Verified
This patient has provided documentation of treatment at this clinic.
2023, Unsuccessful
I spoke to my so called assigned provider for a fleeting moment while he [Dr. Jashoman Banerjee] mostly spoke to himself and did the math (I'd already done) as to when I could start. He didn't even belong to the clinic I went to - it was a joke! I didn't have a provider...I only saw him once, but based on that one appointment - he had all the charm and charisma of a dish cloth and bedside manner was non-existent. Explained nothing. Gave me no idea of expectations or options or any of the science or understanding of possible outcomes. Truly dismal.
...the [CNY Fertility Center] nurses were mostly fine...Conveyor belt. I felt like I was part of a game of bingo - where everyone wishes you an empty "good luck" but doesn't actually help you to understand...Run - go anywhere else. If you can afford it, go to a different clinic...I only saw him [Dr. Jashoman Banerjee] once, but based on that one appointment - he had all the charm and charisma of a dish cloth and bedside manner was non-existent. Explained nothing. Gave me no idea of expectations or options or any of the science or understanding of possible outcomes. Truly dismal.
How was your experience with Jashoman Banerjee at CNY Fertility Center?
As stated above, I only saw him once, but based on that one appointment - he had all the charm and charisma of a dish cloth and bedside manner was non-existent. Explained nothing. Gave me no idea of expectations or options or any of the science or understanding of possible outcomes. Truly dismal.
What's one piece of advice would you give a prospective patient of Jashoman Banerjee at CNY Fertility Center?
Run - go anywhere else. If you can afford it, go to a different clinic. And if you must choose CNY because of the cost - choose a different doctor.
During treatment, were you treated like a number or a human with Jashoman Banerjee at CNY Fertility Center?
I spoke to my so called assigned provider for a fleeting moment while he mostly spoke to himself and did the math (I'd already done) as to when I could start. He didn't even belong to the clinic I went to - it was a joke! I didn't have a provider. The ONLY contact was with nursing staff. I felt in the dark most of the time. The nurses were nice enough and told me what they were doing as they were doing it. But as for overview, understanding, expectations - absolutely nothing was set or said. And I saw a different nurse at every monitoring and appointment. Zero consistency or continuity, it felt like a conveyor belt.
Describe the protocols Jashoman Banerjee used in your cycles at CNY Fertility Center and their degree of success.
I can't even fill this out because the doctor never explained a protocol and if he had a strategy, which I doubt, he certainly didn't share it.
Describe your experience with the nursing staff at CNY Fertility Center.
As stated the nurses were mostly fine (sensational compared to the doctor!), but in isolation it really couldn't make a difference to the overall experience. They only told me what was happening once it already was. You see someone different every time. Very variable in their communicative ability and seeming understanding.
Describe your experience with CNY Fertility Center.
Conveyor belt. I felt like I was part of a game of bingo - where everyone wishes you an empty "good luck" but doesn't actually help you to understand. And the person who called me to tell me that less than 50% of my retrieved eggs were mature - terrible news to receive - I wept most of the day - sounded like she was reading a menu. The lack of explanation and compassion was truly shocking. And then she had the gall to say that I could make an appointment with the provider if I wanted! With no "he can explain it better." So zero explanation or rhyme or reason given or comfort offered and then it was lithely suggested I could speak to the least communicative person in the entire clinic for .... goodness knows what.
Describe the costs associated with your care under Jashoman Banerjee at CNY Fertility Center.
$9,000 for the IVF cycle; will be close to $3,500 for genetic testing of embryos; emplantations within a year are $995 and $2499 thereafter.
What specific things went wrong at CNY Fertility Center?
- Failed to convey critical information