Rated 10
Strongly recommend: 100%10
100% strongly recommend
4 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Harvard
Residency
Stanford
Fellowship
Stanford

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Gaya Murugappan works at

Spring Fertility Silicon Valley
Rated 9.7
Strongly recommend: 95%Don't recommend: 5%9.7

Explore Clinic
Silicon Valley
550 Lakeside Dr
Sunnyvale, CA 94085

4 patient reviews

2022, Consult
NPS
10
NPS
10
Age 35
Recurrent Pregnancy Loss
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gaya Murugappan] goes above and beyond!! From expeditious scheduling to comprehensive care and thoughtful discussion of all potential issues related to my primary concern I felt very cared for. She is knowledgable, personable, and compassionate...listened to all my questions, very thoughtful about tailoring consulting to my level of understanding, did not feel rushed at all, very personable which is rare in a doctor!
easy to park, nice tracker to monitor where patients are, on time, clean, nice US device. I liked that there was a screen so I could watch my ultrasound in real time while the doctor conducted it. I didnt have to wait very long and I liked being Able to get my labs drawn at the same location. It is nice that their facility [Stanford University] is a "one stop shop" for everything.
How was your experience with Gaya Murugappan at Stanford University?
She goes above and beyond!! From expeditious scheduling to comprehensive care and thoughtful discussion of all potential issues related to my primary concern I felt very cared for. She is knowledgable, personable, and compassionate and any patient would be lucky to have her as their infertility specialist.
What's one piece of advice would you give a prospective patient of Gaya Murugappan at Stanford University?
Enjoy she is great! And very well published!
During treatment, were you treated like a number or a human with Gaya Murugappan at Stanford University?
listened to all my questions, very thoughtful about tailoring consulting to my level of understanding, did not feel rushed at all, very personable which is rare in a doctor!
Describe the protocols Gaya Murugappan used in your cycles at Stanford University and their degree of success.
We had mostly diagnostics and consultation
Describe your experience with the nursing staff at Stanford University.
available, thoughtful, responsive
Describe your experience with Stanford University.
easy to park, nice tracker to monitor where patients are, on time, clean, nice US device. I liked that there was a screen so I could watch my ultrasound in real time while the doctor conducted it. I didnt have to wait very long and I liked being Able to get my labs drawn at the same location. It is nice that their facility is a "one stop shop" for everything.
Describe the costs associated with your care under Gaya Murugappan at Stanford University.
covered
Describe Gaya Murugappan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
na
10
Doctor
Gaya Murugappan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Stanford University
Sunnyvale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Male Factor
East Asian
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Murugappan' warm welcome and compassionate demeanor made us feel reassured and confident. Her professional guidance throughout the IVF process, addressing our concerns and ensuring our understanding, was invaluable. Her dedication in exploring various options and finding the best solution for our specific needs stood out. And her personalized approach eased our anxieties and empowered us. We feel blessed to have had such a dedicated and compassionate doctor by our side.
Highlighted Strength [of Spring Fertility]: * Professional expertise * Great clinic equipments * Proactive and clear communication * A dedicated and compassionate care team and many more...Their [nursing staff] expertise and dedication were remarkable. The compassionate approach and skillful execution of procedures brought us comfort and confidence. We are incredibly grateful for the exceptional care they provided.
How was your experience with Gaya Murugappan at Spring Fertility Silicon Valley?
I would strongly recommend Dr Murugappan to my friends who are in need. Dr Murugappan' warm welcome and compassionate demeanor made us feel reassured and confident. Her professional guidance throughout the IVF process, addressing our concerns and ensuring our understanding, was invaluable. Her dedication in exploring various options and finding the best solution for our specific needs stood out. And her personalized approach eased our anxieties and empowered us. We feel blessed to have had such a dedicated and compassionate doctor by our side.
During treatment, were you treated like a number or a human with Gaya Murugappan at Spring Fertility Silicon Valley?
Dr Murugappan and her care team treat us pretty warmly for every single visits. They're doing great job in proactive communication on next steps, and timely follow up on egg retrieval, embryo transfer, and other surgeries, which makes my recovery and the whole journey very smooth.
Describe the protocols Gaya Murugappan used in your cycles at Spring Fertility Silicon Valley and their degree of success.
We did two egg retrieval cycles to produce enough embryos to achieve our two children family building goal, and the first embryo transfer went pretty well that results in a success pregnancy.
Describe your experience with your nurse at Spring Fertility Silicon Valley. (Assigned nurse: Gigi)
Their expertise and dedication were remarkable. The compassionate approach and skillful execution of procedures brought us comfort and confidence. We are incredibly grateful for the exceptional care they provided.
Describe your experience with Spring Fertility Silicon Valley.
Highlighted Strength: * Professional expertise * Great clinic equipments * Proactive and clear communication * A dedicated and compassionate care team and many more
Describe the costs associated with your care under Gaya Murugappan at Spring Fertility Silicon Valley.
The treatment cost are covered by Progyny fertility benefits for me
10
Doctor
Gaya Murugappan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility Silicon Valley
Silicon Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 31 - 33
1 IVF
South Asian
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Gaya Murugappan] goes above and beyond to make her patients feel seen and heard...receiving top-notch, evidence-based care...felt in the most capable of hands from scans to retrieval to hysteroscopy to transfer...the compassion [she] displayed during such a challenging time really helped us heal...focused not only on my physical well-being, but also my mental and emotional health. I am now pregnant again and entering the third trimester. No one expects to have a prolonged fertility journey, but I could not imagine a better-equipped doctor to have guiding me through it all
