Education
Medical School
Emory U
Residency
Emory U
Fellowship
Emory U
How Doctor Communicates
doctor, nurse available by email
nurse available by directline
not available by personal cell phone
Heather Hipp works at
Emory University Reproductive Center
At 1 office
Atlanta
550 Peachtree Street
Atlanta, GA 30308
404-778-3401
12 patient reviews
10
8
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She [Dr. Hipp] is always willing to support our choices - as long as there are still options on the table. I have never felt left out of the conversation or the decisions we have made in my treatment and surgical plans... is knowledgeable, confident, and compassionate...is willing to advocate for your care to fit you and your needs - all while competently addressing the issues at hand. She is willing to look under all the rocks for possible adjustments or procedures and is willing to allow your body to work hard in its own unique time.
I have missed critical pre-op appointments with my RE [at Emory University] that were never scheduled. I have had a balloon catheter placed without prior discussion. I have had medications I wasn't ready for called in on my behalf. I have been brought in for procedures in the past despite being in the wrong phase of my cycle for the test. I've had a nurse answer a personal call whilst an ultrasound wand was inside my vagina...is a teaching environment and not all of the nurses have the same approach to sharing treatment results.
How was your experience with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp was my personal choice having met with her for the various procedures that began my treatment. We immediately built a report. She is always willing to support our choices - as long as there are still options on the table. I have never felt left out of the conversation or the decisions we have made in my treatment and surgical plans. While still in the burgeoning years of her career, Dr. Hipp is knowledgeable, confident, and compassionate.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is willing to advocate for your care to fit you and your needs - all while competently addressing the issues at hand. She is willing to look under all the rocks for possible adjustments or procedures and is willing to allow your body to work hard in its own unique time.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is warm and friendly. She is realistic and gentle-of-spirit - even when the subject of conversation is not the news you'd like. At one point in my treatment, Dr. Hipp called me personally to share some troubling news and immediately went to work to have my tests reevaluated so that we had plenty of options and information to work with. She is so caring and hopeful for us, with us, and is always direct without being unkind.
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
We have worked hard for years combating unexplained scar tissue - pills, injections, tests, surgeries, balloon catheters - together we've thrown out the rule books and have made tremendous progress. We've had varying levels of hormones serve as roadblocks along the way and through Dr. Hipp's guidance, have corrected and been able to keep moving forward. And we haven't stopped yet - we finally got the last surgical procedure aligned with the right combination of injections, acupuncture, a proper cath... - and low and behold, my cycles even came back unassisted for the first time in years! Dr. Hipp's recommendations have been strategic and considerate of my unique circumstances. We will likely move forward with IVF in the coming weeks and I know that I am in good hands as we attempt this next phase.
Describe your experience with the nursing staff at Emory University Reproductive Center.
ERC is a teaching environment and not all of the nurses have the same approach to sharing treatment results. As an example - follicles like mine respond very slowly - but they are responding. Some nurses see the slow response not match what is considered to be large enough to get excited about. Some tell you every detail. For me, I want and need to know that I have growth at xx size and at xx amount on each ovary - as opposed to being told there has been "no response" simply because the sizing hasn't reached the size that nurse has been trained to disclose. So, I've had to say - "Put it in my chart that I want to know every detail. You can't tell a 40-year-old woman there's 'no response' to 225 daily units of Follistim when what's really happening is 8 follicles measuring at 8s and 9s." For me, any progress is progress and I've been able to take the information and use it to determine if the cycle was still viable for IUI. So far, so good. The staff is open to making adjustments - but you have to advocate for yourself in this environment. Otherwise, the lessons tend to be more focused by-the-book.
Describe your experience with Emory University Reproductive Center.
This clinic is a teaching environment and that is an environment I've had to make adjustments for. On occasion, I've had the ultrasound tech that is nervous or the nurse that answers her cell phone. There have been some surprises along the way. If you choose to seek treatment here, remember that it is okay to refuse to let 4 fellows in the room for your SHG or whatever heinous and scary test you may have to have run during your journey and take opportunities to share your constructive feedback. You are first and foremost!
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
My insurance covers a great deal of the costs. My deductible is $2700. In 2018, my IUI medications cost me $5300 out of pocket in addition to meeting my individual deductible.
What specific things went wrong at Emory University Reproductive Center?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Emory University Reproductive Center.
