Hyacinth Nicole Browne

Dr. Brown remembers my name, where I grew up and what my goals are. It seems simple but she treats me like a person and listens to me at every stage. She walks me through each step with as much detail as I ask and pauses when I need a break... She has been my partner in my journey before I had one and I now our coach as we navigate our fertility journey together...Her number one goal for me is what I have stated my number one goal is and she has provided all the options to make it a reality without pressure to do the "right thing".

The clinic is still finding its way. There is greater transparency than I have had with other clinics but less experience...Kindbody is really good at the easy stuff and, in my honest opinion, they have had a harder time with less straight forward cases...after months of fertility treatment you get to know your body and which arm or vein might be better, one nurse never listened and it was always painful, physically and emotionally, to work with her.

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Brown is honest, at times it can be a lot of information to receive. Dr. Brown will take my lead, am I in a position today, emotionally, to dig into all the possibilities or do I need her to focus on the one path we are on right now? Once I learned to set my boundaries and advocate for what type of care I wanted, Dr. Brown has been amazing. First I had to get past the fear and anxiety of every conversation, but that was more with me that Dr. Brown. She has never been cold. She is warm and empathetic and might want me to have a baby even more that I do! She has been my partner in my journey before I had one and I now our coach as we navigate our fertility journey together.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

Be clear is what you want and ask every question you have.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Brown remembers my name, where I grew up and what my goals are. It seems simple but she treats me like a person and listens to me at every stage. She walks me through each step with as much detail as I ask and pauses when I need a break. Her number one goal for me is what I have stated my number one goal is and she has provided all the options to make it a reality without pressure to do the "right thing".

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

I have DOR, so we did multiple rounds of egg retrievals in an attempt to preserve my fertility. We did high dose cycles to try to stimulate multiple follicle growth but my body was not receptive and the high dose vs low dose protocol did not change the outcomes.

Describe your experience with the nursing staff at Kindbody - New York.

Some are amazing and others are not. Some were compassionate and kind while others ignored me. After months of fertility treatment you get to know your body and which arm or vein might be better, one nurse never listened and it was always painful, physically and emotionally, to work with her.

Describe your experience with Kindbody - New York.

The clinic is still finding its way. There is greater transparency than I have had with other clinics but less experience. The doctors have years are experience behind them but not at Kindbody. Kindbody is really good at the easy stuff and, in my honest opinion, they have had a harder time with less straight forward cases. The communication with Kindman who my partner had to work with to determine any fertility concerns on their end, has been really disappointing. If I hadn't worked with Kindbody prior and new about my partners male fertility issues, I would have sought a clinic with more experience with male fertility support. Right now we are working with Kindbody for me, Kindman for my partner, and the issue he needs resolved is being out sourced to another doctor because Kindman isn't able to provide that service.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

Cost isn't always clear and everything seems to be unsure if there is coverage. There are no clear answers and so much of that research has been on me as the patient to call my insurance company with the codes to determine cost and coverage.

What specific things went wrong at Kindbody - New York?

Lost paperwork
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Kindbody - New York.

Kindbody has improved their communication via their website since I started working with them in 2019. Now they are more responsive but in the past I would have to reach out to get information that I was told would be sent to me. This included time sensitive protocol changes. My partner and I are seeing different doctors at the clinic and the communication between our doctors and back to us had been less than ideal. We have to chase them for updates or tell one doctor what the other one has been doing, I had assumed they would be communicating with each other more closely.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

NYC Flatiron

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2020 - 2023, Successful

Age 36 - 39

2 IVF

1 Egg Freezing

4 Embryo Freezing

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $100K - $199K

Architect

1st of 2 Docs

2 IVF With Other Docs

Strongly Recommends

Neutral

Successful

Review of

Hyacinth Nicole Browne Kindbody - New York

Doctor Browne was my companion throughout 3 long years trying to conceive via IVF. She was straight forward during my assessment and very warm and caring throughout the treatments...our last transfer of an inconclusive day 5 embryo resulted in a healthy pregnancy and I am currently 16 weeks pregnant. The doctor made a change in my last transfer that I believe was fundamental to get the positive outcome. When she called me to communicate I was pregnant, she was almost happier than me! She is a lovely person to deal with during the rough times of IVF treatments, her empathy and care are remarkable. Thank you Dr!

The [Kindbody - New York] clinic is beautiful, the portal is easy to use, the customer service is excellent, the nursing team is really good as well as all the doctors I’ve met. The only department that messed up multiple times was the billing dept. They billed the wrong insurance, they sent me wrong invoices to pay with huge numbers. Luckily all the issues with the billing dept were solved, but it was unpleasant.

