Jani Jensen

Mayo Clinic

Rated 8.3
Strongly recommend: 60%Neutral: 21%Don't recommend: 19%8.3
60% strongly recommend
26 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Wisconsin
Residency
U. of Wisconsin
Fellowship
U. of Texas

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jani Jensen works at

Mayo Clinic
Rated 7.9
Strongly recommend: 44%Neutral: 35%Don't recommend: 20%7.9

At 1 office

Rochester
200 First Street SW
Rochester, MN 55905
(507) 284-4520
Explore Clinic
Jani Jensen works at

Reproductive Medicine & Infertility Associates
Rated 8.3
Strongly recommend: 67%Neutral: 21%Don't recommend: 13%8.3

At 1 office

Woodbury
2101 Woodwinds Drive
Woodbury, MN 55125
(651) 222-6050
Explore Clinic

26 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
9
Age 28
6 IUI
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Jensen] wanted to get to know us and asked us questions about how we met and what we liked to do...very informative and we didn't feel like we were being "rushed" out the door...did not find anything new with our test results and history...said we could continue with medicated IUI's or go with IVF...felt either of these options would lead us to a successful pregnancy...We felt like she truly cared about seeing us have a successful pregnancy.
[Reproductive Medicine & Infertility Associates] is well organized and welcoming. We love the location and that it is close to other medical facilities...the office visit areas are separate from the lab visit areas. This makes it feel like they care about our privacy. The only downside we have experiences so far, is the communication with the business office. They aren't as responsive as the nursing or medical staff, but when they do respond they are all very helpful and kind.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
We met with Dr. Jensen after being treated at another clinic for over a year. We relocated to MN and wanted to "start over" with fertility treatments with a new doctor. My husband and I were both very impressed with our initial visit with Dr. Jensen. The first consultation was very informative and we didn't feel like we were being "rushed" out the door. She wanted to get to know us and asked us questions about how we met and what we liked to do. This was important to me because our last doctor did not take the time to do this, and it made it even harder to be going through fertility treatments. Dr. Jensen did not find anything new with our test results and history, however, we felt very hopeful leaving the clinic. We felt like she truly cared about seeing us have a successful pregnancy.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
The one piece of advice my husband and I would give, would be to ask all the questions you want to. We went in with some previous experience with a fertility clinic so we were aware of how most of it worked, however, we still felt like we had a million questions and we never felt like we couldn't ask them.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Both my husband and I had have had great experiences with all staff members at RMIA treating us like a human and not a number. We have had experiences at another clinic where we were definitely treated like a number and RMIA is completely different.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We are diagnosed with unexplained infertility (by both clinics we have gone to). Dr. Jensen saw that we had already gone through 4 medicated IUI's and gave us a few pathways. She said we could continue with medicated IUI's or go with IVF. She felt either of these options would lead us to a successful pregnancy. We decided to continue doing a few more medicated IUI's. We used clomid and the trigger shot ovidrel for two more rounds of IUI. Both of them were unsuccessful. We have decided to do IVF and are now pursuing that route.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Tawney Hegstad)
Our primary nurse has always responded quickly to all my emails and phone calls. Overall, the nursing staff seems very friendly and helpful. They have always answered my questions and made sure I left the clinic knowing what steps came next.
Describe your experience with Reproductive Medicine & Infertility Associates.
We have really enjoyed most things about RMIA so far. The facility is well organized and welcoming. We love the location and that it is close to other medical facilities. We like that the office visit areas are separate from the lab visit areas. This makes it feel like they care about our privacy. The only downside we have experiences so far, is the communication with the business office. They aren't as responsive as the nursing or medical staff, but when they do respond they are all very helpful and kind.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
They accept most major insurances and the pricing seems to be in line to other clinics.
8
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 29
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Janis [Jensen] bedside manner is AMAZING!! Every meeting with her started with us just catching up of life, not even discussing infertility. ... We used stimulating medications: follostim and menopur leading up to egg retrieval. We used Lupron as trigger. For transfer I was on IM progesterone, oral estrogen,oral steroids and oral antibiotics. Also took prenatals, baby aspirin and Vit D supplements.
Overall we had such a positive experience [at Reproductive Medicine & Infertility Associates]. Communication was always clear and thorough, all staff members were pleasant to work with, I felt I was able to get my concerns and questions answered appropriately and in a timely manner and overall we felt very well cared for. ... Melissa really felt more like a friend than my nurse. She wanted this to work for us as much as we did. I was always excited to see her and catch up on how things were going. She was compassionate as to what we were going through as well as so excited for what was to come for us.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani is an incredible physician. She is honest yet her delivery is compassionate. She takes time with her patients and never makes you feel rushed or less important than what’s next on her schedule. She gets to know you and your spouse as people not as patients and from the moment my husband and I met her we felt so confident we were in excellent hands.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Bring your questions because Jani always makes time for answering all of your questions and concerns!!
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Janis bedside manner is AMAZING!! Every meeting with her started with us just catching up of life, not even discussing infertility. She got to know us as people not as patients. She truly has an amazing gift.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We used stimulating medications: follostim and menopur leading up to egg retrieval. We used Lupron as trigger. For transfer I was on IM progesterone, oral estrogen,oral steroids and oral antibiotics. Also took prenatals, baby aspirin and Vit D supplements.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Melissa)
Melissa really felt more like a friend than my nurse. She wanted this to work for us as much as we did. I was always excited to see her and catch up on how things were going. She was compassionate as to what we were going through as well as so excited for what was to come for us.
Describe your experience with Reproductive Medicine & Infertility Associates.
Overall we had such a positive experience. Communication was always clear and thorough, all staff members were pleasant to work with, I felt I was able to get my concerns and questions answered appropriately and in a timely manner and overall we felt very well cared for.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Our if pocket cost was roughly $19,000 and my insurance covered approximately $15,000-$20,000
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Due to using PGS tested embryos our clinic only transfers 1 PGS normal embryo at a time due to a higher risk of losing an embryo when 2 are transferred at the same time.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 29
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jensen was very compassionate to our needs and always had our best interest at heart. She listened to ideas that we had and took them into consideration when coming up with a treatment plan that would fit our needs. When finding out that we only had 2 follicles growing she gave us the option to continue with the cycle for retrieval making it clear that we may not retrieve any, but made us feel hopeful.
The clinic [RMIA] was great. Calming and clean atmosphere. I appreciated that children weren’t allowed in the clinic since this is a sensitive time for most people and having the reminder that you may not be able to have children is very difficult, so they’re compassionate towards their clients feelings. We always left knowing what we’d be scheduled for next and what to expect. They always returned any phone calls in a timely manner and answered questions to the best of their ability.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen is wonderful at explaining every step of the process and what to expect. She is great at setting expectations and coming up with a treatment plan that is right for you, making sure to always listen to your thoughts and ideas and take them into consideration as well. She always made time during our appointments to answer any questions and I never felt rushed to leave or like she didn’t have time for us.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Never be afraid to ask questions, she’s great at answering any questions you have. Also if you have ideas for treatment share them with her, she’s more then willing to take them into consideration and will thoroughly explain why she’s picking the treatment plan that she has for you to have the best possible outcome.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen was very compassionate to our needs and always had our best interest at heart. She listened to ideas that we had and took them into consideration when coming up with a treatment plan that would fit our needs. When finding out that we only had 2 follicles growing she gave us the option to continue with the cycle for retrieval making it clear that we may not retrieve any, but made us feel hopeful.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
I was diagnosed with diminished ovarian reserve so we knew that I may not have many eggs left. At my day 3 ultrasound we saw an AFC of 11, so we were hopeful to get more eggs than expected. I was on birth control to regulate my cycle before starting IVF meds and then started wearing Testosterone patches for 5 days. After that I started with 75mg Menopur and 150 Follistim. Throughout this cycle only 2 eggs were responding. On day 7 we upped the Menopur to 150mg to see if we could get more eggs to respond. On day 10 only 2 were still responding, but went into retrieval getting a 23mm and a 13mm follicle.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nurses were great! They always showed compassion and were understanding to what we were going through, never once did we feel judged or that our concerns were not valid. They were more than willing to answer any questions and always got back to us in a timely manner if we needed to leave a message.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic was great. Calming and clean atmosphere. I appreciated that children weren’t allowed in the clinic since this is a sensitive time for most people and having the reminder that you may not be able to have children is very difficult, so they’re compassionate towards their clients feelings. We always left knowing what we’d be scheduled for next and what to expect. They always returned any phone calls in a timely manner and answered questions to the best of their ability.
Describe your experience with your monitoring appointments at Reproductive Medicine & Infertility Associates.
