How was your experience with Harry Hatasaka at Reproductive Care Center?
I was desperately seeking some warm bedside manner after our last Dr. I’m extremely sensitive and want to be fully trusting in our doctor. Dr. Hatasaka has a very quiet voice and I had to strain to hear him, but he has such a warm welcoming aura, and such an empathetic tenderness towards his patients. I could tell that his patients came first, and that’s what sold me. He gave us full explanations on what to expect and what our best options were. My husband and I never felt we were pushed into one option and then told to do a bunch of tests without knowing what they were for. The level of detail that is provided is such a big deal for me because I truly want to understand what we are putting into our bodies and what each thing is for. I’ve only gone to see Dr. Hatasaka a couple times but we are now to the stage of invitro and I am extremely comfortable in his care.
What's one piece of advice would you give a prospective patient of Harry Hatasaka at Reproductive Care Center?
He is in high demand so you might have to wait a while for a consultation.
During treatment, were you treated like a number or a human with Harry Hatasaka at Reproductive Care Center?
He took so much time to go over our new found test results (my PCOM, a form of PCOS) and was very empathetic while we absorbed the new and heartbreaking information. He and his staff are great at breaking down every piece of information and explaining the reasoning for each thing. He even explained the history of PCOS and explained the differences. I tried to do internet research on it, and there really is nothing that comes up for PCOM, so I was extremely grateful for his insight. Instead of it being a business transaction, he is helping us have a baby and that is his number one concern.
Describe the protocols Harry Hatasaka used in your cycles at Reproductive Care Center and their degree of success.
So far we have just done some preliminary blood tests before we proceed onto IVF. Such as infectious disease, OAR, baseline ultrasound and a saline sonogram to check my follicles in resting stage and ovulation and a couple others (I can’t remember the abbreviation). He and his staff explained why we needed to wait at certain times in my cycle to do the tests to get the best results. The baseline ultrasound was to show a resting stage of the ovaries and the saline sonogram was to show the active stage of the ovaries, and they were able to measure follicle sizes that way. He did say that he would be monitoring my bloodwork closely when we start doing injections and adjust prescriptions as needed, since I am now at a risk to hyperstimulate.
Describe your experience with your nurse at Reproductive Care Center. (Assigned nurse: Andrea)
Andrea is extremely knowledgeable and organized, I’ve only worked with her a few times since we’ve switched, but she is punctual about getting results back and great at explaining them over the phone.
Describe your experience with Reproductive Care Center.
Overall I have had a good experience at this clinic. Obviously getting bad news sucks anywhere, but the staff has always been kind and helpful. They are great at explaining the billing and are willing to call insurance companies. They know that most insurance companies don’t pay, so they have a lot of options for payment plans. When I have called after hours to schedule, they are usually pretty prompt about getting back to me in the morning, and they really work with your schedule to make appointments work. I really didn’t know what to expect as far as a clinic runs but I’ve had friends go to other clinics that were not upfront about telling them the price of procedures. I did not experience that here, the billing staff was extremely thorough about all of the procedures and different options, and the pricing was broken down exactly. The clinic also has a mandatory IVF class that patients need to take before starting. The class was 3 hours of a PowerPoint presentation. It was grueling, but extremely informational. We had some prior knowledge of what to expect, but it’s was extremely helpful and we even practiced mixing together the medicine for injections and giving them to fake belly’s. The nurse giving the class gave a great piece of advice, “never feel like you’re asking too many questions or think you are bothering us because you’re not. This is our job and we are here to help you.” It was really nice to hear that, because there is so much information and it’s extremely overwhelming and at times confusing. So to have the staff be supportive is another weight lifted.
Describe the costs associated with your care under Harry Hatasaka at Reproductive Care Center.
The billing team gave us a list of breakdown prices with and without medications. They offer a money back guarantee which starts at $24,000 and can go up. This does not include medications. Our insurance was billed for the bloodwork, the saline sonogram was paid out of pocket for $460. We haven’t received a bill yet for our bloodwork, so I’m not sure the amount we will have to pay yet. We switched doctors within the clinic and I was concerned we would have to pay another consultation fee, but they waived it.
Describe Harry Hatasaka's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center.
This was very interesting to me, I thought that protocol was to place multiple embryos but Dr. Hatasaka explained that there is technology now to get the embryos to a more advanced stage so the likelihood of them implanting is much more successful. He explained that your body is more likely to accept one, rather than multiples because you’re body is trying to provide nutrients to the embryos but can be spread thin if there is more than one. So now normal protocol is one embryo because you are more likely to have a live birth which is the goal!