Verified
This patient has provided documentation of treatment at this clinic.
2014 - 2015, Successful
10
8
Review of
I just felt like out of everyone I saw, he cared most about my actual well-being and cared how all this treatment was affecting me. He's has more alternative leanings than most fertility doctors (e.g., supports supplements, diet changes, minimal procedures, natural birth) and that's not everyone's cup of tea.
...Even more frustrating to deal with than the ones at UCSF. Unbelievable. Never answer the phone, don't always call back, patients don't get assigned to anyone in particular, hard to know if anyone's looking at your emails, no one person on top of your case, etc etc. So much time spent being on hold getting nowhere!
How was your experience with Jan Rydfors at Freyja Clinic?
I answered this question earlier.
What's one piece of advice would you give a prospective patient of Jan Rydfors at Freyja Clinic?
He's has more alternative leanings than most fertility doctors (e.g., supports supplements, diet changes, minimal procedures, natural birth) and that's not everyone's cup of tea. But if you are open to it and are desparate to get pregnanat, I'd suggest going to see him for a consult if nothing else. It helps to get another opinion and you never know what you may learn. In my case, his suggestions on diet changes to help manage my PCOS has made so much difference.
During treatment, were you treated like a number or a human with Jan Rydfors at Freyja Clinic?
Dr Rydfors is really personable. Part of it is because he's Swedish and has a foreign air that is very charming. But mostly, I just felt like out of everyone I saw, he cared most about my actual well-being and cared how all this treatment was affecting me. On my first (and only) appointment, he went above and beyond, offering to perform an ultrasound free of charge when I was very insistent that I did not need yet another ultrasound. He said he felt it was important for a comprehensive and meaningful first visit and while I acquiesed, he discovered that I was already pregnant :) That's my kind of doctor!
Describe your experience with the nursing staff at Freyja Clinic.
It's hard to believe, but Dr Rydfors care team is even more frustrating to deal with than the ones at UCSF. Unbelievable. Never answer the phone, don't always call back, patients don't get assigned to anyone in particular, hard to know if anyone's looking at your emails, no one person on top of your case, etc etc. So much time spent being on hold getting nowhere!
What specific things went wrong at Freyja Clinic?
- Failed to call with results
- Failed to order appropriate test
Describe the specific things that went wrong at Freyja Clinic.
Just inefficient, slow, and maybe lazy? Is it really critical that they not answer the phones during lunch hour? I felt like I saw enough admin/nursing bodies in the office that they can probably manage to cover lunch. I mean, it's not like it's a discount clinic. Just my two cents! Dr Rydfors, fire your entire team except for Lilly and start over!
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