How was your experience with Heather Hoff at Houston Fertility Institute?
She is a very kind, caring doctor. One of the best I have ever encountered. She is a thoughtful communicator and takes all effort to ensure you understand the plan of care. She is also very thorough with lab work and makes sure to check all necessary labs.
What's one piece of advice would you give a prospective patient of Heather Hoff at Houston Fertility Institute?
Just like with any doctor, come prepared for the appointment. Have all questions ready, because she does cover a lot of information and it is easy to forget the questions you had before the appointment.
During treatment, were you treated like a number or a human with Heather Hoff at Houston Fertility Institute?
She took time to call me after appointments to check in on me and make sure I didn't have any questions.
Describe your experience with the nursing staff.
The nursing staff was average. They are very busy and have a lot of patients to take care of. In the office they are very kind and attentive, but once you leave the office it sometimes is hard to get things taken care of or addressed in a timely manner.
Describe your experience with Houston Fertility Institute.
They are a very large clinic, so it is easy to feel like a number to them. The key is to get in with a doctor that you trust and feel connected to. We did transfer doctors at the beginning of treatment, and felt like our second doctor was a better fit.
Describe the costs associated with your care under Heather Hoff at Houston Fertility Institute.
IVF was ~$13,000 (not including medications) or ~$30,000 for a bundle for 3 cycles and unlimited FET. ~$4,000 for a FET.
What specific things went wrong at Houston Fertility Institute?
- Failed to call with results
- Failed to send your chart to another clinic
- Failed to consider drug intolerance