How was your experience with Gihan Bareh at Loma Linda University?
Dr. Bareh is intelligent and compassionate. She is truly an expert in her field. Although I did not have an ideal result with her, she always presents a plan to move forward. She goes above and beyond for her patients. She makes you feel that she is always aware of your case, despite the workload she has. Once, I had halted treatment for months. She emailed me just to touch base. To let me know she was still thinking about me. I don’t see any weakness in her skill or professionalism. It’s just unfortunate that I didn’t have a positive result under her care.
What's one piece of advice would you give a prospective patient of Gihan Bareh at Loma Linda University?
You are undergoing care under a physician that will try her best to give you a positive result. Fertility care itself is an overwhelming process, so no matter what, you must be prepared for that. However, having a doctor that is a good and prompt communicator will help in this process. That is what you will get from Dr. Bareh.
During treatment, were you treated like a number or a human with Gihan Bareh at Loma Linda University?
Dr. Bareh is one of the most intelligent, direct, and compassionate physicians I know. She makes your goal, her goal. She is prompt in her communication. Once, she was on maternity leave, and still called me to inform me of a test result. To me, that is above and beyond.
Describe the protocols Gihan Bareh used in your cycles at Loma Linda University and their degree of success.
Dr. Bareh conducted my first egg retrieval and IVF. I believe it was a typical egg retrieval process. Moderate stimulation. PGS testing. Frozen transfer. Due to insurance guidelines, I was only able to transfer 1 embryo. After it was unsuccessful, Dr. Bareh continued with a hysteroscpy for suspicion of retroverted uterus, which was negative.
Describe your experience with the nursing staff.
Nurses were efficient in their work. Well organized. They were prompt in their communication, especially when leaving phone messages.
Describe your experience with Loma Linda University.
I believe this is a well run clinic. From the registration staff, to nursing, financial coordinator, lab technicians, embryologist..... Everyone was skilled, compassionate, and efficient. The only issue I had was a specific financial coordinator (who replaced and long time coordinator that retired) did not seem to understand her work and did not explain things well. Almost to a point that I was not sure she understood the process herself.
Describe your experience with your monitoring appointments at Loma Linda University.
Depending on the day, some waits were very short (less than 15min). Some days were hours, up to 3-4.
Describe the costs associated with your care under Gihan Bareh at Loma Linda University.
Insurance covered 75% of IVF cycle. 25-50% of meds. Covered first 3 IUI cycles.
Describe Gihan Bareh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Loma Linda University.
Due to my employer’s insurance guidelines, I was only allowed a single embryo transfer.
What specific things went wrong at Loma Linda University?
- Provided conflicting information
Describe the specific things that went wrong at Loma Linda University.
As detailed before- I had issues with a bill received from the clinic. In speaking with the financial coordinator, she was unable to clearly articulate why I had received the bill. I appealed this bill and it was approved by that department. I was instructed to further communicate with the financial department. Upon communicating with the financial coordinator, she did not interpret the letter of approval the same way as I did despite me sending her a copy of the letter. She then told me I had to go back and communicate with the billing department, causing a frustrating back and forth, cyclic, communication which reaped no results. Only when I communicated with her superior, was I able to get the results I wanted as outlined by the appeals department.