Verified
This patient has provided documentation of treatment at this clinic.
2021 - 2022, Unknown Success
Dr. Chiang is very personable and our appointments with her never felt rushed. She took the time to go through all IUI or IVF steps and answer any questions we had. She was open to tweaking my FET protocol based on concerns about potential autoimmune issues that I had and explained the benefits/risks of those changes...she wants you to feel in control of your treatment, but sometimes my husband and I had just wished that she, as the doctor, would make a firm decision.
The [Conceptions Reproductive Associates] clinic is good about keeping you updated as to your next steps and providing calendars that outline when you will be taking which meds and when you'll have appointments. The weakness-- sometimes it just feels like a well-oiled machine with little compassion...The nursing staff isn't always the best at communicating. Again, you have to be on top of things
How was your experience with Jasmine Chiang at Conceptions Reproductive Associates?
Dr. Chiang is very personable and our appointments with her never felt rushed. She took the time to go through all IUI or IVF steps and answer any questions we had. She was open to tweaking my FET protocol based on concerns about potential autoimmune issues that I had and explained the benefits/risks of those changes. You still have to do your own research and come in with your own questions though. Dr. Chiang can sometimes feel "wishy-washy" about decisions. Perhaps, she wants you to feel in control of your treatment, but sometimes my husband and I had just wished that she, as the doctor, would make a firm decision.
What's one piece of advice would you give a prospective patient of Jasmine Chiang at Conceptions Reproductive Associates?
Come prepared having done your own research, knowing your body, and with a list of questions.
During treatment, were you treated like a number or a human with Jasmine Chiang at Conceptions Reproductive Associates?
We rarely meet with or hear from Dr. Chiang throughout treatment. However, when we have met with her for a consult and two re-groups, she is very kind and friendly. Twice, I've emailed her with questions and she always gets back to us within the same day with very thorough responses.
Describe the protocols Jasmine Chiang used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did two IUI cycles with letrozole and a trigger shot. She chose letrozole for me based on high-ish antral follicle counts during my baseline testing. Each cycle produced two mature sized follicles; however, neither cycle resulted in pregnancy. We've completed one egg retrieval cycle. Dr. Chiang had me on a pretty standard protocol with gonal-f, menopur, etc. I stim'd for a pretty short amount of time and during our re-group, Dr. Chiang said I should have stim'd for one more day, which may have helped more of my eggs mature. I know the first round the doctors are getting to know how your body responds, but it was disappointing. Who made the call for me to trigger so soon?
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Alex Lee)
The nursing staff isn't always the best at communicating. Again, you have to be on top of things. I'm glad I spoke up when my egg retrieval calendar didn't look right, because sure enough my nurse had gotten my cycle day 1 wrong. I also emailed a question to my nurse at another point during my egg retrieval cycle and got a one sentence response that didn't actually answer my questions-- as if she read my email too quickly. Things like that were frustrating.
Describe your experience with Conceptions Reproductive Associates.
The clinic is good about keeping you updated as to your next steps and providing calendars that outline when you will be taking which meds and when you'll have appointments. The weakness-- sometimes it just feels like a well-oiled machine with little compassion. No one wants to be going through fertility treatments. Many of the appointments are nerve wracking. Compassion would go a long way. It was the rare nurse or ultrasound tech that was actually personable and made the endless appointments better.
Describe the costs associated with your care under Jasmine Chiang at Conceptions Reproductive Associates.
Our IUI cycles were partially covered by insurance, so we paid about $500 per cycle. IVF was not covered at all and we will pay about $25,000 (including medications) for one full cycle.
What specific things went wrong at Conceptions Reproductive Associates?
- Provided conflicting information
Describe the specific things that went wrong at Conceptions Reproductive Associates.
I was told by Dr. Chiang that I did not need to take vitamin D as my level was good. The next day, I was told by my FET nurse that I should take vitamin D even if my level was good. In the long run, it's a supplement and not a big deal, but it was frustrating to get two different messages.