Strongly recommend: 79%Neutral: 16%Don't recommend: 5%9.1
79% strongly recommend
33 reviews
Humanity
8.7
8.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.8
4.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Case Western
Residency
Cornell
Fellowship
Yale

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
James Grifo works at

NYU Langone Fertility Center
Strongly recommend: 64%Neutral: 19%Don't recommend: 16%8.4

At 1 office

NY - 1st Ave
660 1st Avenue
New York, NY 10016
212-263-7629
Explore Clinic

3 patient reviews filtered by:

0
0
Age 42
Treated 2018
Success w/ Doc No
1 IVF
European
Income $200K - $499K
Investor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Perhaps upon further tries it would become a more tailored, personal process [with Dr. Grifo] but we won't try there again - felt factory-like...In person the conversations were frank and direct. Upon failure of the procedure my husband and I asked to revisit what went wrong / what could be done differently. During that visit it felt like he was reviewing the details for the very first time and hadn't prepared for the discussion - like the center was indeed a factory without much tailoring or specific patient focus or analysis.
They won't transfer multiple [embryos] - against policy [at NYU]...despite having to "pay upfront" . . . I'm still getting bills a year later . .. . all in probably $40k with medicines...Very busy with lots of people coming in and out; nevertheless relatively well organized and answers were fairly timely. DId have a couple of issues with assigned nurse not being very communicative. Felt old/tired in terms of layout and cleanliness and technology...
How was your experience with James Grifo at NYU Langone Fertility Center?
Our takeaway was that had ICSI been performed at the outset we would have had a successful experience. We were told NYU waits 24 hours to determine whether it's necessary "to save costs" - at $40k / IVF pop I'm pretty much all in already . . . trying to do everything possible to achieve a successful outcome and wish I'd been educated further upfront and been allowed to make my own cost/benefit analysis. Instead, we were left with "try again and go ahead and do ICSI upfront, sure" or "go somewhere else" or "give up" - not ideal choices but then again nothing about this process is ideal. Punchline - I liked Dr. Grifo but didn't think he "dug in" the first round to maximize its success so couldn't recommend him to anyone. Perhaps upon further tries it would become a more tailored, personal process but we won't try there again - felt factory-like.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ask him if he does his best the first try to maximize results or does a one-size-fits-all approach the first time assuming you'll have to do multiple rounds and at that point he starts to focus on tailoring approaches.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
In person the conversations were frank and direct. Upon failure of the procedure my husband and I asked to revisit what went wrong / what could be done differently. During that visit it felt like he was reviewing the details for the very first time and hadn't prepared for the discussion - like the center was indeed a factory without much tailoring or specific patient focus or analysis.
Describe your experience with NYU Langone Fertility Center.
Very busy with lots of people coming in and out; nevertheless relatively well organized and answers were fairly timely. DId have a couple of issues with assigned nurse not being very communicative. Felt old/tired in terms of layout and cleanliness and technology.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
despite having to "pay upfront" . . . I'm still getting bills a year later . .. . all in probably $40k with medicines
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
They won't transfer multiple - against policy.
0
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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0
0
Age 40
Treated 2017
Success w/ Doc No
IUI
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Dr. Griffo barely reviewed my file before meeting with me. He and his staff [at NY] talked about numbers and procedures like I was a machine...My husband and I went to Dr. Grifo for an initial consultation...He then proceeded to show me to a room and asked me to put on a robe so that he would examine me. Not understanding at all why this would be part of an initial consultation, and even though I asked him repeatedly about it, in an effort to do everything I could to have a baby, I ended up submitting myself to an ultrasound and a swab. I was confused, felt completely taken advantage of, and left that place feeling like a machine
All the staff in that office [NYU Langone] treated us like we were machines. They gave us tons of papers with information, and they kept mentioning dates and enumerate steps of procedures in the most impersonal way I can possibly describe....It was clean. But being there felt very impersonal, and all the staff were pretty bad communicators. We were guided to at least 4 different desks, where different nurses and admin staff talked to us about different parts of the procedures, and none of them seemed to care about or even realize that I was so overwhelmed I was about to break down in tears.
How was your experience with James Grifo at NYU Langone Fertility Center?
My husband and I went to Dr. Grifo for an initial consultation. He spoke to us for about an hour without focusing on our case - he just kept referring to statistics, graphs, and numbers. We told him that we had a fertility doctor who had already done all the standard tests on us, but that we had decided to also meet with him to be confident that we were comfortable with our decision. We couldn't have been clearer that we were there to gather information. He then proceeded to show me to a room and asked me to put on a robe so that he would examine me. Not understanding at all why this would be part of an initial consultation, and even though I asked him repeatedly about it, in an effort to do everything I could to have a baby, I ended up submitting myself to an ultrasound and a swab. I was confused, felt completely taken advantage of, and left that place feeling like a machine. A few weeks later, I received a bill, as my insurance was not covering the tests he did on me that day, something I have no doubt he knew. So I ended up having to pay for those completely unnecessary tests that I had never asked for.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Do NOT chose him as your doctor.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Griffo barely reviewed my file before meeting with me. He and his staff talked about numbers and procedures like I was a machine. I have met with other doctors, this was my worst experience.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
All the staff in that office treated us like we were machines. They gave us tons of papers with information, and they kept mentioning dates and enumerate steps of procedures in the most impersonal way I can possibly describe.
Describe your experience with NYU Langone Fertility Center.
It was clean. But being there felt very impersonal, and all the staff were pretty bad communicators. We were guided to at least 4 different desks, where different nurses and admin staff talked to us about different parts of the procedures, and none of them seemed to care about or even realize that I was so overwhelmed I was about to break down in tears. They have no good internal processes, and it ends up being quite upsetting to just even be there.
0
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
0
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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5
6
Age 33
Treated 2017
Success w/ Doc No
4 IUI
Unexplained
Middle Eastern
Other
Income $100K - $199K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Dr. Grifo may come off as cold and standoffish; however, you should not be afraid to ask any questions. I would encourage to ask as many questions as possible and pick his very knowledgeable brain. Be your own advocate!...Dr. Grifo is very straight forward and says it like it is. He is very into his statistics and its all about the numbers. He provides you with the different options for you to make the decision. To me he basically admitted that he has no idea why I am not conceiving and said its a luck game. He even said "If you tried naturally for 5 years you would probably get pregnant". He said if I want to rush he would do IVF(which is costly) but then also suggested I try 3 letrizole IUI cycle after having 3 failed clomid IUI cycles. With Dr. Grifo I tried 1 letrizole cycle which unfortunately failed. I suggested to try an injectable IUI cycle as I wanted to try something new; however, he did not agree with that and said that he would want to do IVF instead of injectables. I did not understand from him or his nurses why it is a problem to try injectables before IVF. Also I have an autoimmune
My experience at NYU was pleasant. Wait times were not long and the clinic was not super crowded. The nurses have a good eye as they were able to catch things my previous RE didn't catch. They are all very patient even when I called many times...The nurses and other staff are very caring and patient. They return phone calls and emails promptly. When I needed a copy of my records emailed to me they had it done very quickly.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is very straight forward and says it like it is. He is very into his statistics and its all about the numbers. He provides you with the different options for you to make the decision. To me he basically admitted that he has no idea why I am not conceiving and said its a luck game. He even said "If you tried naturally for 5 years you would probably get pregnant". He said if I want to rush he would do IVF(which is costly) but then also suggested I try 3 letrizole IUI cycle after having 3 failed clomid IUI cycles. With Dr. Grifo I tried 1 letrizole cycle which unfortunately failed. I suggested to try an injectable IUI cycle as I wanted to try something new; however, he did not agree with that and said that he would want to do IVF instead of injectables. I did not understand from him or his nurses why it is a problem to try injectables before IVF. Also I have an autoimmune condition; however, he does not believe it affects my infertility; however, he was open to me being on certain medications such as blood thinners if needed during a cycle. But they would have to be prescribed by another Dr. such as hematologist, rheumatologist , RI. Right now I put a hold on treatment as i am moving apartments, i am looking into a Dr. who will try an injectable IUI
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Dr. Grifo may come off as cold and standoffish; however, you should not be afraid to ask any questions. I would encourage to ask as many questions as possible and pick his very knowledgeable brain. Be your own advocate!
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
It is a smaller clinic less doctors. The nurses really care and return phone calls/ and emails Promptly
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
I did 1 Letrizole IUI cycle with ovadril, I produced 2 follicles 1 large the other smaller. Unfortunately it resulted in a negative pregnancy test. He used Letrizole to try something different because I had 3 failed clomid IUI. He also re-tested my platelet count because they appeared to be slightly below the norm. I was very happy they caught the low platelet count because when I was at RMA they missed it. His nurses were reviewing my records from RMA and noticed this low platelet count. I went to a hematologist and turned out to be the platelets were not such a big issue.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carole and Andrea )
The nurses and other staff are very caring and patient. They return phone calls and emails promptly. When I needed a copy of my records emailed to me they had it done very quickly.
Describe your experience with NYU Langone Fertility Center.
My experience at NYU was pleasant. Wait times were not long and the clinic was not super crowded. The nurses have a good eye as they were able to catch things my previous RE didn't catch. They are all very patient even when I called many times.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
My IUI was covered by insurance; however, I had to pay for the Ovardril approximately $75 and ultra sounds were applied to my deductible which was about a total of $198
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I did not do embryo transfers but in my initial consult Dr. Grifo strongly disagrees with transferring more than one embryo.
5
Doctor
James Grifo
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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