I have missed critical pre-op appointments with my RE that were never scheduled. I have had a balloon catheter placed without prior discussion. I have had medications I wasn't ready for called in on my behalf. I have been brought in for procedures in the past despite being in the wrong phase of my cycle for the test. I've had a nurse answer a personal call whilst an ultrasound wand was inside my vagina. I've had a fellow perform an SHG and endured the replacement/adjustment of the speculum 6 times - SIX....times during the procedure. I had one of my catheters removed by a male fellow that I had never met before without prior consult. It's been an adventure.
10
9
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Dr. Hipp is amazing and so educated. She made sure to explain everything so we could understand it. If there were any set backs she made sure to call in addition to the nurses. She is just wonderful and I will definitely work with her again.... Our infertility was due to low AMH and male factor. We did one cycle where we started with estrogen patches when ovulation occurred. When I got my period we did the baseline and started Gonal-f and Menupur at max doses.
The doctors are Emory’s strength. They are some of the best in the US. I would recommend staying on top of the financial office and make sure your insurance covers meds or you will regret that! Overall, we had impeccable care....Cost was about 15K for transfer and retrieval without meds....We weren’t told that it would save us money to get our prescriptions out of pocket and lost 95% of our coverage
How was your experience with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is amazing and so educated. She made sure to explain everything so we could understand it. If there were any set backs she made sure to call in addition to the nurses. She is just wonderful and I will definitely work with her again.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Ask as many questions as you need. Even if you feel like you are bothering them.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is very sweet. She’s like family. Hurts when you hurt, Happy when things go your way.
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
Our infertility was due to low AMH and male factor. We did one cycle where we started with estrogen patches when ovulation occurred. When I got my period we did the baseline and started Gonal-f and Menupur at max doses. About 7 days in we did the Cetrotide to prevent ovulation. We did the trigger shot on day 11 if I recall and the retrieval 2 days later. We got 9 eggs, 6 were mature. In the end we had 2 make it. We did a fresh transfer with a 4AA blast which ended in a chemical. We still have one frozen that we will transfer in July.
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Helen)
Helen was the one who called us with updates and told us what to do. She is very good at answering emails and calls you back the same day.
Describe your experience with Emory University Reproductive Center.
The doctors are Emory’s strength. They are some of the best in the US. I would recommend staying on top of the financial office and make sure your insurance covers meds or you will regret that! Overall, we had impeccable care.
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
Cost was about 15K for transfer and retrieval without meds.
Describe Heather Hipp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
No
What specific things went wrong at Emory University Reproductive Center?
- Lost appointments
Describe the specific things that went wrong at Emory University Reproductive Center.
We weren’t told that it would save us money to get our prescriptions out of pocket and lost 95% of our coverage we had at the time to our prescription costs.
10
10
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Dr. Hipp was a compassionate, smart, kind, and generous provider. She went above and beyond when it came to communication and relationship building. She gave us data so that we could make informed decisions, but didn’t treat us like data ourselves. She offered guidance, support, and treated me like a sister. When I needed a surgery that was outside the scope of her practice, she tracked down the best surgeon in the city and consulted with him.
I had a wonderful experience at Emory. From billing to scheduling to communication after hours, all of my questions were answered and needs were met. The staff is knowledgeable and they truly act as a team to support your care. ... Everyone at the clinic was wonderful, though. From fellows to phlebotomists, everyone was a cheerleader! ... I worked with Helen, primarily. She was an effective communicator, kind when answering questions, and was quick to respond.
How was your experience with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp was a compassionate, smart, kind, and generous provider. She went above and beyond when it came to communication and relationship building. She gave us data so that we could make informed decisions, but didn’t treat us like data ourselves. She offered guidance, support, and treated me like a sister. When I needed a surgery that was outside the scope of her practice, she tracked down the best surgeon in the city and consulted with him. I always felt like I had the best of the best on my team, led by Dr. Hipp.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Be honest with her about your questions and fears. No question is stupid, and no fear unwarranted.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is extremely personable, remembers details about patients’ lives that are unrelated to fertility. She recognizes that family building is time consuming and stressful, but that her patients have whole lives outside of the clinic. She understood this while being completely committed to patient success.
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Helen)
I worked with Helen, primarily. She was an effective communicator, kind when answering questions, and was quick to respond. Everyone at the clinic was wonderful, though. From fellows to phlebotomists, everyone was a cheerleader!
Describe your experience with Emory University Reproductive Center.
I had a wonderful experience at Emory. From billing to scheduling to communication after hours, all of my questions were answered and needs were met. The staff is knowledgeable and they truly act as a team to support your care.
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
IUIs were about $1k with medication. Egg retrieval and embryo with icsi was about $15k. Embryo transfers were about $5k
Describe Heather Hipp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
I had a strong preference for a single embryo transfer. She supported that 100%.
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Dr Hipp was very caring and understanding of how hard this journey has been. The nursing staff and the fellows were absolutely wonderful, always compassionate and gentle. It's such an emotional process and they understand that and treated me like a real person with feelings.... She was very personal and kind. We had to switch doctors after 4 IUI because the previous Dr left the practice, which was very scary, but Dr Hipp picked right up where we left off and didn't make me repeat anything.
Clean office [Emory University Reproductive Ctr], friendly receptionists. Most appointments we're very timely, things got backed up on the weekend appointments due to short staffing I think. They have a nice TV Which is helpful for distraction when I got stressed.... I loved all of the nurses at this office!!! They were so kind and caring, always encouraging me along the way. They answered my questions via message portal in an extremely quick manner and often called me back in less than an hour when decisions needed to be made quickly. They talked me through timing/schedule options which was very helpful when I was traveling during treatment. When I got pregnant the nurse was so happy for us!
How was your experience with Heather Hipp at Emory University Reproductive Center?
She was very personal and kind. We had to switch doctors after 4 IUI because the previous Dr left the practice, which was very scary, but Dr Hipp picked right up where we left off and didn't make me repeat anything. Treatment continued exactly as planned with the previous doctor and I really appreciated that. When we got pregnant she was so encouraging and made sure we were considering our next steps and answered our questions.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Dr Hipp was very caring and understanding of how hard this journey has been. The nursing staff and the fellows were absolutely wonderful, always compassionate and gentle. It's such an emotional process and they understand that and treated me like a real person with feelings.
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
The previous doctor helped with most of the strategy (Dr McKenzie), but Dr Hipp allowed us to continue with that plan when we switched to her. We had 4 IUI with Femara and 6 previous clomid cycles. We were allowed to choose to do up to 2 more IUI cycles or change to IVF. The choice was very helpful. I took a 2 month break for emotional reasons then returned for #5 which was successful!!
Describe your experience with the nursing staff at Emory University Reproductive Center.
OMG I loved all of the nurses at this office!!! They were so kind and caring, always encouraging me along the way. They answered my questions via message portal in an extremely quick manner and often called me back in less than an hour when decisions needed to be made quickly. They talked me through timing/schedule options which was very helpful when I was traveling during treatment. When I got pregnant the nurse was so happy for us!
Describe your experience with Emory University Reproductive Center.
Clean office, friendly receptionists. Most appointments we're very timely, things got backed up on the weekend appointments due to short staffing I think. They have a nice TV Which is helpful for distraction when I got stressed.
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
I paid for all IUI cycles out of pocket which was about $1500 per cycle after all bills. This was for ultrasounds, IUI and Dr bills
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Dr Hipp is very kind and passionate. She knows all her patients well and communicates well. The number of 5 day old embryos we ended up with were not what we envisioned (only 1) but it was transferred and we are pregnant. We liked Dr Hipp and would recommend her... My egg retreival meds were standard dosing at first but towards the end I was on max doses...I think if we did it again Dr Hipp said she would change the protocol
My egg retreival meds were standard dosing at first but towards the end I was on max doses [at Emory University Reproductive Center]. They were able to retrieve 11eggs, 7 were fertilized but only one made it to day 5 for transfer...Helen [nurse] was nice but not the best communicator and not great at explaining things...The clinic is really nice and clean. Labs and US are efficient and fast. The front desk staff are great. Getting appointments are easy. We have had some issues with Emory charging us extra (that was fixed) but then also still waiting for them to refund us for services we didnt do.
How was your experience with Heather Hipp at Emory University Reproductive Center?
As stated before, Dr Hipp is very kind and passionate. She knows all her patients well and communicates well. The number of 5 day old embryos we ended up with were not what we envisioned (only 1) but it was transferred and we are pregnant. We liked Dr Hipp and would recommend her.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Ask as many questions as you can. They will be answered.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
I never felt like a number. My questions were always answered quickly. Dr Hipp is very caring and passionate. She would even check in on me during her days off (Easter)
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
I was initially delayed a couple of weeks because they found a cyst and my period didnt start. My egg retreival meds were standard dosing at first but towards the end I was on max doses. They were able to retrieve 11eggs, 7 were fertilized but only one made it to day 5 for transfer. I think if we did it again Dr Hipp said she would change the protocol
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Helen)
Helen was nice but not the best communicator and not great at explaining things.
Describe your experience with Emory University Reproductive Center.
The clinic is really nice and clean. Labs and US are efficient and fast. The front desk staff are great. Getting appointments are easy. We have had some issues with Emory charging us extra (that was fixed) but then also still waiting for them to refund us for services we didnt do.
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
$17,000 to $20,000 including medications
8
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[Dr. Heather Hipp is an] Amazing communicator...always went above and beyond to call and commmnicate results and info that may not have been clear...always called to reassure me the process...she was very compassionate and caring thru the entire process...She always tried to help me reduce anxiety and stress. By staying informative and telling me to work less because I am a nurse. She indicated stress could cause negative results she recommended massages and breathing techniques
[The nurse at Emory University Reproductive Center was] Very knowledgeable prompt compassionate always called back and followed up...Made each visit very welcoming for my boyfriend and I. There were no weakness. I just wished the outcomes were better...She [Dr. Heather Hipp] always tried to help me reduce anxiety and stress. By staying informative and telling me to work less because I am a nurse. She indicated stress could cause negative results she recommended massages and breathing techniques
How was your experience with Heather Hipp at Emory University Reproductive Center?
Amazing communicator always went above and beyond to call and commmnicate results and info that may not have been clear always called to reassure me the process she was very compassionate and caring thru the entire process
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Be optimistic and and remain stress free
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Very welcoming cared about very involved in my care. Very compassionate very knowledgeable
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
She always tried to help me reduce anxiety and stress. By staying informative and telling me to work less because I am a nurse. She indicated stress could cause negative results she recommended massages and breathing techniques
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Unlnown)
Very knowledgeable prompt compassionate always called back and followed up
Describe your experience with Emory University Reproductive Center.
Compassion concern always followed up and very polite caring. Made each visit very welcoming for my boyfriend and I. There were no weakness. I just wished the outcomes were better. I had a overal experience
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
20,000
Describe Heather Hipp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
I wish we could of done mutiple to increase my chances of pregnancy to a vapid having to do the process again. Although my doctor was concerned with my health and the pregnancy I wish it was note that could be done with embryo selection or a better choice
8
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Dr. Hipp is always very quick to respond to questions and remembers personal details of life...Dr. Hipp reached out to me each time I had questions. She personally called to check on me after my D&C....We began seeing Dr Hipp after a miscarriage from an IUI. She encouraged us to do an IUI again with metformin, follistim , and ovidrel and switched me to letrozole. I was then placed on progesterone suppositories and baby aspirin after the procedure.
[Emory] Strengths: cheaper than other clinics. Easily reachable Weaknesses: not always organized...Helen was my main nurse but others would sometimes call. Helen was always very encouraging...Medications sent to discount pharmacy so much cheaper than imagined. Injectibles ranged from $85-$270. IUI procedure around $700 Ultrasounds and visits covered by insurance...Dr. Hipp is always very quick to respond to questions and remembers personal details of life
How was your experience with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp reached out to me each time I had questions. She personally called to check on me after my D&C. After losing our baby before my birthday she made sure to be extremely kind and encouraged me to still have a good birthday. After we were in a car accident which I briefly mentioned she reached out to me to check in on us
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Never be afraid to email her questions
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is always very quick to respond to questions and remembers personal details of life
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
We began seeing Dr Hipp after a miscarriage from an IUI. She encouraged us to do an IUI again with metformin, follistim , and ovidrel and switched me to letrozole. I was then placed on progesterone suppositories and baby aspirin after the procedure. I am now on progesterone oil injections of 1ml
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Helen)
Helen was my main nurse but others would sometimes call. Helen was always very encouraging
Describe your experience with Emory University Reproductive Center.
Strengths: cheaper than other clinics. Easily reachable
Weaknesses: not always organized
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
Medications sent to discount pharmacy so much cheaper than imagined. Injectibles ranged from $85-$270.
IUI procedure around $700
Ultrasounds and visits covered by insurance
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Verified
This patient has provided documentation of treatment at this clinic.
