Rated 8.6
Strongly recommend: 57%Neutral: 29%Don't recommend: 14%8.6
57% strongly recommend
4 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Harvard
Residency
Brigham & Women's Hosp
Fellowship
U. of Illinois

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jaou-Chen Huang works at

Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery
Rated 8.9
Strongly recommend: 60%Neutral: 30%Don't recommend: 10%8.9

At 1 office

Lubbock
3502 9th St
Lubbock, TX 79415
806.743.4256
Explore Clinic

1 patient review filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
8
NPS
8
Age 33 - 34
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Accountant
Neutral
Neutral
Unsuccessful
He [Dr. Jaou-Chen Huang] was always very detailed and optimistic. Sadly our fertility treatment was unsuccessful but I did become pregnant naturally a month after he performed surgery on me. We are now pregnant with our second child. He removed a septum on my uterus, scar tissue, cleaned my tubes and scraped my uterus. I had 3 miscarriages prior to seeing Dr Huang.
We rarely had to wait over 10 min [at Texas Tech Reproductive Center]. It was easy to schedule appointments and check out. The staff was very friendly, they all tried to know you. I did not like that the blood draw area was not private. There were 2 blood chairs and the restroom was off that room.... IUI was approx $1500 IVF retrieval started around$12,000 Retrieval meds
How was your experience with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
He was always very detailed and optimistic. Sadly our fertility treatment was unsuccessful but I did become pregnant naturally a month after he performed surgery on me. We are now pregnant with our second child. He removed a septum on my uterus, scar tissue, cleaned my tubes and scraped my uterus. I had 3 miscarriages prior to seeing Dr Huang.
What's one piece of advice would you give a prospective patient of Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
Voice all f your concerns. There are no stupid questions. You are paying for their help.
During treatment, were you treated like a number or a human with Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery?
The Dr, nurses and even receptionist genuinely cared about us, our personal lives and we'll being.
Describe the protocols Jaou-Chen Huang used in your cycles at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery and their degree of success.
We tried 3 IUIs first. My body created cysts from Clomid so we tried a different drug. We then did 1 egg retrieval and 2 frozen transfers. Unfortunately 1 embryo did not survive the thawing process.
Describe your experience with your nurse at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery. (Assigned nurse: Michelle)
She was kind, professional and caring.
Describe your experience with Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
We rarely had to wait over 10 min. It was easy to schedule appointments and check out. The staff was very friendly, they all tried to know you. I did not like that the blood draw area was not private. There were 2 blood chairs and the restroom was off that room.
Describe the costs associated with your care under Jaou-Chen Huang at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
IUI was approx $1500 IVF retrieval started around$12,000 Retrieval meds
Describe Jaou-Chen Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery.
He recommended only transferring 1 embryo. Which we did the first cycle. The second time we used our remaining two and were still unsuccessful.
8
Doctor
Jaou-Chen Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Texas Tech University Health Sciences Center for Fertility & Reproductive Surgery
Lubbock
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5