Rated 6.9
Strongly recommend: 65%Neutral: 8%Don't recommend: 28%6.9
65% strongly recommend
11 reviews
Humanity
7.6
7.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.3
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.2
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Texas A&M
Residency
Wilford Hall AF Med Ctr
Fellowship
Cornell

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Gregory Neal works at

Fertility Center of San Antonio
Rated 8.3
Strongly recommend: 75%Neutral: 9%Don't recommend: 16%8.3

Explore Clinic
San Antonio
7707 Ewing Halsell Dr Ste 103
San Antonio, TX 78229

8 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Diminished Ovarian Reserve
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Teacher
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Neal] is very patient and has a lot of empathy. He has a very calm and reassuring presence that makes you feel confident in his abilities...Dr. Neal and Dr. Retzloff performed a myomectomy on me to remove uterine fibroids. They also performed three embryo transfers...He is very knowledgeable and will patiently explain everything you want or need to know. He is an exceptional doctor.
The ultrasound technician Karen [at Fertility Center of San Antonio] deserves special mention. She has a very light touch that makes vaginal ultrasound very tolerable. She shows you pictures of the ultrasound, different views of your baby, and provides you with photos. She is also very warm and compassionate...The nurses here were very professional, compassionate, and warm. They all promptly responded to my questions and were very helpful during the whole process.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
He is very patient and has a lot of empathy. He has a very calm and reassuring presence that makes you feel confident in his abilities. He was the first doctor that my husband and I met at the clinic. He explained the various procedures that I would need to undergo, the recovery process, and everything else associated with the whole fertility journey. At the outset, he was upfront about risks and possibilities but his positive demeanor made me and my husband both hopeful and willing to start and experience our journey with Fertility Center of San Antonio. He is very knowledgeable and will patiently explain everything you want or need to know. He is an exceptional doctor.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Ask a lot of questions. Be forthcoming with your expectations and uncertainties.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal was very patient and caring throughout the whole IVF and embryo transfer process. He made me feel understood and he gave me and my husband hope that we can achieve our dream of having a family. He also had a lot of empathy for everything that my husband and I have been through.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
Dr. Neal and Dr. Retzloff performed a myomectomy on me to remove uterine fibroids. They also performed three embryo transfers.
Describe your experience with your nurse at Fertility Center of San Antonio. (Assigned nurse: Irene, Liza, and another nurse with last name Flores )
The nurses here were very professional, compassionate, and warm. They all promptly responded to my questions and were very helpful during the whole process.
Describe your experience with Fertility Center of San Antonio.
The Fertility Center of San Antonio is the best clinic to go to if you are considering starting a family. The doctors, nursing staff, and every other staff in the clinic treat you like family. They are all very warm, caring, and compassionate. At the same time, all of them are very professional and considerate of your time. The ultrasound technician Karen deserves special mention. She has a very light touch that makes vaginal ultrasound very tolerable. She shows you pictures of the ultrasound, different views of your baby, and provides you with photos. She is also very warm and compassionate.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
My husband and I spent more than $60,000 for a myomectomy, another minor surgery to remove polyps from my uterus, and three embryo transfers
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
Dr. Neal explained the risks of multiple embryo transfers and due to my age and the myomectomy, recommended SET. His explanation was detailed and thorough
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 25
Anovulation
PCOS
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Neal] took time to get to know me as a person before he ever even asked questions about my medical history in the consult...did not rush through the consult by any means. He spent well over an hour on the phone with me discussing my symptoms and past tests done by my OBGYN. He was very thorough and the care I received felt tailored to me as an individual, rather than a number. He wants us to get some tests done first. So I will be getting bloodwork, HSG, and an ultrasound. My husband will be getting bloodwork and a semen analysis...
Everything is packaged [at Fertility Center of San Antonio] which is kind of unexpected. My consult was covered, but bloodwork is $35 and HSG is $200, semen analysis is $75. Optional genetic testing is $350 per couple. Timed intercourse cycles are around $700 (includes monitoring but doesn't include meds), and IUI cycles are $1100 (includes IUI and monitoring but doesn't include meds)...They seem professional and organized...I spoke with Lisa over the phone and she answered all of my questions and followed up after the consult. She was knowledgable, organized, and compassionate. I felt like I was in great hands with her.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal is the very first fertility doctor we have ever seen. He immediately made me feel so comfortable and so at ease. I finally felt hopeful in my consult. He took the time to get to know me as a person before he even asked about my medical history. Because of covid-19, it was a phone consult, but I still felt like I could absolutely trust him with our fertility care. He answered all of my questions, provided a ton of information, and gave us next steps. He set us up with the nurse for scheduling and the business office to go over costs. I felt like he was very transparent which I appreciate. I know I have only seen him for a consult, but I seriously loved the care I have received so far!
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Don't be afraid to ask questions! Dr. Neal knows so much and is a great resource. Ask questions, advocate for yourself, and don't be afraid to speak up! Not that he talks over you, but sometimes smart doctors can be intimidating to some people. He is so nice and will answer your questions if you ask.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal took time to get to know me as a person before he ever even asked questions about my medical history in the consult. This is something that doctors have never done with me in the past. He also did not rush through the consult by any means. He spent well over an hour on the phone with me discussing my symptoms and past tests done by my OBGYN. He was very thorough and the care I received felt tailored to me as an individual, rather than a number.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
He wants us to get some tests done first. So I will be getting bloodwork, HSG, and an ultrasound. My husband will be getting bloodwork and a semen analysis. After that, he wants to see me for a baseline ultrasound around cd2-4, take 5mg femara/letrozole cd 5-9, ultrasound on cd 12, trigger shot, and then either timed intercourse or IUI depending on the results of my husbands semen analysis.
Describe your experience with the nursing staff at Fertility Center of San Antonio.
I spoke with Lisa over the phone and she answered all of my questions and followed up after the consult. She was knowledgable, organized, and compassionate. I felt like I was in great hands with her.
Describe your experience with Fertility Center of San Antonio.
So far, I haven't actually been to the clinic, due to covid-19. They seem professional and organized. Dr. Neal reviewed with me the clinic's practices for maintaining safety during covid-19 which I appreciated very much.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
Everything is packaged which is kind of unexpected. My consult was covered, but bloodwork is $35 and HSG is $200, semen analysis is $75. Optional genetic testing is $350 per couple. Timed intercourse cycles are around $700 (includes monitoring but doesn't include meds), and IUI cycles are $1100 (includes IUI and monitoring but doesn't include meds). The prices honestly seem reasonable to me. Trigger shot is $80.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
N/A
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 30 - 31
1 IUI
Anovulation
Unexplained
European
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Gregory Neal's] entire consultation with us that lasted several hours. Answered every question we had. He even ensured a follow up call was made and made sure our concerns and fears were taken care of as well...the only downside I have had is that we have only dealt with him once. After that it was either the other Dr.'s or nurses in the practice. Dr. Neal did make sure we were taken care or and over saw our course of treatment. We were successful at getting pregnant with our first IUI but unfortunately the pregnancy just didn't want to stay.
The clinic [Fertility Center of San Antonio] has a very consistent staff and all are always ready to help as needed. I feel that they are truly there to help however they can. The only weakness I have found is sometime the communication between the nurses when scheduling or doing call backs may get mixed up. This may be resolved with a better system...The nursing staff were always welcoming, communicative, and concerned for my well being. Once you start coming in on a weekly basis you get to know them much more and are always open for conversation and openness for questions.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Absolutely enjoy Dr. Neal, however, the only downside I have had is that we have only dealt with him once. After that it was either the other Dr.'s or nurses in the practice. Dr. Neal did make sure we were taken care or and over saw our course of treatment. We were successful at getting pregnant with our first IUI but unfortunately the pregnancy just didn't want to stay.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Ask up front if he will be doing all visits or if he would be passing on to others. This hasn't bothered me as much because we still received great care. But if you are someone that wants the exact dr every time make sure you say something.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
From our first visit Dr. Neal spent then entire consultation with us that lasted several hours. Answered every question we had. He even ensured a follow up call was made and made sure our concerns and fears were taken care of as well.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
Prior to coming to the clinic we went through 2 rounds of clomid that were unsuccessful. So, once we were referred to the clinic and informed him of the outcome from clomid he went with his course of action. The First 2 months were a lot of blood test, follicular sonograms, and a sonohysterograph. All the different blood test checked for AMH, Sperm Antibody (IGA, IGG), Varicella-Zoster V Ab, TSH, Rubella Antibodies, RPR, Prolactin, HIV, HCV, HBsAg Screen, CCDC, Antibody Screen, ABO Grouping, FSH, and Estradiol. Had to take 1 month of birth control to do a saline sono. He also placed my husband on clomid to help with low T. For our first IUI I was place on 2.5mg Letrozole and then triggered the night before IUI with Ovidrel 250mcg. We had 2 very nice follicles one on each side that were for sure large enough to release. Unfortunately, I miscarried and then had an ectopic as well.
Describe your experience with the nursing staff at Fertility Center of San Antonio.
The nursing staff were always welcoming, communicative, and concerned for my well being. Once you start coming in on a weekly basis you get to know them much more and are always open for conversation and openness for questions.
Describe your experience with Fertility Center of San Antonio.
The clinic has a very consistent staff and all are always ready to help as needed. I feel that they are truly there to help however they can. The only weakness I have found is sometime the communication between the nurses when scheduling or doing call backs may get mixed up. This may be resolved with a better system.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
The IUI itself was around (estimated) $1,020. Medication was a little under $200. Each visit was $6 then plus any lab fees.
What specific things went wrong at Fertility Center of San Antonio?
  • Lost results
Describe the specific things that went wrong at Fertility Center of San Antonio.
We only had one instance where my husband had to go back in for a second blood draw because something happened with his original blood draw. The next times he went the nurse made sure she took more than what was need to make sure he did not have to come back in for the same test.
9
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 26
1 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I only saw Dr Neal twice. Once for the initial consult, and then at my last visit before graduating to and OB at 11 weeks pregnant. He was very knowledgable and professional. I saw two other Drs in the practice at other visits throughout my treatment...I always felt comfortable, and all of my questions were always answered...We were diagnosed with unexplained fertility, and decided it would be best to try a medicated IUI cycle. We were not pushed into this, and given the option to try a regular medicated cycle first, but we didnt feel confident that it would work. I was first prescribed Clomid, but my body did not respond well and it caused my body to have multiple small follicles that weren't maturing properly so the IUI was cancelled. Next cycle I was prescribed letrozole and produced two mature follicles. We conceived with IUI this cycle and had a successful singleton pregnancy.
I was first prescribed Clomid [at Fertility Center of San Antonio], but my body did not respond well and it caused my body to have multiple small follicles that weren't maturing properly so the IUI was cancelled. Next cycle I was prescribed letrozole and produced two mature follicles...The nursing staff was compassionate and always available to answer questions...Sperm Analysis was $75 and we recieved results the same day. Medicated IUI cycle was roughly $1150 including medication.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
I only saw Dr Neal twice. Once for the initial consult, and then at my last visit before graduating to and OB at 11 weeks pregnant. He was very knowledgable and professional. I saw two other Drs in the practice at other visits throughout my treatment and pregnancy and loved every single one of them. I always felt comfortable, and all of my questions were always answered.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
All of the Drs in this practice are fantastic, Dr Neal included.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Drs and staff were readily available to answer questions and it was always easy to make appointments that fit my schedule since we lived 2 hours from the clinic.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
We were diagnosed with unexplained fertility, and decided it would be best to try a medicated IUI cycle. We were not pushed into this, and given the option to try a regular medicated cycle first, but we didnt feel confident that it would work. I was first prescribed Clomid, but my body did not respond well and it caused my body to have multiple small follicles that weren't maturing properly so the IUI was cancelled. Next cycle I was prescribed letrozole and produced two mature follicles. We conceived with IUI this cycle and had a successful singleton pregnancy.
Describe your experience with the nursing staff at Fertility Center of San Antonio.
The nursing staff was compassionate and always available to answer questions.
Describe your experience with Fertility Center of San Antonio.
I did see different doctors in the practice and did not follow up with just one Dr. I dont know if this is the norm for this clinic, but I do not at all think it hindered my care. In my opinion it made it easier to schedule appointments that worked with my schedule, and I still felt there was continuity with my care/treatment.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
Testing and consult was covered by insurance and we only paid the copay. Sperm Analysis was $75 and we recieved results the same day. Medicated IUI cycle was roughly $1150 including medication.
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 27
1 IVF
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
3rd of 4 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My protocol [with Dr. Gregory Neal] was very mild since my issue was tube related. It worked well and my cycle went very smoothly. I received a good number of eggs retrieved and ended up with embryos left to freeze...was extremely kind and informative. He took the time to answer all of our questions thoroughly. He never rushed us or made us feel like a number. He was very gracious and understanding of our needs and expectations. It was heartwarming that he was willing to help us and understood the struggles we had dealt with.
due to my age and fertility issues they [Fertility Center of San Antonio] wanted to transfer one embryo. They explained all of the reasons and rational behind it so we were confident in their decision...The clinic was very welcoming. They offered an online portal that allowed me to track all of my results and scans if I needed/wanted to refer back to them. They helped me walk through the process so everything was very seamless.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal was extremely kind and informative. He took the time to answer all of our questions thoroughly. He never rushed us or made us feel like a number. He was very gracious and understanding of our needs and expectations. It was heartwarming that he was willing to help us and understood the struggles we had dealt with.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Ask all of the questions you want. No question is a bad question. It is important for you to feel comfortable and Dr. Neal will help with that!
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
Every time I walked into the clinic I was greeted by name. The care was individualized specifically to me and I always felt that the clinic was available to help with any questions or concerns I had.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
My protocol was very mild since my issue was tube related. It worked well and my cycle went very smoothly. I received a good number of eggs retrieved and ended up with embryos left to freeze.
Describe your experience with your nurse at Fertility Center of San Antonio. (Assigned nurse: Brittany)
All of the staff I encountered at FCSA was extremely helpful and welcoming. They also made us feel part of the family every time we set foot in the clinic. They were available for all questions and any concerns that we had during the process.
Describe your experience with Fertility Center of San Antonio.
The clinic was very welcoming. They offered an online portal that allowed me to track all of my results and scans if I needed/wanted to refer back to them. They helped me walk through the process so everything was very seamless.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
We won a grant through Resolve/FCSA that provided us with an IVF cycle. We were responsible for the medications, sperm freezing, and embryo freezing. Overall, it was roughly $5K.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
Yes, due to my age and fertility issues they wanted to transfer one embryo. They explained all of the reasons and rational behind it so we were confident in their decision.
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 31 - 34
Male Factor
European
Income $50K - $99K
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He’s kind caring and compassionate. He [Dr. Neal] also thinks through each thing according to my medical history not just the same as everyone else. He stays positive always hoping with us for our desired outcome!...A couple times he’s approached me in the hall to talk about my case which always surprises me that he can see my face and think about the different things that have happened in my personal experience... We used icsi due to my husbands low count. Now with FET we’ve adjusted my progesterone
You have to watch the charges and make sure things are correct. They [Fertility Center of San Antonio] granted me a refund for a cancelled cycle which was good, but then it got a little confusing paying for the next. We figured it out but I think there was an additional charge I had them remove. I overheard another couple saying they’d been billed twice. They are quick to fix things and I don’t believe it’s intentional but you do have to pay attention if you are paying out of pocket
How was your experience with Gregory Neal at Fertility Center of San Antonio?
He’s kind caring and compassionate. He also thinks through each thing according to my medical history not just the same as everyone else. He stays positive always hoping with us for our desired outcome!
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Na
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
He’s so kind! He knows me. A couple times he’s approached me in the hall to talk about my case which always surprises me that he can see my face and think about the different things that have happened in my personal experience
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
We used icsi due to my husbands low count. Now with FET we’ve adjusted my progesterone each time in hopes of achieving a healthy full term pregnancy. I also have gone from a natural cycle to a medicated cycle because I didn’t get pregnant with two tries on the natural protocol
Describe your experience with the nursing staff at Fertility Center of San Antonio.
It can very! My favorites are kristi and Cheryl because they are always warm and positive.
Describe your experience with Fertility Center of San Antonio.
You have to watch the charges and make sure things are correct. They granted me a refund for a cancelled cycle which was good, but then it got a little confusing paying for the next. We figured it out but I think there was an additional charge I had them remove. I overheard another couple saying they’d been billed twice. They are quick to fix things and I don’t believe it’s intentional but you do have to pay attention if you are paying out of pocket
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
First IVF - 20k with meds 1st FET - 2500 2nd FET - 2500 3rd FET - 4000 4th FET - 4000
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Diminished Ovarian Reserve
European
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Neal is the best around. He took time to talk with me in detail every visit and explains things very well. He is so nice and comforting in this hard time of trying to get pregnant! I can’t wait to get back and try my IUI treatment for the 3rd time before moving to IVF! I would never trust another doctor with my fertility journey.... I loved the office of Dr. Neal. I was very taken care of and cared for. I would never choose another fertility dr.
The clinic [Fertility Center of San Antonio] is nice and the front desk staff are very nice and knowledgeable!! I never had to wait long in the waiting room and the office was easy to get to and find. The accounting staff always helped me understand the payments and work with me if I needed to make a payment late for any reason.... I paid a very small cost compared to what a IUI treatment would cost. They really have great prices I feel comfortable paying.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Dr. Neal is the best around. He took time to talk with me in detail every visit and explains things very well. He is so nice and comforting in this hard time of trying to get pregnant! I can’t wait to get back and try my IUI treatment for the 3rd time before moving to IVF! I would never trust another doctor with my fertility journey.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Go see him right away! He will change your life and is the best!
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
I loved the office of Dr. Neal. I was very taken care of and cared for. I would never choose another fertility dr.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
I got the IUI done and took meds and a shot to push along ovulation.
Describe your experience with the nursing staff at Fertility Center of San Antonio.
Nursing staff was all very professional and amazing! Always there to help and answer any questions I might have at any time.
Describe your experience with Fertility Center of San Antonio.
The clinic is nice and the front desk staff are very nice and knowledgeable!! I never had to wait long in the waiting room and the office was easy to get to and find. The accounting staff always helped me understand the payments and work with me if I needed to make a payment late for any reason.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
I paid a very small cost compared to what a IUI treatment would cost. They really have great prices I feel comfortable paying.
Describe Gregory Neal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of San Antonio.
I haven’t had any embryo transfers yet.
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Male Factor
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Great experience! We got in quickly and got to speak with Dr. Neal when we requested. He got to know us on a personal level also. He made us feel comfortable and able to ask questions. We truly enjoyed working with Dr. Neal, he is a great doctor...He genuinely cared and listened to us. He gave us several options and not just one final answer. He worked with us and our emotions... agonist protocal
[Fertility Center of San Antonio]Quick turn around time for appointments, timely appointments, great business department, cost too much, great nurses, good 24 hour nurse help line, wish i had personal email for my nurse, but they typically get back to you quickly...They did not call with husband's SA results, just once....She [nurse] let me talk for several minutes, ask questions, cry and she was patient during all of it. In the office and on the phone she was there for us.
How was your experience with Gregory Neal at Fertility Center of San Antonio?
Great experience! We got in quickly and got to speak with Dr. Neal when we requested. He got to know us on a personal level also. He made us feel comfortable and able to ask questions. We truly enjoyed working with Dr. Neal, he is a great doctor.
What's one piece of advice would you give a prospective patient of Gregory Neal at Fertility Center of San Antonio?
Go to him with lists of questions, he will answer them.
During treatment, were you treated like a number or a human with Gregory Neal at Fertility Center of San Antonio?
He genuinely cared and listened to us. He gave us several options and not just one final answer. He worked with us and our emotions.
Describe the protocols Gregory Neal used in your cycles at Fertility Center of San Antonio and their degree of success.
agonist protocal
Describe your experience with your nurse at Fertility Center of San Antonio. (Assigned nurse: Irene)
She let me talk for several minutes, ask questions, cry and she was patient during all of it. In the office and on the phone she was there for us. See always had a smile and would talk us through every step.
Describe your experience with Fertility Center of San Antonio.
Quick turn around time for appointments, timely appointments, great business department, cost too much, great nurses, good 24 hour nurse help line, wish i had personal email for my nurse, but they typically get back to you quickly.
Describe the costs associated with your care under Gregory Neal at Fertility Center of San Antonio.
$20,000
What specific things went wrong at Fertility Center of San Antonio?
  • Failed to call with results
Describe the specific things that went wrong at Fertility Center of San Antonio.
They did not call with husband's SA results, just once.
10
Doctor
Gregory Neal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Fertility Center of San Antonio
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5