James Young

The Fertility Center of Michigan

Available Lines of Communication

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Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolU. of Toledo
ResidencyU. of Toleda
FellowshipOhio St
Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
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On a scale from 0-10, how likely are you to recommend James Young to a friend?
Strongly recommend: 61%Neutral: 31%Don't recommend: 7%8.8
29 assessments
  • 61% Strongly recommend (9-10)
  • 31% Neutral (7-8)
  • 7% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend The Fertility Center of Michigan to a friend?
Strongly recommend: 64%Neutral: 28%Don't recommend: 7%8.7
115 assessments
  • 64% Strongly recommend (9-10)
  • 28% Neutral (7-8)
  • 7% Don't recommend (0-6)
29 assessments
10
Age
32 - 39
Treated
2011 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
We have been seeing Dr Young since 2011. He has always taken his time with us, explaining every little detail. He remembers what my husband and I do for a living and what we do for fun. When we lost our daughter at 19 weeks, he called us and shared his condolences. When our last FET failed, he was just as confused and sad that it didn’t work and ordered tests to make sure he wasn’t missing anything before we attempt our last transfer. I may cry in our talks, but I always end up smiling by the time I leave his office.
+ Read more
Age
32 - 39
Treated
2011 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
There is seriously nothing that My husband and I don’t like about Dr Young. He seems truly vested in us creating our family. When he is doing procedures he walks us through each step and often uses humor, which I appreciate. If there was one thing that I think needs to be improved upon is his handshake. It is very firm/confident and my husband always brings it up after our appts.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Tell him what your goals are and what your timeline is. He won’t make you rush into anything, but he will make sure that he looks into everything before suggesting major procedures
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
We have been seeing Dr Young since 2011. He has always taken his time with us, explaining every little detail. He remembers what my husband and I do for a living and what we do for fun. When we lost our daughter at 19 weeks, he called us and shared his condolences. When our last FET failed, he was just as confused and sad that it didn’t work and ordered tests to make sure he wasn’t missing anything before we attempt our last transfer. I may cry in our talks, but I always end up smiling by the time I leave his office.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He was very patient with us. He put both my husband and I through testing, then we did some cycles on clomid. When those didnt work he ordered a hystosalpinogram to make sure my clear. When those weren’t successful, he suggested IUIs and we did 2-3 and when those weren’t successful he did laparoscopic surgery to see if there was anything getting in the way. We tried one more IUI before he suggested IVF with ICSI because of my husbands sperm issues
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie S, Julie M, and Ashley)
All of the nurses that I have interacted with have been amazing. Kind, caring, answering all of my questions and returning calls in an incredibly timely manner. They have made this whole journey incredibly more tolerable
Describe your experience with The Fertility Center of Michigan.
Weakness: The cost. We have some insurance coverage for treatment (meds, labs, ultrasounds, etc) but the IUIs, Retrieval and FETs all come out of pocket for us. They have a Family Building Fund, but you only if you make less than a certain amount of income, so we don’t qualify for help. Strengths: Everything else. This long, almost 8 year journey that we are still on has been more bearable because of the kind and compassionate care that we have received from everyone in the office
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Over the course of our 8 year journey, we have probably spent close to $30,000 to $40,000 out of pocket
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr Young had us transfer 2 each time and we were good with that. He always explained multiples were possible and the dangers of that, but the rewards out-weighed the risks for us
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
24 - 27
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
10
He [Dr. Young] asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this. ... He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. ...
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Age
24 - 27
Treated
2015 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
10
How was your experience with James Young at The Fertility Center of Michigan?
James is a good doctor. He explains the good and the bad. He gives guidance on what to change and his knowledge on how to move on to the next step when the last IUI’s failed. He has improved being relational sense 2014 vists.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Confident.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He asks personal real life questions. Not all “doctor” stuff. He sat with both my husband and I, and I didn’t feel “rushed”. It is genuine. He’s funny and kind. He talks about his life to so it’s a mutual connection. Humans need connection in life and he provides this.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle- femara 2.5mg pills cycle day 3-7. Had four mature eggs. I have one daughter from this cycle. Sencond cycle I was put on femara 2.5mg cycle day 3-7 only produce ONE egg. We backed out of the IUI. Third cycle dr young bumped my femara as I only produced one egg last time using 5mg cycle day 3-7 and had four mature eggs. IUI failed Fourth cycle femara 7.5 cycle day 3-7 had four mature eggs. IUI failed.
Describe your experience with the nursing staff.
Fun enjoyable nice kind knowledgeable
Describe your experience with The Fertility Center of Michigan.
When you walk in the front desk is fast and to the point to get you signed in. The nurses are thorough and let you know what the need you to do. They help you to relax and answer any questions you have. One weakness is that one lady in my follow up ultrasound assumes that we had fresh sperm when we ONLY have frozen viles which made me question if she knew what she was doing and made me feel uneasey about having my IUI done. My IUI that I had performed NOT by dr young was different then how he did it. So that was odd. He put a sponge thing to hold in sperm and the other IUI did not have that. So consistency was off.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
$500 for IUI
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Dr. Young helped us understand the process and all of our options. We had a lot to learn about unexplained infertility and how to maximize our chances of achieving a successful pregnancy, and Dr. Young patiently helped us with that...Dr. Young suggested we consider using donor embryos...2 donor embryos we're thawed, only one survived the thaw. Dr. Young told us it was a very healthy embryo, so chances of implantation we're good. Unfortunately, the cycle ended in a negative pregnancy test. Dr. Young suggested we try another IVF cycle using donor embryos and select a donor with more embryos available. We are scheduled for a second donor embryo transfer in April.
+ Read more
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
When we first got married, we never imagined that it would be so difficult to have a baby. Dr. Young helped us understand the process and all of our options. We had a lot to learn about unexplained infertility and how to maximize our chances of achieving a successful pregnancy, and Dr. Young patiently helped us with that.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Trust in the process.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young was very personable, informamativ, and professional throughout our entire journey so far. He has made us feel at ease and confident in his abilities. Although the process has been trying at times, we are glad that Dr. Young has been there to help us.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Young tried several different strategies and protocols throughout our journey. First, he tried 100mg of Clomid with Ovidril trigger shot, we attempted 3 cycles of this. Then we did a couple of cycles with Clomid, Follistim and Ovidril. None of these cycles resulted in pregnancy. Third, we attempted to do an IVF cycle using the luteal suppression protocol (Lupron and Gonal-F medications). Only one follicle matured, the cycle was cancelled. Since only one follicle matured with the first IVF cycle, Dr. Young recommended we attempt multi-cycle IVF. If he was able to retrieve one or two eggs each cycle, hopefully there would be enough embryos to transfer after the second or third retrieval. The first cycle of the multi-cycle IVF protocol ended up being cancelled due to no mature follicles. At that point Dr. Young suggested we consider using donor embryos. Because it was the most viable option for us financially at that point, we agreed. In January 2018, 2 donor embryos we're thawed, only one survived the thaw. Dr. Young told us it was a very healthy embryo, so chances of implantation we're good. Unfortunately, the cycle ended in a negative pregnancy test. Dr. Young suggested we try another IVF cycle using donor embryos and select a donor with more embryos available. We are scheduled for a second donor embryo transfer in April.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Robin Strouse)
All of the nurses we encountered were helpful in explaining everything (i.e. timelines, administration of medications, the "what ifs"). If we had a question, they would respond in a timely manner. When the cycles didn't have the outcome we hoped for, they were compassionate and sympathetic. We are extremely happy with the care they have provided thus far.