Monitoring appointments were generally on a specific day/time frame. You knew well in advance, which was nice to work around my work schedule.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Egg Retrieval, Anesthesia, Fertilization, and Fresh Embryo Transfer- $8750 ICSI$ 1200 Assisted Hatching-$400 Extended Culture (if needed)-$300 Embryo Cryopreservation (if applicable)-$1200 Embryo Storage (if applicable)-$60/month Frozen Embryo Transfer (Frozen Embryo Transfer after unsuccessful attempt $3,200)-$4000 Additional: Prescreening-$1500 Program Start Appointment-$2000 Monitoring ($2,500 retainer)**-$300-$3000 Medications – Fresh-$3,000-$5,000 Pregnancy Tests and Ultrasounds-sent through insurance By the end of it with medication costs we spent around $16,000
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Dr. Jensen left this decision up to us knowing that we had DOR and this might be our only chance at having children with this IVF cycle. We decided that if we were to retrieve more than 2 follicles then we would transfer 2 and she was completely okay with this decision.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
9
Age 35 - 36
3 IUI
1 IVF
PCOS
East Asian
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
When speaking with Dr. Jensen, I can tell she wanted the best option for reaching our goal. She explained each procedure with pictures and data. She was open about what fit us and our next steps. We never felt pressured about anything...When she did the transfer she was comforting and always positive...We first tried three IUIs before moving on to IVF...They all resulted in negative pregnancies.
There some very compassionate nurses [at the RMIA clinic] that I enjoyed and then there were some that made me double guess myself. However, whenever that occurred I was able to speak to another nurse to help reassure myself...two sites available meant that I had choices for appointment dates and times...always friendly ...choose the warranty program
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
When speaking with Dr. Jensen, I can tell she wanted the best option for reaching our goal. She explained each procedure with pictures and data. She was open about what fit us and our next steps. We never felt pressured about anything.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Ask questions and Dr. Jensen will try her best to answer your questions.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen thoroughly explained the process with us. When she did the transfer she was comforting and always positive.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We first tried three IUIs before moving on to IVF. Dr. Jensen wanted us to try this option, which is covered under our insurance. They all resulted in negative pregnancies. Then we moved onto IVF and did one fresh cycle and frozen cycle procedures. However, we also had two miscarriages and have our last trial with Dr. Jensen after the COVID pandemic.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
I worked with many nurses at the two sites. There some very compassionate nurses that I enjoyed and then there were some that made me double guess myself. However, whenever that occurred I was able to speak to another nurse to help reassure myself.
Describe your experience with Reproductive Medicine & Infertility Associates.
The hours for labs and tests were flexible. I enjoyed the early appointments. Also, the fact that there were two sites available meant that I had choices for appointment dates and times. The front desk was always friendly and greeted me by my name.
Describe your experience with your monitoring appointments at Reproductive Medicine & Infertility Associates.
My only options were from noon to 3. I had to take a day off to get into an appointment which was inconvenient sometimes.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
We decided to choose the warranty program that gave us a higher chance of getting a full term pregnancy. The clinic was able to provide a financial representative to explain our options. We decided to get a loan through the clinic.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 33 - 34
4 IUI
1 IVF
Anovulation
PCOS
European
Income $100K - $199K
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jani Jensen] stated that two embryos a transfer is her max...is very personable and easy to talk to. She explains the process in layman terms and make sure that you understand the process...is very bubbly and a very positive person, which is a good thing to have in the room when you're dealing with so much unknown...Sometimes it feels like she may be rushing the conversation, but in reality she loves what she does and just wants to spill out everything she's thinking as quickly as possible.
We qualified for a warranty plan [at Reproductive Medicine & Infertility Associates] which includes three retrievals and as many transfers as embryos we got. The cost for this was $15,000 not including medicine. We also received a first responder discount, because my husband is a police officer...The front desk can be a little tricky to get through in order to talk to a nurse. Your best bet is to ask to leave a message and have a nurse call you back. I find this frustrating because they tell you to call in with any questions but when you call you sometimes get the third degree from the front desk.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen is very bubbly and a very positive person, which is a good thing to have in the room when you're dealing with so much unknown. She makes sure to explain things so they make sense to someone who is just starting on this journey.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Sometimes it feels like she may be rushing the conversation, but in reality she loves what she does and just wants to spill out everything she's thinking as quickly as possible.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen is very personable and easy to talk to. She explains the process in layman terms and make sure that you understand the process.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Most of the nurses have been amazing, I can't imagine delivering the news that they have to on a daily basis. There have been some communication issues and lack of follow-through to submit prescriptions to clinics and orders to my satellite clinic.
Describe your experience with Reproductive Medicine & Infertility Associates.
The front desk can be a little tricky to get through in order to talk to a nurse. Your best bet is to ask to leave a message and have a nurse call you back. I find this frustrating because they tell you to call in with any questions but when you call you sometimes get the third degree from the front desk.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
We qualified for a warranty plan which includes three retrievals and as many transfers as embryos we got. The cost for this was $15,000 not including medicine. We also received a first responder discount, because my husband is a police officer.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Dr. Jensen informed us that the different success rates for 1 or 2 embryo transfers. She stated that two embryos a transfer is her max.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
I've had a few instances where my prescription was not sent to my local pharmacy and I had to play phone tag to get it sent. And one instance where a appointment was not sent to my satellite clinic and again I had to play phone tag to get that cleared up on a Friday afternoon for an appointment on Monday.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 34 - 35
1 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Jani Jensen] will be honest with you while at the same time hugging you with kindness and compassion as you make some of the hardest decisions of your life...Just trying to write how she treated me like a human is bringing an overwhelming sense of emotion to the surface. When she entered the room the first time we met her, she was personable, she wanted to know who we (my spouse and I) were and that our fertility challenges didn't define us. She listen to our story, our pain and what brings us joy. She validated our fertility experiences leading up to our meeting and affirmed that our feelings, thoughts and emotions are our reality.
Not just Melissa, but Jenny, Tameka, Beth, Mary [nurses at Reproductive Medicine & Infertility Associates] were all wonderful. They would be there for you at the drop of the hat. Truly a wonderful staff at RMIA - Edina (and Woodbury too)...It was 11,000 for IVF without the drug. They worked really well with my insurance. I would get my Menopur from the clinic which was nice. I spent a lot on meds about 500$ a day given I was a poor responder...monitoring appointments for me were flexible they would give a range of times that worked. On a few occasions the times were a bummer, but that was because i'm not really a morning person. Haha
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
I truly only have positive things to say about my fertility experience with Dr. Jansen. I want to also preface that even though, as of today, we have not had the intended outcome we are hoping for, pregnancy - she has always given me the support, courage, hope and information I need to continue trying to achieve pregnancy. I believe she is progressive in her thinking without leading me into false hope. Every treatment or test she would share with us what she learned about me, and my body and would using that (along with her medical expertise) to inform the next move. Each next move we have gotten closer and closer to what we are hoping for. Prior to coming to Dr. Jansen, I was told after one cancelled IUI at another clinic, I would never be able to produce any mature eggs. With Dr. Jansen, she did not give up - she said that we may not get a lot, but we will get some. 2 of the 3 IVF cycles (one was cancelled due poor response to medication) I yielded 3 mature eggs in the second cycle and three the third. For me, that was a huge success because can produce mature eggs.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
She will be honest with you while at the same time hugging you with kindness and compassion as you make some of the hardest decisions of your life.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Just trying to write how she treated me like a human is bringing an overwhelming sense of emotion to the surface. When she entered the room the first time we met her, she was personable, she wanted to know who we (my spouse and I) were and that our fertility challenges didn't define us. She listen to our story, our pain and what brings us joy. She validated our fertility experiences leading up to our meeting and affirmed that our feelings, thoughts and emotions are our reality.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
First cycle...started with Folistim 150 and Lupron. Continued to increase Folistim amount. but stimulation day 12 my follicles started to perk up, but not to the extend to what she wanted. What she learned or shared with us is, if we wanted to move forward we would do, I believe flare protocol and that it might be a long protocol too. That next cycle gave us 3 mature eggs, all fertilized, one fresh transfer and one FET, the last embryo didn't make it to freeze. Our second cycle, for the FET we did have a chemical pregnancy. That was my first ever positive pregnancy test - I was so happy, even though it didn't yield our intended result. I am currently in my TWW of the 3rd cycle where we did the same at cycle two only we added estrogen priming. We transferred on day three and currently in our TWW.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Melissa)
Not just Melissa, but Jenny, Tameka, Beth, Mary were all wonderful. They would be there for you at the drop of the hat. Truly a wonderful staff at RMIA - Edina (and Woodbury too)
Describe your experience with Reproductive Medicine & Infertility Associates.
I think they have a well worked machine there. From the front desk to the business office staff they have been warm and welcoming to my spouse and I. Its like they are family. Oh I do think the Edina location seats in the waiting room are uncomfortable, but oh well.
Describe your experience with your monitoring appointments at Reproductive Medicine & Infertility Associates.
monitoring appointments for me were flexible they would give a range of times that worked. On a few occasions the times were a bummer, but that was because i'm not really a morning person. Haha
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
It was 11,000 for IVF without the drug. They worked really well with my insurance. I would get my Menopur from the clinic which was nice. I spent a lot on meds about 500$ a day given I was a poor responder.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
I know this was based on how many eggs would be retrieved and knowing that I wasn't going to come out with a lot I knew that if is was a good quality embryo we would transfer one and 2 of lesser quality if those options were available.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
10
Age 31
IVF
Donor Eggs
Black or African-American
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jani Jensen] is always ready with a smile, which is helpful on the bad days. She explains medical theories with lay man terms for our understanding, and she gives great illustrations. She has been very accommodating of our situation; we are having my sister be our egg donor, my sister lives in a different country and Dr. Jensen has been able to re-arrange her schedule to meet with us, she availed is with medication specifications such that my sister could get her meds wherever she is, we definitely don’t feel like she is pushing us to or away from a specific angle with medication, as we have felt with other doctors.