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

Doctor Browne was my companion throughout 3 long years trying to conceive via IVF. She was straight forward during my assessment and very warm and caring throughout the treatments. We did 4 IVF cycles together and only one blastocyst resulted out of each cycle because of my diminished ovarian reserve. We transferred 2 genetically normal embryos, one low quality day 3 embryo - one at the time - and none worked. Then our last transfer of an inconclusive day 5 embryo resulted in a healthy pregnancy and I am currently 16 weeks pregnant. The doctor made a change in my last transfer that I believe was fundamental to get the positive outcome. When she called me to communicate I was pregnant, she was almost happier than me! She is a lovely person to deal with during the rough times of IVF treatments, her empathy and care are remarkable. Thank you Dr!

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

Just make sure you get all the info straight, sometimes you could get confused but keep asking till everything is clear. She won’t be bothered by it!

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

It was a pleasure to be Dr. Browne patient since day one. She is clear, compassionate, kind and warm.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

We used follistim, menopur, garinilex, pregngyl

Describe your experience with the nursing staff at Kindbody - New York.

The nurses were always kind an responsive. A few times I had to order medicines last minute and that was one of the aspects I didn’t enjoy. They were compassionate and pretty organized.

Describe your experience with Kindbody - New York.

The clinic is beautiful, the portal is easy to use, the customer service is excellent, the nursing team is really good as well as all the doctors I’ve met. The only department that messed up multiple times was the billing dept. They billed the wrong insurance, they sent me wrong invoices to pay with huge numbers. Luckily all the issues with the billing dept were solved, but it was unpleasant.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

I had 4 cycles covered by my insurance

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - New York.

One embryo per transfer

What specific things went wrong at Kindbody - New York?

Provided conflicting information

Describe the specific things that went wrong at Kindbody - New York.

I already said it all

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

Bryant Park

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2022, Consult

Age 36

Income $100K - $199K

1st of 2 Docs

Surrogacy With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Hyacinth Nicole Browne Kindbody - New York

Once I started treatment, I never spoke to her [Dr. Browne] again. I later found out that while she was my doctor on record, she provided zero input as to my medication or treatment plan. She did not do the retrieval. She did not check in. NOTHING...Dr. Browne saw me only at the initial consultation which was actually months prior to when I started the treatment plan...there was very little strategy to my cycle and I was treated like a number, given the same treatment, medical dosing, and timing as they would give someone 10 years younger. It is clear that my treatment plan was not individualized at all....

There were a number of missteps from the nursing team [at Kindbody]. The portal where they provided my medication instructions each day was unclear and there were mixed messages as to what medications I should take...Completely unorganized, horrible service, staff doesn't return messages or calls...If you leave them messages on the portal, no one responds for days or even weeks...

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Browne saw me only at the initial consultation which was actually months prior to when I started the treatment plan. She gave me a very practiced "spiel" which she clearly gives everyone and it was not at all a two-way conversation. Once I started treatment, I never spoke to her again. I later found out that while she was my doctor on record, she provided zero input as to my medication or treatment plan. She did not do the retrieval. She did not check in. NOTHING.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

Just don't do it. I was completely mistreated under the care of Dr .Browne. This clinic may offer you good pricing, but you will pay for it when you have to re-do the treatment somewhere else...and that's assuming nothing bad happens to you due to oversight given the lack of attention.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

I was given a very generic treatment plan. I spoke to the doctor only at the consultation point and never once saw or spoke to another doctor until the retrieval. During every routine ultrasound, the nurses in the office barely even spoke to me and chatted about to themselves without acknowledging or giving me insight as to my progress.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

I reviewed my treatment history with multiple other doctors, one of which is a colleague of hers. It is apparent that there was very little strategy to my cycle and I was treated like a number, given the same treatment, medical dosing, and timing as they would give someone 10 years younger. It is clear that my treatment plan was not individualized at all. They did not consider my age and Kind Body actually admitted that they could have done a number of different things differently to achieve good results, such as starting me on a pill or patch prior to the cycle, increasing my dosage, and delaying the retrieval by a few days.

Describe your experience with the nursing staff at Kindbody - New York.

There were a number of missteps from the nursing team . The portal where they provided my medication instructions each day was unclear and there were mixed messages as to what medications I should take. At the final hour while I was supposed to be doing my trigger shot, they also told me to continue taking menopur and ganerelix...which was a mistake. I luckily caught it, however, had a really difficult time getting in tough with the nursing team to confirm it. If you leave them messages on the portal, no one responds for days or even weeks. It's a disaster.