Dr. Hipp explained all possibilities thoroughly, and when things didn't go as planned, she took time to call in person to relay news and discuss possible solutions moving forward. Reviewed messages and answered those addressed directly to her, and answered very thoroughly.... Very supportive and understanding, Dr and staff... They let us choose [a single or multiple transfer] while also giving their professional opinion
[Emory is] Small, but state of the art facilities. Very professional, prompt responses to any questions and appointment calls. Clean. Privacy honored. Ideally located in midtown. Always available to answer questions... Nurse was more pen and paper based than electronic. All staff was always friendly, helpful, professional, and seemed to know what they were doing
How was your experience with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp explained all possibilities thoroughly, and when things didn't go as planned, she took time to call in person to relay news and discuss possible solutions moving forward. Reviewed messages and answered those addressed directly to her, and answered very thoroughly.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Be honest and relay all your concerns from the beginning
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
Very supportive and understanding, Dr and staff
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Helen Battiste)
Nurse was more pen and paper based than electronic. All staff was always friendly, helpful, professional, and seemed to know what they were doing
Describe your experience with Emory University Reproductive Center.
Small, but state of the art facilities. Very professional, prompt responses to any questions and appointment calls. Clean. Privacy honored. Ideally located in midtown. Always available to answer questions
Describe Heather Hipp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
They let us choose while also giving their professional opinion
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N/A
Dr. Hipp is amazing from the first appointment to the last. She was very thorough on what to expect as well as a treatment plan and always willing to answer questions. We some hiccups in treatment, insurance reasons, and she adjusted our treatment so that we would achieve the ultimate goal.... Due to insurance they required 6 failed IUI’s before they would cover any IVF treatment, even though the odds of them working was very low. After the 6 failed IUI’s I completed 1 round of IVF and transferred 1 frozen embryo.
This isn’t specific to Dr. Hipp, but more to Emory that it is a teaching hospital for some things you may see Doctors completing residency or they may shadow Dr. Hipp. This was never an issue for me as I knew they were treating me based on actual research.... Due to insurance they required 6 failed IUI’s before they would cover any IVF treatment, even though the odds of them working was very low. After the 6 failed IUI’s I completed 1 round of IVF and transferred 1 frozen embryo.
How was your experience with Heather Hipp at Emory University Reproductive Center?
Dr. Hipp is amazing from the first appointment to the last. She was very thorough on what to expect as well as a treatment plan and always willing to answer questions. We some hiccups in treatment, insurance reasons, and she adjusted our treatment so that we would achieve the ultimate goal.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
This isn’t specific to Dr. Hipp, but more to Emory that it is a teaching hospital for some things you may see Doctors completing residency or they may shadow Dr. Hipp. This was never an issue for me as I knew they were treating me based on actual research.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
I previously went to a fertility clinic and met with a physician that never answered questions then pushed me off to another room with a folder that included pricing hidden in the back without any plan. I left that facility with more questions then when I arrived. I then found Dr. Hipp at Emory and the first time going to the office everyone was so inviting and kind as was Dr. Hipp. She answered all of mine and my husbands questions and was very detailed of what to expect and provided a treatment plan. Her and the staff were always accessible if we had questions. Everyone was respectful and caring at Emory and I am great full for them.
Describe the protocols Heather Hipp used in your cycles at Emory University Reproductive Center and their degree of success.
Due to insurance they required 6 failed IUI’s before they would cover any IVF treatment, even though the odds of them working was very low. After the 6 failed IUI’s I completed 1 round of IVF and transferred 1 frozen embryo.
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Verified
This patient has provided documentation of treatment at this clinic.
she [Dr. Heather Hipp] will answer all of your questions and to not be afraid to ask her anything...Weakness would be sometimes the doctor sends the information to the nurses to tell the patient and I feel that the doctor should tell the patient herself especially after a surgery...She explains everything to you in a soft manner, I really like how she cares about her patients and she is very informative .
They [nurses at Emory University Reproductive Center] were very helpful when I had my consultation... the nurse called me with some information that I really didn’t understand and I felt that the doctor should have called me . I did tell my doctor and she apologized for the confusion...they are very caring...she [Dr. Heather Hipp] will answer all of your questions and to not be afraid to ask her anything...Weakness would be sometimes the doctor sends the information to the nurses to tell the patient and I feel that the doctor should tell the patient herself especially after a surgery.
How was your experience with Heather Hipp at Emory University Reproductive Center?
She is very nice , very caring and she explains everything to me and I understand. I really like her . When I have a question, she is always available for me and I really like her bed side manner , I have had 2 surgeries with her so far and everything has went well.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
I would let them know that she will answer all of your questions and to not be afraid to ask her anything.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
She explains everything to you in a soft manner, I really like how she cares about her patients and she is very informative .
Describe your experience with the nursing staff at Emory University Reproductive Center.
They were very helpful when I had my consultation.
Describe your experience with Emory University Reproductive Center.
Strengths I would say that they are very caring. Weakness would be sometimes the doctor sends the information to the nurses to tell the patient and I feel that the doctor should tell the patient herself especially after a surgery.
What specific things went wrong at Emory University Reproductive Center?
- Provided conflicting information
Describe the specific things that went wrong at Emory University Reproductive Center.
Well it was one time where the nurse called me with some information that I really didn’t understand and I felt that the doctor should have called me . I did tell my doctor and she apologized for the confusion.
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She [Dr. Heather Hipp] is such a kind-hearted person. No matter what time of day, if I have any questions, I send her an email and she is super quick to respond. She shows how genuinely she cares about you and the rough process you are going through.... We have only been seeing her for a couple of months, but our first visit with her we already knew that she was going to be the dr we choose. She truly shows how much she cares, and puts everything into the end goal, which is to get a successful pregnancy.
Overall, clinic [Emory University] is great. However, I did have an issue regarding the financial coordinator. I was trying to contact her to ask how much my appt would be out of pocket and she didn't reach out to me until after my appointment.... She [Dr. Heather Hipp] is such a kind-hearted person. No matter what time of day, if I have any questions, I send her an email and she is super quick to respond. She shows how genuinely she cares about you and the rough process you are going through
How was your experience with Heather Hipp at Emory University Reproductive Center?
We have only been seeing her for a couple of months, but our first visit with her we already knew that she was going to be the dr we choose. She truly shows how much she cares, and puts everything into the end goal, which is to get a successful pregnancy.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
She is such a kind-hearted person. No matter what time of day, if I have any questions, I send her an email and she is super quick to respond. She shows how genuinely she cares about you and the rough process you are going through.
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Helen)
She is very sweet, and if I can't get a hold of the dr, she is quick to respond.
Describe your experience with Emory University Reproductive Center.
Overall, clinic is great. However, I did have an issue regarding the financial coordinator. I was trying to contact her to ask how much my appt would be out of pocket and she didn't reach out to me until after my appointment.
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
Still undergoing that process...
Describe Heather Hipp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
We advised us that it would be best to only transfer one at a time. This would benefit from health risks as well as multiples.
What specific things went wrong at Emory University Reproductive Center?
- Failed to convey critical information
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To ensure my safety and the safety of the baby, Dr. Hipp recommended that a single embryo transfer was more adequate due to my health and age...She spent a great deal of time explaining treatment and answering all questions we had...She has been very insightful and forthcoming with her explanations. She listened and understood my concerns and did not make me feel like she was bias toward any particular treatment plan as we are all different.
The clinic [Emory University Reproductive Center] communicates extremely well. We have not had any bad experiences with this clinic thus far. We have not experienced any weaknesses since we have been seen at this clinic. We are still in the beginning stages of our consultation with Dr. Hipp and her team, so we can't comment very accurately on their strengths vs their weaknesses. It has been nothing but strengths up to this point.
How was your experience with Heather Hipp at Emory University Reproductive Center?
I have only seen her for the initial consultation, blood work, and workup for health screening. She has been fantastic in explaining the procedure and initial steps of the overall process and what it will and could entail. She has been very insightful and forthcoming with her explanations. She listened and understood my concerns and did not make me feel like she was bias toward any particular treatment plan as we are all different. We will have our IVF orientation in the next couple of weeks when we are able to schedule the visit.
What's one piece of advice would you give a prospective patient of Heather Hipp at Emory University Reproductive Center?
Be proactive and schedule your visits ahead of time. Her name is spreading quickly through the community and she is booking up new appointments quickly. Write down all or any questions you may have prior to your visit so you do not forget anything.
During treatment, were you treated like a number or a human with Heather Hipp at Emory University Reproductive Center?
She spent a great deal of time explaining treatment and answering all questions we had.
Describe your experience with Emory University Reproductive Center.
The clinic communicates extremely well. We have not had any bad experiences with this clinic thus far. We have not experienced any weaknesses since we have been seen at this clinic. We are still in the beginning stages of our consultation with Dr. Hipp and her team, so we can't comment very accurately on their strengths vs their weaknesses. It has been nothing but strengths up to this point.
Describe the costs associated with your care under Heather Hipp at Emory University Reproductive Center.
During our initial consultation, we were given paperwork with rough numbers and prices for some specific treatments. When we go in for our orientation, we will go over specifics to the treatment plan and talk about exact costs. From what I have read during my research, the cost for treatment at Emory are similar to standard prices across the board.
Describe Heather Hipp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
To ensure my safety and the safety of the baby, Dr. Hipp recommended that a single embryo transfer was more adequate due to my health and age.
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