There has been a 1000$ administrative cost [at Reproductive Medicine & Infertility Associates]...it feels more like a hotel lobby and that’s great...takes your mind off things for a while. The front desk could be better, most times we’ve been there, they kind of are rude about how busy they are. They’ll be on the phone and wave at you to wait, and then when they’re done, they’ll talk to each other for a while then get to you and it’s not the funnest thing in the world.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
My experience with Dr. Jensen has been great so far. She is always ready with a smile, which is helpful on the bad days. She explains medical theories with lay man terms for our understanding, and she gives great illustrations. She has been very accommodating of our situation; we are having my sister be our egg donor, my sister lives in a different country and Dr. Jensen has been able to re-arrange her schedule to meet with us, she availed is with medication specifications such that my sister could get her meds wherever she is, we definitely don’t feel like she is pushing us to or away from a specific angle with medication, as we have felt with other doctors. We are able to do our research on the treatments she recommends and when we discuss our concerns with her, she is very knowledgeable and isn’t caught offguard by any questions. I’ve had doctors in the past have to pull up a google page to look up what am asking and that’s not right. I feel that Dr. Jensen has taken the time to know us, she remembers that my sister is out of the country, that my sister has kids, and she makes us feel like she’s taken interest in our life generally, that’s very helpful because it portrays that she cares and isn’t coming in to see us with another patient’s history or accidentally referring to us as someone else...it’s happened at another clinic before. So yes, so far, happy with our doctor.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Do your research, have questions ready, because she will answer them all. Don’t feel intimidated by the process, be sure to bring up everything that’s going on because she will try her best to work around your circumstances, and make things work out. So be honest and put all your cards out there.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen is warm and cheerful, she passes on information to me carefully and is patient with my questions, making sure my husband and I understand her before she leaves the room. She hasn’t set any wild expectations, and she hasn’t crushed our expectations either, I believe she has a happy balance between our excitement and the scientific research showing our odds for pregnancy through donor egg IVF. She has a great assistant who is prompt with communication and is also very cheerful, I only find this a bonus trait because the infertility journey can be sad and gloomy most of the way, so to work with a cheerful team that puts a smile on my face is a huge plus. We haven’t yet started the retrieval process and are still at the stage of taking prenatal vitamins and oral contraceptives, however so far, my husband and I are comfortable and happy with our team.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Our journey has just started with Dr. Jensen, so far my sister is on Yazmin the oral contraceptive, since she will be our egg donor, and I am taking my prenatals, and I am wearing an estrogen patch. We start on an actual cycle next month and I can be sure to update my review then.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Katisha Bishop)
Katisha has awesome spirit, she laughs as makes jokes and makes the process kind of fun, it’s definately nice to go see her. This is just really important when going through such a rough time with infertility - to not be sad and frustrated or uncomfortable with them team, but to actually enjoy your time with them. We are currently enjoying the visits we have with Katisha. She is great at getting back to us with important information, very timely and detailed. She listens to what it is we are looking for and she gives recommendations based on our needs and our journey.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic has a great atmosphere, they have chocolate for you in the lobby so that’s fun. It’s not a tropical clinic waiting area, it feels more like a hotel lobby and that’s great...takes your mind off things for a while. The front desk could be better, most times we’ve been there, they kind of are rude about how busy they are. They’ll be on the phone and wave at you to wait, and then when they’re done, they’ll talk to each other for a while then get to you and it’s not the funnest thing in the world. The water dispenser could be a little more visible, you are bound to need to fill up for altra sounds so it would make sense to have the water dispenser not be tucked off in a corner. But I get that it wouldn’t go with the decor. The rooms in which you meet the doctor and nurses are pretty and calming. There are no children allowed at the clinic so as you plan your clinic visit, you should make arrangements for any children you might have in your care. There’s great parking space, so there’s no need to worry about that, and the clinic is easy to locate.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
There has been a 1000$ administrative cost We have talked to a psychologist for about 300$ We have had blood work done for myself, my husband and sister, which costs we haven’t gotten yet. My husband has had a demented analysis which cost we haven’t got. My sister’s Yazmin, and altrasounds too have some costs associated that we haven’t yet got. So far that’s all we have done.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
We haven’t discussed this in detail yet, again, I shall update my review once we have gone through the full IVF cycle.
8
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
8
Age 36
5 IUI
1 IVF
Prefer not to answer
Income $50K - $99K
Accountant
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Jani [Jensen] is a very positive person and balances that well with being candid and not artificially inflating our chances of success....She has extensively chatted with us every time we come in for a checkup or procedure. She seems to actively be investing in our fertility journey.... She gave us the statistics regarding eSET or transferring 2 embryos and we were hoping to transfer 2, but only had 1 usable egg from the retrieval.
This clinic has friendly, competent doctors and friendly staff as well. They have 2 locations and the one that is closer for us, Edina, is frustratingly under-equipped. We chose RMIA - in part - because of the convenience of going to the Edina locaiton, but they seem to have very limited equipment, staff and hours for performing vital IVF check-up procedures at that location and they are always trying to get us to drive 4 times as far to their Woodbury location.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani is a very positive person and balances that well with being candid and not artificially inflating our chances of success. She has been much better at relating to us and the frustrations associated with infertility than our previous doctor.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
I would be sure to talk through all of the additional costs for the various medications - on top of the IVF or IUI fees. We weren't prepared for exactly how many drugs and how expensive they were.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
She has extensively chatted with us every time we come in for a checkup or procedure. She seems to actively be investing in our fertility journey.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We did one round of IUI using Menopur and a few other drugs along with timed intercourse. Since we had already tried IUI 4 times at our previous clinic, we were ready to move on to IVF. We used a combination of Menopur, Gonal-F and a few oral medications. We only were able to get one usable egg from the retrieval and we implanted it after 3 days. Still waiting to see if it takes.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
They struggled getting my wife's IV inserted when she went in for the egg retrieval. It took 2 nurses 4+ attempts and was difficult for my wife. They were very positive and seem to be invested in our hopes to get pregnant. Very friendly and sensitive.
Describe your experience with Reproductive Medicine & Infertility Associates.
This clinic has friendly, competent doctors and friendly staff as well. They have 2 locations and the one that is closer for us, Edina, is frustratingly under-equipped. We chose RMIA - in part - because of the convenience of going to the Edina locaiton, but they seem to have very limited equipment, staff and hours for performing vital IVF check-up procedures at that location and they are always trying to get us to drive 4 times as far to their Woodbury location.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
$23,000 for a warranty program that allowed up to 3 IVF cycles and an 80% refund if not successful. This did not include all drugs and a program start fee of $2,000.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
She gave us the statistics regarding eSET or transferring 2 embryos and we were hoping to transfer 2, but only had 1 usable egg from the retrieval.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
There was one RX they thought they had called in, but our pharmacy didn't get it. They were fairly quick in rectifying it. They said they would call us the afternoon of our retrieval procedure and we didn't hear from them so I had to call and leave them a message before they responded to us.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
8
7
Age 39 - 40
3 IVF
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
Jani Jensen is a compassionate and intelligent doctor. She was open with us after each procedure did not go as planned, or failed completely....The first 2 protocols used were the usual. I did not respond well to stims, and they needed to be increased greatly. After my second cycle it was noted that I have poor egg quality and another protocol was tried to increase the quality of my eggs. I cannot recall the name. Though it required more prep time. That cycle caused more eggs to be retrieved, but I got OHSS and my lining was not ready so we have to do a freeze all on day one in November, 2018 and wait to transfer January, 2019. Sadly, this did not seem to increase the quality of the eggs and we lost the majority of our embryos. None making it to freeze, outside of the 1-day freeze all that was done in November.
We communicated with several different nurses [at RMIA-Woodbury]. At times, some not knowing the full story about our procedures and even put wrong information on our medication protocol. If I would not have questioned the nurses, I would have taken medications that were not supposed to have been prescribed to me for some cycles. One of the nurses apologized saying that the information is auto-populated and they forgot to delete it when giving me my medication schedule. That caused me undue stress when this procedure is already so stressful.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani Jensen is a compassionate and intelligent doctor. She was open with us after each procedure did not go as planned, or failed completely. Having done 3 cycles of IVF without good results, I wish that the clinic would be more upfront ahead of time on some of the things that could go wrong. I appreciate the optimism, but it was so much more difficult when things did not go as planned.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Ask questions, she will tell you the answers. She will not make you feel uncomfortable for asking. She is caring.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani acknowledged our pain when the cycles failed. She spoke with us about our treatments, but also asked about our lives in general.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
The first 2 protocols used were the usual. I did not respond well to stims, and they needed to be increased greatly. After my second cycle it was noted that I have poor egg quality and another protocol was tried to increase the quality of my eggs. I cannot recall the name. Though it required more prep time. That cycle caused more eggs to be retrieved, but I got OHSS and my lining was not ready so we have to do a freeze all on day one in November, 2018 and wait to transfer January, 2019. Sadly, this did not seem to increase the quality of the eggs and we lost the majority of our embryos. None making it to freeze, outside of the 1-day freeze all that was done in November.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
We communicated with several different nurses. At times, some not knowing the full story about our procedures and even put wrong information on our medication protocol. If I would not have questioned the nurses, I would have taken medications that were not supposed to have been prescribed to me for some cycles. One of the nurses apologized saying that the information is auto-populated and they forgot to delete it when giving me my medication schedule. That caused me undue stress when this procedure is already so stressful.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic is cleanly and organized. The waiting rooms prior to the egg retrieval were quite small and separated by curtains only. This made it quite easy to hear the conversations of other patients and doctors. It was hard to hear other patients come out of egg retrieval and get more eggs then we did. I wish that this area would be more personal and private.
