Rated 8
Neutral: 100%8
0% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6
6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of North Carolina - Chapel Hill
Residency
Long Island Jewish Medical Center
Fellowship
New York Presbyterian Hospital-Columbia University

How Doctor Communicates

nurse available by email
not available by directline
not available by directline
not available by personal cell phone
not available by personal cell phone
Jane Ruman works at

Tennessee Fertility Institute
Rated 8.4
Strongly recommend: 61%Neutral: 19%Don't recommend: 20%8.4

Explore Clinic
Franklin
9160 Carothers Parkway
Franklin, TN 37067
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
8
Age 35 - 36
6 IUI
2 IVF
European
Income $50K - $99K
1st of 2 Docs
Donor Sperm
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Ruman is very patient and compassionate and is always willing to answer all my questions. I have been a patient of hers for a year now, and even though I've had six failed IUIs, I still have complete confidence that she will help me have a baby...Dr. Ruman listens to my questions and tries to help as best she can. She knows about my vaginal trauma and offers me Valium/Xanax whenever I need it in order to get through these traumatic, invasive procedures.
The [Tennessee Fertility Institute] clinic is very clean, neat, and professional-looking. The location is easy to get to and I very rarely wait for longer than 10 minutes for my appointment. However, I do feel like the prices are higher than average...Genuinely like all the nurses that I have come into contact with. They're all very compassionate and seem to really wish success for their patients.
How was your experience with Jane Ruman at Tennessee Fertility Institute?
Dr. Ruman is very patient and compassionate and is always willing to answer all my questions. I have been a patient of hers for a year now, and even though I've had six failed IUIs, I still have complete confidence that she will help me have a baby.
What's one piece of advice would you give a prospective patient of Jane Ruman at Tennessee Fertility Institute?
Expect that it will be expensive, unless you have great insurance!
During treatment, were you treated like a number or a human with Jane Ruman at Tennessee Fertility Institute?
Dr. Ruman listens to my questions and tries to help as best she can. She knows about my vaginal trauma and offers me Valium/Xanax whenever I need it in order to get through these traumatic, invasive procedures.
Describe the protocols Jane Ruman used in your cycles at Tennessee Fertility Institute and their degree of success.
Letrozole for all six of my IUIs. The first three IUIs produced at least two or three follicles; however, the last three IUIs only produced one large follicle way earlier than it should have. I also took vaginal progesterone suppositories after each IUI. For my two egg retrievals, I was on Gonal-F, Cetrotide, Menopur, and estrogen patches. Each egg retrieval produced 14 follicles, with nine of those being mature eggs. Out of the 18 eggs, only four fertilized via ICSI. I wound up with only two 5-day embryos. I'm currently getting ready for my first embryo transfer next month, so right now, I'm on birth control and Lupron. I will start Progesterone in Oil and Estrace in a couple of weeks, as well as Doxycycline and Medrol during the week of the transfer.
Describe your experience with the nursing staff at Tennessee Fertility Institute.
Genuinely like all the nurses that I have come into contact with. They're all very compassionate and seem to really wish success for their patients. When I had my HSG, I was absolutely terrified.....I don't handle a speculum very well due to childhood trauma, and I had decided not to take a Valium beforehand, because it seems like sometimes Valium doesn't work for me. Two nurses that I had never seen before held my hands all through the procedure and tried to talk to me throughout to keep my mind occupied on other things. They were awesome. Same for the nurses who have helped me with my egg retrievals.
Describe your experience with Tennessee Fertility Institute.
The clinic is very clean, neat, and professional-looking. The location is easy to get to and I very rarely wait for longer than 10 minutes for my appointment. However, I do feel like the prices are higher than average.
Describe the costs associated with your care under Jane Ruman at Tennessee Fertility Institute.
I do feel like the costs of these procedures at this clinic are higher than average. I spent about $12,000 last year on IUIs, blood work, ultrasounds, an HSG, and an SIS. So far this year (we're in April now, and I've done two egg retrievals and am preparing for my first embryo transfer), I've spent about $28,000. All of this is out of pocket. I also wonder if some of these ultrasounds actually COULD be filed with my insurance, because my previous clinic told me that ultrasounds were covered by BC/BS. So I wonder if this clinic just doesn't file the ultrasounds with the insurance in a certain way.
Describe Jane Ruman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tennessee Fertility Institute.
My clinic's policy is to only transfer one embryo. Personally, I would prefer that they allowed up to two embryos at a time. The official party line from the doctor is that they do this to reduce the chance of multiples, which comes with risks to both the babies and the mother; however, the cynic in me thinks that only transferring one embryo also financially benefits the clinic, because if one embryo doesn't implant, then the patient has to pay for another transfer.....whereas transferring two has higher odds of success.
8
Doctor
Jane Ruman
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Tennessee Fertility Institute
Franklin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5