Rated 8.6
Strongly recommend: 64%Neutral: 29%Don't recommend: 7%8.6
64% strongly recommend
58 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Toledo
Residency
U. of Toleda
Fellowship
Ohio St

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
James Young (retired) works at

The Fertility Center of Michigan
Rated 8.5
Strongly recommend: 65%Neutral: 24%Don't recommend: 11%8.5

At 4 offices

Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
Show 2 more
Explore Clinic

58 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2018, Successful
NPS
10
NPS
10
Age 29 - 35
4 IUI
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr Young always took time to explain everything and keep us informed of all options and advise us. ... He was compassionate and supportive of us and the decisions we made. Very thankful he was our physician. ... Our infertility was due to male factor. After multiple failed IUIs we tried IVF. After a fresh transfer resulted in a pregnancy loss we did a frozen transfer using the long protocol
It is clean, comfortable, and feels private. All of the staff [The Fertility Center of Michigan] are friendly and helpful and really seem to go above and beyond. You always know what to expect and feel safe in their hands. All of the physicians I encountered were amazing. Although we did not utilize them, support groups and counselors are offered to help you with this difficult journey. The nursing staff are all awesome as well. They almost feel like and family and are some of your biggest supporters and cheerleaders throughout the IVF process
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Awesome doctor! He always explained everything clearly and answered our questions thoroughly. We always felt like he genuinely cared and was rooting for us. He was compassionate and supportive of us and the decisions we made. Very thankful he was our physician.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
This is not an easy journey to be on. Be open and honest. Ask any questions you may have
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr Young always took time to explain everything and keep us informed of all options and advise us. He seemed to genuinely care about us and helping us have a family
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Our infertility was due to male factor. After multiple failed IUIs we tried IVF. After a fresh transfer resulted in a pregnancy loss we did a frozen transfer using the long protocol
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Wonderful! All were very supportive and helpful throughout the entire process. They cheered with you and were empathetic when things did not go as hoped. They made sure you understood everything from meds to procedures and were always available to answer questions
Describe your experience with The Fertility Center of Michigan.
It is clean, comfortable, and feels private. All of the staff are friendly and helpful and really seem to go above and beyond. You always know what to expect and feel safe in their hands. All of the physicians I encountered were amazing. Although we did not utilize them, support groups and counselors are offered to help you with this difficult journey. The nursing staff are all awesome as well. They almost feel like and family and are some of your biggest supporters and cheerleaders throughout the IVF process
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
My health insurance did not cover anything. Overall with medications and treatment we spent around $20,000
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I’m glad we transferred two. I had a singleton pregnancy but would have been okay with two babies as I always hoped to have a large family
10
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 29
1 Fertility Medications
Tubal Blockage
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
I was very nervous going into TFC as my husband and I had been trying for 7+ years ...Dr. Young had me do a medication to induce a period (i can’t remember the name) and then chlomid after that. I was told when to take the ovidrel injection shot to make me ovulate. ... Dr. Young was extremely kind. ... Dr. Young tells you like it is. He is going to come up with the best plan to get you to your end goal.
I was very nervous going into TFC as my husband and I had been trying for 7+ years. All the staff were extremely friendly and helped make the process less nerve racking. ... Everyone is so friendly and compassionate to your situation. I wouldn’t change a thing. All of the staff from the check-in to check-out were marvelous. Everyone always had a smile on their face.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
I was very nervous going into TFC as my husband and I had been trying for 7+ years. All the staff were extremely friendly and helped make the process less nerve racking. Dr. Young has explained that i should do a second hysterosalpingogram and when he could tell that i was visibly upset, he was able to ease my mind about it. I am so happy i listens because after that HSG, Dr. Young was able to help us come up with a good treatment plan and on our very first round of meds and injections we we blessed with our miracle baby! Avery is now 8 months old and as healthy as ever. This would have never happened without Dr. Young and the fertility center. We are forever thankful!