Describe your experience with Kindbody - New York.

Completely unorganized, horrible service, staff doesn't return messages or calls, and this place is very clearly just a money making scheme. They do not care at all about your wellness, and it is very apparent that they do not care about your success.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

$6950, not including medication

What specific things went wrong at Kindbody - New York?

Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Kindbody - New York.

There was a miscommunication on the portal where they give your medication instructions each day. Instructed me to take additional drugs than needed which could have harmed my outcome. They also failed to answer messages and phone calls in a timely matter.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

Bryant Park

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2020, Unsuccessful

Age 34

1 IUI

Anovulation

PCOS

Unexplained

Black or African-American

Income $200K - $499K

Marketer or PR

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Hyacinth Nicole Browne Kindbody - New York

Dr Browne does not give you any information unless you specifically ask for it...did not feel like she was actively engaged in my specific case. She often called me and asked ME what medications she had prescribed me. She missed multiple phone call appts as well without acknowledging until I reached out...PCOS has several recommended lifestyle changes and vitamins, but she never raised them til AFTER my IUI cycle when I pressed again on what else should be done to better my chances in subsequent cycles...

If Kindbody weren’t branded as a place to make everything easier, simple and transparent, maybe I would have less disdain. It’s worse or at best like a standard doctor’s office...had to stalk finance for billing - had to follow up with nurses on prescriptions being called in after they sent me messages saying it had been done - no one asked me about my medications I took until I brought up contradictions - conflicting exercise information - told me to stop taking prenatal vitamins after 1st positive pregnancy test...

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

She is a fast talker (I’m a fast talker, but wow) who speaks as if you are also a doctor and / or gone through this experience multiple times. She frequently stated contradictory things on callas and then messages. She did not feel like she was actively engaged in my specific case. She often called me and asked ME what medications she had prescribed me. She missed multiple phone call appts as well without acknowledging until I reached out.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

Ask everything on the phone and follow up with a message to ensure she isn’t changing her mind. Take it upon yourself to check with the nursing staff on things as she often does not relay.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

Dr Browne does not give you any information unless you specifically ask for it. As this is not an intuitive process, that can be quite stressful. PCOS has several recommended lifestyle changes and vitamins, but she never raised them til AFTER my IUI cycle when I pressed again on what else should be done to better my chances in subsequent cycles. Often when I did ask questions, she would reply answering only part of it, resulting in more messages and delays. She would tell me she would communicate xyz to the team to reach out to me on next steps and several days would pass, I would reach out to said team and they said they hadn’t heard anything.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

Clomid + injectable IUI due to PCOS

Describe your experience with your nurse at Kindbody - New York. (Assigned nurse: Anna)

Anna was nice, but cold at the same time. I preferred interacting with the assistants like Amanda who felt like actual humans and treated me as such. I felt rushed by Anna in appts unless she was accompanied by a trainee, which seemed to put her in a different disposition.

Describe your experience with Kindbody - New York.

If Kindbody weren’t branded as a place to make everything easier, simple and transparent, maybe I would have less disdain. It’s worse or at best like a standard doctor’s office. Finance has no idea what is happening with your case and takes EXTREMELY long to process even if you are meant to be starting a cycle. Finance also charged me without any receipt or notice and when I reached out for clarity, they had no idea why it happened and just refunded me.... not the best vote of confidence. Nurses told me things contradictory to what Dr Browne said (eg Dr said I could not workout because I was at risk for ovarian hypertension, but 2 nurses told me I could workout. I had to ask a 3rd nurse to speak to Dr and make a final answer).

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

Roughly $4,000

What specific things went wrong at Kindbody - New York?

Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to call with results
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Failed to consider drug intolerance
Scheduled the wrong procedure

Describe the specific things that went wrong at Kindbody - New York.

- had to stalk finance for billing - had to follow up with nurses on prescriptions being called in after they sent me messages saying it had been done - no one asked me about my medications I took until I brought up contradictions - conflicting exercise information - told me to stop taking prenatal vitamins after 1st positive pregnancy test (so confused...)

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

NYC Flatiron

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2020, 10 Eggs Frozen

Age 35

1 Egg Freezing

PCOS

Uterine Fibroids

Black or African-American

Income $200K - $499K

Lawyer

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Hyacinth Nicole Browne Kindbody - New York

Dr. Browne was extremely kind with great bedside manner. She contacted me the evening following my treatment to give me the results on number of eggs obtained, and the morning following to identify how many were frozen...She explained how the retrieval went shortly after I woke up. I felt like I was receiving personalized treatment although I’m sure they see a lot of patients...

The tech platform Kindbody uses is super user friendly. They upload your medications and videos of how to use each one there. And show you how many follicles were seen on the ultrasound scan...The entire nursing and other staff were great, prompt and the technology system works excellent...Very affordable compared to other clinics...There’s a WhatsApp group you can contact if have questions taking the trigger shot.

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

I expected to retrieve more eggs since I had PCOS and 50-60 follicles. But probably better they took the more conservative approach to my treatment to avoid potential symptoms of OHSS and I literally felt my stomach was going to burst from being distended due to the stimulation (ha). She explained a minor complication when going in and why the retrieval took slightly longer than expected. Overall great and patient doctor. I would use them again if needed.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

She is highly responsive. Contact her and message her through the portal anytime.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Browne was extremely kind with great bedside manner. She contacted me the evening following my treatment to give me the results on number of eggs obtained, and the morning following to identify how many were frozen (although I believe it was her day off on a Sunday). She explained how the retrieval went shortly after I woke up. I felt like I was receiving personalized treatment although I’m sure they see a lot of patients. Dr. Aimee was on call during my treatments to answer any questions I had about the medication. The entire nursing and other staff were great, prompt and the technology system works excellent.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

Due to my PCOS, conservative dosages Follistim (75 then 50 iud), Menopur (one vial), Ganirelix the week toward the end , both a Lupron and Pregnyl trigger shot (I messed up the dosage of my Pregnyl and called the clinic who saw me for a last minute appointment - all worked out in the end )

Describe your experience with your nurse at Kindbody - New York.

They were open to answering questions when I went in for monitoring. They also responded quickly to messages sent through their technologically friendly and easy to use portal. Nurses and ultrasound tech were extremely personable and got to know each patients names especially by the end of the treatment cycle. There’s a WhatsApp group you can contact if have questions taking the trigger shot.

Describe your experience with Kindbody - New York.

Describe your experience with your monitoring appointments at Kindbody - New York.

Generally runs on time. They have early morning appointments which you can also schedule online.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

There was a discount code at the time I enrolled. Very affordable compared to other clinics. Believe $5500 for treatment $2500 for meds

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

NYC Flatiron

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2019, 23 Eggs Frozen

Age 30

1 Egg Freezing

Income $200K - $499K

Engineer

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Hyacinth Nicole Browne Kindbody - New York

Dr. Browne explained how my treatment would be tailored so that I would be at a minimal risk of OHSS while still getting many high quality eggs. She was extremely kind and patient during our visits, answering all of my questions and making sure I understood what the next steps were. I was able to text Dr. Browne one evening late on Friday night when I had an injection issue, which I felt like was above and beyond. I was super happy with my results and would totally recommend Dr. Browne to my friends and family!!

Kindbody was great at communicating to me all the steps for my cycle, and making sure I felt supported. Their prices were significantly cheaper than other places in NYC, but the quality of the care was amazing. They have a patient portal to review results and receiving additional instructions / documents from doctors, which made coordinating with the clinical team very easy...Hina and Anna [nurses] were so nice! I was able to text them questions at all hours, and make sure I was doing my injections properly.

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Browne performed my first round of egg freezing when I was 29. My AMH was quite high, around 9, which put me at risk for OHSS. Dr. Browne explained how my treatment would be tailored so that I would be at a minimal risk of OHSS while still getting many high quality eggs. She was extremely kind and patient during our visits, answering all of my questions and making sure I understood what the next steps were. I was able to text Dr. Browne one evening late on Friday night when I had an injection issue, which I felt like was above and beyond. I was super happy with my results and would totally recommend Dr. Browne to my friends and family!!

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

Take advantage of Dr. Browne's experience and ask her a million questions. She is super patient!

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Browne gave me very personalized information. She always explained why she was increasing, adding, decreases doses depending on my bloodwork and ultrasounds during my egg freezing cycle. She was very kind in answering all of my questions, too!

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

I started on 150 IU of Menopur, which was increased to 225 IU of Menopur on day 5 of stimulation since my estrogen was not rising as quickly as expected. I then started 250 IU of Ganirelix on day 9 of stimulation. I did my trigger shot on day 15.

