How was your experience with Jack Crain at REACH?
Dr. Crain was very dry. He was quite knowledgeable but never made me feel happy to be there. He ran some tests on me that no one else did - and that ultimately led to a diagnosis for me. For that, I am thankful.
What's one piece of advice would you give a prospective patient of Jack Crain at REACH?
Do not expect fabulous bedside manner.
During treatment, were you treated like a number or a human with Jack Crain at REACH?
The doctor met with me in his office which felt nicer than the sterile exam room. But the communication throughout the cycles was very slow and that made me feel like like a number.
Describe the protocols Jack Crain used in your cycles at REACH and their degree of success.
For my two IUI cycles, we used Clomid and Ovidrel. Dr. Crain likes Clomid better than Letrozole because he has seen better outcomes.
Describe your experience with your nurse at REACH. (Assigned nurse: Amy Foerester)
Amy was really great while at appointments. She always had everything that was needed and did a great job explaining things and what next steps were. Communicating through the portal sometimes took longer than it should, however.
Describe your experience with REACH.
The billing department at this clinic leaves much to be desired. They are not very knowledgeable and do not give correct information half of the time. This clinic is extremely busy, so expect long wait times. I have met many of the doctors that work in this clinic and they are all nice and knowledgeable.
Describe the costs associated with your care under Jack Crain at REACH.
IUI for me was almost $1,000 and that is with insurance covering the ultrasounds and bloodwork.
Describe Jack Crain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at REACH.
What specific things went wrong at REACH?
- Lost appointments
- Failed to call with results
- Failed to send your chart to another clinic
Describe the specific things that went wrong at REACH.
There were many times at my monitoring appointments that they did not have my name on the schedule and had to "squeeze" me in.