Describe your experience with your monitoring appointments at Reproductive Medicine & Infertility Associates.
We did not do monitoring at this clinic as we live 1.5 hours from them. We did them at our local clinic instead and had results faxed.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
We did the 3 cycle IVF warranty program which was approximately $30,000 for procedures only.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Our doctor, due to my age (just turned 40) elected to transfer multiple embryos, which is something we were comfortable with doing.
8
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
2
Age 31
3 IUI
Unexplained
European
Latinx
Income $100K - $199K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
As treatment progressed, I never heard from Dr. Jensen (only via email in a templated letter that stated the same thing every cycle). I felt after each IUI I was never given feedback about my progress or my cycle and reasoning for increasing my clomid dosage. I felt like just another person on her list of patients to review each month and that my treatment was not at all tailored to my personal situation.
This clinic [RMIA- Edina] is split between two locations which are extremely far apart from each other. One is in Minneapolis and the other in St. Paul. One would think the two locations would actually be more convenient for those who live on the other side of town. Unfortunately, the two clinics have the same nurses and doctors and the staff is forced to commute back and forth between them. This means that making an appointment for something simple like blood work or an ultrasound is actually difficult if you are not flexible with the hours that you can come in.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
After my initial consultation with Dr. Jensen I felt confident that she knew what she was doing and that there was a real chance that IUI would work for us. However, as treatment progressed, I never heard from Dr. Jensen (only via email in a templated letter that stated the same thing every cycle). I felt after each IUI I was never given feedback about my progress or my cycle and reasoning for increasing my clomid dosage. I felt like just another person on her list of patients to review each month and that my treatment was not at all tailored to my personal situation.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Ask every single question you can think of at your consultation. This is literally the only time you will ever have a conversation with your actual doctor so even small questions like diet, exercise, be sure to ask her up front because she will not be available to meet with you after your consultation. Be prepared to work only with your nurses and to be in charge of your own treatment. Ask LOTS of questions every time you visit the clinic and make sure you understand what is happening each time you go. Barely any information is ever given at appointments so if you are unsure of something you need to be sure you ask -- the nurses will not provide you with any more than the bare minimum unless you ask. This clinic loves to do a blood draw even if you have a negative pregnancy test so be prepared to pay for your beta test every, single, cycle regardless of the outcome.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
When I came to the clinic, I saw a new nurse every time I was there. I never had a chance to build a relationship with any person that made me feel as though my treatment was customized or personal in any way. It felt like a cattle call -- like I was a room of many women just going through the motions of the same procedures with no real reasoning or feedback throughout treatment.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
When I met with Dr. Jensen, I had already had all of the basic workup done for my infertility diagnosis by my OB-GYN. My blood work, HSG, pap results, and even my husband's semen analysis had all been provided to Dr. Jensen prior to my appointment and all results led to an unexplained infertility diagnosis. While meeting with her, I asked if further testing could be done or would be required, and I was told that no further testing would be needed and that moving on to treatment was my best option as I had a 3% chance of conceiving naturally each month at this point. The overall strategy from Dr. Jensen was to try three medicated cycles of IUI with HCG Trigger shot before moving on to IVF. The first cycle, I was prescribed 50 milligrams of Clomid for 5 days beginning on cycle day 5, with ultrasound on cycle day 10. After analyzing the size of my two follicles, I was then instructed to use the trigger shot on day 13 and come back for IUI on day 14. This cycle was unsuccessful and on day 28 I came in for a beta test to confirm negative results. I was told everything looked normal and to try again for IUI #2. The next cycle I was told to follow the same steps as the previous cycle. When I came in for my baseline ultrasound on day 10, I was told that I had one cyst and one follicle that was almost ready. I did the trigger shot on day 13 and came in day 14 for IUI when I was told the cyst was actually just a small follicle that never matured fully but that the other follicle was adequate in size. This was another unsuccessful cycle and my beta test on day 28 confirmed the negative results. The next cycle I was told to follow the same steps as before, but my Clomid dosage was increased from 50 milligrams to 100. On day 10 I was told that I did in fact have a cyst (not a small follicle as previously determined), but also had a very large follicle that was ready to go. My body was naturally surging on its own, so I triggered that night and came back on day 12 for IUI. This was another unsuccessful cycle. I was then told to come back for round 4 of IUI with another increase of clomid to 150 milligrams. It was at this point that I decided to stop coming back to RMIA. I was initially told by Dr. Jensen that after three failed IUIs, the likelihood that more attempts would work decreased dramatically. So, I was very confused when I received yet another, templated letter from the doctor stating to try again with just an increase in medication. I felt extremely frustrated that in 3 months I hadn't had any face time with my doctor and even after the strategy we had mapped out was complete, I still got no further feedback from her and the reasoning for another attempt was extremely unclear.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Many of the nurses I met with were incredibly kind, warm, and informative about the process. However, many other nurses were cold, direct, and impersonal. Some nurses would ask for me to record my own measurements during ultrasounds which I found to be odd and uncomfortable. Although I had many nurses I truly liked working with, I never felt a connection or close to any one in particular because I saw a different nurse each time I went. I never felt that I had a specific contact to reach out to or that anyone could answer my questions directly.
Describe your experience with Reproductive Medicine & Infertility Associates.
This clinic is very clean, quiet and comfortable. There is usually no wait to see a nurse or for treatment and the nurses are fast and reliable. Someone is always available to answer the phone and I felt that communication was very quick. However, this clinic is split between two locations which are extremely far apart from each other. One is in Minneapolis and the other in St. Paul. One would think the two locations would actually be more convenient for those who live on the other side of town. Unfortunately, the two clinics have the same nurses and doctors and the staff is forced to commute back and forth between them. This means that making an appointment for something simple like blood work or an ultrasound is actually difficult if you are not flexible with the hours that you can come in. I found myself driving over an hour just to get a blood draw or to have a baseline ultrasound because one clinic would be closed or the nurse I needed to see was not available at that location on that day. With IUI being extremely dependent on where you are in your cycle, there is not much room for flexibility and driving back and forth while working a full-time job was extremely stressful for me. Furthermore, IUIs were only performed at the clinic farthest away from me on the days I needed to have my procedure so I ended up actually driving to the farther clinic 75% of the time. I initially went with Dr. Jensen because of the two doctors at RMIA, she was the one available in the closer location. But, in the end I drove farther so it was not worth it. Overall, this clinic has the basics you would look for in a fertility clinic, but it's lacking in customer service, patient communication, and personalized treatment.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
I only went to Dr. Jensen for IUI. Overall, I felt that her pricing was steep compared to others I had spoken to. Each aspect of treatment was priced differently, but overall for insemination, blood work, ultrasounds, each cycle totaled to about $1,200. Medications were separate from this cost. This is higher than I have heard others have paid ($800), and I did always feel pressured to have blood work done even if I knew I was not pregnant (negative pregnancy test on day 28 of my cycle, or spotting). This cost me almost $300 each time I had blood drawn, and I felt that was a cost that could have been cut if the clinic had personalized my treatment more, or had been more aware of saving their patients money.
0
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
9
8
Age 30 - 31
4 IUI
1 IVF
Endometriosis
European
Marketer or PR
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
We've really enjoyed having Dr. Jensen as our RE. She is very personable and truly cares about her patients. She has been open and honest about each step in the process - detailing information on infertility, procedures, and the anticipated results... For each of our 4 IUIs, we did 5 days of Clomid 50mg, taking each dose at night in-between days 3-7 and a single insemination taking place around CD 12-15. While we had 3-4 large follicles and good sperm counts, none of these resulted in a positive pregnancy test. In-between IUIs 2 and 3, we had to wait for cysts to go away and I was on birth control for 40 days. After failed IUI 4, we moved to IVF.
For the most part, we've been happy with our clinic [RMIA-Edina] and haven't had many complaints until recently. We had no problems during our IUIs or getting IVF scheduled, but post-egg retrieval communication in trying to schedule our FET has been spotty at best... Because I was in rough shape on the day of egg retrieval (right ovary was in significant pain), they canceled my fresh transfer and put me on birth control. And while there was a delay in getting our PGS results back (over 3 weeks post-egg retrieval), we had to wait another week for our post-IVF consultation and almost had to wait another week to talk to scheduling about our FET.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
We've really enjoyed having Dr. Jensen as our RE. She is very personable and truly cares about her patients. She has been open and honest about each step in the process - detailing information on infertility, procedures, and the anticipated results.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen is very personable. She cares about you as a patient and truly wants to help you achieve a successful pregnancy. She takes the time to sit down and have conversations about the intricate details of infertility, procedures, and anticipated results.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
For each of our 4 IUIs, we did 5 days of Clomid 50mg, taking each dose at night in-between days 3-7 and a single insemination taking place around CD 12-15. While we had 3-4 large follicles and good sperm counts, none of these resulted in a positive pregnancy test. In-between IUIs 2 and 3, we had to wait for cysts to go away and I was on birth control for 40 days. After failed IUI 4, we moved to IVF. I took birth control for a month before starting stims including a week of Estrace. This was followed by a week of Ganirelix due to high estrogen. I started stims (2 vials of Menopur and 75iu of Follistim daily in the morning). A week in, I dropped Follistim and added Ganirelix at night. For a trigger, I used both a Lupron and an HCG trigger. 48 hours later, 13 eggs were retrieved, 11 mature, 10 fertilized, 4 made it to blast, and 3 were tested normal.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff has been hit or miss. Some are great - very thorough, communicative, empathic. And others are just okay.
Describe your experience with Reproductive Medicine & Infertility Associates.
For the most part, we've been happy with our clinic and haven't had many complaints until recently. We had no problems during our IUIs or getting IVF scheduled, but post-egg retrieval communication in trying to schedule our FET has been spotty at best.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
If embryos are PGS tested as normal, they recommend one embryo transfer.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
Because I was in rough shape on the day of egg retrieval (right ovary was in significant pain), they canceled my fresh transfer and put me on birth control. And while there was a delay in getting our PGS results back (over 3 weeks post-egg retrieval), we had to wait another week for our post-IVF consultation and almost had to wait another week to talk to scheduling about our FET.
9
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
10
Age 31 - 32
IUI
1 IVF
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She was so nice and very informative. She made sure my husband understood every step as he doesn’t know much about medical information, which made him feel very comfortable.... when things didn’t turn out as planned, she personally called me to talk about our negative results and express her feelings of sadness with us.... She is very knowledgeable, but does also ask for advice from her colleagues as well so that we can have the best possible outcome.
Everything with this clinic [Reproductive Medicine & Infertility Associates] went very smoothly all the way up through our transfer. Scheduling was easy and they often were able to get me in for ultrasounds when we showed up early for our appts. I do wish we had more updates on our embryos as they were growing.... We did a cost warranty program that cost $19,500. It included up to three fresh cycles and unlimited frozen cycles in a year.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
She was so nice and very informative. She made sure my husband understood every step as he doesn’t know much about medical information, which made him feel very comfortable. She even talked about farming with him! She made sure to listen to and answer every question we had. And when things didn’t turn out as planned, she personally called me to talk about our negative results and express her feelings of sadness with us. She seemed just as disappointed as we were. She is very knowledgeable, but does also ask for advice from her colleagues as well so that we can have the best possible outcome.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Don’t be nervous for your first appointment! Your nerves will be put to rest the minute she walks in the room! She is very nice and has a bubbly personality!
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
During the first appointment she spent quite a bit of time just getting to know us. She asked about our families, our occupations, and what our hopes were for our family someday. She talked a lot on the phone and in writing with our previous Dr in order to really get to know us and our situation.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
I was put on birth control pills until starting the cycle. We did 3 vials of menopur and 275 units of follistim. After our first scan they increased the dosage of follistim to 375 units. There was concern at one point that I had developed a dominant follicle, but they gave me an opportunity to return after the weekend to see how things had progressed. My next scan was great! I cycled for 12 days as I had slow growing follicles. We ended up with 10 eggs and 6 of them were mature. This was the number we were hoping for.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Most of the nurses were great! Very friendly and willing to answer any questions we had.
Describe your experience with Reproductive Medicine & Infertility Associates.
Everything with this clinic went very smoothly all the way up through our transfer. Scheduling was easy and they often were able to get me in for ultrasounds when we showed up early for our appts. I do wish we had more updates on our embryos as they were growing.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
We did a cost warranty program that cost $19,500. It included up to three fresh cycles and unlimited frozen cycles in a year. Medications and ultrasounds were not included in this price.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Dr. Jensen follows the guidelines with embryo transfer. She did offer elective single embryo transfer if we preferred. We went with whatever recommendations she had based on the guidelines.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 42
2 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
Other
European
Income $200K - $499K
Marketer or PR
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jani Jensen's] Bedside manner and communication skills EXCELLENT. Warm, positive, super quick to pick up on everything, and great sense of humor. Also I'd consider her the BEST of all the RE's I've seen on our very, very long journey. Wish I had met her first!!!...She was ON IT and put me through the ringer, yes - but I feel was the most accurate and detailed in her diagnosis and proposed treatment of our situation (recurrent loss, unexplained infertility)
Had we done IVF here it Mayo only would accept a small % of our insurance so I think it was going to cost $9500 of $18000 if I recall correctly...Mayo doesn't screw around. They are very, very serious about what they do. It was 150% worth it to drive from MSP to Rochester. You will be grilled, you will be put through the ringer, they will test everything under the sun if deemed at all necessary. It's what we needed with our "unexplained" diagnosis and recurrent losses.
How was your experience with Jani Jensen at Mayo Clinic?
Dr. Jensen was wonderful. I wish I had known about her first, instead of weaving my way through multiple other docs (one clinic closed, one clinic really wasn't our jam). She was ON IT and put me through the ringer, yes - but I feel was the most accurate and detailed in her diagnosis and proposed treatment of our situation (recurrent loss, unexplained infertility)
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
She will grill you. But it is worth it. She's nice about it and has a great sense of humor - like, you'd be happy to have a margarita with her after this crappy season of your life is over!
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
Bedside manner and communication skills EXCELLENT. Warm, positive, super quick to pick up on everything, and great sense of humor. Also I'd consider her the BEST of all the RE's I've seen on our very, very long journey. Wish I had met her first!!!
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
We went to Dr. Jensen at Mayo for a 3rd opinion - they were also the only other place who maybe would accept our insurance. She conducted a very detailed history, exam, consultation. She gave us the closest anyone could give us (legally), as to the "odds" of IVF working for our specific situation.
Describe your experience with the nursing staff at Mayo Clinic.
Don't recall; interaction very brief
Describe your experience with Mayo Clinic.
Mayo doesn't screw around. They are very, very serious about what they do. It was 150% worth it to drive from MSP to Rochester. You will be grilled, you will be put through the ringer, they will test everything under the sun if deemed at all necessary. It's what we needed with our "unexplained" diagnosis and recurrent losses.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
It was a consultation and testing, covered by insurance. Had we done IVF here it Mayo only would accept a small % of our insurance so I think it was going to cost $9500 of $18000 if I recall correctly
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
NA
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Mayo Clinic
Rochester
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
10
10
Age 35 - 36
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We made the trek from the Twin Cities down to Rochester for all of our appointments based on the quality of care we received from Dr. Jensen. In addition, and although you can see any of the doctors for appointments, I only scheduled my appointments with her, (though for my retrieval I didn't have any choice in the matter as they are on a schedule for retrievals...
[At Mayo Clinic Fertility] pricing is $9,900 for one round of IVf, which includes everything except for male testing/collection (which I believe was around $300 - $400), embryo storage ($300-$400) and ICSI (around $1,100). It also does not include medications. With my transfer being cancelled, the frozen transfer will be included as well as I had viable embryos.
How was your experience with Jani Jensen at Mayo Clinic?
We made the trek from the Twin Cities down to Rochester for all of our appointments based on the quality of care we received from Dr. Jensen. In addition, and although you can see any of the doctors for appointments, I only scheduled my appointments with her, (though for my retrieval I didn't have any choice in the matter as they are on a schedule for retrievals). She is the type of person I respond best to - "Get $(#% Done" - but does so in a way that still comes off as compassionate and caring. I'm still in the middle of my care, but I feel like she is doing everything in her power to make it successful.
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
Be straight and to the point with your objectives for care and how much (or how little) information you may want from her.
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
You know when you go out on a first date and you just click with the other person? That was my experience with Dr. Jensen. She took the time to get to know my husband and me, did an amazing job of picking up on we needed from her in terms of type of information and how it was presented, made sure all of our questions were answered, suggested a second opinion from a "baby or your money back" clinic when we finally needed to be moved to IVF, and even took her lunch break to come back and talk to us during one appointment.
