Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
9.3
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.3
9.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ohio St
Residency
U. of Rochester
Fellowship
UCSD

How Doctor Communicates

doctor, nurse available by email
not available by directline
not available by directline
not available by personal cell phone
not available by personal cell phone
James Liu works at

University Hospitals Fertility Center
Rated 8.1
Strongly recommend: 64%Neutral: 11%Don't recommend: 25%8.1

At 1 office

Beachwood
1000 Auburn Drive
Beachwood, OH 44122
216-285-5028
Explore Clinic

2 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
10
10
Age 31 - 33
5 IUI
1 IVF
Unexplained
Other
Income $200K - $499K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. James Liu] was very informative and explained things to us in a way that we would be able to understand. He was very positive yet realistic when needed. We would recommend him to anyone!...He was so helpful and told us everything in an easy manner. He talked to us like we are humans and didn’t get overly technical. He answered our questions and was always available. He was welcoming and we never felt “in the dark.”
The clinic [University Hospital Fertility Center] was amazing. Dr. Goldfarb and Dr. Liu seemed to genuinely care about us and built great relationships. The nurses were outstanding. We felt so comfortable and at ease when we are there. It was like we had been patients for years after meeting them once or twice...We did 5 IUI’s. With the first four we did strictly Clomid. On the 5th IUI we used injectables (Follistim) and a trigger shot.
How was your experience with James Liu at University Hospitals Fertility Center?
He was so helpful and told us everything in an easy manner. He talked to us like we are humans and didn’t get overly technical. He answered our questions and was always available. He was welcoming and we never felt “in the dark.”
What's one piece of advice would you give a prospective patient of James Liu at University Hospitals Fertility Center?
He is wonderful. Dr. Goldfarb started the practice but Dr. Liu is just as qualified and has changed our life.
During treatment, were you treated like a number or a human with James Liu at University Hospitals Fertility Center?
He was very informative and explained things to us in a way that we would be able to understand. He was very positive yet realistic when needed. We would recommend him to anyone!
Describe the protocols James Liu used in your cycles at University Hospitals Fertility Center and their degree of success.
We did 5 IUI’s. With the first four we did strictly Clomid. On the 5th IUI we used injectables (Follistim) and a trigger shot. With all 5 IUI’s we also did consistent monitoring with bloodwork/ultrasounds. The practice is in Cleveland, Ohio but we live in Erie, PA (hour and a half away). We were able to do the monitoring in Erie.
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Angela, Katie )
The nursing staff was beyond amazing. We called all the time and they usually returned calls within the hour. They had answers to all our questions. They didn’t mind answer silly questions or the same questions over and over. They put my mind at ease.
Describe your experience with University Hospitals Fertility Center.
The clinic was amazing. Dr. Goldfarb and Dr. Liu seemed to genuinely care about us and built great relationships. The nurses were outstanding. We felt so comfortable and at ease when we are there. It was like we had been patients for years after meeting them once or twice.
Describe the costs associated with your care under James Liu at University Hospitals Fertility Center.
IUI-420.00 per IUI IVF cost-9,000 IVF medications-2,500(with discounts) Follistim (IUI)-700.00 (approximately) Clomid-covered under insurance Highmark did not cover a majorly of our treatments.Most was paid out of pocket.
10
Doctor
James Liu
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University Hospitals Fertility Center
Beachwood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2019, Unsuccessful
10
9
Age 38 - 40
3 IUI
2 IVF
2 Embryo Freezing
Uterine Fibroids
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I felt that Dr.James Liu was very passionate about his role in assisting couples to reach their goal of having a family and his personality was very great when making you feel comfortable before surgery...He has a great bedside manner and explains what he is doing thoroughly...he worked with Dr.Goldfarb together they came up with a plan for my case. I did 3 rounds of IUI'S and then moved on to IVF.
Everyone from the front desk to the nurses and ultrasound techs and lab techs [at University Hospitals Fertility Center - Beachwood] are amazing. They all made me feel as if they knew me personally and truly cared about my main goal of having a baby...I felt that Karin [nurse] was very compassionate with the patients undergoing treatment. She was always helpful with all of my questions and very patient with me.
How was your experience with James Liu at University Hospitals Fertility Center?
I felt that Dr.James Liu was very passionate about his role in assisting couples to reach their goal of having a family and his personality was very great when making you feel comfortable before surgery.
What's one piece of advice would you give a prospective patient of James Liu at University Hospitals Fertility Center?
That he is very experienced and hos team will work together to help you achieve having a family.
During treatment, were you treated like a number or a human with James Liu at University Hospitals Fertility Center?
I felt like he is passionate about helping couples achieve their dreams of having a family. He has a great bedside manner and explains what he is doing thoroughly.
Describe the protocols James Liu used in your cycles at University Hospitals Fertility Center and their degree of success.
he worked with Dr.Goldfarb together they came up with a plan for my case. I did 3 rounds of IUI'S and then moved on to IVF. 1st round I became pregnant with twins after a double transfer. Lost one of the babies at 12 weeks. I used Lupron, then follistem, pregnant HCG trigger shot before retrieval.
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Karin Kyle)
I felt that Karin was very compassionate with the patients undergoing treatment. She was always helpful with all of my questions and very patient with me. She cried when I found out I was pregnant and I could feel how truly happy she was for my husband and I.
Describe your experience with University Hospitals Fertility Center.
Everyone from the front desk to the nurses and ultrasound techs and lab techs are amazing. They all made me feel as if they knew me personally and truly cared about my main goal of having a baby. I have no complaints at this time.
Describe the costs associated with your care under James Liu at University Hospitals Fertility Center.
the first round of IVF was financed through ARC fertility loans and the 2nd round was $8500.00 with additional cost for labs and monitoring with ultrasounds and prescriptions. 2nd round was roughly 14k
Describe James Liu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
I requested both times we did fresb transfers to place 2 embryos. He didn't discourage this decision.
10
Doctor
James Liu
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
University Hospitals Fertility Center
Beachwood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources