Rated 9
Strongly recommend: 50%Neutral: 50%9
50% strongly recommend
4 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9
9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.5
4.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Tufts U
Residency
Maine Med Ctr
Fellowship
U of Alabama

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jasmine Chiang works at

Conceptions Reproductive Associates
Rated 8
Strongly recommend: 61%Neutral: 18%Don't recommend: 20%8

At 3 offices

Denver
4500 E. 9th Ave #630
Denver, CO 80220
303-720-7887
Littleton
271 W County Line Rd
Littleton, CO 80129
303.794.0045
Lafayette
300 Exempla Circle #370
Lafayette, CO 80026
303-449-1084
Show 1 more
Explore Clinic

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
8
Age 34 - 35
2 IUI
1 IVF
European
Income $100K - $199K
Lawyer
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Chiang is very personable and our appointments with her never felt rushed. She took the time to go through all IUI or IVF steps and answer any questions we had. She was open to tweaking my FET protocol based on concerns about potential autoimmune issues that I had and explained the benefits/risks of those changes...she wants you to feel in control of your treatment, but sometimes my husband and I had just wished that she, as the doctor, would make a firm decision.
The [Conceptions Reproductive Associates] clinic is good about keeping you updated as to your next steps and providing calendars that outline when you will be taking which meds and when you'll have appointments. The weakness-- sometimes it just feels like a well-oiled machine with little compassion...The nursing staff isn't always the best at communicating. Again, you have to be on top of things
How was your experience with Jasmine Chiang at Conceptions Reproductive Associates?
Dr. Chiang is very personable and our appointments with her never felt rushed. She took the time to go through all IUI or IVF steps and answer any questions we had. She was open to tweaking my FET protocol based on concerns about potential autoimmune issues that I had and explained the benefits/risks of those changes. You still have to do your own research and come in with your own questions though. Dr. Chiang can sometimes feel "wishy-washy" about decisions. Perhaps, she wants you to feel in control of your treatment, but sometimes my husband and I had just wished that she, as the doctor, would make a firm decision.
What's one piece of advice would you give a prospective patient of Jasmine Chiang at Conceptions Reproductive Associates?
Come prepared having done your own research, knowing your body, and with a list of questions.
During treatment, were you treated like a number or a human with Jasmine Chiang at Conceptions Reproductive Associates?
We rarely meet with or hear from Dr. Chiang throughout treatment. However, when we have met with her for a consult and two re-groups, she is very kind and friendly. Twice, I've emailed her with questions and she always gets back to us within the same day with very thorough responses.
Describe the protocols Jasmine Chiang used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did two IUI cycles with letrozole and a trigger shot. She chose letrozole for me based on high-ish antral follicle counts during my baseline testing. Each cycle produced two mature sized follicles; however, neither cycle resulted in pregnancy. We've completed one egg retrieval cycle. Dr. Chiang had me on a pretty standard protocol with gonal-f, menopur, etc. I stim'd for a pretty short amount of time and during our re-group, Dr. Chiang said I should have stim'd for one more day, which may have helped more of my eggs mature. I know the first round the doctors are getting to know how your body responds, but it was disappointing. Who made the call for me to trigger so soon?
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Alex Lee)
The nursing staff isn't always the best at communicating. Again, you have to be on top of things. I'm glad I spoke up when my egg retrieval calendar didn't look right, because sure enough my nurse had gotten my cycle day 1 wrong. I also emailed a question to my nurse at another point during my egg retrieval cycle and got a one sentence response that didn't actually answer my questions-- as if she read my email too quickly. Things like that were frustrating.
Describe your experience with Conceptions Reproductive Associates.
The clinic is good about keeping you updated as to your next steps and providing calendars that outline when you will be taking which meds and when you'll have appointments. The weakness-- sometimes it just feels like a well-oiled machine with little compassion. No one wants to be going through fertility treatments. Many of the appointments are nerve wracking. Compassion would go a long way. It was the rare nurse or ultrasound tech that was actually personable and made the endless appointments better.
Describe the costs associated with your care under Jasmine Chiang at Conceptions Reproductive Associates.
Our IUI cycles were partially covered by insurance, so we paid about $500 per cycle. IVF was not covered at all and we will pay about $25,000 (including medications) for one full cycle.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Conceptions Reproductive Associates.
I was told by Dr. Chiang that I did not need to take vitamin D as my level was good. The next day, I was told by my FET nurse that I should take vitamin D even if my level was good. In the long run, it's a supplement and not a big deal, but it was frustrating to get two different messages.
8
Doctor
Jasmine Chiang
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
5
Age 29 - 30
1 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Graphic Designer
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Chiang is incredibly kind and also professionally honest. We were scheduled to do an IUI but she called us to set up a consultation and let us know that my remaining ovary is not attached to a tube. We appreciated her honesty that an IUI probably wasn't the solution - she has been incredibly transparent throughout this process which I really appreciate.
My biggest gripe [about Conceptions Reproductive Associates] is billing. They are VERY shady and impossible to work with. I understand this is a business but navigating infertility is so stressful alone. I have nothing kind to say about the ladies in billing. The office staff, nurses, techs and Dr. Chiang have all been incredible.
How was your experience with Jasmine Chiang at Conceptions Reproductive Associates?
The biggest struggle with this entire process has been the money. Dr. Chiang is very good at explaining all of the options and how realistic they are on the medical side. We were unaware of our medication cost and were honestly derailed by that. Ideally clinics can give a range for medication cost. I wish Dr. Chiang had given us a number.
What's one piece of advice would you give a prospective patient of Jasmine Chiang at Conceptions Reproductive Associates?
Know what questions you want to ask! She appreciates it and is very good at answering. Also be firm with requesting a range for medication cost. They know the ballpark of what things are monetarily and what you may need.
During treatment, were you treated like a number or a human with Jasmine Chiang at Conceptions Reproductive Associates?
Dr. Chiang is incredibly kind and also professionally honest. We were scheduled to do an IUI but she called us to set up a consultation and let us know that my remaining ovary is not attached to a tube. We appreciated her honesty that an IUI probably wasn't the solution - she has been incredibly transparent throughout this process which I really appreciate.
Describe the protocols Jasmine Chiang used in your cycles at Conceptions Reproductive Associates and their degree of success.
N/A - We haven't been able to do anything because of the financial burden.
Describe your experience with the nursing staff at Conceptions Reproductive Associates.
Every nurse I have spoken to has been kind - like I said we haven't really done anything yet. One nurse did ask if we were excited - which I felt was a weird question. So far I really don't have much to go off of.
Describe your experience with Conceptions Reproductive Associates.
My biggest gripe is billing. They are VERY shady and impossible to work with. I understand this is a business but navigating infertility is so stressful alone. I have nothing kind to say about the ladies in billing. The office staff, nurses, techs and Dr. Chiang have all been incredible.
Describe the costs associated with your care under Jasmine Chiang at Conceptions Reproductive Associates.
I believe the consults are around $395. Ultrasounds and blood tests range from $80-200.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to convey critical information
Describe the specific things that went wrong at Conceptions Reproductive Associates.
No one was helpful about costs. We have felt blindsided multiple times and have had little to no support with answers.
8
Doctor
Jasmine Chiang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5