Isela Robertshaw

Bethesda Fertility Center

Available Lines of Communication

Nurse available by email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolOhio State U.
ResidencyTriHealth Ob/Gyn
FellowshipU. of Cincinnati
Cincinnati
10506 Montgomery RD
Cincinnati, OH 45242
513-865-1675
On a scale from 0-10, how likely are you to recommend Isela Robertshaw to a friend?
Strongly recommend: 50%Don't recommend: 50%8
2 assessments
  • 50% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 50% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Bethesda Fertility Center to a friend?
Strongly recommend: 71%Neutral: 6%Don't recommend: 22%8.5
16 assessments
  • 71% Strongly recommend (9-10)
  • 6% Neutral (7-8)
  • 22% Don't recommend (0-6)
2 assessments
6
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
5 IUI, 1 IVF, Donor Sperm
Diagnosis
6
She [Dr. Robertshaw] answered all my questions but when it came down to doing the things she said she was going to do, that just didn't happen. She told me to email her anytime but I never got responses. ... She was very kind and understanding. ... My dr wanted to just do 1 embryo because I was young and healthy but we ended up doing 2. ... My dr wanted to just do 1 embryo because I was young and healthy but we ended up doing 2. First because it was a different doctor that did my transfer and secondly, because I only had 2 good looking embryos.
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Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF, Donor Sperm
Diagnosis
6
How was your experience with Isela Robertshaw at Bethesda Fertility Center?
She was very kind and understanding. She answered all my questions but when it came down to doing the things she said she was going to do, that just didn't happen. She told me to email her anytime but I never got responses.
What's one piece of advice would you give a prospective patient of Isela Robertshaw at Bethesda Fertility Center?
Make sure you go into it knowing all the possible outcomes. I didn't know there was something called a guarentee program and I feel like I got screwed. I took out a personal loan to afford 1 round of IVF and now that that didn't work I have to figure out how to come up with a ton more money.
During treatment, were you treated like a number or a human with Isela Robertshaw at Bethesda Fertility Center?
She took the time to answer any questions and showed compassion during emotional times.
Describe the protocols Isela Robertshaw used in your cycles at Bethesda Fertility Center and their degree of success.
I started with taking birth control. Then had my baseline ultrasound. Things looked good so I started my injectable medications and did that for 9 days. I wasn't growing very many follicles about half way in so she upped my dosage and I started to respond better. I triggered on day 10 and then had my retrieval on day 12. Another doctor completed that procedure as Robertshaw was out of town. I was updated the day after retrieval, day 3 and day 5 as to how everything was progressing. I had a 5 day fresh transfer of 2 embryos. And then found out that none of my other embryos made it to freeze. I did not get pregnant and was left heartbroken and broke.
Describe your experience with the nursing staff.
I had quite a few different nurses. Most were very kind and communicated well.
Describe your experience with Bethesda Fertility Center.
They are friendly and welcoming. They really need to do better with getting back with their patients. Especially when a patient has just had an incredibly devastating experience. They said nice things and promised to help but then didn't get back to me for months.
Describe the costs associated with your care under Isela Robertshaw at Bethesda Fertility Center.
Each IUI was about $300. And the IVF all together was about $13,000. That's minus the meds for the IUI's and the donor sperm that I was using.
Describe Isela Robertshaw's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
My dr wanted to just do 1 embryo because I was young and healthy but we ended up doing 2. First because it was a different doctor that did my transfer and secondly, because I only had 2 good looking embryos.
6
Doctor
Isela Robertshaw
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Isela Robertshaw at Bethesda Fertility Center.

10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
10
Dr Robertshaw is a great listener, seeks to understand any/all symptoms to help discuss treatment options. She takes the time to answer all questions and is candid in her responses and opinions. She took the burden of stressing about infertility off of my shoulders, and I truly trusted that I was in good hands with her recommended treatment.
+ Read more
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
10
How was your experience with Isela Robertshaw at Bethesda Fertility Center?
Dr Robertshaw is a great listener, seeks to understand any/all symptoms to help discuss treatment options. She takes the time to answer all questions and is candid in her responses and opinions. She took the burden of stressing about infertility off of my shoulders, and I truly trusted that I was in good hands with her recommended treatment.
During treatment, were you treated like a number or a human with Isela Robertshaw at Bethesda Fertility Center?
Personally called to check up on me, I never felt rushed, very empathetic and thorough with every appointment.
Describe your experience with your nurse at Bethesda Fertility Center. (Assigned nurse: Deanna)
Nursing staff was very attentive and gave the feeling that they were personally invested in your success.
Describe your experience with Bethesda Fertility Center.
Great staff, very friendly and helpful. Walking through the financing with someone that knew the details was great. The only con was that sometimes appointment wait times were long (~15-20 min), as they prioritize the IVF and IUI patients given the urgent needs that they have during their cycles.
Describe the costs associated with your care under Isela Robertshaw at Bethesda Fertility Center.
IUI and IVF procedures, embryo freezing, monitoring ultrasounds, doctor visits, blood work.
Describe Isela Robertshaw's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
She did not want to transfer more than 2 embryos, which is what we ended up doing. If PGS had been used, she prefers to transfer only 1 to minimize risk but is open to patient input.
10
Doctor
Isela Robertshaw
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Isela Robertshaw at Bethesda Fertility Center.