Describe your experience with The Fertility Center of Michigan.
The entire team of doctors, nurses and office staff are always willing to help with any questions or concerns we have. We feel well cared for and accommodated with every visit. We would like new patients to know that patience is important as they begin their infertility treatment. Also don't hesitate to ask questions even if they seem trivial.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Donor Embryo Transfer: Case Management Fee: $2,225.00 Bundled Fees (testing/screening/program maintenance, profile preparation, record review, MD evaluation, interdisciplinary ART meeting, appointment with Social Worker): $4,000.00 Vaginal Ultrasound: $295.00 Preparation of Cryopreserved Emryos: $1,000.00 Embryo Transfer: $1,025.00 Abdominal Ultrasound: $215.00 Medication: $500.00
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
He [Dr. James Young] evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand... definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past...resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
At first he seemed quiet and I wasn’t sure what to think of him, but towards the end of our first appointment I knew he was very good at his job just by what he was explaining to us. He evaluated my past before I came in and knew what tests to run to find the problem. He explains things in terms that we can understand.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions if you are unsure.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I feel like Dr. Young definitely took his time with us when we would meet to discuss plans. He didn’t rush us out of his office to get on to the next patient. He seems to care about his patients and their past.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
First cycle used fermara only. Resulted in a pregnancy that ended at 16.5 weeks, no reason found. Second cycle used 375 Gonal F And 75 menopur for about 9 days (ganirelix and HCG shot towards the end also) resulted in 4 eggs retrieved, one embryo frozen (Grade 3). About to start another cycle with same meds but add clomid on day one. We will be doing PGD testing which is why we froze the one embryo.
Describe your experience with the nursing staff.
They know the protocols and if they were unsure how to proceed they would always let me know they would ask the Dr and let me know that day. I always knew what was happening. If I had any questions they would explain everything very well.
Describe your experience with The Fertility Center of Michigan.
Organized, helpful, compassionate workers. Front desk staff very helpful and work with your schedule. So far my experience has only been good there. They get you in quickly and there isn’t much of a wait at any appointment.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
My insurance covers all ultrasounds and 4 estrogen blood draws a month. Paid $10,500 for first cycle and $3000 for the next 2 (multi cycle discount up to 3 cycles). Medications cost $130 for first cycle. Office visits were covered by my insurance.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The Dr. seems to want to transfer 2 for our case as I have trouble carrying them so the hope is that at least one will stick.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.... He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
+ Read more
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is kind and understanding. He has a dry sense of humor which always makes me smile. He and his wife also went through fertility treatments which give a better understanding of what a patient is going through.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions. He likes Ohio State, so you have to look past that flaw. (Go Blue!)
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young (and other doctors at this office) have always treated me well. They listen to my questions and concerns and address them wuth kindness, patience and understanding. I can't imagine going through this with any other doctor.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Early on, we used a medication that had the opposite affect on my system, this was adjusted for the next cycle. This was more successful. It's difficult to remember all of the things we have done. Dr. Young was always very honest with us. I felt that he gave us all the facts and helped us to make decisions based on our personal case.
Describe your experience with the nursing staff.
I love the nursing staff. They are very knowledge and go the extra mile to make sure patients are fully prepared throughout the process.
Describe your experience with The Fertility Center of Michigan.
This clinic is amazing. They go above and beyond to communicate with patients and ensure quailty care. Infertility is difficult, and the staff at this clinic make it bearable. One weakness is that certain appointments can only be scheduled at certain a time of day, which is not always convenient.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
A round of IUI was generally atounf $1,500 and IVF was around $9,000. You can apply for the Assured program, which costs around $19,000 and you get up to 3 IVF cycles, if they are all unsuccessful you get almost all of your money back.
9
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
7
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.... I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course.
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
7
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is definitely very wise and I felt I could trust him with our treatments. Personally, I feel like his bedside manners could improve a little. He is very kind and thorough, but somewhat awkward at times. I felt like I had to push treatment changes when things didn't work but that's also largely a part of my personality. He always explained things in an easy-to-understand way.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Keep in mind that although he can come off a little quiet or awkward at times, I do believe he has plenty of wisdom and experience to handle direct treatment courses. I'm still undergoing treatment (more aggressive, I'll add) so I'm very curious to see how my thoughts on him will change, if at all!
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young is very kind and remembered some minor details about my previous cycles, which I really appreciated.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I responded very well to Femara 5mg for my IUIs, so we stuck with that for 3 cycles. Although I was ready to change things up, I understood how he wanted to keep the course. I was also thankful to move on to Gonal-F for IUI #4, though my dose was small (75iu nightly). I actually responded with fewer follicles than on 5mg Femara. My 5th and final IUI, we tried a higher dose of Follistim (125iu) and I responded very well! Almost too well: 6 follicles. I'm very glad my clinic was upfront and honest with me about the risks and let me make that decision alongside of them. We still went for that IUI and it was a negative, but I feel very good about that last shot IUI: we tried our best and I feel much more comfortable moving forward with IVF, especially since I've gotten comfortable with injections.
Describe your experience with the nursing staff.
Erica is fabulous and so sweet! There have been a few more that have really showed me compassion, including Kristi. But my favorite staff member is actually a sonographer, Shana. She is SO good at what she does and is insanely sweet and compassionate! I plan on requesting her for all my future scans, when possible.
Describe your experience with The Fertility Center of Michigan.
Strengths: location, cost, easy to get you on the schedule for appointments, not a long wait for treatments (including IVF), wonderful nurses and sonographers. Weaknesses: you almost always have to leave a voicemail and wait for a nurse to call you back, very little interaction with the RE.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I have zero fertility coverage besides 50% coverage for meds (which I realized was truly nothing since most pharmacies have an agreement and give women who are completely out of pocket a discount, so my med coverage didn't really do anything). Specifically with my clinic, a semen analysis was around $130. IUI including the sperm wash was $500. Most ultrasounds/appointments were in the $100 range, depending on your coverage, of course.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We are just about to start our first IVF cycle with Dr. Young, so I can't speak about embryo transfers yet. But, I did trigger and have an IUI with 6 follicles and they were very straightforward and honest with me about the risks. You could tell it was very important to them that I knew what I was doing.
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
35
Treated
2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve
8
The way the clinic [Fertility Center of Michigan] runs, I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. ...Dr. Young is very intelligent and explained everything slowly and in depth, answering all questions. He used evidence based information and cited/provided studies. He’s not the warm and fuzzy type but I don’t need that in a provider. My main critique would be for more follow through from Dr. Young himself but I also understand that’s not possible with how the office is run.