Describe your experience with your nurse at Kindbody - New York. (Assigned nurse: Hina Ahmed)

Hina and Anna were so nice! I was able to text them questions at all hours, and make sure I was doing my injections properly.

Describe your experience with Kindbody - New York.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

One egg freezing cycle was $5000. This did not include medications or anesthesia.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

NYC Flatiron

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2016 - 2017, Successful

N/A

Age 33 - 34

10 IUI

1 IVF

Diminished Ovarian Reserve

Unexplained

South Asian

Income $100K - $199K

2nd of 2 Docs

4 IUI With Other Docs

Strongly Recommends

Successful

Review of

Hyacinth Nicole Browne Hudson Valley Fertility

Scheduling [at Hudson Valley Fertility] was a problem. But staff is very helpful. The clinic is well staffed, equipped and greatly maintained and in centrd location. Getting appointments was also easy. The facility has everything for IVF procedures. Staff were friendly and accessible.... She [Dr. Hyacinth Browne] is an expert in her field & treated me with minimal stimulation using medications as less as possible respecting my desire to use least medication with maximum results.

How was your experience with Hyacinth Nicole Browne at Hudson Valley Fertility?

Dr. Browne is an exceptional human being and amazing experienced doctor. She is super understanding and caring doctor. She would treat every patient with so much care and personal attention. She would directly text me and call me with all results and plan of action. She was available 24/7 even on weekends to answer any question through text and even on the phone. I have not seen or heard a doctor who would be so accessible to her patients in this manner. There was always direct communication with her during my clinic visits and through texts and phone calls. She always made sure I am well informed about what we plan to do. Her bedside manners are impressive and she cared and respected my feelings. She is an expert in her field & treated me with minimal stimulation using medications as less as possible respecting my desire to use least medication with maximum results. she made our dream come true to have baby. We are so blessed to have found her and without Dr. Browne expertise and medical care we would have not been able to hold our baby today.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Hudson Valley Fertility?

She is amazing doctor. She is the BEST in the whole northeast. Please see her and your dreams will come true of having a baby with her exceptional patient care and expertise in the field of fertility medicine.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Hudson Valley Fertility?

Dr. Browne is an amazing human being and a doctor. She is very caring, loving and understanding. She would explain every detail to us with patience and would treat me more than a patient. She wanted best things to happen for us interns medical care and results.

Describe your experience with the nursing staff at Hudson Valley Fertility.

Excellent

Describe your experience with Hudson Valley Fertility.

Scheduling was a problem. But staff is very helpful. The clinic is well staffed, equipped and greatly maintained and in centrd location. Getting appointments was also easy. The facility has everything for IVF procedures. Staff were friendly and accessible.

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hudson Valley Fertility.

Yes I had very strong preference of single embryo transfer.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Operations

Scheduling

Nursing Staff

Educational Resources

Review of

Hyacinth Nicole Browne Hudson Valley Fertility

2022, Unknown Success

Age 42

European

Income $50K - $99K

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Hyacinth Nicole Browne Kindbody - New York

[Dr. Hyacinth Nicole Browne] is concise, gentle and compassionate. She takes time to listen to and answer all questions. In three separate visits I was guided through the processes I will face and was given information about all of my options for planning a family at this current stage of my life...My test results indicated that it is likely to expect 3-5 eggs can be retrieved and Dr. Browne explained that best chances for a pregnancy could be expected by choosing to fertilize with donor sperm at or just after the time of retrieval rather than to just freeze the eggs for fertilization at a later time.

[Kindbody] Strengths: Organized, Welcoming, Comfortable warm space. Receptionist was kind and accomodating. Very clean. Weaknesses: They don't offer evening appointments or appointments outside normal business hours...They [nurses at Kindbody] were delightful, answered all my questions, seemed happy to be there and proud to be part of the company. Made me feel confident that I would be well taken care of.

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Browne is concise, gentle and compassionate. She takes time to listen to and answer all questions. In three separate visits I was guided through the processes I will face and was given information about all of my options for planning a family at this current stage of my life.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

Don't hesitate to ask all questions and be sure to communicate all of your concerns because she is extremely knowledgeable.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

Dr. Browne spoke to me like someone who was concerned that I was unsure what I was facing.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

I have not yet gone beyond the consultation and testing phase of the treatment process. Dr. Browne has suggested a course of treatment that includes taking estrogen at first and then following that with a full course of IVF hormones. My test results indicated that it is likely to expect 3-5 eggs can be retrieved and Dr. Browne explained that best chances for a pregnancy could be expected by choosing to fertilize with donor sperm at or just after the time of retrieval rather than to just freeze the eggs for fertilization at a later time.

