James Stelling

Island Fertility

Rated 8.8
Strongly recommend: 74%Neutral: 9%Don't recommend: 17%8.8
74% strongly recommend
10 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.7
7.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
SUNY
Residency
SUNY

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
James Stelling works at

Island Fertility
Rated 9.5
Strongly recommend: 79%Neutral: 21%9.5

At 1 office

Commack
500 Commack Road
Commack, NY 11725
(631) 638-4600
Explore Clinic

10 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 25 - 26
1 IVF
Male Factor
European
Income $100K - $199K
Business Executive
Strongly Recommends
Strongly Recommends
Successful
Dr. Stelling is extremely knowledgable and very patient. He has no problem answering as many questions as you have and explains things thoroughly. He does not have a big ego and therefore has no problem with you questioning your treatment plan. If I had any urgent needs he would always respond quickly to me via phone call or email. Throughout my process he has always been kind, reassuring, positive and empathetic...
The nursing staff [at Island Fertility] was very compassionate and always promptly returned calls and emails...All monitoring appointments were typically in the early morning-early afternoon...The clinic is very well run, well staffed and clean. The clinical staff such as the doctors, nurses, sono tech, and phlebotomists are all excellent. The main weakness of the clinic is the front desk staff who often seem annoyed or like they cannot be bothered...
How was your experience with James Stelling at Island Fertility?
Dr. Stelling is extremely knowledgable and very patient. He has no problem answering as many questions as you have and explains things thoroughly. He does not have a big ego and therefore has no problem with you questioning your treatment plan. If I had any urgent needs he would always respond quickly to me via phone call or email. Throughout my process he has always been kind, reassuring, positive and empathetic.
What's one piece of advice would you give a prospective patient of James Stelling at Island Fertility?
Feel free to ask as many questions as you want and ask him to explain further if you need.
During treatment, were you treated like a number or a human with James Stelling at Island Fertility?
Dr. Stelling always remembers his patients and their information. He always reviews your results/chart before speaking with you. He understands how difficult IVF can be and empathizes.
Describe the protocols James Stelling used in your cycles at Island Fertility and their degree of success.
I used Menopur 75 & Gonal 200 for retrieval. We also used ICSI due to severe male factor.
Describe your experience with the nursing staff at Island Fertility.
The nursing staff was very compassionate and always promptly returned calls and emails.
Describe your experience with Island Fertility.
The clinic is very well run, well staffed and clean. The clinical staff such as the doctors, nurses, sono tech, and phlebotomists are all excellent. The main weakness of the clinic is the front desk staff who often seem annoyed or like they cannot be bothered.
Describe your experience with your monitoring appointments at Island Fertility.
All monitoring appointments were typically in the early morning-early afternoon
Describe the costs associated with your care under James Stelling at Island Fertility.
Our insurance covered most of the expenses. I had copays for every visit and the medications. Also paid out of pocket for PGT testing which was around $5,000.
Describe James Stelling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
Dr. Stelling encourages younger patients with no history of re-occuring loss to do single embryo transfers which is what I did. He explained it is recommended for the the health and safety of mom and baby. He does multiple embryo transfers based on specific medical criteria/age.
What specific things went wrong at Island Fertility?
  • Lost appointments
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
8
Age 35
2 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Stelling made sure to discuss my case with me, not general protocols or treatments. The visits felt tailored to my specific situation and goals...managed by medical care as well as my expectations and fears. He might talk faster than any doctor I've had before, but was always willing to slow down and explain again if asked. Our numbers didn't look great on paper and we knew from the start what we might be facing, but things worked out faster and better than expected
There was issues along the way [at Island Fertility] with the office providing accurate information about my coverage. This resulted in quite a bit of extra stress on multiple occasions. I spoke to the practice manager, who seemed understanding and promised resolution, but there was no follow through there. This does not to me take away from the care, but something to keep in mind that you are largely on your own to figure it all out.
How was your experience with James Stelling at Island Fertility?
We had our consultation with Dr. Stelling via telemedicine, as it was in the middle of the early pandemic. He spent 50+ minutes with me and my husband that day and when the call ended my husband the skeptic said "he's our guy!" I felt that way after each visit. Through the ups and the downs of the process, Dr. Stelling managed by medical care as well as my expectations and fears. He might talk faster than any doctor I've had before, but was always willing to slow down and explain again if asked. Our numbers didn't look great on paper and we knew from the start what we might be facing, but things worked out faster and better than expected. After one round of IVF I'm currently 15 weeks with a healthy baby boy. Incredibly grateful to Dr. Stelling for making this dream a reality for us.
What's one piece of advice would you give a prospective patient of James Stelling at Island Fertility?
Don't hesitate to ask him to repeat himself, he doesn't ever seem to mind. It's more important to understand.
During treatment, were you treated like a number or a human with James Stelling at Island Fertility?
Dr. Stelling made sure to discuss my case with me, not general protocols or treatments. The visits felt tailored to my specific situation and goals.
Describe the protocols James Stelling used in your cycles at Island Fertility and their degree of success.
OCP, Menopur 150 and Gonal 300 6 days, add Cetrotide 5 days, just Cetrotide last day, then HCG if I remember correctly.
Describe your experience with the nursing staff at Island Fertility.
Excellent, efficient, compassionate and knowledgable.
Describe your experience with Island Fertility.
There was issues along the way with the office providing accurate information about my coverage. This resulted in quite a bit of extra stress on multiple occasions. I spoke to the practice manager, who seemed understanding and promised resolution, but there was no follow through there. This does not to me take away from the care, but something to keep in mind that you are largely on your own to figure it all out.
Describe the costs associated with your care under James Stelling at Island Fertility.
Once our out of pocket max was met, there was little cost associated with treatment aside from egg freezing and storage.
What specific things went wrong at Island Fertility?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Island Fertility.
Described previously
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 6 Eggs Frozen
7
7
Age 34
1 Egg Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr. Stelling] spoke quickly and it was hard to catch everything he said at times, but he was willing to answer questions and review information. He was not the doctor who performed the actual retrieval, and I would have preferred knowing this further in advance rather than just before the retrieval. I appreciated that he was honest when assessing the results and acknowledged that it was not what he had expected when going into the retrieval.
The clinic [Long Island IVF] can be very busy. Most often I had a minimal waiting time but a few times it was upwards of 30 minutes. Overall, the staff was the best part of this clinic. The nurses remember very patient and show great empathy. I felt like I mattered.... They took time to answer questions and return calls. I felt very comfortable asking for help and speaking to them about the process.... In the beginning I had great difficulty getting the initial blood work I needed.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
He spoke quickly and it was hard to catch everything he said at times, but he was willing to answer questions and review information. He was not the doctor who performed the actual retrieval, and I would have preferred knowing this further in advance rather than just before the retrieval. I appreciated that he was honest when assessing the results and acknowledged that it was not what he had expected when going into the retrieval.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Ask as many questions as you need to. He is patient and knows he speaks quickly so he is very willing to review information or clarify something he already covered.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
Although he spoke quickly, he took time to answer questions and had a decent bedside manner. He was honest when going over the results and I didn’t feel like he was trying to backtrack when the results weren’t as expected. He offered ideas for the second round.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I was prescribed 300 units Follistim and 300 Menopur. I was on the injections for about 13 days because the follicles weren’t reacting as quickly as expected. I ended up with 17 follicles , 13 eggs retrieved, 6 were mature and 6 made it through the freezing process.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
Very friendly and approachable. They took time to answer questions and return calls. I felt very comfortable asking for help and speaking to them about the process.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic can be very busy. Most often I had a minimal waiting time but a few times it was upwards of 30 minutes. Overall, the staff was the best part of this clinic. The nurses remember very patient and show great empathy. I felt like I mattered.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
These went smoothly and the office was well run. I was usually seen close to my scheduled time, and except for one instance, there was no more than a 30 minute wait. The visits were quick and efficient.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
It was roughly $4000 (just under) all included, except for medicines and copays. The drugs were separate but were covered by my insurance. Each visit requires my insurance’s copay. Ultimately this was probably about another $450-$500. This price included two months of freezing. After the two months it is $390 for 6 months.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
In the beginning I had great difficulty getting the initial blood work I needed. The clinic told me to get certain tests at my PCP, but the PCP refused to order them. My PCP was the primary problem, but the miscommunication with the clinic and the back and forth calls with both doctors took several hours to resolve. Ultimately the tests were done in house at the clinic and I paid for them. Also when it came time to pay for the procedure, the computer system had different iformation than what had been provided in writing by the financial counselor. It was resolved fairly quickly but I ended up having to go back and pay a different day while they sorted it out. Since the treatment was finished, this was a completely separate extra trip that would have otherwise been unnecessary.
