Rated 9
Strongly recommend: 67%Neutral: 33%9
67% strongly recommend
3 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.3
5.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Icahn - Mount Sinai
Residency
NYU
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Holly Mehr works in 2 offices at

Kindbody - Los Angeles
Rated 9.4
Strongly recommend: 82%Neutral: 18%9.4

Explore Clinic
Century City
10250 Santa Monica Blvd
Los Angeles, CA 90067
Santa Monica
500 Broadway
Santa Monica, CA 90401

3 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
7
NPS
8
Age 29 - 30
1 IUI
PCOS
East Asian
Income $200K - $499K
Consultant
2nd of 2 Docs
12 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
I have a lot of questions and I felt that Dr. Mehr was always willing to answer them in great detail to my comfort level. She was never annoyed with the questions I asked... She's thorough and explains her thought process and is willing to talk to you about the science and medical studies that are relevant. Even though we didn't end up with the result we wanted, I still appreciated having her as our doctor through the process.
[Kindbody Los Angeles] Strengths: - doesn't feel like a clinic, it's more welcoming because it's at the mall (which can also be weird but I choose to see this as a positive) - Everything is online and easily accessible - Nurses are kind - Dr. Mehr was excellent and thorough Weakness: - They often schedule without consulting the patients...the nurses were compassionate and caring.
How was your experience with Holly Mehr at Kindbody - Los Angeles?
Dr. Mehr is pretty blunt. I can see that being off-putting to some people but I personally appreciated it. It made understanding things a lot clearer. She's thorough and explains her thought process and is willing to talk to you about the science and medical studies that are relevant. Even though we didn't end up with the result we wanted, I still appreciated having her as our doctor through the process.
What's one piece of advice would you give a prospective patient of Holly Mehr at Kindbody - Los Angeles?
Write your list of questions in advance and be ready to ask them to Dr. Mehr because I believe she'll be able to answer them.
During treatment, were you treated like a number or a human with Holly Mehr at Kindbody - Los Angeles?
I have a lot of questions and I felt that Dr. Mehr was always willing to answer them in great detail to my comfort level. She was never annoyed with the questions I asked.
Describe the protocols Holly Mehr used in your cycles at Kindbody - Los Angeles and their degree of success.
I had been on Letrozole with another doctor but my progesterone was testing high, so Dr. Mehr suggested I switch to a lower dose of Clomid instead. She was worried about overstimulation. I started on Cycle Day 2 and went back again on Cycle Day 9 to check where I was at. I triggered ovulation that night with the shot and 2 days later went in for my IUI.
Describe your experience with the nursing staff at Kindbody - Los Angeles.
Whenever I was on-site, the nurses were compassionate and caring. I did have 2 points of feedback. - It was around the holidays and we were having trouble scheduling my pregnancy test. Instead of calling me to discuss when the appointment would be moved, they just kept moving the appointment without consulting me. That certainly made me uneasy especially because I also had to make plans and they weren't consulting me for that. - My pregnancy blood test was painful. The nurse kept poking my arm to try to find my vein and I finally had to tell her to stop.
Describe your experience with Kindbody - Los Angeles.
Strengths: - doesn't feel like a clinic, it's more welcoming because it's at the mall (which can also be weird but I choose to see this as a positive) - Everything is online and easily accessible - Nurses are kind - Dr. Mehr was excellent and thorough Weakness: - They often schedule without consulting the patients
Describe the costs associated with your care under Holly Mehr at Kindbody - Los Angeles.
$1700 for IUI
What specific things went wrong at Kindbody - Los Angeles?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Lost results
  • Lost or damaged samples
Describe the specific things that went wrong at Kindbody - Los Angeles.
I guess I have had some weird instances. - There's been a few times where they didn't call in my prescription - There was one instance where they didn't send my labwork order to Quest like we had discussed. - The very first time they lost my blood sample and I had to go back and retest - There was one time that they weren't able to show me my results in the portal.
7
Doctor
Holly Mehr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Kindbody - Los Angeles
Century City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
Age 40 - 41
2 IUI
1 IVF
Donor Sperm
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was with Dr. Mehr for a year while going through the fertility process. She was always very open and thorough in explaining each step of treatment and each medication and how it worked. This gave me a lot of confidence and took a lot of the anxiety out of the process. She was also extremely supportive of my particular circumstance and made me feel really well cared for...I came to her in 2022 as I was approaching 40 to pursue the single mom by choice path. She was extremely supportive of my journey and made me feel comfortable from the outset.
Kindbody's strength is definitely in it's staff. From the doctors all the way down to the medical receptionists, everyone is lovely to interact with. I think the aesthetic of the clinics are also really great - they are very warm and inviting and take away that sterile doctors office vibe which can ease anxiety. I also think the accessibility of the portal is nice - being able to easily send messages and track your journey is very convenient. I think the main weakness at this clinic is overall communication.
How was your experience with Holly Mehr at Kindbody - Los Angeles?
I really loved my time as Dr. Mehr's patient. I came to her in 2022 as I was approaching 40 to pursue the single mom by choice path. She was extremely supportive of my journey and made me feel comfortable from the outset. We were all surprised when my first IUI resulted in a pregnancy and when that pregnancy miscarried she was so kind and stayed and chatted with me for a while after the confirming ultrasound. She is very good about talking through each procedure, expectations and possible results. I always felt well informed throughout each step of my journey. She also spent a good amount of time with me during visits talking about next steps and what to expect. I never felt like our appointments were rushed or like she was too busy to answer questions. She is also great about infusing you with confidence because I would often go to appointments with a lot of built up anxiety and leave feeling so much relief.
What's one piece of advice would you give a prospective patient of Holly Mehr at Kindbody - Los Angeles?
Write out all of your questions and don't feel shy about asking them.
During treatment, were you treated like a number or a human with Holly Mehr at Kindbody - Los Angeles?
I was with Dr. Mehr for a year while going through the fertility process. She was always very open and thorough in explaining each step of treatment and each medication and how it worked. This gave me a lot of confidence and took a lot of the anxiety out of the process. She was also extremely supportive of my particular circumstance and made me feel really well cared for.
Describe the protocols Holly Mehr used in your cycles at Kindbody - Los Angeles and their degree of success.
For my first IUI, after discussing it we went with a natural cycle because I wasn't presenting with infertility. This IUI produced a pregnancy that ended in miscarriage. My second IUI we did a course of Clomid to up the chances of multiple eggs and increase the chance of a successful pregnancy. While I did release 2 eggs during this cycle this IUI resulted in a negative pregnancy test. My final attempt was a round of IVF. I made the decision to move to IVF after consulting with Dr. Mehr because it was covered under my insurance. I believe we followed a standard IVF protocol, which resulted in 11 retrieved eggs, 5 embryos and 1 genetically healthy embryo (which I understood to be average for my age range).
Describe your experience with the nursing staff at Kindbody - Los Angeles.
The nursing staff (and ultrasound techs) are all really lovely. Anytime I interacted with anyone in person at the clinic they were wonderful. The way that Kindbody works is you get a dedicated nurse coordinator that helps you at the front end of any procedures (this includes medication ordering, coordinating signatures on documents and initial care visits). Then once you are going to the clinic for appointments the in-house nurses take over care including communication, appointment management and medication dosing). Kindbody mostly communicates via email through their portal. Sometimes that can be frustrating because you aren't always talking to the same person and it can create confusion and delays in response so you have to practice patience in that respect.
Describe your experience with Kindbody - Los Angeles.
Kindbody's strength is definitely in it's staff. From the doctors all the way down to the medical receptionists, everyone is lovely to interact with. I think the aesthetic of the clinics are also really great - they are very warm and inviting and take away that sterile doctors office vibe which can ease anxiety. I also think the accessibility of the portal is nice - being able to easily send messages and track your journey is very convenient. I think the main weakness at this clinic is overall communication. Because you cannot call the clinics directly, when you need to talk someone you are put into a phone bank where at least 50% of the time you cannot get a human to answer. You are forced leave a message and in my experience you do not always get a callback. I also had some struggles in reaching the billing department over my time there and getting answers from the benefits team is an extremely long process.
Describe the costs associated with your care under Holly Mehr at Kindbody - Los Angeles.
I was very fortunate that my procedures were all covered under my insurance. As a result, I paid only co-pays for all of my visits for IUIs and for my IVF treatment I paid a total of around $2000 (including medication costs) for the entire process, not including PGT testing which cost around $4000.
What specific things went wrong at Kindbody - Los Angeles?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kindbody - Los Angeles.
During my IUI in November 2022 my normal nurse coordinator was out of office and the substitute forgot to order the trigger shot from my pharmacy. As a result I had to get a trigger shot from the clinic because there wasn't enough time for the prior authorization to be done and the medication to be shipped before I was ready to trigger.
10
Doctor
Holly Mehr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Kindbody - Los Angeles
Century City
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 39
Recurrent Pregnancy Loss
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mehr is an outstanding provider with excellent bedside manner. When you are in the room with her, you are her sole focus...Simply put, she is a breath of fresh air in the medical field...Her patience, empathy, undivided attention and willingness to sit and answer EVERY question we had helped us keep calm during the storm. It was the first time I walked away from a loss with clarity and a full understanding of what might be happening. She takes her time, answers your questions, gives you her absolute undivided attention and is great at her job. She's a blessing!
Very clean, modern clinic [Kindbody-Los Angeles]. I believe one of their strengths is the ability to fit you in at other locations if needed. Quick turn around time on messages/call backs. As a new patient I will advise to be open to travel to other locations which can allow you to be seen sooner...Dr. Mehr is an outstanding provider with excellent bedside manner. When you are in the room with her, you are her sole focus.
How was your experience with Holly Mehr at Kindbody - Los Angeles?
My husband and I went to Dr. Mehr for our workup after experiencing recurrent pregnancy losses. Simply put, she is a breath of fresh air in the medical field. While under her care, we unfortunately experienced another loss. I can vividly recall that day in her office. Her patience, empathy, undivided attention and willingness to sit and answer EVERY question we had helped us keep calm during the storm. It was the first time I walked away from a loss with clarity and a full understanding of what might be happening. She takes her time, answers your questions, gives you her absolute undivided attention and is great at her job. She's a blessing!
What's one piece of advice would you give a prospective patient of Holly Mehr at Kindbody - Los Angeles?
If you have questions, don't be afraid to ask them.
During treatment, were you treated like a number or a human with Holly Mehr at Kindbody - Los Angeles?
Dr. Mehr is an outstanding provider with excellent bedside manner. When you are in the room with her, you are her sole focus.
Describe your experience with the nursing staff at Kindbody - Los Angeles.
Friendly, on time, quick on returning calls/messages.
Describe your experience with Kindbody - Los Angeles.
Very clean, modern clinic. I believe one of their strengths is the ability to fit you in at other locations if needed. Quick turn around time on messages/call backs. As a new patient I will advise to be open to travel to other locations which can allow you to be seen sooner.
Describe the costs associated with your care under Holly Mehr at Kindbody - Los Angeles.
Fortunately our care was covered by my husband's health insurance. We paid our copays etc.
10
Doctor
Holly Mehr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Los Angeles
Century City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5