Describe your experience with your nurse at Kindbody - New York. (Assigned nurse: Amanda)

They were delightful, answered all my questions, seemed happy to be there and proud to be part of the company. Made me feel confident that I would be well taken care of.

Describe your experience with Kindbody - New York.

Strengths: Organized, Welcoming, Comfortable warm space. Receptionist was kind and accomodating. Very clean. Weaknesses: They don't offer evening appointments or appointments outside normal business hours.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

Projected costs: $21,000-$25,000

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - New York.

No Comment

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

NYC Flatiron

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2020, Unsuccessful

Age 42

1 IVF

Diminished Ovarian Reserve

Uterine Fibroids

East Asian

Income $50K - $99K

Writer

2nd of 2 Docs

1 IVF With Other Docs

Donor Sperm

Strongly Recommends

Unsuccessful

Review of

Hyacinth Nicole Browne Kindbody - New York

Dr. Browne is smart. I mean that in the most sincere way. She doesn't sugar coat things, however, she was optimistic and was thorough in testing for any obstacles (my previous RE neglected to do a saline sonogram which she did and found polyps) to maximize chances of success. ... I'm over 40, with diminished ovarian reserve. My previous cycle (day 3 fresh transfer with high doses of Menopur and Follistim) failed. Rather than upping the dose of injections, she went the opposite direction and did mini-IVF with only Follistim and Letrozole. I wasn't going to make a lot of eggs so she believed overstimming would fry the eggs.

The clinic [Kindbody] is women-led, women-run and centrally located in the Flatiron. The staff members are competent and caring. The IVF instructions and appointments are all accessible via a patient portal. Honestly, I can't think of a weakness at this point. ... I was in contact with Anna the most during my cycle. She coordinated my daily injections and scheduled all of my monitoring visits

How was your experience with Hyacinth Nicole Browne at Kindbody - New York?

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Kindbody - New York?

She talks a little fast, so pay attention. You can almost see her thinking, analyzing.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Kindbody - New York?

She was kind, patient, and answered all of my questions thoroughly without judgment.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Kindbody - New York and their degree of success.

I'm over 40, with diminished ovarian reserve. My previous cycle (day 3 fresh transfer with high doses of Menopur and Follistim) failed. Rather than upping the dose of injections, she went the opposite direction and did mini-IVF with only Follistim and Letrozole. I wasn't going to make a lot of eggs so she believed overstimming would fry the eggs. Results were the same as the first cycle with a different RE. 4 eggs retrieved, 3 fertilized, two made it to day 3, however, they both arrested before day 5.

Describe your experience with your nurse at Kindbody - New York. (Assigned nurse: Anna)

I was in contact with Anna the most during my cycle. She coordinated my daily injections and scheduled all of my monitoring visits.

Describe your experience with Kindbody - New York.

The clinic is women-led, women-run and centrally located in the Flatiron. The staff members are competent and caring. The IVF instructions and appointments are all accessible via a patient portal. Honestly, I can't think of a weakness at this point.

Describe the costs associated with your care under Hyacinth Nicole Browne at Kindbody - New York.

prices are transparent on their website, but my cycle was covered by insurance.

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - New York.

She only does single embryo transfers.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Kindbody - New York

NYC Flatiron

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Kindbody - New York

2016 - 2018, Unknown Success

Age 40 - 42

6 IVF

Diminished Ovarian Reserve

PCOS

Uterine Fibroids

Black or African-American

Income $100K - $199K

Sales Representative

2nd of 2 Docs

1 IUI With Other Docs

Neutral

Doesn't Recommend

Success w/ Doc Too early to know

Review of

Hyacinth Nicole Browne New England Fertility Institute

She [Dr. Browne] is willing to do untested multiple embryo transfer as well as up to two tested embryos...Her bedside manner is so compassionate. She takes to time to throughly explain things. She also is helpful in providing great articles to read. She has been my biggest cheerleader while setting realistic expectations...She is clear and focused. She always seems as committed as the first time I met her to help me have a child. It seems as though it is truly her life’s work. She explains all the risks. And is willing to shift when new information arises in my treatment.

They [staff at New England Fertility Center] don’t communicate well with one another. And the finance department is a bit chilly in their responses. But they are tech savvy and their portal works well. Some of the nurses are very very compassionate. When things are trying they are encouraging. Their billing is wacky and it seems as though they don’t always keep track of when and what they are charging.

How was your experience with Hyacinth Nicole Browne at New England Fertility Institute?

She is clear and focused. She always seems as committed as the first time I met her to help me have a child. It seems as though it is truly her life’s work. She explains all the risks. And is willing to shift when new information arises in my treatment.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at New England Fertility Institute?

Always speak directly to her.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at New England Fertility Institute?

Her bedside manner is so compassionate. She takes to time to throughly explain things. She also is helpful in providing great articles to read. She has been my biggest cheerleader while setting realistic expectations.

Describe the protocols Hyacinth Nicole Browne used in your cycles at New England Fertility Institute and their degree of success.

I don’t remember them all..

Describe your experience with the nursing staff at New England Fertility Institute.

They are okay, but not as good as good as Dr. Browne.

Describe your experience with New England Fertility Institute.

They don’t communicate well with one another. And the finance department is a bit chilly in their responses. But they are tech savvy and their portal works well. Some of the nurses are very very compassionate. When things are trying they are encouraging. Their billing is wacky and it seems as though they don’t always keep track of when and what they are charging.

Describe your experience with your monitoring appointments at New England Fertility Institute.

It was VIP treatment. No wait.

Describe the costs associated with your care under Hyacinth Nicole Browne at New England Fertility Institute.

$25,000 for a whole Cycle. $895 for a visit with blood and ultrasound.

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New England Fertility Institute.

She is willing to do untested multiple embryo transfer as well as up to two tested embryos

What specific things went wrong at New England Fertility Institute?

Lost appointments
Failed to call with results
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at New England Fertility Institute.

On one of my protocols they gave me conflicting information as to the timing of my trigger shot. My doctor said one thing. But the nurse told me something else which caused me to ovulate early and my cycle was not successful. Also they couldn’t remember if they billed me for certain procedures..

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New England Fertility Institute

Stamford

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne New England Fertility Institute

2015, Unsuccessful

Age 41

3 IVF

Diminished Ovarian Reserve

Male Factor

Poor Egg Quality

European

Income $200K - $499K

Engineer

2nd of 2 Docs

3 IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Hyacinth Nicole Browne Sher Fertility Solutions New York

At the beginning, I thought she [Dr. Browne] was great but as things progressed she didn't seem sound on her own opinion and would change it, eg. when to trigger me etc. she often changed her mind at the last min (eg, 3 day transfer v 5 day). On the last attempt she did not clearly explain why the volume of eggs was so low.

The office staff [at Sher Fertility] in Westchester are lovely. I had Dr. Browne's mobile number and was able to call her. She responded to all my emails... The staff in the city office are rushed.

How was your experience with Hyacinth Nicole Browne at Sher Fertility Solutions New York?

At the beginning, i thought she was great but as things progressed she didnt seem sound on her own opinon and would change it, eg. when to trigger me etc. she often changed her mind at the last min (eg, 3 day transfer v 5 day). On the last attempt she did not clearly explain why the volume of eggs was so low.

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Sher Fertility Solutions New York?

REally question her decisions, ask her why she keeps changing her mind. It felt like she was in a rush sometimes.

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Sher Fertility Solutions New York?

The office staff in Westchester are lovely. I had Dr. Browne's mobile number and was able to call her. She responded to all my emails.

Describe the protocols Hyacinth Nicole Browne used in your cycles at Sher Fertility Solutions New York and their degree of success.

1st attempt - Follistim (600) , menapur and generelix and HCG trigger - 6 eggs, 5 fertilized, 5 made it to Day 3. Transferred 3 at Day 3 other 2 did not make it to Day5. negative pregnancy test 2nd attempt - Natural IVF attemp with lower meds, Follistim (350), menapur and ganerelix - 2 eggs retrieved, both fertilized. Did not make it past day 4. - no transfer 3rd attempt - Lupron used this time. for 7 days. Follistim (600), menapur and ganerelix - 5 eggs, only 1 fertilized. - Scans showed 9 follicles measuring between 18 -20 but only 5 mature, only 1 fertilized. - transferred the 1 embryo on Day 3 - awaiting results.

Describe your experience with the nursing staff at Sher Fertility Solutions New York.

The staff in the Westchester office are great and caring. The staff in the city office are rushed.

What specific things went wrong at Sher Fertility Solutions New York?

Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Sher Fertility Solutions New York.

on my 1st attempt the nurse at Westchester forgot to schedule my intralipid infusion.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Sher Fertility Solutions New York

Purchase (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Sher Fertility Solutions New York

2018, Unsuccessful

Age 31

2 IVF

Diminished Ovarian Reserve

Income $50K - $99K

3rd of 3 Docs

Neutral

Doesn't Recommend

Unsuccessful

Review of

Hyacinth Nicole Browne New England Fertility Institute

She [Dr. Browne] offered me her personal cell phone and would text me with results.she was also very caring.... She is a wonderful doctor with great bedside manner. She is great with women with diminished ovarian reserve and truly did what other doctors couldn’t do. I haven’t had success yet, but she did get me to respond to medications, which was much more than others could!... I did not benefit from the high dose protocols ( menopur, ganirelix) but did for low dose!

New England Fertility is very expensive for the out-of-pocket patient. The office is beautiful and clean/ the lady who takes blood is very nice and personable. The procedures are very organized! I highly recommend Dr. Browne for individualized attention.... I preferred to work with my doctor as much as possible, as the nurses weren’t very warm.... I believe one cycle without medications is around $17,000

How was your experience with Hyacinth Nicole Browne at New England Fertility Institute?

She is a wonderful doctor with great bedside manner. She is great with women with diminished ovarian reserve and truly did what other doctors couldn’t do. I haven’t had success yet, but she did get me to respond to medications, which was much more than others could!

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at New England Fertility Institute?

Trust her!

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at New England Fertility Institute?

She offered me her personal cell phone and would text me with results.she was also very caring.

Describe the protocols Hyacinth Nicole Browne used in your cycles at New England Fertility Institute and their degree of success.

I did not benefit from the high dose protocols ( menopur, ganirelix) but did for low dose!

Describe your experience with your nurse at New England Fertility Institute. (Assigned nurse: Helen )

I preferred to work with my doctor as much as possible, as the nurses weren’t very warm.

Describe your experience with New England Fertility Institute.

Describe your experience with your monitoring appointments at New England Fertility Institute.

Monitoring was super convenient and fast!

Describe the costs associated with your care under Hyacinth Nicole Browne at New England Fertility Institute.

Very expensive if not covered under insurance! I believe one cycle without medications is around $17,000

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New England Fertility Institute.

She prefers transferring one of its a 5-day embryo but will transfer multiple for 3-day embryos.

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

New England Fertility Institute

Stamford

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne New England Fertility Institute

Successful

1 IVF

Male Factor

PCOS

Income $50K - $99K

4th of 4 Docs

1 IUI With Other Docs

Strongly Recommends

Successful

Review of

Hyacinth Nicole Browne Sher Fertility Solutions New York

Dr Browne is an amazing dr she’s so knowledgeable, sweet, caring , understanding, treats you like a friend and makes sure you know every detail there is to know , I’ve never been to such an amazing dr as she is . ... Take her advice and listen to her she knows what she’s doing be patient ... We did ultra sounds, blood, fertility drugs for a week and antibiotics, trigger shot , lots of monitoring.

Everything [at Sher Fertility of New York] is great ... had a great experience and wish I could do it all over again but we cannot afford it right now but dr brownes office is great and works with you and helps as much as they can. I would recommend them a millions times if I could [nurses] Sweet, caring and explains things properly ... [eset approach] I did two and sadly lost one and thank goodness I did that or I wouldn’t have my daughter

How was your experience with Hyacinth Nicole Browne at Sher Fertility Solutions New York?

What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at Sher Fertility Solutions New York?

Take her advice and listen to her she knows what she’s doing be patient

During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at Sher Fertility Solutions New York?

Dr. Browne is amazing at what she does , she’s so friendly and knowledgeable

Describe the protocols Hyacinth Nicole Browne used in your cycles at Sher Fertility Solutions New York and their degree of success.

We did ultra sounds, blood, fertility drugs for a week and antibiotics, trigger shot , lots of monitoring.

Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Kamberi )

Sweet, caring and explains things properly

Describe your experience with Sher Fertility Solutions New York.

Everything is great had a great experience and wish I could do it all over again but we cannot afford it right now but dr brownes office is great and works with you and helps as much as they can. I would recommend them a millions times if I could

Describe the costs associated with your care under Hyacinth Nicole Browne at Sher Fertility Solutions New York.

$6500plus $500 for anesthesiologists

Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.

I would definitely recommend doing more then one I did two and sadly lost one and thank goodness I did that or I wouldn’t have my daughter

Doctor

Hyacinth Nicole Browne

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Sher Fertility Solutions New York

Purchase (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Hyacinth Nicole Browne Sher Fertility Solutions New York

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