Verified
This patient has provided documentation of treatment at this clinic.
2016 - 2018, Unsuccessful
10
10
Review of
He [Dr. Ivan Huang] was understanding and very direct in his explanations. He is soft spoken and made us feel comfortable all the time. He will call us back as soon as he can and will stay on the phone until he's sure that he answered all our questions. He never rushed our appointments. He was honest and we felt like we gained another friend. He responds to email promptly...Dr. Huang is a compassionate doctor. He knows our names and he knows our history every time we visit him. He doesn't need to go back to the computer to remind him what treatments we had. If another nurse practitioner or doctor will see us, he will communicate to them to let them know where we are in the process. I will never forget the time when I was so distress in my email because of a negative result, he immediately called me to follow up and explain our next steps and answered all our questions. He was giving us different options without being pushy. He is very personable and we felt that we gained another friend.
We had different nurses when we visit [Kaiser Permanente North California]. Some worked there for a while some are new to the job. Some are very short when answering questions, some are very warm. Most of the time, they are willing to answer our questions, and will try to make us feel comfortable. One of the things that I like about them, is that they always wants us to think positive and be happy.
How was your experience with Ivan Huang at Kaiser Permanente NorCal?
Dr. Huang is a compassionate doctor. He knows our names and he knows our history every time we visit him. He doesn't need to go back to the computer to remind him what treatments we had. If another nurse practitioner or doctor will see us, he will communicate to them to let them know where we are in the process. I will never forget the time when I was so distress in my email because of a negative result, he immediately called me to follow up and explain our next steps and answered all our questions. He was giving us different options without being pushy. He is very personable and we felt that we gained another friend.
What's one piece of advice would you give a prospective patient of Ivan Huang at Kaiser Permanente NorCal?
Be trustful because he will be honest with your situation.
During treatment, were you treated like a number or a human with Ivan Huang at Kaiser Permanente NorCal?
He was understanding and very direct in his explanations. He is soft spoken and made us feel comfortable all the time. He will call us back as soon as he can and will stay on the phone until he's sure that he answered all our questions. He never rushed our appointments. He was honest and we felt like we gained another friend. He responds to email promptly.
Describe the protocols Ivan Huang used in your cycles at Kaiser Permanente NorCal and their degree of success.
He put us on Clomid with IUI for 3 cycles then Letrozole with IUI for 3 cycles. Unfortunately, all were unsuccessful.
Describe your experience with the nursing staff at Kaiser Permanente NorCal.
We had different nurses when we visit. Some worked there for a while some are new to the job. Some are very short when answering questions, some are very warm. Most of the time, they are willing to answer our questions, and will try to make us feel comfortable. One of the things that I like about them, is that they always wants us to think positive and be happy.
Describe your experience with Kaiser Permanente NorCal.
The clinic is clean and they have all the supplies needed during my treatments. They have inviting waiting room, and very accommodating staff. The rooms are organized and directions are very clear.
Describe the costs associated with your care under Ivan Huang at Kaiser Permanente NorCal.
We are lucky that most of the treatment fees are covered by our insurance. We only need to pay the copay for a very reasonable price.
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