Verified
This patient has provided documentation of treatment at this clinic.
2018 - 2019, Unsuccessful
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Very limited interaction with Dr Nani herself. The follow up meetings after each cycle were incredibly short and rushed. No discussion about protocols used, what worked, didn’t. Pushed out the door...It’s obvious Dr Nani is knowledgeable, just not personable...She never presented options (we brought them to her), nor did she listen to our concerns. She answered questions in a rushed manner at a level above our heads and then abruptly changed the topic.
[Fertility Center of Illinois is] a good facility, but they are concerned with their statistics and moving people thru according to a prescribed formula. Again, know yourself and align your doctor and care team with what you need. Don’t let them brush you off until you know you are done. They work for you...We stayed with the clinic this long because of the nursing team- from Sarah to Anne to Angel. All were so kind and truly seemed to be rooting for us. They showed compassion. When we got negative results they cried with us. Dr Nani couldn’t even pick up the phone herself.
How was your experience with Jane Nani at Fertility Centers of Illinois?
It’s obvious Dr Nani is knowledgeable, just not personable. At least, not if she does t care about your particular situation. She never presented options (we brought them to her), nor did she listen to our concerns. She answered questions in a rushed manner at a level above our heads and then abruptly changed the topic.
What's one piece of advice would you give a prospective patient of Jane Nani at Fertility Centers of Illinois?
Look at her website and if you don’t fall into her passion area, seek treatment with other doctors. When she is done with you, she’s done.
During treatment, were you treated like a number or a human with Jane Nani at Fertility Centers of Illinois?
Very limited interaction with Dr Nani herself. The follow up meetings after each cycle were incredibly short and rushed. No discussion about protocols used, what worked, didn’t. Pushed out the door.
Describe the protocols Jane Nani used in your cycles at Fertility Centers of Illinois and their degree of success.
We probably tried all of them at some point, but HGH was the most successful once we got there. No rationale was ever given beyond “seems like you are responding so let’s try it again.”
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Sarah)
We stayed with the clinic this long because of the nursing team- from Sarah to Anne to Angel. All were so kind and truly seemed to be rooting for us. They showed compassion. When we got negative results they cried with us. Dr Nani couldn’t even pick up the phone herself.
Describe your experience with Fertility Centers of Illinois.
It’s a good facility, but they are concerned with their statistics and moving people thru according to a prescribed formula. Again, know yourself and align your doctor and care team with what you need. Don’t let them brush you off until you know you are done. They work for you.
Describe the costs associated with your care under Jane Nani at Fertility Centers of Illinois.
Covered by insurance
What specific things went wrong at Fertility Centers of Illinois?
- Lost results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Fertility Centers of Illinois.
The nurse said one thing and the doctors said another (despite the nurse talking to the doctor). Lab work was lost and had to be redone. Orders sometimes weren’t ready for us.