Jaou-Chen Huang

Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery

Available Lines of Communication

Nurse available by email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolHarvard
ResidencyBrigham & Women's Hosp
FellowshipU. of Illinois
Lubbock
3502 9th St
Lubbock, TX 79415
806.743.4256
On a scale from 0-10, how likely are you to recommend Jaou-Chen Huang to a friend?
Strongly recommend: 57%Neutral: 14%Don't recommend: 29%8
4 assessments
  • 57% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 29% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery to a friend?
Strongly recommend: 82%Neutral: 6%Don't recommend: 12%9.3
9 assessments
  • 82% Strongly recommend (9-10)
  • 6% Neutral (7-8)
  • 12% Don't recommend (0-6)
4 assessments
10
9
Age
32
Treated
2018
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
PCOS
10
9
Dr. Huang was very good about explaining things even including statistical rates. He helped me during an emotional time (after a miscarriage) when I needed hope that I could get pregnant again. I didn’t realize it would be so hard to go in to the clinic and be told that I ovulated too early or too late. I had more than a few crying sessions after hearing these facts. Dr. Huang was very compassionate and had tissues available for me while listening to my questions and concerns. I am very thankful to him for these above reasons.
The clinic [Center for Reproductive Medicine of Lubbock] worked with my work schedule allowing me to drop in as necessary. They even fit me in same day once I told them that my menstrual cycle had finally started. I also was able to stop by when I had bleeding scares during pregnancy. The office staff was always encouraging during the good times and the bad.
Age
32
Treated
2018
Success with this Doc
Yes
Race
European, East Asian
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
PCOS
10
9
How was your experience with Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock?
Dr. Huang was very good about explaining things even including statistical rates. He helped me during an emotional time (after a miscarriage) when I needed hope that I could get pregnant again. I didn’t realize it would be so hard to go in to the clinic and be told that I ovulated too early or too late. I had more than a few crying sessions after hearing these facts. Dr. Huang was very compassionate and had tissues available for me while listening to my questions and concerns. I am very thankful to him for these above reasons.
What's one piece of advice would you give a prospective patient of Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock?
I would tell prospective patients to go into the clinic optimistic but also realistic. I had to go into the clinic each time and give myself a pep talk. It went something like this: “Modern medicine and physicians are wonderful, but everything happens for a reason and is in God’s time not my own.”
During treatment, were you treated like a number or a human with Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock?
Dr. Huang was very polite, quiet, and serious. He stated the facts in a way that was easy to understand. He was also very nice, gentle, and reassuring to me after having a miscarriage.
Describe the protocols Jaou-Chen Huang used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I was started off on clomid 50 mg for 5 days and then increased to 100 mg for 5 days. I also did one cycle with a fertility shot that cost over $100 out of pocket (this was a suggested treatment and not forced upon me in any way). It was helpful after several rounds of clomid because I have never felt in control of my ovulation before. Knowing exactly when I ovulated was nice.
Describe your experience with the nursing staff.
The nurses were wonderful. They were constantly reassuring me during the whole fertility process.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinic worked with my work schedule allowing me to drop in as necessary. They even fit me in same day once I told them that my menstrual cycle had finally started. I also was able to stop by when I had bleeding scares during pregnancy. The office staff was always encouraging during the good times and the bad.
Describe the costs associated with your care under Jaou-Chen Huang at The Center for Reproductive Medicine of Lubbock.
Co-pays were $55 to see a specialist with my insurance at the time. I sometimes had to go in multiple times a week. Clomid was maybe $5-$10 for 5 day supply and like previously stated the fertility shot was somewhere over $100 out of pocket.
10
Doctor
Jaou-Chen Huang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 31
Treated
2014 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
10
10
He is not 'touchy-feely'...but his compassion truly comes out as he assists you through the process. We didn't need, or want, the touchy feely. We wanted a scientist. Successful and confident but also caring in his own way. He demonstrates caring in that he explains every detail with you, takes your phone calls or texts any time of day, but he probably won't cry with you or possibly convey false hope to build up spirits. He says it how it is...but is so passionate about what he does.
[Texas Tech University's] Strengths--physician and nurses Weaknesses--clarity in billing. We thought after a specific event we would have a refund in place but it was used for 'other' things. So we thought we would have about a $2500.00 credit...but then as we sat in their office, it was used for other things. It was heartbreaking. For both of us as working individuals, this was extremely devastating and financially difficult.
Age
27 - 31
Treated
2014 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
Dr. Huang was realistic with us. Although we have not had the outcome we had hoped for through IVF, he sincerely cared for us, communicated quickly with us, and went above and beyond when we needed medication through a weekend. He spent time with us at every visit and just truly listened to us and our hopes and frustrations.
What's one piece of advice would you give a prospective patient of Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
He is not 'touchy-feely'...but his compassion truly comes out as he assists you through the process. We didn't need, or want, the touchy feely. We wanted a scientist. Successful and confident but also caring in his own way. He demonstrates caring in that he explains every detail with you, takes your phone calls or texts any time of day, but he probably won't cry with you or possibly convey false hope to build up spirits. He says it how it is...but is so passionate about what he does.
During treatment, were you treated like a number or a human with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
He was factual, but so caring. He spent time with us, explained things, drew pictures of the process, and was so excited when we had 18 eggs and 9 embryos.
Describe the protocols Jaou-Chen Huang used in your cycles at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery and their degree of success.
Some I have forgotten. We have used letrazole for fertility pill treatments and also we have used a VERY expensive medication I couldn't remember the name of in 2014 along with Lupron for the preparation of the frozen transfer. The 2nd transfer we used more oral hormone based treatments with progesterone injections at first which produced a very odd reaction and then the vaginal suppositories had to be ordered.
Describe your experience with your nurse at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery. (Assigned nurse: Michelle)
Their entire team was wonderful and compassionate. Celebrated successes and showed so much support during difficulties. I am a nurse, as well, and I couldn't say a single negative thing about them.
Describe your experience with Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
Strengths--physician and nurses Weaknesses--clarity in billing. We thought after a specific event we would have a refund in place but it was used for 'other' things. So we thought we would have about a $2500.00 credit...but then as we sat in their office, it was used for other things. It was heartbreaking. For both of us as working individuals, this was extremely devastating and financially difficult.
Describe the costs associated with your care under Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
Approximately $18000 for the first cycle. $750/year storage fee. $4000 for transfers
Describe Jaou-Chen Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
He preferred we transfer 2 embryos. We were ok with this decision.
What specific things went wrong at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
  • Failed to convey critical information
10
Doctor
Jaou-Chen Huang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.

Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
8
He [Dr. Jaou-Chen Huang] was always very detailed and optimistic. Sadly our fertility treatment was unsuccessful but I did become pregnant naturally a month after he performed surgery on me. We are now pregnant with our second child. He removed a septum on my uterus, scar tissue, cleaned my tubes and scraped my uterus. I had 3 miscarriages prior to seeing Dr Huang.
We rarely had to wait over 10 min [at Texas Tech Reproductive Center]. It was easy to schedule appointments and check out. The staff was very friendly, they all tried to know you. I did not like that the blood draw area was not private. There were 2 blood chairs and the restroom was off that room.... IUI was approx $1500 IVF retrieval started around$12,000 Retrieval meds
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
8
How was your experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
He was always very detailed and optimistic. Sadly our fertility treatment was unsuccessful but I did become pregnant naturally a month after he performed surgery on me. We are now pregnant with our second child. He removed a septum on my uterus, scar tissue, cleaned my tubes and scraped my uterus. I had 3 miscarriages prior to seeing Dr Huang.
What's one piece of advice would you give a prospective patient of Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
Voice all f your concerns. There are no stupid questions. You are paying for their help.
During treatment, were you treated like a number or a human with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
The Dr, nurses and even receptionist genuinely cared about us, our personal lives and we'll being.
Describe the protocols Jaou-Chen Huang used in your cycles at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery and their degree of success.
We tried 3 IUIs first. My body created cysts from Clomid so we tried a different drug. We then did 1 egg retrieval and 2 frozen transfers. Unfortunately 1 embryo did not survive the thawing process.
Describe your experience with your nurse at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery. (Assigned nurse: Michelle)
She was kind, professional and caring.
Describe your experience with Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
We rarely had to wait over 10 min. It was easy to schedule appointments and check out. The staff was very friendly, they all tried to know you. I did not like that the blood draw area was not private. There were 2 blood chairs and the restroom was off that room.
Describe the costs associated with your care under Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
IUI was approx $1500 IVF retrieval started around$12,000 Retrieval meds
Describe Jaou-Chen Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
He recommended only transferring 1 embryo. Which we did the first cycle. The second time we used our remaining two and were still unsuccessful.
8
Doctor
Jaou-Chen Huang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.

Verified

This patient has provided documentation of treatment at this clinic.

4
6
Age
36
Treated
2018
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
Unexplained
4
6
I think he [Dr. Jaou-Chen Huang] was very knowledgeable but I think if my chances at getting pregnant were higher he may have shown more interest. He told me not to waste my money. I felt like he didnt want to try to help me...He didn't even give me that [Eset] as an option...I felt like if they had thought I would have had more of a chance to get pregnant I would have had more interest from the doctor...
I think they were organized [at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery]. I think the support staff was great. I just wish the doctor [Dr. Chen Huang] would have done more. The staff calmed my nerves when I needed surgery. I heard good things about the other doctor in rye office but they told me I had to stay with my assigned doctor...I had to have a surgery and his nurses helped me with getting off of work and fought for me with my employer.
Age
36
Treated
2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Unexplained
4
6
How was your experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
I think he was very knowledgeable but I think if my chances at getting pregnant were higher he may have shown more interest. He told me not to waste my money. I felt like he didnt want to try to help me.
What's one piece of advice would you give a prospective patient of Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
Go in expecting to walk away with no hope that way if he give you hope it will feel better. Don't go in with hope.
During treatment, were you treated like a number or a human with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
I felt like if they had thought I would have had more of a chance to get pregnant I would have had more interest from the doctor
Describe your experience with the nursing staff.
They were great. I had to have a surgery and his nurses helped me with getting off of work and fought for me with my employer.
Describe your experience with Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
I think they were organized. I think the support staff was great. I just wish the doctor would have done more. The staff calmed my nerves when I needed surgery. I heard good things about the other doctor in rye office but they told me I had to stay with my assigned doctor.
Describe the costs associated with your care under Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
My insurance covered diagnostic and nothing else and since all I did was diagnostic I dont know how much the out of pocket would have been
Describe Jaou-Chen Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
He didn't even give me that as an option.
4
Doctor
Jaou-Chen Huang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.