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
4 rounds of letrozole + timed intercourse. 3 were suggested, we did a bonus round because we were going to be out of town and couldn't do an IUI that month. 3 IUIs. We were a good candidate for this being successful given the diagnosis of unexplained infertility, quality of husband's sperm, and our overall age/health. We were given the option of doing IVF right away, but after reviewing the statistics with Dr. Jensen, 3 IUI cycles seemed like the right choice. Currently in the middle our first round of IVF. After 3 IUIs, were were told the chance of it being successful dropped significantly so we should try to be more aggressive. We were given options on meds to help with pricing, so it was a Folistim/Gonal-F + Menopur cycle, with Ganirelix for a few days before the Pregnyl trigger. Egg retrieval - 16 total, 12 mature, 10 fertilized without ICSI. ICSI is standard at Mayo for unexplained infertility, but given the additional cost and the studies I looked at (percentage of live births with/without ICSI for unexplained infertility couples with no MFI) we opted against it. Slightly elevated progesterone on the day of trigger (2.0), so the fresh transfer was cancelled and all embryos were frozen on Day 1. Next step is another consult with Dr. Jensen, then a protocol for a frozen transfer which will be 7-8 weeks out.
Describe your experience with the nursing staff at Mayo Clinic.
The regular ultrasound tech is fantastic, as is the phone staff. Anna was also a stand out for us in terms of care. One nurse had a difficult time with our first IUI, and seemed freaked out when it was not going well so she had someone else come in to finish the job (turned out to be Anna). She didn't have the same problems, which was good.
Describe your experience with Mayo Clinic.
On-time appointments and the quality of care from top to bottom are fantastic. Some of the appointments for education can be a bit repetitive and seemingly useless, especially if you are traveling from out of town. That said, I also don't think they did a good job of explaining their ICSI policy to us at any point, which is an area they can improve on.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
Lori Kingsley in the billing office is great, but her co-worker is terrible. Make sure you work with Lori instead. Pricing is $9,900 for one round of IVf, which includes everything except for male testing/collection (which I believe was around $300 - $400), embryo storage ($300-$400) and ICSI (around $1,100). It also does not include medications. With my transfer being cancelled, the frozen transfer will be included as well as I had viable embryos.
What specific things went wrong at Mayo Clinic?
  • Failed to convey critical information
Describe the specific things that went wrong at Mayo Clinic.
The only problems we had were failing to understand their position on ICSI -- it did not appear from our original IVF consult that it would be needed, but we were later informed it was pretty much standard. There was a disconnect between what we were told by Dr. Jensen (husband's sperm was A++++++) and what we were told by the tech that would do ICSI ("ok sperm with less than perfect morphology"). This was a bit disconcerting, and I felt as though the tech in particular wanted to do ICSI. Our own research into ICSI made it seem like an unnecessary expense. We were also unprepared for having a cancelled transfer, and received a phone call from the weekend doctor on the day of our last ultrasound and bloodwork (the day we triggered) indicating that the progesterone level was too high. I would have liked to have been informed that this was a possibility in advance of that phone call so I could better prepare myself mentally.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Mayo Clinic
Rochester
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
9
8
Age 30 - 31
2 IUI
Recurrent Pregnancy Loss
European
Income $0 - $49K
Professor
1st of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
Dr Jensen was an excellent doctor. She was both very compassionate and very knowledgeable. My only concern is that when we saw her for RPL and she immediately jumped on the IVF train even though we had no problem conceiving...We did three medicated cycles with timed intercourse (with Clomid) and two IUIs (with Clomid and an HcG trigger shot). The rationale is that ovulating more eggs might improve hormone levels and better help support a pregnancy. The treatment resulted in two chemical pregnancies and two miscarriages (we suffer from RPL), so while it was successful in achieving pregnancy, it did not ultimately help sustain a pregnancy.
I felt that the clinic's [Reproductive Medicine & Infertility Associates] biggest weakness was communication with the nursing staff and front desk staff. It was at times difficult to get in touch or to be called back on the same day...It was hard to get information in a timely manner...The clinic space was nice, fairly comfortable. The main weaknesses were the lack of communication with the staff and some scheduling issues. I did not like how they would push very hard to have me come in for beta hcg tests after each cycle (the clinic was 1+ hour drive each way , so it ended up taking half of the day every time.)
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr Jensen was an excellent doctor. She was both very compassionate and very knowledgeable. My only concern is that when we saw her for RPL and she immediately jumped on the IVF train even though we had no problem conceiving.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr Jensen has an excellent bedside manner. She was very warm and approachable; she made sure to explain in detail diagnostic issues and the different treatment steps in a very accesible manner.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We did three medicated cycles with timed intercourse (with Clomid) and two IUIs (with Clomid and an HcG trigger shot). The rationale is that ovulating more eggs might improve hormone levels and better help support a pregnancy. The treatment resulted in two chemical pregnancies and two miscarriages (we suffer from RPL), so while it was successful in achieving pregnancy, it did not ultimately help sustain a pregnancy.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
I felt that the clinic's biggest weakness was communication with the nursing staff and front desk staff. It was at times difficult to get in touch or to be called back on the same day.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic space was nice, fairly comfortable. The main weaknesses were the lack of communication with the staff and some scheduling issues. I did not like how they would push very hard to have me come in for beta hcg tests after each cycle (the clinic was 1+ hour drive each way , so it ended up taking half of the day every time.)
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
It was hard to get information in a timely manner.
9
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
8
9
Age 34
3 IUI
PCOS
Tubal Blockage
Other
Prefer not to answer
Income $50K - $99K
Engineer
4th of 4 Docs
Neutral
Strongly Recommends
Unsuccessful
When we met when Jani [Dr. Jensen], she throughly explained herself. She even drew examples for us which was very helpful!...However, I was surprised she wasn’t the one that performed my IUI’s. After my first IUI once I built “relationships” with the nurses, I felt more comfortable with the actual IUI procedure...Each IUI consisted of 5 days of clomid (100mg). Then an ovidril shot 1-2days before procedure. Then a progesterone suppository 2 times a day after the IUI procedure until I go in for blood work
The nursing staff [at Reproductive Medicine & Infertility Associates] has made me feel very comfortable. My only comment would be I wish the experienced nurses could have performed my IUI, but the way my body reacted to the medication would not allow for that to happen...Two of my IUI were changed last minute because of the way my body reacted to medication. Which meant I had to go to Woodbury instead of Edina for the procedure. Both times they couldn’t find my husbands paperwork. Not a big issue to me at all
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Our consultation with Jani was great. However, I was surprised she wasn’t the one that performed my IUI’s. After my first IUI once I built “relationships” with the nurses, I felt more comfortable with the actual IUI procedure.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Be patient - this takes time and the actual plan you set with them may change depending on how your body reacts to the medication.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
When we met when Jani, she throughly explained herself. She even drew examples for us which was very helpful!
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Each IUI consisted of 5 days of clomid (100mg). Then an ovidril shot 1-2days before procedure. Then a progesterone suppository 2 times a day after the IUI procedure until I go in for blood work
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff has made me feel very comfortable. My only comment would be I wish the experienced nurses could have performed my IUI, but the way my body reacted to the medication would not allow for that to happen.
Describe your experience with Reproductive Medicine & Infertility Associates.
The Edina clinic could use a revamp. The Woodbury clinic seems newer, but the procedure room is very small. However, I do like how they have a tv on the wall to watch my ultrasound procedure. Can’t see anything at the Edina location.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Unfortunately I do not have my bills with me. However, my insurance does assist up to IUI’s.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Not at this time.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
Two of my IUI were changed last minute because of the way my body reacted to medication. Which meant I had to go to Woodbury instead of Edina for the procedure. Both times they couldn’t find my husbands paperwork. Not a big issue to me at all
8
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 29 - 30
8 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Operations
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Don’t be afraid to tell her [Dr. Jensen] you’ve heard of something or done your own research. She will be honest and let you know if that applies to your situation or not...She took the time to get to know us personally. Asked questions about our lives and remembered things we had talked about at previous appointments. She always had all of our paperwork with her and always was informative and allowed us to ask questions along the way.
The nursing staff [at Reproductive Medicine & Infertility Associates] was excellent! They always called with results promptly and had great bedside manner in delivering the news, good or bad. They answered all questions...The costs were average with what IVF/iui costs in MN...The clinic was well maintained and everyone was really helpful. They don’t have a 24/7 on call nursing line but during the day you can leave a message and someone will call you back within 2 hours. They delivered messages well and gave detailed instructions on next steps.they were all very helpful.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
She is warm and caring but also extremely smart and knows her stuff. She was patient as we asked questions. We never felt rushed or as if she didn’t have time for us. She was understanding about how hard this was after my second miscarriage.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Ask questions. Don’t be afraid to tell her you’ve heard of something or done your own research. She will be honest and let you know if that applies to your situation or not.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
She took the time to get to know us personally. Asked questions about our lives and remembered things we had talked about at previous appointments. She always had all of our paperwork with her and always was informative and allowed us to ask questions along the way.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff was excellent! They always called with results promptly and had great bedside manner in delivering the news, good or bad. They answered all questions.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic was well maintained and everyone was really helpful. They don’t have a 24/7 on call nursing line but during the day you can leave a message and someone will call you back within 2 hours. They delivered messages well and gave detailed instructions on next steps.they were all very helpful. Xxzzxzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzxzxxxxx
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
The costs were average with what IVF/iui costs in MN. We had excellent insurance overage though so we didn’t have to pay much at all for our 8 rounds of IUI.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
10
6
Age 32
2 IVF
Male Factor
European
Income $100K - $199K
3rd of 4 Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Jensen went above and beyond to get us pregnant. When the other doctors suggested a sperm donor she went to the urologist to convince him to take our case. For that reason alone we have our babies created with my husbands sperm.... Dr. Jensen is friendly and compassionate. She is exactly the type of doctor you need while going through infertility. She will go above and beyond to get you the results you are seeking. I worked with many doctors while at Mayo and she was the one who really made a difference.
