are all available for appointments if your doctor is not. They work together on cases so you get a very thorough treatment. I have seen all 3 and each one is compassionate and respectful.
This practice is very busy and sometimes the wait time is challenging for my schedule. It also feels rushed and then like you sit for awhile.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
An iui costs approximately $1500-$2000 with all medication. No insurance coverage
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10
10
Age
33
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
PCOS, Tubal Blockage
10
10
Dr. Hubert is very professional and knowledgeable about infertility. He takes his time with his patients and does not make you feel rushed out. Dr. Hubert gives you all your options up front and will answer all you questions not matter how many or how repetitive.... I feel that he is giving me and will continue to give me the best care and that he does want my end result to end up with a healthy baby. With that said, the office is very popular because they are very good at what they do, so it is hard to not feel like you are just part of the crowd at times.
The clinic's [Fertility & Surgical Associates of CA] staff all round, from doctors to front office staff, are all great. They communicate well and take their time with each patient. The only thing about this place, and its a good and a bad thing, is the fact that they are so busy all the time. Many people obviously put their trust into this clinic and the clinic greats such great reviews which make the office busy and can sometimes get backed up.
Age
33
Treated
2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS, Tubal Blockage
10
10
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert is very professional and knowledgeable about infertility. He takes his time with his patients and does not make you feel rushed out. Dr. Hubert gives you all your options up front and will answer all you questions not matter how many or how repetitive.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
He is hard to get a hold of outside of your visit if you have questions when you get home. He makes his nurses more available for those questions.
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
I feel that he is giving me and will continue to give me the best care and that he does want my end result to end up with a healthy baby. With that said, the office is very popular because they are very good at what they do, so it is hard to not feel like you are just part of the crowd at times.
Describe the protocols Gary Hubert used in your cycles at Fertility & Surgical Associates of California and their degree of success.
Dr. Hubert ordered all the correct blood work and an HSG before moving on to the next step. My blood work came back great but my HSG result where inconclusive because the dye did not go through one of my tubes. He gave me my options which were, laparoscopy, IUI or the most aggressive approach, IVF. He felt that because I already conceived one child naturally and because of my age, I may have had a good chance at getting pregnant with IUI. After two failed IUI's and another round of clomid failed, I asked about the surgery to possible correct the tube and he stated that because I have PCOS the results would be the same, meaning, I would most likely still need to go forward with IVF. The decision came down to how aggressive I want to be with becoming pregnant, so I have chosen to move forward with IVF.
Describe your experience with the nursing staff.
The nurses are great. The office is very busy and the nurses stay so on top of it and make you feel like you are their main priority at all times.
Describe your experience with Fertility & Surgical Associates of California.
The clinic's staff all round, from doctors to front office staff, are all great. They communicate well and take their time with each patient. The only thing about this place, and its a good and a bad thing, is the fact that they are so busy all the time. Many people obviously put their trust into this clinic and the clinic greats such great reviews which make the office busy and can sometimes get backed up.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
I felt that the cost has been fair for the state of California. My insurance does not cover any infertility so I have been paying completely out of pocket.
Describe Gary Hubert's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Surgical Associates of California.
He prefers to transfer only one but will consider multiple depending on age and health.
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9
10
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis
9
10
Dr. Hubert always answered my questions thoroughly and never made me feel dumb or like I should already know the answers to my questions. He sat down with my husband and I for multiple consultations when we had questions about what was to come next. He even gave me his cell phone number so I could get a hold of him if I had any questions. He is always extremely encouraging and confident that I am going to be a mom. I feel that Dr. Hubert is extremely knowledgeable and has a ton of experience in the field.
My biggest critique is the billing department [at Fertility & Surgical Associates of California] and their ability in dealing with insurance. There was a major lack of communication when I was trying to get insurance coverage for my IUI's and it left me battling for medication at the last minute and made my first experience with IUI a stressful one. It takes a long time for them to return phone calls and you have to be on top of them if you want a response quickly. I also feel as though there is a lack of communication in the different departments of the clinic. From billing to nurses to doctors I wish there was a little more organization in how they communicate. In terms of the doctor, the nurses and what they provide though, I would not change a thing. The only thing that would make it better for me is if the office were smaller. But again that is just personal preference.
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis
9
10
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert always answered my questions thoroughly and never made me feel dumb or like I should already know the answers to my questions. He sat down with my husband and I for multiple consultations when we had questions about what was to come next. He even gave me his cell phone number so I could get a hold of him if I had any questions. He is always extremely encouraging and confident that I am going to be a mom. I feel that Dr. Hubert is extremely knowledgeable and has a ton of experience in the field.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
Ask as many questions as you can to make you feel comfortable with what your plan of action is. Don't ever feel like you can't ask questions.
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
The doctors office is fairly large. I feel as though I would have preferred it if Dr. Hubert were a part of a smaller office. I never felt as though he didn't answer my questions or that he didn't care about me as an individual but it is hard to not feel like a number when the office is so large.
Describe the protocols Gary Hubert used in your cycles at Fertility & Surgical Associates of California and their degree of success.
1st IUI: 50mg Clomid for 5 days. 75 units Gonal F for 3 days. Triggered on Day 9. IUI Day 10.
2nd IUI: 50mg Clomid for 5 days. 75 units Gonal F for 3 days. Triggered on Day 9. IUI Day 10 and 11.
3rd IUI: 50mg Clomid for 5 days. 75 units Gonal F for 3 days. Triggered on Day 9. IUI Day 10 and 11.
Describe your experience with the nursing staff.
I really like the nursing staff. They are all very nice and answer my questions thoroughly and if they don't know the answer they have never hesitated to call Dr. Hubert to get the answer. My problem is that there are so many of them that you never end up talking to the same nurse twice. If you do have the same nurse more than once its almost like you have to re explain who you are and what your situation is. I wish I would have had one nurse that followed me from day 1. But again I think this is just how it is with such a big clinic.
Describe your experience with Fertility & Surgical Associates of California.
My biggest critique is the billing department and their ability in dealing with insurance. There was a major lack of communication when I was trying to get insurance coverage for my IUI's and it left me battling for medication at the last minute and made my first experience with IUI a stressful one. It takes a long time for them to return phone calls and you have to be on top of them if you want a response quickly. I also feel as though there is a lack of communication in the different departments of the clinic. From billing to nurses to doctors I wish there was a little more organization in how they communicate. In terms of the doctor, the nurses and what they provide though, I would not change a thing. The only thing that would make it better for me is if the office were smaller. But again that is just personal preference.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
Ultrasounds $150 each
IUI $320 each
Gonal F covered by insurance
Trigger Shot $150
Clomid $20
Progesterone $20
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10
10
Age
36 - 38
Treated
2015 - 2017
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage
10
10
Dr. Hubert and his staff were extremely helpful and compassionate...Dr. Hubert made him very assessable... very caring and thorough. He took time to talk me through the difficulty of my diagnosis. I was did not feel rushed or feel that he was pressed with time. I appreciated his consolation and was seen within a timely matter...Dr. Hubert and his staff are willing to help and they understand the shame and difficulty finding acceptance in our infertility.
They [nurses at Fertility & Surgical Associates of California] were understanding and there when we are falling apart. They also were very knowledgeable in the IVF process, finding assistance with medication and empathic to my sensitivity...Strengths: Scheduling was done within a week. Staff calls back within a timely manner and on available on weekends. Staff are compassionate to our grief and loss. Staff was always willing to help, making us feel comfortable and answer questions.
Age
36 - 38
Treated
2015 - 2017
Success with this Doc
?
Race
Latino
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage
10
10
How was your experience with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert is very caring and thorough. He took time to talk me through the difficulty of my diagnosis. I was did not feel rushed or feel that he was pressed with time. I appreciated his consolation and was seen within a timely matter.
What's one piece of advice would you give a prospective patient of Gary Hubert at Fertility & Surgical Associates of California?
Not being griped by fear because Dr. Hubert and his staff are willing to help and they understand the shame and difficulty finding acceptance in our infertility.
During treatment, were you treated like a number or a human with Gary Hubert at Fertility & Surgical Associates of California?
Dr. Hubert and his staff were extremely helpful and compassionate. Walking into the office know that there are others with the same problems really made it easier to continue with consultation. Dr. Hubert made him very assessable and his assistant Alondra was very attentive.
Describe your experience with your nurse at Fertility & Surgical Associates of California.
They were understanding and there when we are falling apart. They also were very knowledgeable in the IVF process, finding assistance with medication and empathic to my sensitivity.
Describe your experience with Fertility & Surgical Associates of California.
Strengths:
Scheduling was done within a week. Staff calls back within a timely manner and on available on weekends. Staff are compassionate to our grief and loss. Staff was always willing to help, making us feel comfortable and answer questions.
Describe the costs associated with your care under Gary Hubert at Fertility & Surgical Associates of California.
15,000~
Describe Gary Hubert's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Surgical Associates of California.
N/A
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