Gregory Neal
Fertility Center of San Antonio
Available Lines of Communication
Doctor email
Nurse email
Nurse email
Direct line to doctor
Direct line to nurse
Direct line to nurse
Not available by personal cell phone
Medical SchoolTexas A&M
ResidencyWilford Hall AF Med Ctr
FellowshipCornell
San Antonio
4499 Medical Dr
San Antonio, TX 78229
(210) 692-0577
9 assessments
10
10
Age
25
Treated
2020
Success with this Doc
?
Treatment
—
Diagnosis
Anovulation, PCOS
10
10
[Dr. Neal] took time to get to know me as a person before he ever even asked questions about my medical history in the consult...did not rush through the consult by any means. He spent well over an hour on the phone with me discussing my symptoms and past tests done by my OBGYN. He was very thorough and the care I received felt tailored to me as an individual, rather than a number. He wants us to get some tests done first. So I will be getting bloodwork, HSG, and an ultrasound. My husband will be getting bloodwork and a semen analysis...
Everything is packaged [at Fertility Center of San Antonio] which is kind of unexpected. My consult was covered, but bloodwork is $35 and HSG is $200, semen analysis is $75. Optional genetic testing is $350 per couple. Timed intercourse cycles are around $700 (includes monitoring but doesn't include meds), and IUI cycles are $1100 (includes IUI and monitoring but doesn't include meds)...They seem professional and organized...I spoke with Lisa over the phone and she answered all of my questions and followed up after the consult. She was knowledgable, organized, and compassionate. I felt like I was in great hands with her.
Age
25
Treated
2020
Success with this Doc
?
Race
Other, Prefer not to answer
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
—
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal is the very first fertility doctor we have ever seen. He immediately made me feel so comfortable and so at ease. I finally felt hopeful in my consult. He took the time to get to know me as a person before he even asked about my medical history. Because of covid-19, it was a phone consult, but I still felt like I could absolutely trust him with our fertility care. He answered all of my questions, provided a ton of information, and gave us next steps. He set us up with the nurse for scheduling and the business office to go over costs. I felt like he was very transparent which I appreciate. I know I have only seen him for a consult, but I seriously loved the care I have received so far!
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Don't be afraid to ask questions! Dr. Neal knows so much and is a great resource. Ask questions, advocate for yourself, and don't be afraid to speak up! Not that he talks over you, but sometimes smart doctors can be intimidating to some people. He is so nice and will answer your questions if you ask.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal took time to get to know me as a person before he ever even asked questions about my medical history in the consult. This is something that doctors have never done with me in the past. He also did not rush through the consult by any means. He spent well over an hour on the phone with me discussing my symptoms and past tests done by my OBGYN. He was very thorough and the care I received felt tailored to me as an individual, rather than a number.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
He wants us to get some tests done first. So I will be getting bloodwork, HSG, and an ultrasound. My husband will be getting bloodwork and a semen analysis. After that, he wants to see me for a baseline ultrasound around cd2-4, take 5mg femara/letrozole cd 5-9, ultrasound on cd 12, trigger shot, and then either timed intercourse or IUI depending on the results of my husbands semen analysis.
Describe your experience with the nursing staff.
I spoke with Lisa over the phone and she answered all of my questions and followed up after the consult. She was knowledgable, organized, and compassionate. I felt like I was in great hands with her.
Describe your experience with Fertility Center of San Antonio.
So far, I haven't actually been to the clinic, due to covid-19. They seem professional and organized. Dr. Neal reviewed with me the clinic's practices for maintaining safety during covid-19 which I appreciated very much.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
Everything is packaged which is kind of unexpected. My consult was covered, but bloodwork is $35 and HSG is $200, semen analysis is $75. Optional genetic testing is $350 per couple. Timed intercourse cycles are around $700 (includes monitoring but doesn't include meds), and IUI cycles are $1100 (includes IUI and monitoring but doesn't include meds). The prices honestly seem reasonable to me. Trigger shot is $80.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
N/A
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9
10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Unexplained
9
10
[Dr. Gregory Neal's] entire consultation with us that lasted several hours. Answered every question we had. He even ensured a follow up call was made and made sure our concerns and fears were taken care of as well...the only downside I have had is that we have only dealt with him once. After that it was either the other Dr.'s or nurses in the practice. Dr. Neal did make sure we were taken care or and over saw our course of treatment. We were successful at getting pregnant with our first IUI but unfortunately the pregnancy just didn't want to stay.