+ Read more
Age
35
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve
8
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is very intelligent and explained everything slowly and in depth, answering all questions. He used evidence based information and cited/provided studies. He’s not the warm and fuzzy type but I don’t need that in a provider. My main critique would be for more follow through from Dr. Young himself but I also understand that’s not possible with how the office is run. I always hear from the nurses who are wonderful but don’t always receive the details I want.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
He will do everything he can to customize the protocols to your needs and to meet your requests. While he isn’t the warm and fuzzy type, he’s professional, intelligent, and experienced. I would suggest to anyone to bring a list of questions to a consult and i my experience he was happy to explain discuss all my questions and concerns.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
The way the clinic runs, I don’t see my actual Primary RE often except for consultations and if he happens to be doing the retrieval I will see him. The IVF nurses are my main contact. I would feel more supported If I had more contact with Dr. Young and received more follow up.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I did 2 rounds of clomid and 4 with femara doing timed intercourse, followed by 3 IUI’s with femara (none with injectables d/t lack of insurance coverage. Currently undergoing micro flare IVF. Microdose lupron with gonal -f. I have DOR.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy)
The staff is wonderful, usually runs on time, good communicators and are very caring. They do their best to have my primary nurse see me and call.
Describe your experience with The Fertility Center of Michigan.
I was able to start treatment the day of my consultation. The staff is caring and kind and mostly runs on time. They do not batch patients and office runs 7 days a week. It would be nice if there were more morning appointment times for ultrasounds, they also need a program for those paying out of pocket. Only have assured program which many don’t qualify for.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IUI -$500 without meds IVF >$10,000 not including ultrasound, blood draws, HSG, Mock embryo transfer, and meds meds are usually $3,000-$6,000 each US about $250 each E2 $115 each progesterone draw $115.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I haven’t transferred yet, but the office provides information with studies on the topic and Dr. Young discussed it at length in the consultation as well as the IVF nurse in the prep prior to starting IVF.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

7
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
7
I really liked him [Dr. James Young] in the beginning. He spent a lot of time with me and my husband. Then as I mentioned, I didn't see him once we started our 3 month treatment plan. And after 3 failed months of Femara, trigger shot and IUI's I haven't been back. Decided to take a small break then try again. They said we would meet with the doctor again for a new plan of action. But after my 3rd failed month and now 4 months since then, not one person or nurse has ever called to check on us and see if we wanted to make our next appointment and get a new treatment plan going. That's when I went from feeling human to feeling like a number. No one cares I guess, that's what it feels like. Just pay your bill and if you come back you come back. Ugh!
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
7
How was your experience with James Young at The Fertility Center of Michigan?
I really liked him in the beginning. He spent a lot of time with me and my husband. Then as I mentioned, I didn't see him once we started our 3 month treatment plan. And after 3 failed months of Femara, trigger shot and IUI's I haven't been back. Decided to take a small break then try again. They said we would meet with the doctor again for a new plan of action. But after my 3rd failed month and now 4 months since then, not one person or nurse has ever called to check on us and see if we wanted to make our next appointment and get a new treatment plan going. That's when I went from feeling human to feeling like a number. No one cares I guess, that's what it feels like. Just pay your bill and if you come back you come back. Ugh!
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Dot set deadlines when you'll be pregame. You'll just disappointed when it comes and go's. Be expectant but informed. Really ask all your questions and understand to your best during your first appointments. As I guess you're not guaranteed to see your doctor for awhile.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I didn't feel like a number initially. I saw Dr. Young in the beginning then for all my ultrasounds and IUI's I did now see him! Kind of crazy to me. After 3 failed months on Femara, 2 months I had failed IUI's and 1 month I couldn't do IUI because they think I ovulated early or late. But I never saw or spoke with Dr. Young once the treatment plan started. I don't like that.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I guess I'm not certain. Just that he said Femara and IUI was his opinion what was best for me during our first 3 month treatment plan. He said we would do 3 month treatment plans and if they didn't work we would re-visit and come up with the next plan. I did my research as well, but mostly trust his expert opinions.
Describe your experience with the nursing staff.
They didn't do a bad job. Just did their job. Just went through the motions and wished me licked every time. Like ok see you next time. No big deal that I had 3 months of expensive failed treatments. They did well, nothing exceptional
Describe your experience with The Fertility Center of Michigan.
They have a good track record and doctors. That's why I went and will go again. They are close to me and well known. I trust them even though I have sometimes felt like a number. They know what they're doing so I can remove myself emotionally. It's expensive and you may leave feeling worse then when you started! I was so confused when one month I couldn't even have an IUI. I didn't even know that was an option. So make sure to ask lots of questions because some information was left out of our discussions because I'm assuming they thought I just knew.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I think it was around $200-250 just every time I stepped in the office. Which some appointments were not even necessary and could have take place with a phone call or email! We paid for mid-cycle ultrasounds and IUI's (separate cost for both my husband & I). Some appointments I paid for we're frustrating because like I mentioned, they weren't necessary and I left with no new information or the appointment was like 10 mins. Every single thing was a different cost. And I felt like some things my doctor could have provided under insurance. Like certain testing that was done in the very beginning. Like bliss work and ultrasounds. Being I had 3 miscarriages already, shouldn't my normal doctors have already done all the testing, blood work and ultrasounds? Why did it take 3 miscarriage and the fertility center and 5 years for me to be diagnosed with recurrent miscarriage and factor 5?! That's crazy to me
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
n/a
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, 2 Egg Freezing
Diagnosis
Other
10
I felt like he actually knew about my history when he came in to see me for appointments, for the retrievals, and for the transfer. He took into account my diminished ovarian reserve and poor response to my first IVF (with another doctor) when recommending a protocol. He recommended doing a multi-cycle IVF to freeze as many embryos as possible before doing a transfer. I received a phone call from him after my positive HCG test, prior to my appointment. I received a phone call one evening from the nurse practitioner because she was "thinking about me" and wanted to suggest opening a different vial of medication because I might not need as much.
+ Read more
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, 2 Egg Freezing
Diagnosis
Other
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is very to the point and honest. He (indirectly) validated my concerns with my first doctor. Dr. Young answered all of my questions. He has a relaxed and calm demeanor, which was beneficial during the stress of fertility treatments! My husband felt very comfortable with Dr. Young and his course of treatment.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Ask questions, like you would with any doctor.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I felt like he actually knew about my history when he came in to see me for appointments, for the retrievals, and for the transfer. He took into account my diminished ovarian reserve and poor response to my first IVF (with another doctor) when recommending a protocol. He recommended doing a multi-cycle IVF to freeze as many embryos as possible before doing a transfer. I received a phone call from him after my positive HCG test, prior to my appointment. I received a phone call one evening from the nurse practitioner because she was "thinking about me" and wanted to suggest opening a different vial of medication because I might not need as much.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
A multi-cycle IVF was recommended based on my AMH (1.16) and poor response to my first IVF (with a different clinic). I was NOT placed on birth control prior to beginning the cycle, which allowed my body to dictate the timeline. He recommended less medication. We paid a flat rate for 3 retrievals and 1 transfer. I was on Clomid for 5 days, and then I began Gonal-F (dosage dependent on follicles). My first retrieval resulted in 6 embryos. My second retrieval resulted in 8 embryos. We did not do a 3rd retrieval, as I had a good amount of embryos already. We did a Day 3 frozen transfer of 2 embryos. I am currently pregnant with a singleton. I had a second sac; however, it did not develop past 5 weeks.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie )
Everyone was friendly and helpful. I got to know many of the staff throughout my visits. I felt like they cared about their patients. After each follicle monitoring, I met with a nurse practitioner or other care coordinator to discuss my plan. I received a phone call later that day, if anything changed. It was nice to meet with a person face-to-face rather than only speak to someone on the phone.
Describe your experience with The Fertility Center of Michigan.
The clinic had short waits. The longest I waited was 20 minutes. The office staff was helpful. The retrievals and transfer were performed at the clinic in Grand Rapids. It was nice to be taken care of by the actual clinic staff, rather than at a Surgi-Center. The clinic allows acupuncturists come in to perform an acupuncture treatment before and after the transfer.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IVF reserve spot: $1500 Multi-cycle IVF rate: $11,000 (3 retrievals, if needed, 1transfer) Anesthesia: $400 (x2) Ultrasounds: $283 per Bloodwork (some was covered by insurance- bloodwork done off-site at Kalamazoo office): $8 per Total without medication: $16,089
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were given information to help us make a decision. 1-2 were recommended, and we decided to do 2.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
8
Dr. Young has always seemed to be very knowledgeable. He could be considered slightly awkward; he is pretty soft spoken. But he is honest, notices and acknowledges when things are or could be tough for my husband and I. He is very encouraging and positive and does take his time with each of us when we meet.... We started with cheaper and less invasive and then worked our way up. But he listened when we wanted to either slow the process or amp it up. He wanted us to be comfortable and confident and as relaxed as we can be on this journey.
+ Read more
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
8
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young has always seemed to be very knowledgeable. He could be considered slightly awkward; he is pretty soft spoken. But he is honest, notices and acknowledges when things are or could be tough for my husband and I. He is very encouraging and positive and does take his time with each of us when we meet.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Look past his slight awkward quietness. He is kind and knowledgeable. Plus at this clinic, all the doctors seem to work together on things. I have been confident in all of his directions and direction changes that he has made for us. They made sense and we saw results.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He is patient and thorough. He also seems to be pretty perceptive and tries to have good, as normal as possible conversations along with the "work" discussions.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He explained all our options, gave his opinion on direction, and we took his advice. He adjusted accordingly when needed. We started with cheaper and less invasive and then worked our way up. But he listened when we wanted to either slow the process or amp it up. He wanted us to be comfortable and confident and as relaxed as we can be on this journey.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie S)
All of the nurses are great. Each doctor has a couple nurses for treatments that aren't ivf, and a nurse specifically for ivf. Everyone seems to work super well together and I have always felt like I have gotten very personal care and that they genuinely want what is best for us.
Describe your experience with The Fertility Center of Michigan.
It is rough sometimes with scheduleing for multiple reasons that unfortunately are managed as best they can be. We have almost no otger options for fertility treatment centers; these doctors work together at multiple locations hours apart. They do the best they can. And by the time you are coming to see them, you are willing to make your schedule wprk with thiers.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Over the last 2 years and multiple cycles of differing attempts, we've spent about $13,000
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Based on what he already knew of our religious beliefs, this was only briefly discussed.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

2
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
2
He [Dr. Young] poorly described the steps of our treatment. I...After our miscarriage - I wasn't contacted to talk about next steps...We sat down with Dr. Young and he quickly went through what we would do for treatment by scribbling upside down on a sheet of paper. He didn't talk about success rates or what might be causing us to not conceive naturally... I was actually more confused leaving the office... They don't always listen to you...
+ Read more
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
2
How was your experience with James Young at The Fertility Center of Michigan?
He poorly described the steps of our treatment. I knew more from friends who had been in our shoes than I did from our one visit with him. After our miscarriage - I wasn't contacted to talk about next steps.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Treat me like a person dealing with infertility, not someone who is paying you and try to get me out of the office as fast as possible.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
We sat down with Dr. Young and he quickly went through what we would do for treatment by scribbling upside down on a sheet of paper. He didn't talk about success rates or what might be causing us to not conceive naturally. I had a couple friends who had been through what we were about to embark on. I knew more about the process from them than I learned from Dr. Young. I was actually more confused leaving the office. Luckily the nurses and schedulers were very helpful when scheduling appointments and telling me what I needed to do next. Additionally, we did an IUI which was successful, but then miscarried. We had to see a different doctor the day we found out we were having a miscarriage. Since then I haven't heard anything from Dr. Young (or the doctor we saw when we learned we were having a miscarriage) about our next steps. I feel like they only care about the money we pay for services, aside from that, they have no vested interest in their patients.
Describe your experience with the nursing staff.
Some of the staff have been ok to work with. They answer questions and can read lab results. However, the day I called to get the results of my bloodwork - after coming in and finding out we may be having a miscarriage the nurse read me my HCG levels and told me everything looked great. Luckily, I knew where my levels should be if I were pregnant. I had to tell the nurse that my levels should be about 100x what they were. I told her this was a new round of HCG testing and that I originally had my levels done two weeks prior. She told me she thought this was my second reading, which I had to tell her it wasn't. She then asked me why I was having my hcg tested again - in which i had to TELL HER, while trying to hold it together, that I had come in for my 6 week appointment that morning and they couldn't find a heartbeat. She was frazzled and told me she understood and in that case I was indeed having a miscarriage.
Describe your experience with The Fertility Center of Michigan.
The strength is that they will try to get you in as soon as possible and have early morning appointments for those who work full-time. Weaknesses. 1. They don't read your charts before calling you, and mistakenly told me everything was good when I was in fact having a miscarriage. 2. They don't always listen to you. I was certain I would ovulate on a Friday or Saturday and thought doing an IUI the following Monday would be too late, the nurse acted like I was crazy to think I would ovulate that soon and told me to take my injection Saturday PM. I again told her I was sure I would ovulate sooner, again she told me it was highly unlikely and acted like I didn't know what I was talking about, but told me to do OPK's so I would know. Sure enough I got a positive OPK the following day of my appoitment, a Friday morning. And got scheduled for an IUI that Saturday. If I hadn't known my body and been adament I may have wasted a ton of money on an IUI 2 days later than I needed it. My IUI I was able to get that Saturday morning was Successful! You don't really have any other options in the Grand Rapids area, unless you want to drive to Lansing, but the amount of appointments required makes that hard to do if you live in Greater GR.
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
8
If you want a doctor who is knowledgeable and confident he is the doctor for you. If you want someone to make you feel warm and fuzzy, not so much.... He was patient and reassuring and did not brush us off like it wasn't a big deal. ...It was males based infertility so Dr. Young wanted to start off with a less aggressive treatment...At first I found him to be kind of cold but very informative. He told my husband and I the facts and didn't sugar coat. I like warm people, but when spending the kind of money we were about to and the emotional ride we about to get on I preferred having confidence in my chosen doctors ability and he gave me that 10 fold.