7
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
NYU Langone Reproductive Specialists of New York
Stony Brook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
5
8
Age 29
4 IUI
1 IVF
Male Factor
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
He [Dr. James Stelling] likes to transfer 1 embryo for young patients, but we could convince him to do 2...I felt mostly like a number when I had appts with Dr. Stelling. I always felt like he rushed my appts and didn't really take the time to listen to my concerns... Dr. Stelling did not review our charts before the consult which was concerning to us. He made some jokes that a lot of people would find offensive such as "if your husband had sex with a 19 year old he would probably get her pregnant"
The nurses are absolutely amazing at this clinic [Reproductive Specialists of New York]! They treat you like you are a part of their family...Dr. Stelling has recently left the practice with another doctor to start their own clinic. Because of this, they have been very understaffed and I have to wait at least 45 mins for my appts. They did not notify any of his patients that he had left, which caused a lot of stress.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
Dr. Stelling talks veryyyyyy fast. It's hard to keep up. I was referred to him from my OBGYN who diagnosed us with male factor infertility. Dr. Stelling did not review our charts before the consult which was concerning to us. He made some jokes that a lot of people would find offensive such as "if your husband had sex with a 19 year old he would probably get her pregnant" He told us that he likes an aggressive approach because he wants to get his patients pregnant asap. He wanted us to do 3 IUIs before moving onto IVF when other doctors would want to do 4-5 IUIs.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
I felt mostly like a number when I had appts with Dr. Stelling. I always felt like he rushed my appts and didn't really take the time to listen to my concerns.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
He wanted to do 3 medicated IUIs first. I ended up having a chemical pregnancy from my second IUI, so he wanted to "reset the clock" and do an additional 3 more IUIs. We did 2 more cycles which failed, so we told him we were ready to move on to IVF.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
The nurses are absolutely amazing at this clinic! They treat you like you are a part of their family.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Dr. Stelling has recently left the practice with another doctor to start their own clinic. Because of this, they have been very understaffed and I have to wait at least 45 mins for my appts. They did not notify any of his patients that he had left, which caused a lot of stress.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
After I met my $300 deductible I had full coverage for IUI and IVF procedures. Insurance didn't cover anesthesia ($900) and cyro ($1300)
Describe James Stelling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He likes to transfer 1 embryo for young patients, but we could convince him to do 2.
5
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2009 - 2017, Unsuccessful
5
7
Age 33 - 41
7 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Unexplained
Latinx
Income $100K - $199K
2nd of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. James Stelling] was always around but sometimes never got back to you with an email or phone call. I inquired about egg donors and never received any info. He was just not a good talker per se. He explained everything but you had to have it repeated because he spoke way too fast...He spoke sincerely to you and straight forward... I wanted to be more aggressive but he was always safe.
[The nurses at Reproductive Specialists of New York are] So loving and helpful. When I didn’t understand they would try to explain things. They always were around and remembered your name. I actually miss the attention they gave...Waiting room could have been more cheerful. Also referrals for support groups and more information for those of us doing things alone. I felt alone during this process. The clinic was nice but once you left you were on your own. When I went to another clinic they didn’t help with getting me my records. I had to pay a lot of money just to get my own records. I was very frustrated.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
He was always around but sometimes never got back to you with an email or phone call. I inquired about egg donors and never received any info. He was just not a good talker per se. He explained everything but you had to have it repeated because he spoke way too fast.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
He is always in the office so seeing him was never a problem. He spoke sincerely to you and straight forward despite talking fast.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
He always spoke too fast. He expressed many options but was hard to comprehend at times. He was though very soft spoken.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I’ve blocked a lot of things after the fact so I don’t remember. I know we tried clomid with IUI. I also know we did GonalF and other drugs with IVF. We also did the birth control pill with hormones after but i don’t remember the protocol. I wanted to be more aggressive but he was always safe.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
So loving and helpful. When I didn’t understand they would try to explain things. They always were around and remembered your name. I actually miss the attention they gave.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Waiting room could have been more cheerful. Also referrals for support groups and more information for those of us doing things alone. I felt alone during this process. The clinic was nice but once you left you were on your own. When I went to another clinic they didn’t help with getting me my records. I had to pay a lot of money just to get my own records. I was very frustrated.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
I did run up some bills but I managed. My insurance covered 3 cycles of IVF but only 75% and an indefinite amount of IUI. I still had to pay for blood work and visits but I’m still paying off the debt accumulated because of additional costs and medicine.
Describe James Stelling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
He was open to transfer as many eggs but I just didn’t produce them or they never fertilized.
5
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Successful
10
10
Age 40 - 42
7 IUI
Donor Sperm
European
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Although he [Dr. James Stelling] speaks very fast, once you get used to his speed he is quite humorous which put me at ease. Also, on the day we discovered I had had my first miscarriage, he was very comforting. In fact the whole office put my needs first that day. Months later when I was there [at Reproductive Specialists of New York] for another appointment I realized I was waiting much longer than usual. I could sense that another woman was experiencing what I had and now it was her turn to take priority in the office.
Although he [Dr. James Stelling] speaks very fast, once you get used to his speed he is quite humorous which put me at ease. Also, on the day we discovered I had had my first miscarriage, he was very comforting. In fact the whole office put my needs first that day. Months later when I was there [at Reproductive Specialists of New York] for another appointment I realized I was waiting much longer than usual. I could sense that another woman was experiencing what I had and now it was her turn to take priority in the office.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
Dr. Stelling is hard to read at first but that is mostly because he speaks VERY fast. Once you catch on to his speed he is very thorough, and quite humorous. If I wanted to have another child I would definitely use him again.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Don't be afraid to ask him to repeat himself.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
Although he speaks very fast, once you get used to his speed he is quite humorous which put me at ease. Also, on the day we discovered I had had my first miscarriage, he was very comforting. In fact the whole office put my needs first that day. Months later when I was there for another appointment I realized I was waiting much longer than usual. I could sense that another woman was experiencing what I had and now it was her turn to take priority in the office.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
With my initial blood work Dr. Stelling started me on thyroid meds for hypothyroidism and Vitamin D for a deficiency. My first four tries were IUIs, each with an HCG trigger shot. After the 4th failed attempt we added Clomid pills which increased the number of follicles and led to pregnancies each time. Try 4 and 5 resulted in miscarriages. After the second miscarriage Dr. Stelling ordered a slue of blood work which revealed I had a slightly elevated clotting factor that may have been causing the miscarriages. So with the 7th try (third pregnancy) I began taking a low dose aspirin daily. That is why my daughter's nick name is Lucky Seven. :-)
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Linda)
Every staff member in the office was amazing! Loving, caring, sympathetic. In my opinion the staff is more important than the doctor. You will be spending much more time with them and these ladies made me feel at home.
Describe your experience with NYU Langone Reproductive Specialists of New York.
From reception, to blood draws, to scans, to shots, to information shared and explained these woman are amazing.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
My insurance paid for all the medical expenses. I paid about $1000 a try for the donor sperm.
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Reproductive Specialists of New York
West Islip
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
10
10
Age 33 - 34
2 IUI
Tubal Blockage
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr stelling made me very comfortable talking about my infertility issues. We came up with a game plan together for my particular situation due to my husband religious beliefs. Dr stelling never tried to push any treatment I was not comfortable with. Even though we were not successful with a pregnancy, I don’t feel it was Anything dr stelling did or did not do.... Be prepared for him to be upfront with you and enjoy a good laugh. He is great at making you feel comfortable from the very first visit.
The nursing staff [Reproductive Specialists of New York] treated you with compassion and patience.... Sometimes you could be waiting up to 45 minutes to see the dr during busy morning monitoring. Which was really hard especially being a patient with a full time job to get to. Other than that anytime I had a question the nurses responded very quickly. I was always able to get an appointment when needed. The sonography technicians were pleasant and gentle. The office and exam rooms were very clean.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
Dr stelling made me very comfortable talking about my infertility issues. We came up with a game plan together for my particular situation due to my husband religious beliefs. Dr stelling never tried to push any treatment I was not comfortable with. Even though we were not successful with a pregnancy, I don’t feel it was Anything dr stelling did or did not do.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Be prepared for him to be upfront with you and enjoy a good laugh. He is great at making you feel comfortable from the very first visit.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
I never felt like a number. Each visit was very informative and warm even with the large number of patients waiting to be seen.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
First cycle was clomid with timed intercourse. Second cycle was clomid with iui. Third cycle was clomid with iui.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
The nursing staff treated you with compassion and patience.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Sometimes you could be waiting up to 45 minutes to see the dr during busy morning monitoring. Which was really hard especially being a patient with a full time job to get to. Other than that anytime I had a question the nurses responded very quickly. I was always able to get an appointment when needed. The sonography technicians were pleasant and gentle. The office and exam rooms were very clean.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
My insurance covered most of my infertility services.
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
10
10
Age 29 - 31
4 IUI
2 IVF
Male Factor
European
Income $100K - $199K
Teacher
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
He was personable and understanding of the fact that we're "not millionaires" ready to jump to the most expensive forms of treatment. However, he was just as understanding when we were emotionally spent and worked with us. He was the fourth and final doctor we saw and cannot say enough about him.
Our first embryos were lost due to bacterial contamination that they couldn't explain. But they did not charge us for our second cycle and took extra precautions which resulted in a successful cycle... My care team was so caring, personable and overall amazing.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
My husband and I both left Dr. Stelling's office smiling after our first consultation with him. He was personable and understanding of the fact that we're "not millionaires" ready to jump to the most expensive forms of treatment. However, he was just as understanding when we were emotionally spent and worked with us. He was the fourth and final doctor we saw and cannot say enough about him. We have since moved out of state but will be traveling back to Dr. Stelling for our next cycle as opposed to finding a new doctor.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
He tells it like it is. He'll use the word "boobs" and tell you and your spouse that he understands you're probably sick of having sex. It may not sound professional to some but it lightens the mood and really creates a more personable and comfortable atmosphere.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
My care team was so caring, personable and overall amazing. When our pregnancy test came back positive I got hugs from all the nurses. They were genuinely happy and excited for us.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Susan Marfaglio)
How genuinely happy they were for us when we finally got pregnant. And how they remembered us after 2 years.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
Monitoring appointments were run like a well oiled machine. The waiting room was never overflowing and I was always in and out.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
Our first embryos were lost due to bacterial contamination that they couldn't explain. But they did not charge us for our second cycle and took extra precautions which resulted in a successful cycle.
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Unsuccessful
3
3
Age 28 - 29
3 IUI
2 IVF
Unexplained
Other
Income $100K - $199K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr James Stelling] is an intelligent man but looking back he didn't have a great bedside manner and sometimes you hardly saw him and another doctor within the practice was dealing with your case...His strategy was to get me pregnant. I ended up with OHSS and had to delay my transfer. Then I had two frozen medicated transfers and they both failed. I also had a uterine biopsy which was the worst experience of my life. I just felt that although he seemed to have an idea of what To do with me, nothing he actually did was successful.
Depending on who was working that day was the doctor you saw, it didn't matter who started to give you a treatment plan. There were times I questioned whether they spoke to each other about what they were suggesting...Love the nursing staff [at Reproductive Specialists of New York] so much! I cried when I decided to leave them...He [Dr James Stelling] is an intelligent man but looking back he didn't have a great bedside manner and sometimes you hardly saw him and another doctor within the practice was dealing with your case.
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
He is an intelligent man but looking back he didn't have a great bedside manner and sometimes you hardly saw him and another doctor within the practice was dealing with your case.
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
I know people who have gotten pregnant with him so it Cms be successful but I wouldn't waste my time.
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
Depending on who was working that day was the doctor you saw, it didn't matter who started to give you a treatment plan. There were times I questioned whether they spoke to each other about what they were suggesting.
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
His strategy was to get me pregnant. I ended up with OHSS and had to delay my transfer. Then I had two frozen medicated transfers and they both failed. I also had a uterine biopsy which was the worst experience of my life. I just felt that although he seemed to have an idea of what To do with me, nothing he actually did was successful.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Linda )
Love the nursing staff so much! I cried when I decided to leave them.
Describe your experience with NYU Langone Reproductive Specialists of New York.
You see whatever Doctor is in that day which may be a different doctor than you saw the day before.
Describe your experience with your monitoring appointments at NYU Langone Reproductive Specialists of New York.
You made an apptionment and showed up in the morning.
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
It was covered under insurance so I didn't pay out of pocket besides copay's.
3
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Reproductive Specialists of New York
West Islip
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
5
Age 32
3 IUI
Unexplained
Other
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Not sure
The nurse and staff who are actually no longer with RSOFNY were kind and made me feel extremely comfortable given an uncomfortable situation . Dr Stelling and his staff moved to his new office for his new practice and j was very happy to see all of my old nurses as well as him ... Listen very carefully , he speaks very fast ... He takes the time to thoroughly explain the process and makes recvomendations based on your health history
I wasn’t a fan of the clinic [Reproductive Specialists of New York] itself , but the doctors are no longer at that location , they left and started their own ; to me the office felt way to factory like , it needed to be a little more cherry and uplifting ... Only once my clomid was never called into to my pharmacy and my office In West Islip closed early , I called over to minneola and they resolved the issue within a half hour .
How was your experience with James Stelling at NYU Langone Reproductive Specialists of New York?
The nurse and staff who are actually no longer with RSOFNY were kind and made me feel extremely comfortable given an uncomfortable situation . Dr Stelling and his staff moved to his new office for his new practice and j was very happy to see all of my old nurses as well as him
What's one piece of advice would you give a prospective patient of James Stelling at NYU Langone Reproductive Specialists of New York?
Listen very carefully , he speaks very fast
During treatment, were you treated like a number or a human with James Stelling at NYU Langone Reproductive Specialists of New York?
He takes the time to thoroughly explain the process and makes recvomendations based on your health history
Describe the protocols James Stelling used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I always started my cyles on day 3 of my period , protocol was 5 days of clomid and follicle scans before IUI
Describe your experience with NYU Langone Reproductive Specialists of New York.
I wasn’t a fan of the clinic itself , but the doctors are no longer at that location , they left and started their own ; to me the office felt way to factory like , it needed to be a little more cherry and uplifting
Describe the costs associated with your care under James Stelling at NYU Langone Reproductive Specialists of New York.
$50 per office visit , with insurance 3 IUIs my cost was $2000
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
Only once my clomid was never called into to my pharmacy and my office In West Islip closed early , I called over to minneola and they resolved the issue within a half hour .
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
NYU Langone Reproductive Specialists of New York
West Islip
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources