Jason Bromer page 2

2016, Unsuccessful

1

Age 35

3 IUI

Unexplained

South Asian

Income $50K - $99K

1st of 3 Docs

1 IUI With Other Docs

Donor Sperm

LGBTQ+

Doesn't Recommend

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

Meet him [Dr. Bromer] 3 times to discuss options but never felt heard, he never made me feel comfortable and could not figure out why I was unable to become pregnant....I feel dismissed, never got an answer why I could not get pregnant, was not sympathetic with our jpurney. The last meeting he told us that his wife and him also had fertility issues. Would have been nice to have known upfront as that was the appointment he was relatable to.

[Shady Grove] Unorganized, rude, overpriced and charged you more than you were told and then would send you a refund after you advocated that your co-pay was not what was quoted. I called the financial department many times and I would not receive return calls for days....Lost paperwork, when I left Dr. Bromers office for a different clinic the paperwork was not sent. My results were not communicated to me in a timely fashion.

How was your experience with Jason Bromer at Shady Grove Fertility?

I feel dismissed, never got an answer why I could not get pregnant, was not sympathetic with our jpurney. The last meeting he told us that his wife and him also had fertility issues. Would have been nice to have known upfront as that was the appointment he was relatable to.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Be your advocate, make sure your concerns are heard.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Meet him 3 times to discuss options but never felt heard, he never made me feel comfortable and could not figure out why I was unable to become pregnant.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

Our 1st IUI was not medicated, 2 others were with Clomid, estrace, did a trigger but cannot remember the name.

Describe your experience with the nursing staff at Shady Grove Fertility.

Toni was my nurse, she was unorganized, did not really know what protocol we were going to do. She was out of the office on maternity leave for a couple months and no one told us and when she returned she snapped at me and said I was rude to her. She told me that her pregnancy was not planned and said that none of her 4 pregnancies were and it would happen for us also. That was not something to tell a same sex couple who are struggling with unexplained fertility.

Describe your experience with Shady Grove Fertility.

Unorganized, rude, overpriced and charged you more than you were told and then would send you a refund after you advocated that your co-pay was not what was quoted. I called the financial department many times and I would not receive return calls for days.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Non medicated was cheaper, approximately $3000.

What specific things went wrong at Shady Grove Fertility?

Lost paperwork
Failed to call with results
Failed to send your chart to another clinic
Provided conflicting information

Describe the specific things that went wrong at Shady Grove Fertility.

Lost paperwork, when I left Dr. Bromers office for a different clinic the paperwork was not sent. My results were not communicated to me in a timely fashion.

1

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

1

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Review of

Jason Bromer Shady Grove Fertility

2015 - 2016, Unsuccessful

9

5

Age 36 - 37

3 IUI

Male Factor

European

Ashkenazi Jewish

Middle Eastern

Income $50K - $99K

Nurse or HC Services

2nd of 2 Docs

1 IUI With Other Docs

Strongly Recommends

Doesn't Recommend

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer is a sweet and gentle man. He will be honest in a compassionate way. He is understanding about financial limitations. He is a good communicator. He doesn't mind you emailing him and he will be timely about getting back to your emails.... He did paperwork for me so I could apply for grants. He emailed me about foundations that were offering grants when I couldn't even get the financial counselor to do that for me.

I did not like nurse Catalani [at Shady Grove-Frederick]. She seemed disorganized. She put me down for timed intercourse once when I told her we were doing IUI. She called me and left me a voicemail message once with another woman's test results. She never seemed compassionate toward me... The financial coordinator only got back to me once in a while when I called or emailed, although she is a nice woman.

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. Bromer is a sweet and gentle man. He will be honest in a compassionate way. He is understanding about financial limitations. He is a good communicator. He doesn't mind you emailing him and he will be timely about getting back to your emails.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Dr. Bromer doesn't seem to see things as better than they are, like my first fertility doctor, so go to him if you want the truth.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer has been such a nice, caring and honest Dr. He told me the sad truth but in a compassionate way. He always checks emails I send him in a timely manner and even if he is on vacation! He did paperwork for me so I could apply for grants. He emailed me about foundations that were offering grants when I couldn't even get the financial counselor to do that for me.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

The only strategy Dr. Bromer used for my IUI's was to put me on Letrozole.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alison Catalani)

I did not like nurse Catalani. She seemed disorganized. She put me down for timed intercourse once when I told her we were doing IUI. She called me and left me a voicemail message once with another woman's test results. She never seemed compassionate toward me.

Describe your experience with Shady Grove Fertility.

Some of the nurses are not compassionate and seem disorganized. The financial coordinator only got back to me once in a while when I called or emailed, although she is a nice woman. The financial coordinator was not realistic about my husband's infertility and my first fertility doctor, Dr. Esposito, was not realistic in the least about my husband's infertility.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

They charged about $350 for IUI. That was with sperm cleansing. They charged like around $250 I think for a transvaginal ultrasound.

What specific things went wrong at Shady Grove Fertility?

Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Scheduled the wrong procedure

Describe the specific things that went wrong at Shady Grove Fertility.

One time, I wasn't told by my nurse that my husband needed to sign a paper before I got IUI and it was such a hassle to get him to sign the paper bf the IUI. I talked to Dr. Esposito in 2014 about the antibodies attacking my husband's sperm bc he had a successful reversal but I still couldn't get pregnant. She said, " The Doctor I trained with didn't believe in them." So it sounded like Dr. Esposito didn't believe in antibodies attacking the sperm either. Dr. Bromer told me that the antibodies have attacked my husband's sperm and made the sperm unable to bind with and penetrate my eggs. I emailed the financial coordinator in 2017 about foundations that offer grants and she never got back to me so I asked Dr. Bromer instead.

9

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Explained risks

Adaptability

5

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2015 - 2016, 15 Eggs Frozen

10

Age 33 - 34

1 Egg Freezing

Black or African-American

Income $50K - $99K

Doctor

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer is truly passionate about what he does, and cares for his patients. He was always honest with me about risks, and potential outcomes, allowing me to make an informed consent...Don't hesitate to be open and honest with him. He is very non-judgemental and provides direct information with compassion...I don't remember the exact protocol, but over about 17 days I injected myself with agonists to produce follicles, and went in for ultrasounds and bloodwork to follow my estrogen level and number of follicles. I then started a medication to stop ovulation. Once there were a lot of follicles, I took medication to mature them and two days later had the egg retrieval.

It [Shady Grove] was a well-oiled machine, but there were limited hours on the weekend so you had to schedule around that. I spent more time waiting ok the weekends, but was usually in and out during the week...My primary nurse did a great job keeping me informed and also helped me prepare well for each step. She was usually available for questions but made sure I had access to a nurse after hours. The one time I needed to call that line the staff was quite helpful in walking me through the next steps in my protocol.

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. Bromer is kind, knowledgeable and highly skilled. I am very pleased with my experience with him, and would use him again without hesitation, if needed. Because I lived far from his office, he was able to monitor me remotely from a different Shady Grove location. I was still able to reach him whenever I had a question.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don't hesitate to be open and honest with him. He is very non-judgemental and provides direct information with compassion.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer is truly passionate about what he does, and cares for his patients. He was always honest with me about risks, and potential outcomes, allowing me to make an informed consent.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

I don't remember the exact protocol, but over about 17 days I injected myself with agonists to produce follicles, and went in for ultrasounds and bloodwork to follow my estrogen level and number of follicles. I then started a medication to stop ovulation. Once there were a lot of follicles, I took medication to mature them and two days later had the egg retrieval.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jeannette )

My primary nurse did a great job keeping me informed and also helped me prepare well for each step. She was usually available for questions but made sure I had access to a nurse after hours. The one time I needed to call that line the staff was quite helpful in walking me through the next steps in my protocol.

Describe your experience with Shady Grove Fertility.

Because Shady Grove has multiple locations, it is easy to find locations close to you for daily monitoring. They are well organized and connected, so that your primary doctor and nurse get your results and contact you daily to update you. They have done many procedures and have great success rates.

Describe your experience with your monitoring appointments at Shady Grove Fertility.

It was a well-oiled machine, but there were limited hours on the weekend so you had to schedule around that. I spent more time waiting ok the weekends, but was usually in and out during the week.

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

NA

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2015 - 2016, Successful

10

Age 27 - 28

5 IUI

1 IVF

PCOS

Unexplained

Only Doc Seen

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer is honest in how he feels about everything. He states facts from what studies have shown for whatever is going on with you. If you dont ever understand something hes saying, just ask again, he will explain again without making you feel uneasy for asking again. If you are home and think of somethinf you want to ask. Just call or email him. He will ALWAYS get back with you. He was a great a doctor and we are forever grateful he was our doctor...

