Rated 8.1
Strongly recommend: 67%Neutral: 10%Don't recommend: 23%8.1
67% strongly recommend
25 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.2
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hebrew U.
Residency
Tel Aviv U.
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Ilan Tur-Kaspa works at

Institute for Human Reproduction
Rated 7.2
Strongly recommend: 59%Neutral: 10%Don't recommend: 30%7.2

Explore Clinic
Bedford Park
7456 South State Street
Bedford Park, IL 60638
Chicago
409 West Huron Street
Chicago, IL 60654
Oakbrook
1919 Midwest Road
Oakbrook, IL 60523
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5 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
0
NPS
0
Age 33 - 34
1 IVF
Anovulation
PCOS
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The doctor's [Tur-Kaspa] behavior varied between incredibly passionate and completely detached...He traveled frequently without giving me a heads up, and at one point I had to ask to be put on an extra week of estrogen just to coordinate with his travel plans so he could do my transfer (which was cancelled anyway).... He can be incredibly compassionate and funny. I really liked him personally, but at the end I wasn't pregnant and I felt like he wasn't taking responsibility. He is also very aware of issues within his nursing staff, and he doesn't take active steps to make it better.
The only upside is that the morning waits were really quick and the U/S technicians and the women who drew blood -- were amazing. They were the only ones I felt who cared about me and knew my name...These nurses at IHR make a frustrating and heartbreaking fertility journey that much worse. They always got my meds wrong. Sometimes they got my protocol wrong. I had to find the errors and then follow up. And forget about getting someone on the phone. If you don't answer when they call, you'll never get to talk to them again.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
The doctor certainly seemed very informed and on the ball. But as I look back on my notes, I feel a little misled about his live birth rate success. He convinced me if we did PGS testing that I would have a 60-70% chance of getting pregnant because I'm under 35. His SART data, though, does not show that high of a percentage at all. At one point he told me I should be pregnant by now. He doesn't know why I'm not. It's either really bad luck or a uterine issue and we don't have enough data yet. But then month after month he'd basically pump me up with estrogen and put me through hell with no change and no success. He traveled frequently without giving me a heads up, and at one point I had to ask to be put on an extra week of estrogen just to coordinate with his travel plans so he could do my transfer (which was cancelled anyway). Your body is expected to work around his schedule, and I wish I had known how big of a deal that would be when I chose the clinic. He can be incredibly compassionate and funny. I really liked him personally, but at the end I wasn't pregnant and I felt like he wasn't taking responsibility. He is also very aware of issues within his nursing staff, and he doesn't take active steps to make it better. When I started with him in 2016 we discussed his poor Yelp reviews, mostly based on the staff. He said the problems had been taken care of. Let me tell you -- they weren't.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Go somewhere else! But if you stay, take detailed notes and always confirm in writing, via email, what he told you. If you don't understand something because of his accent, ask until you do. If you feel like you are starting to dictate your treatment because he isn't coming up with a plan of action -- run. Do not rely on the nurses to give you correct information abut protocol or meds. Be your own advocate. You can't trust them to get it right.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
The doctor's behavior varied between incredibly passionate and completely detached. At times, I felt like we were on the same team, reaching for the same goal. But many other times I felt like he did not fully comprehend everything i was enduring as a patient. This was particularly difficult because he cancelled FETs for me time and time again because my lining failed to increase enough (and because he only does transfers on Thursdays, so forget about what your body wants). There was a disconnect between my experience and what he thought my experience was -- and this was despite me repeatedly telling him I was unhappy and felt unsupported. While he sometimes would call me personally, the last time I was cancelled the nurse called. It was devastating, and he didn't even bother to take the time to call me.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
He triggered me with Lupron and we had 7 frozen, tested embryos. I thought I'd never have to do IVF again. I was wrong. One implanted, but was a pregnancy of unknown origin and they had to give me two doses of methotrexate to get "unpregnant." Each month my lining wouldn't get above a 8, so he would cancel my frozen transfer. I got to transfer one more, but it didn't stick. To get my lining to thicken, he pumped me full of ungodly amounts of estrogen (my serum levels were 2200+). I suggested patches, so we tried those. They didn't work either. I often got to a 7, but not when I needed to be for the purpose of his Thursday-only transfer schedule. I was told my embryos were perfect, but after the 2nd didn't stick I consulted with other clinics. I'm not sure how good IHR's outsourced lab is. And there are studies that triggering with Lupron makes eggs that are not high quality. He only used vaginal progesterone. Everyone else I know uses PIO injections, or both. So he finally relented and said I too could do PIO. But we never got that far.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Sue, Melissa, Nicole, Maria, Wendy)
I had four coordinators in the period of a single year. By the end, I couldn't even pick my nurse out of a crowd. I never saw her. I didn't feel like any of them cared about me, except for the first (Sue) who left the practice. There is crazy turnover at this clinic and the nurses that get left behind evidently have a huge workload. I am at a new clinic now and the experience is night and day better. These nurses at IHR make a frustrating and heartbreaking fertility journey that much worse. They always got my meds wrong. Sometimes they got my protocol wrong. I had to find the errors and then follow up. And forget about getting someone on the phone. If you don't answer when they call, you'll never get to talk to them again.
Describe your experience with Institute for Human Reproduction.
I chose this clinic because it was a nice size -- not as big as FCI and at the time the success rates were similar to Northwestern and FCI. But in retrospect, it's not worth it. I'd rather go to a huge clinic that was efficient. The only upside is that the morning waits were really quick and the U/S technicians and the women who drew blood -- were amazing. They were the only ones I felt who cared about me and knew my name.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
They were the least offensive thing about this place.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Here is where we saw eye to eye. He refused to put in two quality embryos and fully explained all the risks of twins.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Institute for Human Reproduction.
The night before I was to start stims, I realized they never ordered needles for me. I had never done this before and didn't know to inventory everything. It was 10pm on a Saturday night and I was troubleshooting with the mail-in pharmacist, a 24-hours Walgreens -- and my clinic nurse was nowhere to be found. They often called in Rx that were confusing or written out so they couldn't be filled properly. When I switched to estrogen patches it was a nightmare because the doctor would increase me to 4 patches but I only had a Rx for 2, etc. During my first FET protocol I was told to take the wrong number of estradiol pills. It didn't negatively impact my cycle, but perhaps my lining would have been thicker -- we will never know. It was infuriating to have nurses who didn't fully "get it."
0
Doctor
Ilan Tur-Kaspa
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
0
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
4
NPS
5
Age 28
1 IVF
1 Embryo Freezing
PCOS
Poor Egg Quality
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
we put together a plan [with Dr. Tur-Kaspa] and I started on the medications for IVF and egg retrieval. Almost immediately he left the county for a couple weeks which meant he himself would not do my retrieval or my transfer and that I was handed off to the other office doctor. At our follow up appointment after our transfer failed, he reiterated that I was overweight and that was a huge problem which made me wonder if he should not have suggested we wait until I was able to lose an X amount of weight before we tried.
They [nurses at Institute for Human Reproduction] have seen it all and it was clear in the way that they were able to communicate and empathize. They always had an answer for me and were fairly quick responding to my emails. The only complaint I had here is that I was given some free samples of some of my medication (definitely NOT the complaint) but they were not marked in my file so when it came time to buy my medication I ended up buying way more than I needed.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
On Dr. Tur-Kaspa himself, he was very kind and professional. He told my husband and me all about our odds and what our procedures might look like. At our initial consultation he mentioned that I was overweight and that I would have a better chance of getting pregnant if I lost weight (this was not a problem but in retrospect I felt he did not stress this enough and that I was given no tips based on any of my test results). We decided to wait a cycle before getting into medications due to a uterine polyp removal. After the cycle wait, we put together a plan and I started on the medications for IVF and egg retrieval. Almost immediately he left the county for a couple weeks which meant he himself would not do my retrieval or my transfer and that I was handed off to the other office doctor. At our follow up appointment after our transfer failed, he reiterated that I was overweight and that was a huge problem which made me wonder if he should not have suggested we wait until I was able to lose an X amount of weight before we tried. I also had to ask him if he knew what might be causing our infertility and he told me that I had PCOS and poor egg quality in a very conversational way that sounded like I should have known that. After we had time to recover from the emotions of a failed IVF transfer and had time to really think about our whole process, I feel like I was just a number being pushed through the system instead of an actual patient that needed personalized care.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Make sure that you ask him about his potential travel plans so that you will be aware if he plans to leave during your treatment.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
During our consultation I felt like we were treated like humans, but once everything was said and done the final review I felt like a number being pushed out the door.
Describe your experience with your nurse at Institute for Human Reproduction.
The nursing team that my experience was with were very kind and compassionate. They have seen it all and it was clear in the way that they were able to communicate and empathize. They always had an answer for me and were fairly quick responding to my emails. The only complaint I had here is that I was given some free samples of some of my medication (definitely NOT the complaint) but they were not marked in my file so when it came time to buy my medication I ended up buying way more than I needed.
Describe your experience with Institute for Human Reproduction.
The clinic ran smoothly. The waiting room is comfortable, the parking was easy to find right outside the building. They have all the appropriate equipment and facilities onsite to get your testing done and they work with a surgery center very close by for the retrievals and surgeries.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
I was very lucky to be given a discount. The total payment was due before the cycle started. The cost breakdown on my sheet was: Pre-IVF Labs Male/Female/HSN: $3500 ($1500 for us) IVF Cycle and Anesthesia and Surgical Facility Fees: $11935 ($6020 for us) Cryopreservation of Embryo(s): $1250 ($980 for us which was refunded due to no surviving embryos)
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He was not for multiple embryo transfer in my case based on my age and how he thought I would do.
4
Doctor
Ilan Tur-Kaspa
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2014, Unsuccessful
NPS
3
NPS
3
Age 28 - 30
1 IVF
1 Embryo Freezing
Male Factor
PCOS
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 4 Docs
7 IUI With Other Docs
Egg Freezing With Other Docs
4 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like he just did the same thing over and over again expecting different results and was never around when things went wrong... He doesn't dig deep enough or think outside of the box.
I felt like the communication was absolutely terrible. You had to chase them to get any answers and when you called to follow up, they made you feel dumb for doing it. Dr. Tur-Kaspa was inaccessible and cold - especially for how small a practice it is.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I thought he was very demeaning and had terrible bedside manner. Always made it sound like as a woman I wasn't qualified to make decisions without my husband - even though I'm very knowledgable. I felt like he just did the same thing over and over again expecting different results and was never around when things went wrong.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
I think he is used to "easy cases" and has a huge ego being that he is "well known" and people come all the way from Israel to see him (his words). He doesn't dig deep enough or think outside of the box. I don't need to be Molly-coddled; but, a little bit of compassion after a miscarriage would be nice. Ie: the first call shouldn't be about when you will schedule your next transfer.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
I felt like the communication was absolutely terrible. You had to chase them to get any answers and when you called to follow up, they made you feel dumb for doing it. Dr. Tur-Kaspa was inaccessible and cold - especially for how small a practice it is.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
He was pretty good at adjusting my meds consistently; but never explained the protocol clearly. We used bravelle and Menopur - I was very successful in terms of #'s retrieved; but, none of the blasts stuck for a successful pregnancy (and we never changed protocols for FETs)
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Can't remember)
They turned over a bit and weren't that readily available. Wouldn't answer emails and only called back when it was convenient for them - not you. Didn't communicate with the Doctor very well, so if things went wrong there was no way to get in touch
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
If you get there right when they open, it's not terrible; but if you get there after 7, good luck! You can't make appts.... First come first serve
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Institute for Human Reproduction.
The staff isn't very nice or responsive. I love the Ultrasound techs! They are the best people there! The phlebotomist Olga is horrendously rude! Since you need to see her daily, it makes for a terrible experience!
3
Doctor
Ilan Tur-Kaspa
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
3
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
5
NPS
7
Age 29 - 30
4 Embryo Freezing
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Egg Freezing With Other Docs
Doesn't Recommend
Neutral
Successful
His [Dr. Tur-Kaspa's] bedside manner left a LOT to be desired. When setbacks did occur, he would often answer tough questions with "It's just biology!", and during each of my four retrievals he 'personally thanked' my husband for his service and sacrifice. Funny the first time, but after months of exhaustive fertility treatments, by retrieval #3 and #4, I wanted to scream "WE GET IT." A little pushy with the 'sales front', but I do feel like he was extremely attentive, and always willing to adjust protocol to get desired results. Overall I'm torn over the entire experience as a patient with him, we were happy with results, but felt like he could be insensitive.
Results were left on the call-in voicemail, through e-mail, and phone calls, and I never really knew which method to check, or WHEN to expect them [at IHR]. Made for very stressful days waiting on results. Positive pregnancy results were usually phoned in, but one time was left on the voice-mail call-in, so after waiting an entire day past the 5pm close time of the office, I was justifiably angry to find out they had been on the call-in all along. Also, pregnancy results should ALWAYS be communicated via a phone call.
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
His bedside manner left a LOT to be desired. When setbacks did occur, he would often answer tough questions with "It's just biology!", and during each of my four retrievals he 'personally thanked' my husband for his service and sacrifice. Funny the first time, but after months of exhaustive fertility treatments, by retrieval #3 and #4, I wanted to scream "WE GET IT." A little pushy with the 'sales front', but I do feel like he was extremely attentive, and always willing to adjust protocol to get desired results. Overall I'm torn over the entire experience as a patient with him, we were happy with results, but felt like he could be insensitive.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Stay on top of the clinic, and try not to take his 'jokes' personally.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur Kaspa was very knowledgeable about my particular case and history, however the 'cattle call' of monitoring, and no attention to detail of the clinic had me feeling like just a number.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
Hard to remember all of the protocols, but he adjusted as necessary.
Describe your experience with your nurse at Institute for Human Reproduction.
Very compassionate, and relatively easy to get a hold of. Cons - terrible with result communication, and high nurse turnover. Results were left on the call-in voicemail, through e-mail, and phone calls, and I never really knew which method to check, or WHEN to expect them. Made for very stressful days waiting on results. Positive pregnancy results were usually phoned in, but one time was left on the voice-mail call-in, so after waiting an entire day past the 5pm close time of the office, I was justifiably angry to find out they had been on the call-in all along. Also, pregnancy results should ALWAYS be communicated via a phone call.
Describe your experience with Institute for Human Reproduction.
Strengths - smart doctors who are willing to go the extra mile to get results, compassionate nursing staff. Cons - not always reliable communication with staff
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Completely unpredictable Waiting anywhere from 15 min - 1.5 hours. Ultrasound tech was very fast, kind, and took patients in early.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
mostly covered by insurance. PGD previously paid for through insurance, but separate PGD clinic recently changed policies and no longer takes any insurance except Aetna.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He strongly preferred one transfer since we were using PGD, which we were happy with
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Institute for Human Reproduction.
Pregnancy results left on a voicemail call in after hours
5
Doctor
Ilan Tur-Kaspa
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Institute for Human Reproduction
Chicago
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2012 - 2013, Unsuccessful
NPS
4
NPS
2
Age 29 - 30
Diminished Ovarian Reserve
European
Income $50K - $99K
Teacher
1st of 2 Docs
12 IUI With Other Docs
3 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Tur-Kaspa is a great man. His bedside manner was extraordinary and he was always kind. He has a great sense of humor and I appreciated that at such a difficult, stressful time. We met with three doctors and went with him first. Both my husband and I left our first consult and felt like he was the best fit. What we didn't know, being first time infertility patients, was that you rarely see the doctor. While it's extremely important to like the doctor, it's equally if not more important to like the nursing staff
The Oak Brook coordinator [at Institute for Human Reproduction] was horrible!! We LOVED the doctor but rarely saw him, as in Any fertility center, however felt as though the coordinator was horrible. In such a delicate time you HAVE to treat patients with compassion and care, something she was unable to do...Mary was just plain rude, both clinics were old and dirty, and we didn't like having to go downtown for all procedures. I did speak to the doctor about Mary and it didn't seem that there were many options. Also all of my paperwork that I obtained when I left was handwritten notes. There was no portal or way to get results except through Mary
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr TurKaspa is a great man. His bedside manner was extraordinary and he was always kind. He has a great sense of humor and I appreciated that at such a difficult, stressful time. We met with three doctors and went with him first. Both my husband and I left our first consult and felt like he was the best fit. What we didn't know, being first time infertility patients, was that you rarely see the doctor. While it's extremely important to like the doctor, it's equally if not more important to like the nursing staff
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Make sure you are comfortable with the nursing staff
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
The Oak Brook coordinator was horrible!! We LOVED the doctor but rarely saw him, as in Any fertility center, however felt as though the coordinator was horrible. In such a delicate time you HAVE to treat patients with compassion and care, something she was unable to do
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
We did a clinic cycle first with double iui's, then an I medicated cycle with trigger, iui's, and progesterone
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Mary )
She was horrible. She had a minimal personality and always seemed to be angry. We miscarried both cycles and her choice of words and lack of compassion is why we left. I get that this is a job to her, but each cycle and life that we lost was our life...... I was so incredibly disappointed that we were treated with such a disregard to any of our emotions
Describe your experience with Institute for Human Reproduction.
The doctor is the strength and that's about it!!! The actual clinics, both of them, were old and dirty.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Insurance covered most of it but our deductible
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
Describe the specific things that went wrong at Institute for Human Reproduction.
Mary was just plain rude, both clinics were old and dirty, and we didn't like having to go downtown for all procedures. I did speak to the doctor about Mary and it didn't seem that there were many options. Also all of my paperwork that I obtained when I left was handwritten notes. There was no portal or way to get results except through Mary
4
Doctor
Ilan Tur-Kaspa
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
2
Clinic
Institute for Human Reproduction
Oakbrook
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5