The clinic [Fertility Center of San Antonio] has a very consistent staff and all are always ready to help as needed. I feel that they are truly there to help however they can. The only weakness I have found is sometime the communication between the nurses when scheduling or doing call backs may get mixed up. This may be resolved with a better system...The nursing staff were always welcoming, communicative, and concerned for my well being. Once you start coming in on a weekly basis you get to know them much more and are always open for conversation and openness for questions.
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Unexplained
9
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Absolutely enjoy Dr. Neal, however, the only downside I have had is that we have only dealt with him once. After that it was either the other Dr.'s or nurses in the practice. Dr. Neal did make sure we were taken care or and over saw our course of treatment. We were successful at getting pregnant with our first IUI but unfortunately the pregnancy just didn't want to stay.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Ask up front if he will be doing all visits or if he would be passing on to others. This hasn't bothered me as much because we still received great care. But if you are someone that wants the exact dr every time make sure you say something.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
From our first visit Dr. Neal spent then entire consultation with us that lasted several hours. Answered every question we had. He even ensured a follow up call was made and made sure our concerns and fears were taken care of as well.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
Prior to coming to the clinic we went through 2 rounds of clomid that were unsuccessful. So, once we were referred to the clinic and informed him of the outcome from clomid he went with his course of action. The First 2 months were a lot of blood test, follicular sonograms, and a sonohysterograph. All the different blood test checked for AMH, Sperm Antibody (IGA, IGG), Varicella-Zoster V Ab, TSH, Rubella Antibodies, RPR, Prolactin, HIV, HCV, HBsAg Screen, CCDC, Antibody Screen, ABO Grouping, FSH, and Estradiol. Had to take 1 month of birth control to do a saline sono. He also placed my husband on clomid to help with low T. For our first IUI I was place on 2.5mg Letrozole and then triggered the night before IUI with Ovidrel 250mcg. We had 2 very nice follicles one on each side that were for sure large enough to release. Unfortunately, I miscarried and then had an ectopic as well.
Describe your experience with the nursing staff.
The nursing staff were always welcoming, communicative, and concerned for my well being. Once you start coming in on a weekly basis you get to know them much more and are always open for conversation and openness for questions.
Describe your experience with Fertility Center of San Antonio.
The clinic has a very consistent staff and all are always ready to help as needed. I feel that they are truly there to help however they can. The only weakness I have found is sometime the communication between the nurses when scheduling or doing call backs may get mixed up. This may be resolved with a better system.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
The IUI itself was around (estimated) $1,020. Medication was a little under $200. Each visit was $6 then plus any lab fees.
What specific things went wrong at Fertility Center of San Antonio?
- Lost results
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10
10
Age
26
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Unexplained
10
10
I only saw Dr Neal twice. Once for the initial consult, and then at my last visit before graduating to and OB at 11 weeks pregnant. He was very knowledgable and professional. I saw two other Drs in the practice at other visits throughout my treatment...I always felt comfortable, and all of my questions were always answered...We were diagnosed with unexplained fertility, and decided it would be best to try a medicated IUI cycle. We were not pushed into this, and given the option to try a regular medicated cycle first, but we didnt feel confident that it would work. I was first prescribed Clomid, but my body did not respond well and it caused my body to have multiple small follicles that weren't maturing properly so the IUI was cancelled. Next cycle I was prescribed letrozole and produced two mature follicles. We conceived with IUI this cycle and had a successful singleton pregnancy.
I was first prescribed Clomid [at Fertility Center of San Antonio], but my body did not respond well and it caused my body to have multiple small follicles that weren't maturing properly so the IUI was cancelled. Next cycle I was prescribed letrozole and produced two mature follicles...The nursing staff was compassionate and always available to answer questions...Sperm Analysis was $75 and we recieved results the same day. Medicated IUI cycle was roughly $1150 including medication.
Age
26
Treated
2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
I only saw Dr Neal twice. Once for the initial consult, and then at my last visit before graduating to and OB at 11 weeks pregnant. He was very knowledgable and professional. I saw two other Drs in the practice at other visits throughout my treatment and pregnancy and loved every single one of them. I always felt comfortable, and all of my questions were always answered.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
All of the Drs in this practice are fantastic, Dr Neal included.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Drs and staff were readily available to answer questions and it was always easy to make appointments that fit my schedule since we lived 2 hours from the clinic.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
We were diagnosed with unexplained fertility, and decided it would be best to try a medicated IUI cycle. We were not pushed into this, and given the option to try a regular medicated cycle first, but we didnt feel confident that it would work. I was first prescribed Clomid, but my body did not respond well and it caused my body to have multiple small follicles that weren't maturing properly so the IUI was cancelled. Next cycle I was prescribed letrozole and produced two mature follicles. We conceived with IUI this cycle and had a successful singleton pregnancy.
Describe your experience with the nursing staff.
The nursing staff was compassionate and always available to answer questions.
Describe your experience with Fertility Center of San Antonio.
I did see different doctors in the practice and did not follow up with just one Dr. I dont know if this is the norm for this clinic, but I do not at all think it hindered my care. In my opinion it made it easier to schedule appointments that worked with my schedule, and I still felt there was continuity with my care/treatment.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
Testing and consult was covered by insurance and we only paid the copay. Sperm Analysis was $75 and we recieved results the same day. Medicated IUI cycle was roughly $1150 including medication.
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10
10
Age
27
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage
10
10
My protocol [with Dr. Gregory Neal] was very mild since my issue was tube related. It worked well and my cycle went very smoothly. I received a good number of eggs retrieved and ended up with embryos left to freeze...was extremely kind and informative. He took the time to answer all of our questions thoroughly. He never rushed us or made us feel like a number. He was very gracious and understanding of our needs and expectations. It was heartwarming that he was willing to help us and understood the struggles we had dealt with.
due to my age and fertility issues they [Fertility Center of San Antonio] wanted to transfer one embryo. They explained all of the reasons and rational behind it so we were confident in their decision...The clinic was very welcoming. They offered an online portal that allowed me to track all of my results and scans if I needed/wanted to refer back to them. They helped me walk through the process so everything was very seamless.
Age
27
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage
10
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal was extremely kind and informative. He took the time to answer all of our questions thoroughly. He never rushed us or made us feel like a number. He was very gracious and understanding of our needs and expectations. It was heartwarming that he was willing to help us and understood the struggles we had dealt with.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Ask all of the questions you want. No question is a bad question. It is important for you to feel comfortable and Dr. Neal will help with that!
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Every time I walked into the clinic I was greeted by name. The care was individualized specifically to me and I always felt that the clinic was available to help with any questions or concerns I had.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
My protocol was very mild since my issue was tube related. It worked well and my cycle went very smoothly. I received a good number of eggs retrieved and ended up with embryos left to freeze.
Describe your experience with your nurse at Fertility Center of San Antonio. (Assigned nurse: Brittany)
All of the staff I encountered at FCSA was extremely helpful and welcoming. They also made us feel part of the family every time we set foot in the clinic. They were available for all questions and any concerns that we had during the process.
Describe your experience with Fertility Center of San Antonio.
The clinic was very welcoming. They offered an online portal that allowed me to track all of my results and scans if I needed/wanted to refer back to them. They helped me walk through the process so everything was very seamless.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
We won a grant through Resolve/FCSA that provided us with an IVF cycle. We were responsible for the medications, sperm freezing, and embryo freezing. Overall, it was roughly $5K.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
Yes, due to my age and fertility issues they wanted to transfer one embryo. They explained all of the reasons and rational behind it so we were confident in their decision.
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7
7
Age
30
Treated
2015
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Male Factor, Unexplained, Other
7
7
Very knowledgeable and professional. Kind and caring. Very evidence based. Friendly and reassuring. Definitely working hard for his patient’s success. ... We did three retrieval’s with him and each one I got a lot of follicles on fairly low doses of medication. ... Due to my uterus shape he would only transfer one which I think was smart as far as the risks for twins with my uterus (bicornuate uterus).
The embryologist, Dr. Poole is incredible. He is top tier. He even discussed all of my questions and concerns about embryos a couple years later. He was scientific and pragmatic, with speaking compassionately (or not too harshly anyway). ... I believe they have meetings each morning to discuss patient cases (with all of the doctors and the nursing lead staff) so that everyone can thoughtfully brainstorm or troubleshoot together.
Age
30
Treated
2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IVF
Diagnosis
Male Factor, Unexplained, Other
7
7
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Very knowledgeable and professional. Kind and caring. Very evidence based. Friendly and reassuring. Definitely working hard for his patient’s success. He loves what he does and has many many babies that have been born that are thanks to his expertise.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Be patient with the process.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
They knew me well and related to me in a personal level.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
We did three retrieval’s with him and each one I got a lot of follicles on fairly low doses of medication. I was 29. I’m not sure if it was my husband’s sperm (he did take supplements!) or my eggs but even after retrieving 22 eggs or around there most times, we ended up with 4 embryos, 1 embryo, and 2 embryos. This doesn’t count the one three day embryo transfer and one 5 day blast we transferred. Because of my uterus shape, he would only transfer one embryo and I think that’s part of why it didn’t work. I also think an FET was the best course for me because I always had negatives with fresh transfers but I at least got a chemical with the FET.
