Greene (Don) Royster

Brooke Army Medical Center

Rated 7.2
Strongly recommend: 63%Don't recommend: 37%7.2
63% strongly recommend
4 reviews
Humanity
6.3
6.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Uniformed Services University
Residency
San Antonio Uniformed Services Health Education Consortium
Fellowship
National Institutes of Health

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Greene (Don) Royster works at

Brooke Army Medical Center
Rated 5.7
Strongly recommend: 27%Neutral: 19%Don't recommend: 54%5.7

At 1 office

Fort Sam Houston
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234
210-916-7500
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Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
3
NPS
3
Age 30 - 31
2 Fertility Medications
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
2nd of 3 Docs
6 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Royster did not always show me the screen during ultrasound checks or explain what he was seeing. He didn’t explain my lab results or where he would like them to be. Dr. Royster was nice enough, but I don’t feel like he spent enough time explaining things. ... Dr. Royster did many of my follicle checks for two TI cycles and three IUI cycles, though he did not perform the actual IUIs himself. ... Be ready to do some Google research because things will not be explained well. ...
Clinic operates for military affiliated patients at a free/reduced cost. Very early morning labs required (by 6:00 AM) then sitting around for 1.5 hours for clinic to open to do follicle checks. Everything feels very rushed. ... IUI is free at Brooke Army Medical Center for eligible patients and IVF is significantly reduced. Medications are included free of charge for both through a grant program.
How was your experience with Greene (Don) Royster at Brooke Army Medical Center?
Dr. Royster did not always show me the screen during ultrasound checks or explain what he was seeing. He didn’t explain my lab results or where he would like them to be. Dr. Royster was nice enough, but I don’t feel like he spent enough time explaining things.
What's one piece of advice would you give a prospective patient of Greene (Don) Royster at Brooke Army Medical Center?
Be ready to do some Google research because things will not be explained well.
During treatment, were you treated like a number or a human with Greene (Don) Royster at Brooke Army Medical Center?
Appointments felt very rushed.
Describe the protocols Greene (Don) Royster used in your cycles at Brooke Army Medical Center and their degree of success.
Dr. Royster did many of my follicle checks for two TI cycles and three IUI cycles, though he did not perform the actual IUIs himself. He had me taking 7.5 mg letrozole CD 5-9 for the TI intercourse cycles, both unsuccessful. I did one IUI cycle with 7.5 mg letrozole CD 5-9 and two with letrozole 7.5 mg CD 5-9 and 75 units Follistim CD 10-13. All unsuccessful IUIs.
Describe your experience with the nursing staff at Brooke Army Medical Center.
The nursing staff was fine. They were nice enough, but not overly nice. I did not have a lot of nurse interaction overall.
Describe your experience with Brooke Army Medical Center.
Clinic operates for military affiliated patients at a free/reduced cost. Very early morning labs required (by 6:00 AM) then sitting around for 1.5 hours for clinic to open to do follicle checks. Everything feels very rushed.
Describe the costs associated with your care under Greene (Don) Royster at Brooke Army Medical Center.
IUI is free at Brooke Army Medical Center for eligible patients and IVF is significantly reduced. Medications are included free of charge for both through a grant program.
What specific things went wrong at Brooke Army Medical Center?
  • Failed to order appropriate test
Describe the specific things that went wrong at Brooke Army Medical Center.
One morning I showed up for my labs before 6:00 AM and there were no orders in. I had to go sit in the clinic for an hour and half and wait for the nurse to arrive to put the order in.
3
Doctor
Greene (Don) Royster
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
3
Clinic
Brooke Army Medical Center
Fort Sam Houston
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5