Loved her [nurse] and all the staff [at Shady Grove]! Miss them everyday! She and they were serious about their work but also made me feel as family! Any questions i had, toni was always there to answer all my annoying or repeated questions! They are truely the best nurses and staff around! I dont think anybody could beat my experience with them! Again i just absolutely love them and couldnt be more thankful for them not giving up on me and being there for me through all the ups and downs! They are forever family to me and my soon to be twins!

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. Bromer is honest in how he feels about everything. He states facts from what studies have shown for whatever is going on with you. If you dont ever understand something hes saying, just ask again, he will explain again without making you feel uneasy for asking again. If you are home and think of somethinf you want to ask. Just call or email him. He will ALWAYS get back with you. He was a great a doctor and we are forever grateful he was our doctor.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don't lose faith if you doesnt work out the first few times... it will happen as long as you keep faith.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

They treated me like family. The positive pregnancy beta was the best day and the hardest day because i knew that meant i wouldnt be seeing them anymore. I couldnt thank them enough for what they did for my husband and I and how they made me feel. Even during all the negatives, they were the ones that helped keep my strength to keep going. We will forever be grateful!

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

Pills- clomid... my eggs took awhile to respond Clomid plus some injections- same issue Injections- they would grow good but sometimes too many so as soon as dose was lowered to take away the risk of over stimulating, only one or two would continue. Injections for ivf- great results. Ended with 6 good embryos. Two that we transferred and 4 that we froze!

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni Benjamin )

Loved her and all the staff! Miss them everyday! She and they were serious about their work but also made me feel as family! Any questions i had, toni was always there to answer all my annoying or repeated questions! They are truely the best nurses and staff around! I dont think anybody could beat my experience with them! Again i just absolutely love them and couldnt be more thankful for them not giving up on me and being there for me through all the ups and downs! They are forever family to me and my soon to be twins!

Describe your experience with Shady Grove Fertility.

Great communication Caring Responsible On their game!

Describe your experience with your monitoring appointments at Shady Grove Fertility.

It all in the mornings. I never had a issue. They always got me in whenever it was needed

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Only had $30 co pays plus copays for medications

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

Dr bromer peeferred one embryo and told us how the chances we high for us with just one. We chose to do two, and even tho he tried to sway us the other way, he let us proceed with what we thought was best

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2016, Successful

10

Age 34

2 IVF

Diminished Ovarian Reserve

European

Sales Representative

1st of 2 Docs

2 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

[Dr. Bromer has an...] Excellent bed side manner, treated me as an individual and not a statistic, always made himself available to talk and address questions/concerns, never rushed us, always laid out the pros and cons and set expectations, compassionate and wanted to see us succeed as much as we wanted to succeed. He was a gladiator for us, helping us to fight our way through infertility. I could not imagine having such success with anyone else.

If there is any weakness at all [at Shady Grove - Hagerstown], I'd say the wait time in Rockville for monitoring during the week. It gets pretty busy, and they tend to run behind there. A modest price to pay for success though!...[Nurse] Toni was excellent! She was always communicating with me, even at 5:00 on a Friday evening she'd call to discuss questions/concerns. Between the first and second cycle, my menses never started, so labs were ordered. She noticed that my follicles were stagnant, no lead follicle, and asked Dr. Bromer if I could begin cycling again right away. It was on this secon cycle that I produced 9 eggs. She was always rooting for us and instrumental in our success...

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. Bromer was amazing in every sense. Excellent bed side manner, treated me as an individual and not a statistic, always made himself available to talk and address questions/concerns, never rushed us, always laid out the pros and cons and set expectations, compassionate and wanted to see us succeed as much as we wanted to succeed. He was a gladiator for us, helping us to fight our way through infertility. I could not imagine having such success with anyone else.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

I've read a few comments about him not seeing patients during monitoring or procedures, but just because he's not there in person, he's closely monitoring everything and is actively engaged in your cycling. He always makes himself available to answer questions and address concerns. Personally, I'd rather have a doctor who gets results, rather than hold my hand during the monitoring or procedures.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer was so easy to talk to. We discussed both high and low stimulation protocols and made the decision to go with high stims. He layer out injection refining for me, but changed it periodically based on my monitoring results. At a previous clinic, the doctor was only willing to use 1 protocol and would not make any adjustments based on monitoring results,. I ended up having a cancelled retrieval at that clinic and a broken heart.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

We did a high stimulation protocol. I started with estrogen priming and then Gonal F 450 and Menopur. The Menopur kept getting adjusted based on my labs. Towards the end of the cycle, I was giving myself 3-4 vial injections of menopur. I also used Ganirelix once the lead follicle hit a particular size. On this protocol, I produced 5 eggs on one cycle and 9 on the following cycle.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)

Toni was excellent! She was always communicating with me, even at 5:00 on a Friday evening she'd call to discuss questions/concerns. Between the first and second cycle, my menses never started, so labs were ordered. She noticed that my follicles were stagnant, no lead follicle, and asked Dr. Bromer if I could begin cycling again right away. It was on this secon cycle that I produced 9 eggs. She was always rooting for us and instrumental in our success.

Describe your experience with Shady Grove Fertility.

If there is any weakness at all, I'd say the wait time in Rockville for monitoring during the week. It gets pretty busy, and they tend to run behind there. A modest price to pay for success though!

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

My insurance paid for it, but I believe 1 round of IVF was about $10,000

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Hagerstown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2014 - 2016, Successful

10

Age 31 - 33

6 IUI

1 IVF

Unexplained

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

My first IUI cycle [with Shady Grove Fertility] was canceled due to overstimulation so he cut back on the dosage of Clomid. He added injectable medications for IUI cycles after the oral medications resulted in negative pregnancy tests...For my FET I was part of a study and used vaginal progesterone with a positive result and a live birth...Dr. Bromer was very compassionate and took the time to talk and answered any questions we had. He didn’t make us feel rushed to get in and out of the office. He was very supportive after we lost our twins from our fresh cycle at 22 weeks gestation.

Everyone from the front desk receptionist, the nurses, doctors and those in the lab [at Shady Grove] were always very friendly and greeted us with a smile. Monday’s were always very busy days so you could almost guarantee there was going to be a little bit of a wait in the waiting room...Jeannette [nurse] was wonderful and very compassionate. She always returned calls the same day and was very helpful.

How was your experience with Jason Bromer at Shady Grove Fertility?

I honestly can not think of any weaknesses for Dr. Bromer. He was always available when I had any questions and available through email when the office was closed. He was always quick to respond. Both my husband and I felt very comfortable being in his care. After our loss we went in to speak to him 6 months later and he truly cared and you could see him holding back tears.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don’t be afraid to ask him anything. He is very intelligent and shows that he truly cares about his patients.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer was very compassionate and took the time to talk and answered any questions we had. He didn’t make us feel rushed to get in and out of the office. He was very supportive after we lost our twins from our fresh cycle at 22 weeks gestation.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

My first IUI cycle was canceled due to overstimulation so he cut back on the dosage of Clomid. He added injectable medications for IUI cycles after the oral medications resulted in negative pregnancy tests. We had to do so many IUI’s due to insurance before we could move on to IVF. It’s hard for me to remember the medications for the IVF cycle, but in the end I had 4 blastocysts. For my FET I was part of a study and used vaginal progesterone with a positive result and a live birth.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jeannette Zuvich)

Jeannette was wonderful and very compassionate. She always returned calls the same day and was very helpful.

Describe your experience with Shady Grove Fertility.

Everyone from the front desk receptionist, the nurses, doctors and those in the lab were always very friendly and greeted us with a smile. Monday’s were always very busy days so you could almost guarantee there was going to be a little bit of a wait in the waiting room.

Describe your experience with your monitoring appointments at Shady Grove Fertility.

Monday was a monitoring day and it got a little busy in the waiting area. We always tried to get an early appointment due to working night shift and going after work.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

It’s hard to remember the exact costs but I know the FET was $4,600 and we were part of a research study so the medications were free. Our fresh IVF cycle was somewhere around $10,000. My insurance at the time covered a large part of the medications.

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

My doctor strongly encouraged eSET when we decided to transfer two embryos. He went over all the risks of a multiple pregnancy.

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2016, Successful

10

3

Age 22

Donor Eggs

Poor Egg Quality

Income $50K - $99K

Business Executive

2nd of 2 Docs

IVF With Other Docs

Strongly Recommends

Doesn't Recommend

Successful

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer always follows up with us even if he was not present at the visit. He has relayed information to us even while he was on vacation. He has called us personally even outside of his work hours to make sure that we were not worried or misunderstanding any information. He is compassionate and trustworthy and my husband and I have been very blessed to have him as our physician!...I do wish that it would have been Dr. Bromer who preformed the Embryo Transfer himself rather than a different doctor, However I certainly understand that this may not have been a possibility for him on the day that my transfer occured.

