Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Morehouse School of Medicine
Residency
USC
Fellowship
Baylor

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Janet Bruno-Gaston works in 2 offices at

Shady Grove Fertility Houston (formerly CORM)
Rated 9
Strongly recommend: 79%Neutral: 13%Don't recommend: 9%9

Explore Clinic
Memorial City
9230 Katy Fwy
Houston, TX 77055
Houston
7400 Fannin St
Houston, TX 77054
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
8
Age 37
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Black or African-American
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Bruno Gastón was so personable. I felt like I was talking to a friend. She knew the details of our case and really cared about helping us...I highly recommend seeing her. She is professional and knowledgeable. Very thorough. Willing to answer any questions you have. Never felt rushed during the visits. Explains risks and gives info but allows you to decide. Excellent doctor I felt very comfortable with.
[CORM] Clinic area is nice and clean. I like that all of your information is available on their portal. Clinic was responsive to calls and requests. It will be interesting to see how things progress now that they are under SGF...they [nurses] were ok. No one stood out as super friendly, but I didn’t feel there was an issue...Dr Bruno Gastón was so personable. I felt like I was talking to a friend. She knew the details of our case and really cared about helping us.
How was your experience with Janet Bruno-Gaston at Shady Grove Fertility Houston (formerly CORM)?
I highly recommend seeing her. She is professional and knowledgeable. Very thorough. Willing to answer any questions you have. Never felt rushed during the visits. Explains risks and gives info but allows you to decide. Excellent doctor I felt very comfortable with.
What's one piece of advice would you give a prospective patient of Janet Bruno-Gaston at Shady Grove Fertility Houston (formerly CORM)?
The doctor may be covered but facility may not be, so verify in advance if using insurance.
During treatment, were you treated like a number or a human with Janet Bruno-Gaston at Shady Grove Fertility Houston (formerly CORM)?
Dr Bruno Gastón was so personable. I felt like I was talking to a friend. She knew the details of our case and really cared about helping us.
Describe your experience with the nursing staff at Shady Grove Fertility Houston (formerly CORM).
Disappointed that masks stopped being worn by nurses in mid 2022. Especially considering some ppl in clinic could be high risk. But I understand this is a controversial topic for some. Other than that they were ok. No one stood out as super friendly, but I didn’t feel there was an issue.
Describe your experience with Shady Grove Fertility Houston (formerly CORM).
Clinic area is nice and clean. I like that all of your information is available on their portal. Clinic was responsive to calls and requests. It will be interesting to see how things progress now that they are under SGF
Describe the costs associated with your care under Janet Bruno-Gaston at Shady Grove Fertility Houston (formerly CORM).
Used insurance. So only paid copays.
What specific things went wrong at Shady Grove Fertility Houston (formerly CORM)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility Houston (formerly CORM).
I had to transfer due to insurance and it took a while to get my results from them, but I was understanding of this. When they did come they were complete. So it’s not really an issue.
10
Doctor
Janet Bruno-Gaston
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Shady Grove Fertility Houston (formerly CORM)
Houston
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5