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Dr. Young tells you like it is. He is going to come up with the best plan to get you to your end goal.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr. Young was extremely kind. He explained to me that i should get a second hysterosalpingogram and he could tell that i was visibly upset about having to go through that again and he talked me through it to put my mind at ease.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Dr. Young had me do a medication to induce a period (i can’t remember the name) and then chlomid after that. I was told when to take the ovidrel injection shot to make me ovulate. Then i went in for multiple ultrasounds of my ovaries so they could tell us when to do the timed intercourse. After our last ultrasound they told us when to do the times intercourse and then we were pregnant! On our first try!!
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All the nurses were very friendly and helpful!
Describe your experience with The Fertility Center of Michigan.
Everyone is so friendly and compassionate to your situation. I wouldn’t change a thing. All of the staff from the check-in to check-out were marvelous. Everyone always had a smile on their face. Dr. Young was so kind and helpful. My husband and so are forever greatful to Dr. Young and all of the staff at TFC for our miracle baby!
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
I was extremely surprised. My doctors bills leading up to TFC were way more than any i got from TFC
10
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
8
NPS
10
Age 37 - 39
6 IUI
1 IVF
Donor Sperm
European
Income $0 - $49K
Teacher
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. James Young] is very knowledgeable and helpful...I underwent three months of femara and iui unsuccessfully. Then three with clomid that were unsuccessful. I moved on to ivf. My first retrieval did not go as planned. I had very few embryos. I can't remember the exact name of the protocol, but this next round we are going with the flare protocol... recommended multiple embryo transfer due to my age...was very calm and did a good job explaining procedures and answering my questions.
All the nursing staff [at The Fertility Center of Michigan] was amazing. Heidi was my favorite because she was the most understanding and compassionate...Always return calls in a timely manner. Willing to answer any questions and offer support when needed. They definitely go the distance for their patients. I feel very comfortable with them and appreciate their help...I underwent three months of femara and iui unsuccessfully. Then three with clomid that were unsuccessful. I moved on to ivf. My first retrieval did not go as planned. I had very few embryos. I can't remember the exact name of the protocol, but this next round we are going with the flare protocol.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Very calm and patient, almost too much so. Did a great job explaining procedures and answering any questions or concerns. I always felt safe and comfortable. If I was worried or nervous, he did a great job to ease my fears.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Ask questions about your treatment if you have them. He is very knowledgeable and helpful.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr. Young was very calm and did a good job explaining procedures and answering my questions.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I underwent three months of femara and iui unsuccessfully. Then three with clomid that were unsuccessful. I moved on to ivf. My first retrieval did not go as planned. I had very few embryos. I can't remember the exact name of the protocol, but this next round we are going with the flare protocol.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Ashley)
All the nursing staff was amazing. Heidi was my favorite because she was the most understanding and compassionate.
Describe your experience with The Fertility Center of Michigan.
Very compassionate. Always return calls in a timely manner. Willing to answer any questions and offer support when needed. They definitely go the distance for their patients. I feel very comfortable with them and appreciate their help.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
Most of my cost was out of pocket. Some treatments were covered by insurance.
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
My doctor recommended multiple embryo transfer due to my age. It made sense to me and I felt comfortable with his decision.
8
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
7
NPS
10
Age 34 - 35
3 IUI
Unexplained
Other
Income $100K - $199K
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Young is friendly, compassionate, and caring. He will tell you everything that is going on, which made me as a patient, feel very comforted. I do not see Dr. Young when I go in for my routine appointments, sometimes that is a little frustrating, although I do understand he is very busy. ... The first three months I was a patient of Dr. Young’s he had me doing timed cycles. We had a consultation shortly into month four and didn’t want to skip a month so we did another timed cycle. After those four months we have done 2 unsuccessful IUIs and just completed our third IUI, currently awaiting the results. All IUIs have been with Gonal-F injection
The Kalamazoo clinic [The Fertility Center of Michigan] is very friendly. From the minute you walk in the door they greet you by name with a smile. The staff is generally the same people which makes you feel more comfortable and less like a number. ... The nurse I generally see is amazing, supportive, honest, and informative. They are right there with you, encouraging you to stay strong but also understand you will have days you want to cry and scream.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Dr. Young is friendly, compassionate, and caring. He will tell you everything that is going on, which made me as a patient, feel very comforted. I do not see Dr. Young when I go in for my routine appointments, sometimes that is a little frustrating, although I do understand he is very busy.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr. Young takes the time to ensure you are comfortable.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
The first three months I was a patient of Dr. Young’s he had me doing timed cycles. We had a consultation shortly into month four and didn’t want to skip a month so we did another timed cycle. After those four months we have done 2 unsuccessful IUIs and just completed our third IUI, currently awaiting the results. All IUIs have been with Gonal-F injections.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nurse I generally see is amazing, supportive, honest, and informative. They are right there with you, encouraging you to stay strong but also understand you will have days you want to cry and scream.
Describe your experience with The Fertility Center of Michigan.
The Kalamazoo clinic is very friendly. From the minute you walk in the door they greet you by name with a smile. The staff is generally the same people which makes you feel more comfortable and less like a number.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
The cost for timed cycles, with my insurance, was covered except for the medication deductible of $40. The cost for IUI cycles, with my insurance, was $600, $40 for ovulation shot, and $40 per box of injections.
7
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
2 Fertility Medications
Unexplained
European
Other
Income $50K - $99K
1st of 2 Docs
27 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Young] is very caring and down to earth. Wants the best for us and truly wants to help.... He goes over every detail including the percentages/results from people my age with infertility issues and why he thinks we should try this. He wants to help us and get us results of a pregnancy. He truly cares about my husband and I.... First timed medicated cycle. I did gonel-f at 50 for 6 days and than ovudril after ultrasound/bloodwork said I was going to ovulate.
Very on top of everything. And always there to answer questions you have. Office staff [Fertility Center of Michigan] is always very friendly. And happy to help anytime you need it. No weaknesses. This office rocks. I definitely would tell a new patient to try to not be nervous. They truly want to help....Medicine cost was $40-$900 depending on my insurance. Ultrasound was half covered so that was $190. Bloodwork was covered. Office visit was $50
How was your experience with James Young (retired) at The Fertility Center of Michigan?
He goes over every detail including the percentages/results from people my age with infertility issues and why he thinks we should try this. He wants to help us and get us results of a pregnancy. He truly cares about my husband and I.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Nothing. He is a wonderful doctor.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
He is very caring and down to earth. Wants the best for us and truly wants to help.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
First timed medicated cycle. I did gonel-f at 50 for 6 days and than ovudril after ultrasound/bloodwork said I was going to ovulate. Second I did another medicated cycle. This time doing gonel-f at 75 for 7 days than the ultrasound/bloodwork. Than ovudril as directed
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Amy Brown)
Very informative & funny. Makes you feel better about the issues.
Describe your experience with The Fertility Center of Michigan.
Very on top of everything. And always there to answer questions you have. Office staff is always very friendly. And happy to help anytime you need it. No weaknesses. This office rocks. I definitely would tell a new patient to try to not be nervous. They truly want to help.
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
Medicine cost was $40-$900 depending on my insurance. Ultrasound was half covered so that was $190. Bloodwork was covered. Office visit was $50
10
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 24
4 Fertility Medications
Anovulation
PCOS
Tubal Blockage
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. James Young] is very patient but also straight forward and factual. I never feel confused when he is talking about treatment and what could come next...Although we are still not pregnant, dr young has been very clear each visit on what might come next, leaving no surprises for us. We love that he is very “to the point”. We have no doubt that he is setting our treatment plan in our best interest. Hoping we see a miracle soon...
I have no weaknesses to report. The fertility center is amazing. All staff is always polite, kind and compassionate...The nursing staff and staff at the fertility center in general is amazing!...[Dr. James Young] is very patient but also straight forward and factual. I never feel confused when he is talking about treatment and what could come next...Although we are still not pregnant, dr young has been very clear each visit on what might come next, leaving no surprises for us. We love that he is very “to the point”. We have no doubt that he is setting our treatment plan in our best interest. Hoping we see a miracle soon...
How was your experience with James Young (retired) at The Fertility Center of Michigan?
Although we are still not pregnant, dr young has been very clear each visit on what might come next, leaving no surprises for us. We love that he is very “to the point”. We have no doubt that he is setting our treatment plan in our best interest. Hoping we see a miracle soon.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Like any patient going through infertility I would encourage they come with a set of questions for their doctor! It can all be very confusing and you want the answers while you’re able to speak with them versus when you’re at home with no one to answer the questions
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
Dr young is very patient but also straight forward and factual. I never feel confused when he is talking about treatment and what could come next.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
AMH year in April showing positive for PCOS, first round ovidrol and Femara in May-, also hsg showing blocked right tube, in May one follicle, second round in June 2 follicles on blocked side, surgery in July to open tube, third round in August, 2 follicles on left side- right side open from surgery, fourth round September- midcycle ultrasound tomorrow
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nursing staff and staff at the fertility center in general is amazing!
Describe your experience with The Fertility Center of Michigan.
I have no weaknesses to report. The fertility center is amazing. All staff is always polite, kind and compassionate. As said before, as a new patient be prepared to come with a list of potential questions so you can be ready to get all the answers you’d been waiting for for so long!
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
Affordable. Insurance covers ultra sounds, meds are around 70 a month, and surgeries were what was costly. Hsg around 400 and laparoscopy around 2500
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Unsuccessful
NPS
10
NPS
10
Age 24 - 29
1 IUI
1 IVF
Unexplained
Other
Other
Income $50K - $99K
Nurse or HC Services
1st of 5 Docs
10 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. James Young] is a very kind hearted person that my husband and i can talk to without feeling lots of grief when all we have in our mind is why? Why isn't anything working for us. He has went through many options with us to try and find some answers for us in our journey...When we would have appointments he would draw things out and explain word for word what we would expect and things he recommended we try...
the billing staff [at The Fertility Center of Michigan] along with dr. young has worked with me with my insurance to get some things covered as we know not a lot of fertility is covered. The staff has also given me a couple numbers for medications so im not paying hundreds of dollars on one month of something. They have been very easy with taking payments on things...Its very homey and you just feel very comfortable. There is a lot of privacy in all the rooms so you dont feel awkward. I like where its at because when you walk in you know everyone is there for the same thing.
How was your experience with James Young (retired) at The Fertility Center of Michigan?
When we would have appointments he would draw things out and explain word for word what we would expect and things he recommended we try. He knew that we did want to spend a lot of money because things are expansive so he told us different options to try first before jumping into spending thousands of dollars. He looked out for the best interest of my husband and myself. He knew our struggle as we had a miscarriage before all the fertilty treatments. He knows how bad we want to be parents and is trying to get that to happen and find the outcome as he knows it can happen.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Listen to him, he knows what hes talking about. He is not just your doctor. Hes a ear that will listen to you and give you advice and make sure its what YOU want for yourself. He wants to give eveyone the wish of becoming a parent.
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
He is a very kind hearted person that my husband and i can talk to without feeling lots of grief when all we have in our mind is why? Why isn't anything working for us. He has went through many options with us to try and find some answers for us in our journey.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
When we met with Dr. Young we first went over everything that he needed to know we had been trying to conceive for a year. I was referred by my family doctor to him. We explained how we had a miscarriage 2 years prior to coming here. He went over different things and treaments for us. We decided to start on femara. That wasn't working so he suggested i do a HSG. We did that it came back that my one tube was clear and good. The other one they couldn't see at all. The doctor didnt know if i had one or if it was there but inflamed as i had a person training and i tensed up. I was on the femera for quite awhile so he then put me on clomid in addition to injections. That still wasnt working so he upped ny dose. My husband then was tested and it showed he motility was low. So he then had us do a iui along with my injections and clomid throughout the whole time being at the fertilty clinic he also had me take progesterone pills. We are now to the point of having a laperscopic surgery to get some more answers as to why we still cant conceive. We are hoping for some good news. In all of this he has expalined to us every bit of the procedure and what will go in my body. He has told us different over the counter medications for myself and my husband to take to also help with conceiving.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All the nursing staff are so nice. They definitely all have a heart. And some have been in the same position as myself and others. They are so easy to talk to and always have a smile on there face. They always try to make you feel better or put you in a good mood. They always know what to say when you may feel discouraged or feel like giving up. They are definitely there because they love there job.