Describe your experience with your nurse at Fertility Center of San Antonio. (Assigned nurse: Elena)
Elena isn’t there anymore but I loved her. Her spirit and drive and positivity and encouraging attitude. When she had to call me to say it was negative, she was genuinely sad. And I needed help with a shot one morning when I had an ultrasound, she was ready to assist and with a sweet helpful attitude. The rest of the nursing staff seemed great too. But she made it feel comfortable to really know someone there who cared.
Describe your experience with Fertility Center of San Antonio.
The nursing staff is great the physicians are excellent. I feel that they all work together really well. I believe they have meetings each morning to discuss patient cases (with all of the doctors and the nursing lead staff) so that everyone can thoughtfully brainstorm or troubleshoot together. And so that they all know their patients well. I really thought I would get pregnant here; their expertise is fabulous. The embryologist, Dr. Poole is incredible. He is top tier. He even discussed all of my questions and concerns about embryos a couple years later. He was scientific and pragmatic, with speaking compassionately (or not too harshly anyway).
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
Our insurance covered most of everything (Starbucks!) But our deductible or meds or something ended up costing I think about $1500 a cycle.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
Due to my uterus shape he would only transfer one which I think was smart as far as the risks for twins with my uterus (bicornuate uterus). But we didn’t have success with one embryo and we did have two positive pregnancy tests in later years (though they were FET) when another doctor put in two embryos.
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10
10
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
10
He’s kind caring and compassionate. He [Dr. Neal] also thinks through each thing according to my medical history not just the same as everyone else. He stays positive always hoping with us for our desired outcome!...A couple times he’s approached me in the hall to talk about my case which always surprises me that he can see my face and think about the different things that have happened in my personal experience... We used icsi due to my husbands low count. Now with FET we’ve adjusted my progesterone
You have to watch the charges and make sure things are correct. They [Fertility Center of San Antonio] granted me a refund for a cancelled cycle which was good, but then it got a little confusing paying for the next. We figured it out but I think there was an additional charge I had them remove. I overheard another couple saying they’d been billed twice. They are quick to fix things and I don’t believe it’s intentional but you do have to pay attention if you are paying out of pocket
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
He’s kind caring and compassionate. He also thinks through each thing according to my medical history not just the same as everyone else. He stays positive always hoping with us for our desired outcome!
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Na
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
He’s so kind! He knows me. A couple times he’s approached me in the hall to talk about my case which always surprises me that he can see my face and think about the different things that have happened in my personal experience
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
We used icsi due to my husbands low count. Now with FET we’ve adjusted my progesterone each time in hopes of achieving a healthy full term pregnancy. I also have gone from a natural cycle to a medicated cycle because I didn’t get pregnant with two tries on the natural protocol
Describe your experience with the nursing staff.
It can very! My favorites are kristi and Cheryl because they are always warm and positive.
Describe your experience with Fertility Center of San Antonio.
You have to watch the charges and make sure things are correct. They granted me a refund for a cancelled cycle which was good, but then it got a little confusing paying for the next. We figured it out but I think there was an additional charge I had them remove. I overheard another couple saying they’d been billed twice. They are quick to fix things and I don’t believe it’s intentional but you do have to pay attention if you are paying out of pocket
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
First IVF - 20k with meds
1st FET - 2500
2nd FET - 2500
3rd FET - 4000
4th FET - 4000
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10
10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
Dr. Neal is the best around. He took time to talk with me in detail every visit and explains things very well. He is so nice and comforting in this hard time of trying to get pregnant! I can’t wait to get back and try my IUI treatment for the 3rd time before moving to IVF! I would never trust another doctor with my fertility journey.... I loved the office of Dr. Neal. I was very taken care of and cared for. I would never choose another fertility dr.
The clinic [Fertility Center of San Antonio] is nice and the front desk staff are very nice and knowledgeable!! I never had to wait long in the waiting room and the office was easy to get to and find. The accounting staff always helped me understand the payments and work with me if I needed to make a payment late for any reason.... I paid a very small cost compared to what a IUI treatment would cost. They really have great prices I feel comfortable paying.