At times communication seemed to be an issue. We had billing problems that took some effort to get them to fix but with work they were fixed. Always advocate for yourself and watch the bills. Don’t be afraid to get your questions answered. We are paying for a service.... They [Mayo Clinic Nurses] were always very nice but often a little disorganized.... A test wasn’t ordered so I had to make an additional trip. They were apologetic and it wasn’t a big deal.
How was your experience with Jani Jensen at Mayo Clinic?
Dr. Jensen is friendly and compassionate. She is exactly the type of doctor you need while going through infertility. She will go above and beyond to get you the results you are seeking. I worked with many doctors while at Mayo and she was the one who really made a difference.
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
Be open and honest. Don’t hold back anything. Give her the chance to answer your questions.
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
Dr. Jensen went above and beyond to get us pregnant. When the other doctors suggested a sperm donor she went to the urologist to convince him to take our case. For that reason alone we have our babies created with my husbands sperm.
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
We used an antagonist protocol. The first cycle I did 150 ml of gonal-f and 50 ml of menopur and I overstimulated. The second cycle we started out with less GF and a lupron trigger and it was a perfect retrieval.
Describe your experience with the nursing staff at Mayo Clinic.
They were always very nice but often a little disorganized.
Describe your experience with Mayo Clinic.
At times communication seemed to be an issue. We had billing problems that took some effort to get them to fix but with work they were fixed. Always advocate for yourself and watch the bills. Don’t be afraid to get your questions answered. We are paying for a service.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
The consult was $350, the mock transfer and sono was $2k and the Ivf package was around $8700.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
Mayo encourages eSET but are open to transferring two of you are aware of all risks.
What specific things went wrong at Mayo Clinic?
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Mayo Clinic.
Just slight organizational issues. A test wasn’t ordered so I had to make an additional trip. They were apologetic and it wasn’t a big deal.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Mayo Clinic
Rochester
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
6
4
6 IUI
PCOS
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Jani Jensen] strengths: knowledgeable, persistent, was very compassionate first visit Weaknesses: sometimes comes off as though emotional aspects aren't important, made me feel concerned about asking any questions...Don't expect hand holding... As an IUI patient i didn't see or hear from my doctor directly after consult...Not happy with most recent care.
takes a long time to hear back [from Reproductive Medicine & Infertility Associates clinic staff], some staff very cranky, is run efficiently but the goal seems to have changed from growing families to charging money. Didn't feel like they truly cared...Issues with prescription fills and NO way to reach staff on weekends or holidays...[nursing staff] Some compassionate, some blunt, some very confused.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
strengths: knowledgeable, persistent, was very compassionate first visit Weaknesses: sometimes comes off as though emotional aspects aren't important, made me feel concerned about asking any questions, not sure if things are the same as years ago when we worked with her before. Not happy with most recent care.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Don't expect hand holding. Be prepared to have them suggest high priced options.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
felt like emotional concerns were ignored or bothered her
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Closely followed ultrasound, minimal blood work, nurses do 90% of visits and procedures unless facing surgery. As an IUI patient i didn't see or hear from my doctor directly after consult.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Variable. Some compassionate, some blunt, some very confused.
Describe your experience with Reproductive Medicine & Infertility Associates.
takes a long time to hear back, some staff very cranky, is run efficiently but the goal seems to have changed from growing families to charging money. Didn't feel like they truly cared. Just a number.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
High
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
Issues with prescription fills and NO way to reach staff on weekends or holidays. Goes to a general nurse line and they tell you to wait for regular hours.
6
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
4
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
10
10
Age 34 - 35
3 IUI
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Jensen went above and beyond when the actual IUI procedure didn't go as planned....Dr. Jensen did a mock IUI to be sure it was possible before we started treatment. I am a cervical cancer survivor so there is a lot of damage to the little cervix that I have left. When the nurses couldn't perform the IUI, Dr. Jensen performed it and all of the cycles after that....50 mg Clomid, 250 ug/0.5 ml ovidrel, 200 mg progesterone 2 x daily... all 3 rounds
The clinic [RMIA] has an easy, fast system for IUI that allows for cycles while working your job without having to take a lot of time off. The clinic offers earlier hours for ultrasounds, which allowed be to stop on my way to work....The nursing staff tried everything to get the IUI to go perfectly. When it didn't work well, they quickly made alternative plans to ensure we didn't waste money on a cancelled IUI....It was just under $6,000 for 3 rounds of IUI
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen did a mock IUI to be sure it was possible before we started treatment. I am a cervical cancer survivor so there is a lot of damage to the little cervix that I have left. When the nurses couldn't perform the IUI, Dr. Jensen performed it and all of the cycles after that.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
I can't think of anything.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen went above and beyond when the actual IUI procedure didn't go as planned.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
50 mg Clomid, 250 ug/0.5 ml ovidrel, 200 mg progesterone 2 x daily... all 3 rounds... all BFN
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff tried everything to get the IUI to go perfectly. When it didn't work well, they quickly made alternative plans to ensure we didn't waste money on a cancelled IUI. The problems that were encountered were due to the damage caused by my cancer treatments.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic has an easy, fast system for IUI that allows for cycles while working your job without having to take a lot of time off. The clinic offers earlier hours for ultrasounds, which allowed be to stop on my way to work.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
It was just under $6,000 for 3 rounds of IUI with no coverage under insurance.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
We are hoping to do IVF this year. My doctor had a strong opinion about limiting the number of embryos due to my extremely shortened cervix, which agrees with my oncologist and MFMs.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
8
Age 30 - 31
2 IUI
1 IVF
Unexplained
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
[Dr. Jani Jensen] was really knowledgeable about infertility and had great bedside manner. She was confident in our treatment and gave us realistic outcomes...She talked with us about our lives outside of infertility...[new patient advice]Keep pushing for answers. It’s hard to still not understand why we couldn’t conceive on our own.
[nurse of Reproductive Medicine & Infertility Associates] great bedside manner and extremely knowledgeable - has been working in this industry for 20 years. She comforted me in times of sadness and cheered with me when we had success...Strengths are the doctors, very skilled and knowledgeable. Weaknesses are the appointments - almost too many patients per doctor can be hard to get in. Especially for iui, for ivf it was easier since there are more deadlines.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani was really knowledgeable about infertility and had great bedside manner. She was confident in our treatment and gave us realistic outcomes. I would recommend Jani to anyone having issues conceiving.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Keep pushing for answers. It’s hard to still not understand why we couldn’t conceive on our own.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
She talked with us about our lives outside of infertility.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Melissa)
Melissa was the best part of RMIA. great bedside manner and extremely knowledgeable - has been working in this industry for 20 years. She comforted me in times of sadness and cheered with me when we had success.
Describe your experience with Reproductive Medicine & Infertility Associates.
Strengths are the doctors, very skilled and knowledgeable. Weaknesses are the appointments - almost too many patients per doctor can be hard to get in. Especially for iui, for ivf it was easier since there are more deadlines.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
5k per iui and 20k for ivf
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
10
9
Age 34 - 36
3 IUI
PCOS
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Jensen] was very kind and understanding. She made us feel very comfortable and listened.... She was so kind, respectful and supportive. We always felt like she had our best interest at heart. After 3 IUI procedures, she made it clear that she would continue them if we wanted, but that it probably wasn't the best course to take. We ended up taking some time away to think things through and ended up getting pregnant!... We tried Clomid on its own for a few cycles and then 3 IUI procedures.
It was easy to set up appointments. They have high quality employees. They were helpful in finding out how much procedures would cost ahead of time. There is a tendency to start to feel like just a number at Mayo since it is such a huge place....They were helpful and had compassion.... She [Dr. Jensen] was so kind, respectful and supportive. We always felt like she had our best interest at heart. After 3 IUI procedures, she made it clear that she would continue them if we wanted
How was your experience with Jani Jensen at Mayo Clinic?
She was so kind, respectful and supportive. We always felt like she had our best interest at heart. After 3 IUI procedures, she made it clear that she would continue them if we wanted, but that it probably wasn't the best course to take. We ended up taking some time away to think things through and ended up getting pregnant!
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
Be honest and forthcoming with all of your information. It makes it much easier to get the best treatment possible.
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
She was very kind and understanding. She made us feel very comfortable and listened.
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
We tried Clomid on its own for a few cycles and then 3 IUI procedures.
Describe your experience with the nursing staff at Mayo Clinic.
They were helpful and had compassion.
Describe your experience with Mayo Clinic.
