How was your experience with James Douglas at IVF Plano?
In general, he has a dry personality, but do not confuse that with how much he cares for you. He genuinely wants to see his patients succeed. In this field, I have seen so many REI practices and physicians who seem to thrive on attention by intense marketing and focus only on the highs - the positive outcomes. Sadly, in this field, there are just as many lows. I can say without hesitation that Dr. Douglas will be there for you when you are at your lowest (miscarriage) and at your highest (positive pregnancy test) - and he will carry you through the challenges and victories along the winding road that is infertility.
I was devastated when my first IUI failed, and I did not ovulate. My second IUI, I was overly concerned and panicked that I wouldn't ovulate again, and I sought out a second opinion with another practice. After that consult, it was clear that Dr. Douglas had my best interest. I completed my protocol and was overjoyed when I found out I had ovulated this time. I was waiting for the nurse to tell me what my next steps were when Dr. Douglas walked by the consult room where I was waiting and lifted his hands, and said, "You ovulated!" He has continued to be as steady and dependable and caring as he was when I first saw him in 2016.
My fertility journey has been heartbreaking and challenging. I have immense respect for Dr. Douglas and will always be grateful for his kindness and dependability. He doesn't spend his time on social media platforms seeking attention or showing off pictures of positive sonograms. He is too busy caring for his patients through the highs and lows and being dependable and steady - what infertility patients really need from a REI.
What's one piece of advice would you give a prospective patient of James Douglas at IVF Plano?
To any prospective patient of Dr. Douglas, I would advise to put your trust and faith in him and follow his lead. He cares for his patients, and he is in the business for the right reasons. He is non-judgmental and makes a very difficult situation seem possible.
During treatment, were you treated like a number or a human with James Douglas at IVF Plano?
Dr. Douglas, the front office staff and the clinical staff are very connected to patients and I have never felt like a number.
Describe the protocols James Douglas used in your cycles at IVF Plano and their degree of success.
I have had 4 medicated IUIs with Dr. Douglas.
Describe your experience with your nurse at IVF Plano. (Assigned nurse: Angela and Lana)
Dr. Douglas has two nurses, Angela and Lana. They are both extremely efficient and hardworking. I have never seen two nurses run a busy clinic and keep everything organized so well. They are dependable, informative, always available if you need them, and they care about you. I will never forget how dedicated Lana was to me for my last cycle. She never gave up and helped me tremendously.
Describe your experience with IVF Plano.
The office runs very efficiently and as a patient I am always so grateful that they get to me on time and I always know I can depend on them. Vicky and Karen who work at the front are always willing to help you with your questions and any issues you may encounter. Honestly, I have never seen a group of employees more efficient.
Any weaknesses I have witnessed have not been prevalent enough to alter my treatment or opinions of the office in a negative way.
Describe the costs associated with your care under James Douglas at IVF Plano.
My insurance covered some costs, but I mostly paid out-of-pocket. I do not remember the exact amounts, but I have never (not once) had a problem with billing or questioned the cost of anything. This office's billing practices are top notch and as a patient that is so helpful.
Describe James Douglas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Plano.
Dr. Douglas explained eSET to me in detail and I appreciated his rationale. Due to my age, he provided me my options and respected my wishes on how I wanted to proceed. He made sure I had all the information to make an informed decision.