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
European, Other
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal is the best around. He took time to talk with me in detail every visit and explains things very well. He is so nice and comforting in this hard time of trying to get pregnant! I can’t wait to get back and try my IUI treatment for the 3rd time before moving to IVF! I would never trust another doctor with my fertility journey.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Go see him right away! He will change your life and is the best!
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
I loved the office of Dr. Neal. I was very taken care of and cared for. I would never choose another fertility dr.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
I got the IUI done and took meds and a shot to push along ovulation.
Describe your experience with the nursing staff.
Nursing staff was all very professional and amazing! Always there to help and answer any questions I might have at any time.
Describe your experience with Fertility Center of San Antonio.
The clinic is nice and the front desk staff are very nice and knowledgeable!! I never had to wait long in the waiting room and the office was easy to get to and find. The accounting staff always helped me understand the payments and work with me if I needed to make a payment late for any reason.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
I paid a very small cost compared to what a IUI treatment would cost. They really have great prices I feel comfortable paying.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
I haven’t had any embryo transfers yet.
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10
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Male Factor
10
10
Great experience! We got in quickly and got to speak with Dr. Neal when we requested. He got to know us on a personal level also. He made us feel comfortable and able to ask questions. We truly enjoyed working with Dr. Neal, he is a great doctor...He genuinely cared and listened to us. He gave us several options and not just one final answer. He worked with us and our emotions...
agonist protocal
[Fertility Center of San Antonio]Quick turn around time for appointments, timely appointments, great business department, cost too much, great nurses, good 24 hour nurse help line, wish i had personal email for my nurse, but they typically get back to you quickly...They did not call with husband's SA results, just once....She [nurse] let me talk for several minutes, ask questions, cry and she was patient during all of it. In the office and on the phone she was there for us.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Male Factor
10
10
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Great experience! We got in quickly and got to speak with Dr. Neal when we requested. He got to know us on a personal level also. He made us feel comfortable and able to ask questions. We truly enjoyed working with Dr. Neal, he is a great doctor.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Go to him with lists of questions, he will answer them.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
He genuinely cared and listened to us. He gave us several options and not just one final answer. He worked with us and our emotions.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
agonist protocal
Describe your experience with your nurse at Fertility Center of San Antonio. (Assigned nurse: Irene)
She let me talk for several minutes, ask questions, cry and she was patient during all of it. In the office and on the phone she was there for us. See always had a smile and would talk us through every step.
Describe your experience with Fertility Center of San Antonio.
Quick turn around time for appointments, timely appointments, great business department, cost too much, great nurses, good 24 hour nurse help line, wish i had personal email for my nurse, but they typically get back to you quickly.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
$20,000
What specific things went wrong at Fertility Center of San Antonio?
- Failed to call with results
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7
7
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
PCOS
7
7
Dr Gregory Neal as a doctor was great. He had great communication skills and very compassionate. He went through every option that was available to us and the risk of any. He was the first doctor that we saw during our initial visit and he was very detailed in every option and very detailed in hes response... It was very difficult to get in touch with the doctor or nurses when you had questions.
The clinic [Fertility Center of San Antonio] is great! Very clean, friendly staff, receptionist greets you by name. I wish they would offer in house payment plans.... They are all great and friendly. but they have very poor communication skills when you step out of the office. It was impossible to get a call back. I would have to leave messages on the portal and leave several voicemails. Sometimes it was urgent and they would get back to me like 3-5 days later
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS
7
7
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr Gregory Neal as a doctor was great. He had great communication skills and very compassionate. He went through every option that was available to us and the risk of any. He was the first doctor that we saw during our initial visit and he was very detailed in every option and very detailed in hes response
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
It was very difficult to get in touch with the doctor or nurses when you had questions.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
Clomid, IUI
Describe your experience with the nursing staff.
They are all great and friendly. but they have very poor communication skills when you step out of the office. It was impossible to get a call back. I would have to leave messages on the portal and leave several voicemails. Sometimes it was urgent and they would get back to me like 3-5 days later
Describe your experience with Fertility Center of San Antonio.
The clinic is great! Very clean, friendly staff, receptionist greets you by name. I wish they would offer in house payment plans. IVF is expensive but not everyone has the credit to go through a third party company. and learn to communicate better.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
Around $7,000
What specific things went wrong at Fertility Center of San Antonio?
- Failed to call in prescriptions to pharmacy
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