It was easy to set up appointments. They have high quality employees. They were helpful in finding out how much procedures would cost ahead of time. There is a tendency to start to feel like just a number at Mayo since it is such a huge place.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
We had insurance that covered our treatments.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
N/A
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Mayo Clinic
Rochester
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
5
0
Age 40 - 41
Prefer not to answer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Successful
We probably met with Dr. Jensen about 3 times throughout the process, she was professional, courteous, explained the process well, and very nice to us. She answered all our questions. When we had issues with the clinic, she addressed them right away...gives a lot of information about the process. Ask as many questions as you want and she answers to the best of her knowledge. She is encouraging and gave us time to process how we wanted to proceed.
The front office staff [at Reproductive Medicine & Infertility Associates] is rude. Even when you call they are abrupt and when you try to further get clarification or answers. They lack empathy...The visits felt cold and felt like we were being moved through a factory processing line. They made multiple errors in scheduling, sending us the right information, mixing up my history information. We had to be on top of calling and sending emails and addressing issues.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
We probably met with Dr. Jensen about 3 times throughout the process, she was professional, courteous, explained the process well, and very nice to us. She answered all our questions. When we had issues with the clinic, she addressed them right away.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
She is a really good Provider and gives a lot of information about the process. Ask as many questions as you want and she answers to the best of her knowledge. She is encouraging and gave us time to process how we wanted to proceed.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
NA
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
I think the best nurse we had was on the day of transfer who was very personable, kind, helped explained the process well. Other than that, for me and our surrogate, it was not a good experience. The best way for me to say it is they lack empathy. They don't explain clinical information. The visits felt cold and felt like we were being moved through a factory processing line. They made multiple errors in scheduling, sending us the right information, mixing up my history information. We had to be on top of calling and sending emails and addressing issues. It was exhausting. The last call I had with them was with someone named Teresa (?), after I had a phone call with their staff Nicole, who talked over me when I questioned why they failed again to coordinate care with my OB. I had an appointment and none of my records had been sent. I literally cried on the phone because I was so frustrated. Teresa got on the phone and response to me "I'm going to let you go now". Another time, they forgot to draw all the labs we needed and so we had to go back and do another one. They apologized but the errors continued even after that.
Describe your experience with Reproductive Medicine & Infertility Associates.
The front office staff is rude. Even when you call they are abrupt and when you try to further get clarification or answers. They lack empathy- I said to them more than once, that this process is extremely difficult, emotional, and expensive, and frustrating when they make so many errors it adds to the stress. Nothing changed. We almost switched to a different clinic even though we were close to a transfer date but they had someone in management call us and said they would work with us and convinced us to stay. That is how horrible the experience was. At the end of the day, I wish I had left because the memories of this experience will stay with me. it was horrid.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
NA
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
I'll focus on the last phone call. After we confirmed pregnancy, they informed us they would send medical records to my OBs office. On the day of the appt, the OB office called and said they did not receive it. I called the office and the front desk person Nicole was rude. I explained the situation to her, she asked me for all the ob information again. She asked for the fax number which I did not have and I requested that she check the records since the information had already been provided. She continued to repeat herself that I needed to give her a fax number. I became frustrated. I asked for her name but she kept saying I needed to give her a fax number, I eventually asked for a supervsor. I beleive the surpersor's name is Teresa, who then said they had already faxed it but would fax it again and she did not need the fax number from me. That's all Nicole needed to say and find away to resolve their lack of coordination. I told them at this point that I felt extremely exhausted and frustrated with their lack of coordination of care and that Nicole response and her robotic response that she needed a fax number from me (the patient) was unprofessional and unkind. Teresa's response to me was "I'll address it, I'll let you go now". Patient care at this clinic is Horrendous. I also have multiple emails of us going back and forth where they made errors and kept apologizing. It got so bad I told the doctor I was afraid they would make an error in the lab and use the wrong embryo.
5
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unknown Success
7
6
Age 36
2 IUI
IVF
Male Factor
Unexplained
European
Income $50K - $99K
Consultant
1st of 2 Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
My first consult with Dr. Jensen was warm and supportive. I felt like she did a great job explaining the process to me and working with us to develop next steps...IVF with low dose Menopur protocol, due to high risk of hyperstimulation. ICSI for slight male factor infertility and for PGT prep...[eSET approach] Strong preference for one embryo
Communication [ at Reproductive Medicine & Infertility Associates] could be more organized and clear. Patient experience has lots of room for improvement. For example, explaining the process before beginning. I had a unnerving ultrasound in which the tech said nothing to me throughout and then had me meet her in a conference room to discuss results
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Being that our IVF cycle was postponed due to Covid-19 and Dr. Jensen experienced health issues that temporarily transferred our care to another doctor. I don't have a solid grasp on her as a provider, but from what I've experienced thus far, she is thorough, knowledgeable, and compassionate in person.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
For anyone heading into IVF, I would encourage them to advocate for their needs.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
My first consult with Dr. Jensen was warm and supportive. I felt like she did a great job explaining the process to me and working with us to develop next steps. The clinic experience is what makes me feel like a number. Also the fact that I've seen my doctor rarely in the process of fertility treatment.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
IVF with low dose Menopur protocol, due to high risk of hyperstimulation. ICSI for slight male factor infertility and for PGT prep.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Large variety of compassion, bluntness, coldness, friendliness.
Describe your experience with Reproductive Medicine & Infertility Associates.
Communication could be more organized and clear. Patient experience has lots of room for improvement. For example, explaining the process before beginning. I had a unnerving ultrasound in which the tech said nothing to me throughout and then had me meet her in a conference room to discuss results. I was sure something was wrong, but when I asked her why we had to come into a separate room she told me this was protocol. Had I known this beforehand, I would have felt less afraid.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Costs are dependent on the choices you make in your treatment, and ours isn't finished yet so wouldn't be accurate.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Strong preference for one embryo
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
My biggest problem has been that I have had to voice my need (due to past history) to not see a male provider at virtually every interaction with clinic staff. The clinic has also had a difficult time keeping track of what cycle day I'm on, which has been disconcerting.
7
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 28 - 29
3 IUI
Recurrent Pregnancy Loss
Unexplained
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
we did blood work [with Dr. Jani Jensen] to check on clotting disorder and vitamin d...scar tissue was found again so we did a hysteroscopy...She is very open and honest but makes you feel important and that you are not just a pay check. She is willing to try a new treatment regimen example after our hysteroscopy since it was my second one, first one with her I asked about the hormone therapy she said because this being my second one she would do it even though nothing has been proven it helping 100% but that is was worth a shot since the first time we did not do hormone therapy and low and behold I believe it helped
For the little bit we have had to work with them [nurses at Reproductive Medicine & Infertility Associates] they have been good always email or call back promptly which is appreciated...There is a person for every job which is nice but can be stressful the nurse can’t just schedule me an appointment...I have to wait a call by the scheduling coordinator to schedule that part I wish was a little different but other than that there great and have a nice flow to their practice.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
She is very open and honest but makes you feel important and that you are not just a pay check. She is willing to try a new treatment regimen example after our hysteroscopy since it was my second one, first one with her I asked about the hormone therapy she said because this being my second one she would do it even though nothing has been proven it helping 100% but that is was worth a shot since the first time we did not do hormone therapy and low and behold I believe it helped as we had a clear ultrasound a month after surgery and the hormone therapy. She is very considerate that we drive three hours to see her for appointments and when we debated on doing another iui after switching to her from our other doctor she was honest that it would not be worth our time or money to drive all the way up for a small chance it may work if we had a place closer to home to do iui she encouraged that my husband and I go there if that was on our hearts but if we wanted to do the iui with her she was still have to do it justadr sure we understood the small percent it would be successful after 3 failed attempts. we were truly amazed and that was the first moment we felt she truly cared for us as people not as a paycheck. She always answers all my emails promptly and the appointments have been scheduled in a reasonable amount of time. She is very knowledgeable and is always willing to learn new treatment protocols and educate her self on things that are new in infertility research. she flew across state for one day to a conference to hear them talk about a new ivf technique even though she felt it would not be as productive she wanted to be able to fully educate patients on her reasons why they would or wouldn’t do it. She was open about her own life when asked and that helped to get to know her on a personal level. This is my first time in a private practice and I love it. Dr jensen and her team at RMIA are amazing and we fully appreciate their help and knowledge and have full confidence they will help us have a healthy baby.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Be open on what you want and don’t stop advocating for yourself.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Her bed aide manner was amazing she told me how happy she was to help me she listened to me and informed me well was always positive and helpful!
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
At this point we have not done a treatment regimen yet we switched to her from our other re in nov 2018. we did some work ups after our consult we did blood work to check on clotting disorder and vitamin d, we did an sis ultrasound where scar tissue was found again so we did a hysteroscopy in Jan 2019 to remove scar tissue and hormone therapy we went back for another sis ultrasound in feb 2019 and agreed we’d try on our own for 6 months if we are not successful we would move forward with IVF.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
For the little bit we have had to work with them they have been good always email or call back promptly which is appreciated.
Describe your experience with Reproductive Medicine & Infertility Associates.
There is a person for every job which is nice but can be stressful the nurse can’t just schedule me an appointment t I have to wait a call by the scheduling coordinator to schedule that part I wish was a little different but other than that there great and have a nice flow to their practice.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
So far our insurance has covered surgery and initial things but if we move forward to ivf or were to do an iui our insurance would cover nothing!
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
NA
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources