How was your experience with Hanh Cottrell at IVF Michigan Fertility Centers?
Very good at explaining the process and options. I knew going into it that IVF would be my only option and she confirmed it from the get and didn’t offer any meaningless things. She was able to talk about PGA and go over the options it morally differs with the way my husband feels but it’s a process and she helped to ensure that they were trying to do what would get the best results.
What's one piece of advice would you give a prospective patient of Hanh Cottrell at IVF Michigan Fertility Centers?
Do some research prior to going in to see them. It’s nice to have a solid base of information so that way everything isn’t a brand new topic. I’ve joined a couple of IVF online groups and it gets easier to talk about the more that you hear the different processes. They also have lots of tips on if you should do certain things for certain procedures. Talk about everything with your doctor. They’ve heard it all so just being as open and straightforward will be the most helpful.
During treatment, were you treated like a number or a human with Hanh Cottrell at IVF Michigan Fertility Centers?
She answered all the questions on a deep level of understanding. I’m used to the medical jargon so it was nice to talk in great detail.
Describe the protocols Hanh Cottrell used in your cycles at IVF Michigan Fertility Centers and their degree of success.
I’ve had my tubes removed and my husband has a low sperm count so we have to have lots of help in this process. The mock ultrasound is a helpful way to prepare for IVF. This is as far as my treatment has gone so far. Trying to get the timing set up I have to go back on birth control which is strange to me since I haven’t needed it for years but it sets up for the procedures to be done timely. Trying to control a period and when your ovulating is no small accomplishment. I’ve had cysts on my ovaries that have been painful in the past so monitoring them for removal was important as well.
Describe your experience with the nursing staff.
They are very helpful however very back and forth. Let me check on that. I appreciate the double checking however after the 5th time it starts to get old and I’d rather talk with someone more knowledgeable. They were very upbeat and positive though.
Describe your experience with IVF Michigan Fertility Centers.
Strengths- they inform you of what you need to do and when. They are always helpful at getting an answer to questions as they arise. Weakness- they were understaffed and unable to go over pricing, being someone who’s done medical billing I know quite a bit however it took a week from the initial consult to get prices on treatment options when you can tell it’s a very standard pricing sheet for out of pocket. This was received in an email. Wasn’t anything that seemed too difficult when we were told that the biller didn’t have time during our initial consult to meet with us and frankly that was a majority of my questions. Computer systems were down and they asked that we call back later, I understand but this was to my husband that has TBI and so it set his sample testing back a month by the time he called back that was the first opening. Delays in the process due to scheduling from a staffing standpoint. 1st available appts were always at least a month out.
Describe the costs associated with your care under Hanh Cottrell at IVF Michigan Fertility Centers.
My insurance covers very little. I have coverage for the consult, some ultrasounds with 3 yearly max. All sperm testing will be covered. The water mock was $250 out of pocket for what my ins didn’t cover and the full IVF PGT-A procedure is over 17,560 without meds, ultrasounds and lab work. For IVF fresh it’s 11,860 without labs, ultrasound or meds.
Describe Hanh Cottrell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
My doctor is very much for a single transfer. Due to my age and previous births being all C Sections a multiple birth could be hard at my “geriatric” age. However $17grand out of pocket for a procedure that might not work is terrifying. I’d prefer to be able to do multiple due to the fact that I’m already 35 and starting to run outta time.
What specific things went wrong at IVF Michigan Fertility Centers?
- Failed to call with results
- Failed to convey critical information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
I had to call and get test results and ask what extra vitamins to be taking. I’m low on vitamin D and typically have low iron and was told to supplement. Returned calls have been obsolete. I have to call back to check up on things when I haven’t heard in over a week.