+ Read more
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
8
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
If you want a doctor who is knowledgeable and confident he is the doctor for you. If you want someone to make you feel warm and fuzzy, not so much. I had a bad fall shortly after becoming pregnant thought IVF. I called the clinic to ask what I should do and they patched us through to Dr. Young on a Sunday night. He was patient and reassuring and did not brush us off like it wasn't a big deal. He understands that this is hard and scary and he doesn't down play that. I felt like it was very important for my husband to feel comfortable with the Doctor we chose as much as I did, and he thought Dr. Young was fantastic. Gave him a lot of peace of mind.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
At first I found him to be kind of cold but very informative. He told my husband and I the facts and didn't sugar coat. I like warm people, but when spending the kind of money we were about to and the emotional ride we about to get on I preferred having confidence in my chosen doctors ability and he gave me that 10 fold. As time went on and we moved from IUI to IVF he became more involved and was available for questions and concerns and made me feel very important.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
It was males based infertility so Dr. Young wanted to start off with a less aggressive treatment. My husband and I started with a round of IUI and were unsuccessful but Dr. Young encouraged us to try at least 3 before moving on to IVF. We did two rounds of IUI and then decided to do IVF. We did a 2 month protocol (the long protocol) and had success.
Describe your experience with the nursing staff.
They were very helpful and always available to answer any questions we had. They were not always warm which sometimes was hard because with all of the hormones I had surging through me I could have used a little more warmth from them.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
$14,000 ICSI and time lapse photography were all part of the cost.
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

10
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
6 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
He [Dr. Young] is the best. Everyone at the clinic is. They actually care and love what they do. His demeanor and nature are both funny, honest, informative and direct...Dr. Young was always honest and realistic from day 1. After 4 failed attempts, he suggested I have a fibroid and a polyp removed. He did the procedure and in less than 2 months, I was pregnant. I consider him to be very intelligent as well as kind, hopeful, really funny and caring. Considering how invasive all the tests & procedures are, his demeanor is top notch. I always felt at ease.
+ Read more
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
How was your experience with James Young at The Fertility Center of Michigan?
He is honest, caring, determined, open and very funny. He is not afraid to be emotional either, as I personally experienced. Dr. Young was always honest and realistic from day 1. After 4 failed attempts, he suggested I have a fibroid and a polyp removed. He did the procedure and in less than 2 months, I was pregnant. I consider him to be very intelligent as well as kind, hopeful, really funny and caring. Considering how invasive all the tests & procedures are, his demeanor is top notch. I always felt at ease. When it was time to transition to my OB, we had an exit interview. We both got emotional. You don't expect that from your Dr. I went back after the birth of my son, so he could meet our miracle :)
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
be prepared to listen, trust and do everything that he tells you
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He is the best. Everyone at the clinic is. They actually care and love what they do. His demeanor and nature are both funny, honest, informative and direct.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
IUI 2 and 3 were a combo of Femara and Ovidrel - didn't work IUI 4, 5 and 6 we switched to injections of Gonal F and Ovidrel. #6 worked. The rationale for being aggressive was because I started the process at age 39. I eventually conceived at 41.
Describe your experience with the nursing staff.
I can't think of anything to improve on at the clinic. All of the staff are wonderful. They seem to care and enjoy what they do. I used a donor and I never once felt judged for that. All of the nurses were compassionate and helpful. My questions were always answered and my scrips filled on time. Scheduling was easy & usually very convenient with my work schedule.they are all very friendly, helpful and knowledgeable. They all know that time is of the essence
Describe your experience with The Fertility Center of Michigan.
there is a wait every time you go but that is to be expected...They are pretty much the only game in town.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
every treatment was around $1500 including visits, tests, drugs, etc.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

8
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
8
Dr. Young was very thorough in explaining everything to us in a way we would understand. He breaks everything down so we know exactly what we will be dealing with. He knows what the end goal for us is and is helping us do whatever it takes to get there.... We did quite a few rounds of fertility medications, one round of injectable and two IUI treatments. All were unsuccessful so now we must move on to IVF.
+ Read more
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
8
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young was very thorough in explaining everything to us in a way we would understand. He breaks everything down so we know exactly what we will be dealing with. He knows what the end goal for us is and is helping us do whatever it takes to get there.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Tell him everything you want to get out of your time at the clinic and express all concerns and fears.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young gave us his undivided attention when addressing all of our concerns and fears.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
We did quite a few rounds of fertility medications, one round of injectable and two IUI treatments. All were unsuccessful so now we must move on to IVF. Dr. Young gave many chances to get pregnant before having to move to the most invasive and expensive treatment.
Describe your experience with the nursing staff.
All of the nurses at the clinic are very professional and so friendly. They understand the sensitive nature of their job so it is so great that they try to be positive for their patients (when it is sometimes hard for the patient themselves to be positive).
Describe your experience with The Fertility Center of Michigan.
The clinics strengths are that they have a very professional and supportive staff. From the receptionist to the nurses and doctors, everyone is there for a common purpose of helping couples achieve pregnancy.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I cannot remember exact costs of certain treatments but I do know part of the ultrasounds have been covered by our insurance. There is an office visit cost as well. All medications are out of pocket. The billing dept is pretty easy to deal with and you can make payments on your account.
8
Doctor
James Young
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29 - 32
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
He [Dr. Young] was kind but always straight to the point- which is what I wanted. He always gave his advice and allowed us time to process it and make the best decisions for us ... My situation was unexplainable infertility . Started with clomid 3 rounds - then took a break - 3 more rounds - then chlomid with injections 3 rounds - sperm test - 3 rounds IUI - then IVF ...
+ Read more
Age
29 - 32
Treated
2016 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
He is black and white. I never felt like he just wanted our money. He educated us and told us his recommendation. His recommendation was typically the fastest route to a baby which is what we wanted. He didn’t make us try everything and waste all our money. He was specific with our situation.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
He is not their to console you. Appreciate his knowledge and take his advice.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He was kind but always straight to the point- which is what I wanted. He always gave his advice and allowed us time to process it and make the best decisions for us.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Everyone’s situation is different. My situation was unexplainable infertility . Started with clomid 3 rounds - then took a break - 3 more rounds - then chlomid with injections 3 rounds - sperm test - 3 rounds IUI - then IVF
Describe your experience with the nursing staff.
Always kind and efficient
Describe your experience with The Fertility Center of Michigan.
They are typically always on time . Quick, knowledgeable and understanding it’s an emotional journey . Billing lady is a little defensive. I’m sure she deals with a lot of people questioning their bill. However, if you call and ask her anything just expect her to sound annoyed with you and quick to defend herself rather then listen to you.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Expensive. I don’t know exacts , lucky my insurance at the time covered some ultrasounds . I paid around $100 a visit $8,000+ in Meds $10,000 in treatments
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I’m not sure my doctors approach ... he recommended to put two in. I did and after 4 embryos I have a healthy baby boy
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
31
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
Recurrent Pregnancy Loss, Other
8
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.... Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
+ Read more
Age
31
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Recurrent Pregnancy Loss, Other
8
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young is slightly deadpan in his delivery or information. If you’re looking for someone who will tell you his honest opinion, he definitely will. It was comforting to me that he would tell me his thoughts or what would be beat for our treatment instead of laying out all the options and having me decide.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Know that you will not see him at every appointment. The clinic works so that whichever doctor is available is the one that sees you. They are all extremely capable.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young did a thorough job explaining our options to me. He helped us come to a decision to go forward with IVF.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I am in the middle of my IVF cycle now, so I am not sure the results yet. But I have appreciated that the medicine they wanted me to buy was almost exactly what I needed.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sarah)
Everyone was extremely thorough and compassionate. I felt well cared for through every interaction.
Describe your experience with The Fertility Center of Michigan.
I liked all the staff, the early hours they were open for appointments, and that they offered a counselor for free to any of their patients. I was slightly disappointed that they close at 3:30, but I understand that they have calls to make to IVF patients at that time.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
IVF with FET was 13,000 at the fertility center, 4,000 for meds (not including meds for FET), and 6,000 to do genetic testing with an outside location.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost appointments
8
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37
Treated
2018
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
Respectful, honest, and open. [Dr. Young] Answered all my questions. ... Wrote notes out for me, assisted me in coming up with the best plan. Gave me assurance when I had crazy questions and explained things to me in a way I could understand. Was real about my situation, allowed me to do things in my own timeline. Was available by phone. ... Glad I transferred 2 embryos. With the cost and my age. ...
+ Read more
Age
37
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
Respectful, honest, and open. Answered all my questions. Wouldn’t have a growing family without him. Wrote notes out for me, assisted me in coming up with the best plan. Gave me assurance when I had crazy questions and explained things to me in a way I could understand. Was real about my situation, allowed me to do things in my own timeline. Was available by phone.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Stay positive. Trust the process!
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
All the docs at the clinic I saw treated me kindly and with respect. This process was confusing and heartbreaking and I wouldn’t be pregnant with twins right now without these physicians. I support and respect all 4 of them.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Started with blood testing, hormones, etc, semen analysis. Moved in to fertility drugs, moved in to iuis, moved in to hsg and sono, removes uterine polyps and proceeded with one last iui before moving in to Ivf. Ivf was very successful for me. Currently 8 months pregnant with boy/girl
Describe your experience with the nursing staff.
Most were compassionate and sometimes they wouldn’t answer or call back right away. Ivf nurses were better
Describe your experience with The Fertility Center of Michigan.
More access to clinic by phone or email. Some of the treatment is time sensitive. Once I ran out of progesterone shots and some things were not early explained in advance by nurse staff. Just making sure Ivf prtocal is very well explained including pharmacy and injection information
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
20,000
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Glad I transferred 2 embryos. With the cost and my age.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

10
Age
28 - 32
Treated
2011 - 2015
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Other
10
Dr. Young was so easy to talk to. He was understanding, and right to the point. Just what we needed.... Although we didn’t see him on every visit, he was very good at consulting us when needed, and setting a good plan. He explained all options and left us with our choice, and opinion on how to proceed.... After 5 IUI attempts, with clomid we then tried injections. After 2 rounds we decided (Dr. Young) that IVF would be our next option.
+ Read more
Age
28 - 32
Treated
2011 - 2015
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Other
10
How was your experience with James Young at The Fertility Center of Michigan?
Although we didn’t see him on every visit, he was very good at consulting us when needed, and setting a good plan. He explained all options and left us with our choice, and opinion on how to proceed. Our visits didn’t lead to success, but we are hopeful that IVF will be the one that works, and we will definey go back to Dr. Young!!
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Go into you appointment with an open mind. Set plans doesn’t always work, and it is easy to get discouraged. Let the expert guide you on your journey.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young was so easy to talk to. He was understanding, and right to the point. Just what we needed.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He suggested using clinics for a few treatments, although we had already done that for a few years. When several rounds didn’t work, we went on to Clomid and IUI. After 5 IUI attempts, with clomid we then tried injections. After 2 rounds we decided (Dr. Young) that IVF would be our next option.
Describe your experience with the nursing staff.
They were very busy, but organized.
Describe your experience with The Fertility Center of Michigan.
Very clean, organized and friendly. They seemed to be a little overwhelmed with how busy the office was. We didn’t feel like just a number, but here were a lot of people in and out, and they didn’t remember our names, or anything . But understandable with their amount of people and clients.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Like most facilities, fertility treatments are expensive. They were open to the cost, and posted this prior to visits.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He just mentioned that we should just choose multiple embryo transfer due to our age. He didn’t like to transfer less than 2.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

10
Age
30 - 32
Treated
2012 - 2014
Success with this Doc
Yes
Treatment
1 IUI, IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
[Dr Young possess an] absolutely great bedside manner and a wonderful doctor. He made me feel optimistic and well cared for. I would fly across the country to see him. I had a cyst aspirated twice, removed once, went through one failed IUI and one successful IVF. Dr Young was our primary Doctor but we also interacted with Dr Dodds. I even got lab results from the doctor at 9 pm one weeknight. I felt valued as a patient and made to feel like a priority....
+ Read more
Age
30 - 32
Treated
2012 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
How was your experience with James Young at The Fertility Center of Michigan?
Absolutely great bedside manner and a wonderful doctor. He made me feel optimistic and well cared for. I would fly across the country to see him.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Take advantage of the counseling the clinic offers at no fee. This is such an emotional experience and the extra support is amazing. The entire staff at TFC is just great.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
The Fertility Center as a whole was amazing. Every person we encountered was polite, respectful and helpful. Receptionists, nurses, doctors and lab staff greeted us by name, never made us feel rushed and wanted to make sure we understood exactly what was happening and (if possible) why. I had a cyst aspirated twice, removed once, went through one failed IUI and one successful IVF. Dr Young was our primary Doctor but we also interacted with Dr Dodds. I even got lab results from the doctor at 9 pm one weeknight. I felt valued as a patient and made to feel like a priority. Whenever I called with a question (billing or medical) my called was returned that same day, usually within an hour or two. The doctors and nurses also made sure to tell us about the free counseling they provide for their patients and the support groups they host. My husband and I felt well taken care of there and they made this whole experience a little better.
Describe your experience with your nurse at The Fertility Center of Michigan.
Amazing nursing staff
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids, Other
10
He [Dr. James Young] has been great. I have had multiple changes in my plan due to firbroids and cysts but he always has a great plan in place. I am currently doing multi-cycle IVF to try to collect as many eggs as possible due to my low AMH. I was worried about it at first but Dr. Young has explained everything.... One round of timed intercourse with menopur. Now multi-cycle IVF. First round we did 300 of Gonal F and Lupron. Second round will be 450 Gonal F and Lupron.
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids, Other
10
How was your experience with James Young at The Fertility Center of Michigan?
He has been great. I have had multiple changes in my plan due to firbroids and cysts but he always has a great plan in place. I am currently doing multi-cycle IVF to try to collect as many eggs as possible due to my low AMH. I was worried about it at first but Dr. Young has explained everything.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Just to trust the process and ask a lot of questions!
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
This was our first experience with the IVF process. He explained the entire process and has been very caring and understanding.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
One round of timed intercourse with menopur. Now multi-cycle IVF. First round we did 300 of Gonal F and Lupron. Second round will be 450 Gonal F and Lupron.
Describe your experience with the nursing staff.
We had some issues in the beginning but it’s because my protocol changes a couple times.
Describe your experience with The Fertility Center of Michigan.
The strengths would be how much all of the staff care from the front desk staff, billing, nurses, and the doctors. There is also an IVF line where you can call if you are an IVF patient and there is someone there to answer your questions.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
We are in the process currently.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost paperwork
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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7
Age
31
Treated
2017
Success with this Doc
No
Treatment
3 Fertility Medications
Diagnosis
Endometriosis
7
Dr. Young was very patient with my many questions and made sure I knew exactly what to expect before moving on. He set up a road map of the steps we would take throughout our journey on our first meeting...We are now planning on laparoscopic surgery for endometriosis...Since I had already taken Clomid for 5 cycles we moved on to taking Femara on days 3-7 and taking Ovidrel on day 13 for 3 cycles. I also had an ultrasound on day 13 of each cycle to check on folicle production. The first cycle I had produced 3 large follicles, the 2nd only 2 good sized follicles and the 3rd, one good size and one small follicle.
+ Read more
Age
31
Treated
2017
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Endometriosis
7
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young was very patient with my many questions and made sure I knew exactly what to expect before moving on. He set up a road map of the steps we would take throughout our journey on our first meeting.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Be open and completely honest with your goals.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
They treated me as an individual and was knowledgable of my case.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Since I had already taken Clomid for 5 cycles we moved on to taking Femara on days 3-7 and taking Ovidrel on day 13 for 3 cycles. I also had an ultrasound on day 13 of each cycle to check on folicle production. The first cycle I had produced 3 large follicles, the 2nd only 2 good sized follicles and the 3rd, one good size and one small follicle. None of these cycles resulted in pregnancy. We are now planning on laparoscopic surgery for endometriosis.
Describe your experience with the nursing staff.
The nursing staff was very informative and always returned my phone calls in a timely manner.
Describe your experience with The Fertility Center of Michigan.
The doctors and nurses at this clinic are very knowledgable and helpful. Unfortunately, this clinic did not accept my insurance so many procedures were expensive.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Ultrasound visits cost around $170. Visits with the Doctor were $190.
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Kalamazoo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 35
Treated
2012 - 2016
Success with this Doc
No
Treatment
8 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
Dr. Young was great, he didn’t sugar coat anything, and gave us options without making us “spend money”. He was very personable, and easy to follow. Great doctor!... He described our scenario to us, using drawings to better describe and understand. While using others as examples, and what we could or should do with all of our options.... The whole team at the Fertility Center were fantastic. We always felt welcomed, and not just another number. Clean, and organized, as with well put together rooms. From the waiting room, to the clinician rooms, everything was well put together.
+ Read more
Age
31 - 35
Treated
2012 - 2016
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
8 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
How was your experience with James Young at The Fertility Center of Michigan?
The whole team at the Fertility Center were fantastic. We always felt welcomed, and not just another number. Clean, and organized, as with well put together rooms. From the waiting room, to the clinician rooms, everything was well put together.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Go for it! Don’t wait, or hesitate. We waited, in fear of answers, but didn’t need to. Wish we would have went in sooner!
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
Dr. Young was great, he didn’t sugar coat anything, and gave us options without making us “spend money”. He was very personable, and easy to follow. Great doctor!
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He described our scenario to us, using drawings to better describe and understand. While using others as examples, and what we could or should do with all of our options.
Describe your experience with the nursing staff.
They were thorough, but busy as most nurses are.
Describe your experience with The Fertility Center of Michigan.
Doctors, and atmosphere were great strengths. Most of the nurses were warm, knowledgeable and helpful. There was a nurse or 2 that were a little Flustered and overwhelmed. They seems rushed, and not very helpful with questions. The nurse phone line is always hard to get to. You have to wait for a call back.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I wish there would have been more options for financial help/care. You paid before you left, and could not be billed. Cost were a average with other clinics.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
We were told that with our age, and fertility issues on both sides, we should do a multiple embryo transfer.
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to order appropriate test
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34 - 37
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS
10
I was in denial that I even needed to see a specialist. But once I met with him [Dr. Young], he didn't make me feel like it was a bad thing that I needed him. I so much hope when I left our very first meeting. I truly felt that after 5 miscarriages at that time, that we were going to be parents with his help!...I took femara 5mg on cycle days 3-7. On CD 13 I had a follicle scan where they found a large follicle that they were very pleased with. I was then given a shot of ovidrel in the office. Was told to have intercourse two days later. We got pregnant on the first cycle
+ Read more
Age
34 - 37
Treated
2013 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS
10
How was your experience with James Young at The Fertility Center of Michigan?
I was in denial that I even needed to see a specialist. But once I met with him, he didn't make me feel like it was a bad thing that I needed him. I so much hope when I left our very first meeting. I truly felt that after 5 miscarriages at that time, that we were going to be parents with his help!
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Trust him!!
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I felt like he cared specifically for me and not for money.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I took femara 5mg on cycle days 3-7. On CD 13 I had a follicle scan where they found a large follicle that they were very pleased with. I was then given a shot of ovidrel in the office. Was told to have intercourse two days later. We got pregnant on the first cycle and now have a healthy 2 yr old!
Describe your experience with the nursing staff.
I felt very comfortable with the nurses. They knew that we had already been through so much heartache and made us feel at peace with the whole process.
Describe your experience with The Fertility Center of Michigan.
I have nothing bad to say about this office!
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I thought they were much higher than they should have been. For a follicle scan...using the same exact machine as my ob does for an ultrasound, it was $184 not covered by insurance. And then, if you had to meet in the consult room for more than 5 min, it was another $68 I believe. For what we have already been through emotionally, I feel it was way over done.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
10
Age
30
Treated
2012
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Anovulation, Other
10
Dr. Young was very thorough with reviewing things and coming up with a plan of treatment. He made sure our questions were answered and had good bedside manner. He was very kind and also presented all the facts.... t was discovered that I have hypothyroidism, so treatment began immediately for that. Since I was not ovulating, we planned to do 3 cycles with Femara and Ovidrel, and if those were unsuccessful, we would move on to discuss other options. An ultrasound was done during the cycle to see how many eggs there were, the basic quality, and to determine when to do the Ovidrel shot. The first cycle was unsuccessful. The second cycle resulted in a twin pregnancy.
+ Read more
Age
30
Treated
2012
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Anovulation, Other
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr. Young was very thorough with reviewing things and coming up with a plan of treatment. He made sure our questions were answered and had good bedside manner. He was very kind and also presented all the facts.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Try not to lose hope.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
The staff and Dr. Young were very caring and compassionate with every interaction.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
It was discovered that I have hypothyroidism, so treatment began immediately for that. Since I was not ovulating, we planned to do 3 cycles with Femara and Ovidrel, and if those were unsuccessful, we would move on to discuss other options. An ultrasound was done during the cycle to see how many eggs there were, the basic quality, and to determine when to do the Ovidrel shot. The first cycle was unsuccessful. The second cycle resulted in a twin pregnancy.
Describe your experience with the nursing staff.
The staff was wonderful. They were caring and answered any questions we had. They always showed respect.
Describe your experience with The Fertility Center of Michigan.
The clinic was easy to find, professional looking, had a good layout, and was clean. There were pictures of babies that had resulted from the clinic, which could be sensitive for some, but could be encouraging for others.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Endometriosis, Unexplained
6
He [Dr. James Young] seems to know his stuff yet didn’t make us feel super confident that we would get pregnant. When asked about further testing, he said there wasn’t much else they could do. He seems to care but we would appreciate more compassion... Clomid or femara Day 3-5 ultrasound Mid cycle ultrasound IUI day 12-15 Surgery to remove endometriosis No results
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Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI
Diagnosis
Endometriosis, Unexplained
6
How was your experience with James Young at The Fertility Center of Michigan?
He seems to know his stuff yet didn’t make us feel super confident that we would get pregnant. When asked about further testing, he said there wasn’t much else they could do. He seems to care but we would appreciate more compassion
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Don’t expect compassion
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
I felt it was all about meds and pushing IVF. There wasn’t much compassion encouraging me that they could help
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
Clomid or femara Day 3-5 ultrasound Mid cycle ultrasound IUI day 12-15 Surgery to remove endometriosis No results
Describe your experience with the nursing staff.
They were nice and explained everything
Describe your experience with The Fertility Center of Michigan.
It took a long time to get in to see a doctor. We waited 45 minutes to get into the doc on our first visit. When we got in, the nurses were great. It did not quite meet our expectations as we left feeling a bit discouraged as the main thing the doctor talked about was IVF
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
I think the clinic is average as to what other clinics cost. They did a good job of helping us find cheaper medication
6
Doctor
James Young
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
7
He [Dr. James Young] has a very laid back personality. Did not meet with him every time, but I did not mind because the other doctors and nurses were very friendly and willing to help. I appreciate that the wait time to see him was not super long.... He is always friendly and on time.... I love how they have such a large staff that they are able to go along with my cycle instead of messing with it to fit their time line. I just wished that the 4 IUI's and the IVF round would have worked.
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Age
27 - 28
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
7
How was your experience with James Young at The Fertility Center of Michigan?
He has a very laid back personality. Did not meet with him every time, but I did not mind because the other doctors and nurses were very friendly and willing to help. I appreciate that the wait time to see him was not super long.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
Be patient & try not to get overwhelmed by the process, and the needles. All the many needles.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He is always friendly and on time.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I was on so many, I do not remember. I know I took Clomid, Femara, Gonal F, Progesterone shots in oil, ovidril, and a few others I cannot remember the names of.
Describe your experience with The Fertility Center of Michigan.
I love how they have such a large staff that they are able to go along with my cycle instead of messing with it to fit their time line. I just wished that the 4 IUI's and the IVF round would have worked.
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
Due to my insurance not covering anything, I have paid over $20,000 so far, out of pocket, for our treatments,
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He wanted to transfer multiple embryos, and so did we.
7
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
10
Dr Young has a flat affect, but we loved his dry humor, and he still had a decent bedside manner. He was always kind, just not extremely bubbly personality, more dry than Dr Dodds. He got us pregnant though! He was always professional, and honest with us about success chances. He was super aggressive with advancement of options to get pregnant, which we appreciated.
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Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
Dr Young has a flat affect, but we loved his dry humor, and he still had a decent bedside manner. He was always kind, just not extremely bubbly personality, more dry than Dr Dodds. He got us pregnant though! He was always professional, and honest with us about success chances. He was super aggressive with advancement of options to get pregnant, which we appreciated.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
See past the dry humor, he really cares.
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
he was straight with us, but knew our goals and was set out to achieve them
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I don’t recall specifics
Describe your experience with the nursing staff.
Very sweet.
Describe your experience with The Fertility Center of Michigan.
always made sure there was availability for appointments as you needed. must pay for everything up front. they definitely made sure you paid for everything before you started scheduling. some times you wouldn’t get phone calls back in the amount of time you had hoped or were promised. other than that, the staff was very caring, supportive, sensitive to your needs, and collaborated well with physicians.
Describe James Young's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
multiple got us pregnant with multiples!
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
10
Doctor
James Young
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.

10
Age
41
Treated
2018
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor
10
He was very thorough in explaining everything and telling us what the next course of treatment should be was very caring and compassionate as well I would recommend him...He treated me like a person explained everything thoroughly and didn't rush us through...He is very nice n will answer all type questions...He had my on clomid for an iui procedure to help produce multiple eggs wich ended in not getting pregnant due to my husbands low sperm count n low motility he then told us after the failed iui ivf was are next step
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Age
41
Treated
2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor
10
How was your experience with James Young at The Fertility Center of Michigan?
He was very thorough in explaining everything and telling us what the next course of treatment should be was very caring and compassionate as well I would recommend him and all lol the other Dr's at the fertillity center
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
He is very nice n will answer all type questions
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He treated me like a person explained everything thoroughly and didn't rush us through
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
He had my on clomid for an iui procedure to help produce multiple eggs wich ended in not getting pregnant due to my husbands low sperm count n low motility he then told us after the failed iui ivf was are next step
Describe your experience with the nursing staff.
They were all great explaining everything caring and compassionate and if they did not know something they would go ask the Dr to get tyne answer
Describe your experience with The Fertility Center of Michigan.
They are all great caring and compassionate and explain everything thoroughly the office n staff are all great and very welcoming never had to wait long at my appointments and even brought me in on a Saturday for a test I needed done
Describe the costs associated with your care under James Young at The Fertility Center of Michigan.
For the iui it was roughly 800 after all the appointments and medications have not done ivf yet due to the high cost
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 39
Treated
2012 - 2019
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
10
He [Dr. James Young] was so incredibly kind and caring and treated me like a person...He was very informative and compassionate with us and wanted to make sure he helped us in our very way he could. He explained in detail what would work for us and our chances of receiving pregnancy. Talked through the procedure and what to do and expect...I had cysts for a few months and one cycle needed to be canceled because there weren’t many follicles. We did another cycle and ER and ET resulting in a pregnancy.
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Age
32 - 39
Treated
2012 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
How was your experience with James Young at The Fertility Center of Michigan?
He was very informative and compassionate with us and wanted to make sure he helped us in our very way he could. He explained in detail what would work for us and our chances of receiving pregnancy. Talked through the procedure and what to do and expect.
What's one piece of advice would you give a prospective patient of James Young at The Fertility Center of Michigan?
He truly cares for his patients
During treatment, were you treated like a number or a human with James Young at The Fertility Center of Michigan?
He was so incredibly kind and caring and treated me like a person.
Describe the protocols James Young used in your cycles at The Fertility Center of Michigan and their degree of success.
I had cysts for a few months and one cycle needed to be canceled because there weren’t many follicles. We did another cycle and ER and ET resulting in a pregnancy.
Describe your experience with the nursing staff.
Very caring and compassionate
Describe your experience with The Fertility Center of Michigan.
Very nice, caring, compassionate, trustworthy staff. Everyone on the team is like and treats you like family. They want to know about you and help you in anyway they can. They are helpful in any questions you have or concerns you may have.
10
Doctor
James Young
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Fertility Center of Michigan
Grand Rapids
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with James Young at The Fertility Center of Michigan.