Strongly recommend: 100%9
100% strongly recommend
1 review
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Yale
Residency
U of Colorado Denver
Fellowship
UCSD

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Heidi Cook-Anderson works at

Reproductive Partners Fertility Center
Strongly recommend: 81%Neutral: 18%Don't recommend: 2%9.3

At 1 office

La Jolla
9850 Genesee Ave
La Jolla, CA 92037
858-552-9177
Explore Clinic
9
10
Age 35 - 37
Treated 2016 - 2018
Success w/ Doc No
6 IUI
2 IVF
Endometriosis
Uterine Fibroids
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
I really like Dr. Cook-Anderson's kind demeanor and straight-shooting. She always tells me like it is and keeps me hopeful when possible, but doesn't say things just because I want to hear them. She is honest and compassionate and conveys a genuine interest and care for my treatment.... After both failed transfers, we talked at our consultation and she went over every single detail to see if there was something different we could do or try.
The clinic staff [Repro Partners Fertility Ctr] at the front desk is really great. For the most part, the same "key" staff has been there since I've been a patient (low turn-over), though a few positions rotate which seems normal. I'm always greeted with a friendly smile and checked-in in a timely manner. Whenever I call, my questions are answered right away or I'm transferred to the right person. They have one person assigned to me for financial consultation, which is nice so I'm not bounced around through multiple people.
How was your experience with Heidi Cook-Anderson at Reproductive Partners Fertility Center?
I really like Dr. Cook-Anderson's kind demeanor and straight-shooting. She always tells me like it is and keeps me hopeful when possible, but doesn't say things just because I want to hear them. She is honest and compassionate and conveys a genuine interest and care for my treatment.
What's one piece of advice would you give a prospective patient of Heidi Cook-Anderson at Reproductive Partners Fertility Center?
Be honest and don't be afraid to keep talking. Dr. Cook-Anderson is soft-spoken and a really good listener. She takes time before she speaks, so each thing she says is meaningful and has purpose and a point.
During treatment, were you treated like a number or a human with Heidi Cook-Anderson at Reproductive Partners Fertility Center?
Each time I see Dr. Cook, she is so kind and calming. After both failed transfers, we talked at our consultation and she went over every single detail to see if there was something different we could do or try. She seems to genuinely care and remembers my history, which helps me feel more human!
Describe the protocols Heidi Cook-Anderson used in your cycles at Reproductive Partners Fertility Center and their degree of success.
Prior to seeing Dr. Cook-Anderson, I had already had six IUIs. For treatment, I had already had two hysteroscopies and several tests (MRI, sonohysterogram, hysterosalpingogram). but had not been diagnosed with anything - simply unexplained infertility. I had an endometrioma which my RE and Dr. Cook-Anderson agree is not causing issue. I also have a large fibroid that is also not of concern. For the first cycle, we did Clomid, Follistim and Menopur for the egg retrieval. I did not have enough mature follicles (5) and none made it to freeze. After this cycle, she increased the stimulation medications and I stimmed for more days than before. We added Omnitrope. This resulted in more follicles (26), but not all were mature and we sent 10 out for testing and 4 embryos made it to freeze. I took one month off prior to the transfer, and did get a positive Beta result, but the second Beta number decreased and it was a failed cycle. Following the transfer, at a consultation Dr. Cook-Anderson went over every piece of my chart history to see if there was something missed. She attempted to treat my endometriosis (small, but not diagnosed as endometriosis officially) and I did a three month course of Lupron and then I took one month off. The next transfer also was unsuccessful (didn't even make it past the Beta test). I'm on my third cycle now, prepping for an egg retrieval in 36 hours. For this course, I've taken increased doses of Follistim (150) Menopur (150) for 9 days, then coasted one day on 50 Follistim and then back up to 75 Follistim and 75 Menopur. Things are looking good for retrieval.
Describe your experience with your nurse at Reproductive Partners Fertility Center. (Assigned nurse: Brook Stavang)
Brooke is so great and I really appreciate her. She's kept me organized and helps me manage all of the information and instructions for each cycle. I never feel like I'm bothering her and she spends as much time as I need until I'm confident with next steps. Whenever I talk with her she is aware of all of my history and it's comforting that she knows everything. I never have to remind her of anything, she always is on top of it.
Describe your experience with Reproductive Partners Fertility Center.
The clinic staff at the front desk is really great. For the most part, the same "key" staff has been there since I've been a patient (low turn-over), though a few positions rotate which seems normal. I'm always greeted with a friendly smile and checked-in in a timely manner. Whenever I call, my questions are answered right away or I'm transferred to the right person. They have one person assigned to me for financial consultation, which is nice so I'm not bounced around through multiple people. They've always been very accommodating with questions and inquiries. Sometimes the waiting room gets busy, but I think that would happen in any office.
Describe the costs associated with your care under Heidi Cook-Anderson at Reproductive Partners Fertility Center.
The first cycle was $15,280 for the egg retrieval. For the second and third cycles, I used the Attain plan and paid $20,800 for two retrievals and up to four transfers. From May 2016 through December 2017 (which includes part of this current cycle I'm on), I paid Reproductive Partners $48,927. In addition to this cost, were medications for three retrievals (approx. $4,00 to 8,000 each) and two transfers (approx. $1,100 each).
Describe Heidi Cook-Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Fertility Center.
I have only transferred one embryo during each of the two procedures and feel, for the most part, okay with the choice given to me. With two failed transfers, I will ask about transferring two this next time around. In previous conversations, Dr. Cook-Anderson has expressed that pregnancies with multiples are considered high-risk, and I trust her opinion.
9
Doctor
Heidi Cook-Anderson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Partners Fertility Center
La Jolla
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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