[Stanford University is a] Larger academic practice - Compassionate providers - Evidence-based care, cutting-edge research initiatives - High-quality, well-kept facilities - Convenient location off of 85 close to 101 and 280 intersections... I could not imagine a better-equipped doctor to have guiding me through it all than Dr. Murugappan...goes above and beyond to make her patients feel seen and heard during the entire fertility treatment process.
How was your experience with Gaya Murugappan at Stanford University?
I feel so grateful to have been in Dr. Murugappan's care (my husband and I were pursuing PGT-M). She goes above and beyond to make her patients feel seen and heard during the entire fertility treatment process. She has incredible medical training and knowledge as a clinician and researcher, so I always knew that I was receiving top-notch, evidence-based care. She has excellent procedural skills as well - I always felt in the most capable of hands from scans to retrieval to hysteroscopy to transfer. She is an excellent communicator and made it a point to include both myself and my husband in counseling and decision-making while demonstrating honesty, warm/positive energy, and kindness. We went on to experience an unexpected second-trimester pregnancy loss, and the compassion Dr. Murugappan displayed during such a challenging time really helped us heal. When I returned to her care to try and get pregnant again, she focused not only on my physical well-being, but also my mental and emotional health. I am now pregnant again and entering the third trimester. No one expects to have a prolonged fertility journey, but I could not imagine a better-equipped doctor to have guiding me through it all than Dr. Murugappan. I would wholeheartedly recommend her to anyone (family/friends included) looking for a fertility specialist.
What's one piece of advice would you give a prospective patient of Gaya Murugappan at Stanford University?
You are in great hands.
During treatment, were you treated like a number or a human with Gaya Murugappan at Stanford University?
Dr. Murugappan took the time to address both the medical and emotional sides of fertility treatment with positivity, grace, compassion, and wisdom.
Describe the protocols Gaya Murugappan used in your cycles at Stanford University and their degree of success.
- IVF controlled ovarian stimulation - Egg retrieval - ICSI - PGT-M - Frozen single embryo transfer - Ultrasounds/hysteroscopy
Describe your experience with the nursing staff at Stanford University.
Compassionate and dedicated.
Describe your experience with Stanford University.
- Larger academic practice - Compassionate providers - Evidence-based care, cutting-edge research initiatives - High-quality, well-kept facilities - Convenient location off of 85 close to 101 and 280 intersections
Describe Gaya Murugappan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
Dr. Murugappan always followed ASRM guidelines for safe number of embryos to transfer based on age and genetic testing performed
10
Doctor
Gaya Murugappan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Stanford University
Sunnyvale
NPS
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2021, Successful
NPS
10
NPS
10
Age 32 - 36
Recurrent Pregnancy Loss
European
East Asian
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Gaya Murugappan] was wonderfully warm and caring...listens with true empathy and kindness...understanding of my stress and fears about pregnancy loss and validated my experiences...always thoughtful and detailed in explaining and proposing work up and treatment options that were individualized to my partner and me and our priorities...called immediately to explain results and talk about next steps and she reached out to me and was caring with the setbacks I experienced.
The clinic [Stanford University] had good flexibility for appointments. The staff was efficient. They were prompt and ran on time. I would return to the office for future fertility care if needed. The nurse coordinators seemed organized...Dr. Murugappan was full of compassion, kindness and medical knowledge that she presented in a super understandable way.
How was your experience with Gaya Murugappan at Stanford University?
Dr. Murugappan was full of compassion, kindness and medical knowledge that she presented in a super understandable way. She made me feel that we had discussed all options for maximizing my chance of a successful pregnancy and that we opted for the path that suited me best. She was genuinely invested in my having a good outcome and trike caring. Each early pregnancy ultrasound I was worried about miscarriage and she was sensitive and understanding of that. When I had a miscarriage, she was so kind. I felt so lucky to be cared for by her and I cannot recommend her highly enough for her unique combination of humanity and kindness, brilliance and technical skills.
What's one piece of advice would you give a prospective patient of Gaya Murugappan at Stanford University?
You are under the best, smartest, kindest care with Dr. Murugappan. Trust her.
During treatment, were you treated like a number or a human with Gaya Murugappan at Stanford University?
Dr. Murugappan is phenomenal! She was wonderfully warm and caring. She listens with true empathy and kindness. She was understanding of my stress and fears about pregnancy loss and validated my experiences. She was always thoughtful and detailed in explaining and proposing work up and treatment options that were individualized to my partner and me and our priorities. She called immediately to explain results and talk about next steps and she reached out to me and was caring with the setbacks I experienced. She is the best kind of doctor in that she combines cutting edge knowledge and brilliant treatment with the most personable, warm, caring, kind delivery of the information and sensitivity to the stress of infertility.
Describe the protocols Gaya Murugappan used in your cycles at Stanford University and their degree of success.
I had recurrent pregnancy loss. The treatment that worked for me was vaginal progesterone and low dose aspirin.
Describe your experience with Stanford University.
The clinic had good flexibility for appointments. The staff was efficient. They were prompt and ran on time. I would return to the office for future fertility care if needed. The nurse coordinators seemed organized.
Describe the costs associated with your care under Gaya Murugappan at Stanford University.
Covered by my insurance
10
Doctor
Gaya Murugappan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Stanford University
Sunnyvale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5