Describe your experience with The Fertility Center of Michigan.
I think everything about this clinic is perfect. Its very homey and you just feel very comfortable. There is a lot of privacy in all the rooms so you dont feel awkward. I like where its at because when you walk in you know everyone is there for the same thing.
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
They had specific days and times that you needed to come in. It may have messed with my work schedule. But it had nothing to do with the place. Its just how our body works. I know there are many people going through what i am so i understand. There are only certain days we can be seen at the clinic but that is because thats when they will be able to see things better in our body because of the cycle day we are on our what it looks like for the month. You cant have a baby any day of the month and they know that, thats why they plan accordingly to your cycle and when is best for your body
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
Everything has been very expensive. But the billing staff along with dr. young has worked with me with my insurance to get some things covered as we know not a lot of fertility is covered. The staff has also given me a couple numbers for medications so im not paying hundreds of dollars on one month of something. They have been very easy with taking payments on things. The only thing i wish they did was payments on iui or ivf. Instead of needing money up front. It can get discouraging knowing your doing all this paying all this for a possibility a what if. And if it doesn't happen you spend that all over again. I wish there was better payment options like that.
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He is very productive in what he does.
10
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 IUI
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. James Young] listened to my concerns and what I was saying and going on with my body...He knew what he was talking about and was able to word it so then I understood what steps we were going to be doing. At each appointment he would explain in a way that made sense to me and my husband and we looked forward to seeing him at appointment and knew he would answer all of our questions that we had about the meds and timing with everything.
They [nurses at The Fertility Center of Michigan] are amazing and very caring about their patience and they are very encouraging and able to talk to them about things that are on your mind...They are very caring and encourage of your well being and ask how you are as soon as you walk I to the office. They dont have any weakness that I see. The office is always clean and maintained. If you have something going on in your life that your struggling with and need a hug they will give you words of encouragement and a hug. They are awesome
How was your experience with James Young (retired) at The Fertility Center of Michigan?
He knew what he was talking about and was able to word it so then I understood what steps we were going to be doing. At each appointment he would explain in a way that made sense to me and my husband and we looked forward to seeing him at appointment and knew he would answer all of our questions that we had about the meds and timing with everything.
What's one piece of advice would you give a prospective patient of James Young (retired) at The Fertility Center of Michigan?
Just go with the flow
During treatment, were you treated like a number or a human with James Young (retired) at The Fertility Center of Michigan?
He listened to my concerns and what I was saying and going on with my body.
Describe the protocols James Young (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
So as of right now we are doing the ultrasound on day 3 or 4 of period then injection shots for 5 days then blood work and ultrasound one more day of gonal f injection shot then ovidil injection shot then intercourse the next 3 nights then start prtestrone on Friday April 19 then two weeks in home pregnancy test call with results. Supposed to do IUI but don't have the extra money right now for it.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They are amazing and very caring about their patience and they are very encouraging and able to talk to them about things that are on your mind
Describe your experience with The Fertility Center of Michigan.
They are very caring and encourage of your well being and ask how you are as soon as you walk I to the office. They dont have any weakness that I see. The office is always clean and maintained. If you have something going on in your life that your struggling with and need a hug they will give you words of encouragement and a hug. They are awesome
Describe the costs associated with your care under James Young (retired) at The Fertility Center of Michigan.
So we had to pay out of pocket for some of our ultrasounds some meds, all IUI if we did ivf office visit copays. Insurance did cover like 3 things office visits, ultrasounds and meds with copay
Describe James Young (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
10
Doctor
James Young (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5