{re: Shady Grove] The donor egg billing staff was very rude with the exception of Jasmine who was phenomenal. Linda at the front desk seems often less than thrilled that you are there. The donor egg and gestational coordinator Leslie Polanco was not pleasant to speak with at all. She was rude over the phone on a number of occasions. She seemed consistently motivated to slow down the process and was often shocked at how quickly we were able to complete the tasks given to us. My husband, donor and myself all recall feeling like she did not want this process to be a success for us which was extremely discouragibg and highly unnecessary.

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. Bromer always follows up with us even if he was not present at the visit. He has relayed information to us even while he was on vacation. He has called us personally even outside of his work hours to make sure that we were not worried or misunderstanding any information. He is compassionate and trustworthy and my husband and I have been very blessed to have him as our physician!

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

I do wish that it would have been Dr. Bromer who preformed the Embryo Transfer himself rather than a different doctor, However I certainly understand that this may not have been a possibility for him on the day that my transfer occured.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

We used donor egg and Embryo Transfer.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patti)

My nurse was awesome. Definitely compassionate and invested. I did at time feel that she may have had too full of a case load and for that reason there were times when we could not get in touch with her to review important details and this made us feel unprepared at times.

Describe your experience with Shady Grove Fertility.

The donor egg billing staff was very rude with the exception of Jasmine who was phenomenal. Linda at the front desk seems often less than thrilled that you are there. The donor egg and gestational coordinator Leslie Polanco was not pleasant to speak with at all. She was rude over the phone on a number of occasions. She seemed consistently motivated to slow down the process and was often shocked at how quickly we were able to complete the tasks given to us. My husband, donor and myself all recall feeling like she did not want this process to be a success for us which was extremely discouragibg and highly unnecessary.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

19,500

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

He was supportive and steadfastly informative.

What specific things went wrong at Shady Grove Fertility?

Failed to call in prescriptions to pharmacy
Lost appointments
Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at Shady Grove Fertility.

We were seemingly always down to the wire rushing around to make sure medication was ready to be picked up etc. We did have to start a medication late due to medication not being called in on time. We had a sonogram although very early (because we had been misinformed by the Rockville office e to schedule our ultrasound what ended up being 1.week too early. The techs at our 5.5 week ultrasound seemed in constant disagreement with one another. I had to go to multiple different rooms to get two separate ultrasounds because it seemed like they did not know what they were doing. We were told that we may be having an ectopic pregnancy which we were later informed by our Dr. That this was not a concern. We had a very poor experience that day which was unfortunate because this was to have been a very exciting moment to see our baby for the first time. Instead we ended up leaving in tears unnecessarily.

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Adaptability

3

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2014, Successful

10

Age 32

2 IVF

Unexplained

European

Income $100K - $199K

Teacher

2nd of 2 Docs

3 IUI With Other Docs

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility Pennsylvania

Dr. Bromer called me frequently to update me on the progress of our embryos, changes in our treatment plan, etc. These calls occurred on weekdays, weekends...whenever I needed to know something, he was sure be in contact with us. He also listened to and supported our reasons for electing to transfer more than one embryo...Dr. Bromer explained our options thoroughly, answered any and all questions we had, let me vent when I needed to, and was overall extremely supportive. He encouraged genetic counseling, as well as testing of our miscarried baby in order to determine what had led to the miscarriage

They [Shady Grove] worked with my insurance, scheduled appointments at times convenient for me, and were very pleasant to work with... Shared risk IVF cost $20,000, and covered up to six fresh cycles of IVF....Alyssa was amazing. She communicated with us frequently, and conveniently though email while I was at work. She was compassionate, professional, and knowledgeable....The location was convenient to the Harrisburg area, and seem to have great success rates.

How was your experience with Jason Bromer at Shady Grove Fertility Pennsylvania?

Dr. Bromer explained our options thoroughly, answered any and all questions we had, let me vent when I needed to, and was overall extremely supportive. He encouraged genetic counseling, as well as testing of our miscarried baby in order to determine what had led to the miscarriage, both of which provided us with some really helpful information.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility Pennsylvania?

Ask questions, and seek to understand your treatment. Dr. Bromer is an advocate of both, and will help you to make informed decisions.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility Pennsylvania?

Dr. Bromer called me frequently to update me on the progress of our embryos, changes in our treatment plan, etc. These calls occurred on weekdays, weekends...whenever I needed to know something, he was sure be in contact with us. He also listened to and supported our reasons for electing to transfer more than one embryo.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.

I truly don't remember the details of our fertility drugs, though I know I took Lupron both times. Our first egg retrieval yielded 8 embryos, only 2 of which were suitable for transfer. Though we achieved pregnancy, I miscarried at 8 weeks. At Dr. Bromer's suggestion, we had testing on the miscarried baby and learned that he had Klinefelter's syndrome. Our 2nd egg transfer we used ICSI. This also yielded 8 embyos, and though all had fertilized, most had done so abnormally. Only 2 were suitable for transfer. Dr. Bromer said that over two cycles our fertilization rate was on the lower end, and that it was possible that there was some undiagnosed factor impacting our fertilization, which we would want to explore should the cycle fail. Fortunately both embryos implanted, and we were blessed with boy/girl twins.

Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Alyssa Bold)

Alyssa was amazing. She communicated with us frequently, and conveniently though email while I was at work. She was compassionate, professional, and knowledgeable.

Describe your experience with Shady Grove Fertility Pennsylvania.

The location was convenient to the Harrisburg area, and seem to have great success rates. I know several couples who have successfully conceived with Shady Grove. They worked with my insurance, scheduled appointments at times convenient for me, and were very pleasant to work with.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility Pennsylvania.

The consultation and diagnostics were covered by my insurance. Fertility drugs cost in the neighborhood of $2500 per cycle. Shared risk IVF cost $20,000, and covered up to six fresh cycles of IVF.

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.

Our fertility clinic promotes eSET. However for a variety of reasons, we elected to transfer both of our embryos each time we did IVF. Dr. Bromer was extremely supportive of this decision. In fact, when the doctor performing my transfer questioned and even discouraged our decision to transfer both, it was Dr. Bromer's support that helped me stand firm in our decision and insist that both be transferred, as Dr. Bromer and I had discussed. Looking at both of our beautiful kids (born full-term after an uneventful pregnancy), I'm so glad we had Dr. Bromer on our side.

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility Pennsylvania

Mechanicsburg

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility Pennsylvania

2018, Successful

9

Age 34

1 IUI

Anovulation

Male Factor

PCOS

European

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

Dr. B [Bromer] was kind and compassionate with a delicate subject. He fully explained everything and answered all my many questions... I only saw Dr. B. during the beginning for consultation and to discuss test results. He did do my iui. I am guessing if my protocol was different I would have seen him more but nurses and ultrasound techs did all the monitoring...he calmed all my fears and created a plan I was comfortable with.

[Shady Grove] Very clean, wasnt too busy didnt have to wait too long for appointments, wonderful at drawing blood! My only negative is the billing was always confusing and hard to just get an idea of what my balance was to pay it off...His [Dr. Bromer] team fully supported me throughout the process and I was happy to have my care in hands... My first nurse Mindi was absolutely the best....IuI was 1710 (with a small 90 dollar discount) meds were around 200 through a pharmacy found by my nurse.

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. B. was kind and compassionate with a delicate subject. He fully explained everything and answered all my many questions. His team fully supported me throughout the process and I was happy to have my care in hands

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

I put off making the appointment, but he calmed all my fears and created a plan I was comfortable with. Just make the call.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

While the care I got was great, I only saw Dr. B. during the beginning for consultation and to discuss test results. He did do my iui. I am guessing if my protocol was different I would have seen him more but nurses and ultrasound techs did all the monitoring

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

I had to do 3 rounds of letrozol before my follicles responded. We did monitoring until I had 1 large follicle. I did a trigger shot on Saturday and iui on monday. I had a 52 day cycle, slow and steady won the race. Currently pregnant.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mindi C was amazing. Allison was ok but didnt communicate as often or quickly )

Allison was my nurse at the end, she seemed busy and I didnt meet her in person until I requested towards the end of my care. My first nurse Mindi was absolutely the best.

Describe your experience with Shady Grove Fertility.

Very clean, wasnt too busy didnt have to wait too long for appointments, wonderful at drawing blood! My only negative is the billing was always confusing and hard to just get an idea of what my balance was to pay it off.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

IuI was 1710 (with a small 90 dollar discount) meds were around 200 through a pharmacy found by my nurse. Testing was about 3500 and 1700 for surgery to remove a polyp

9

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2018, Successful

10

Age 30

1 IUI

Anovulation

Recurrent Pregnancy Loss

Income $200K - $499K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

So far, Dr.Bromer has been great to work with. He has compassion for our situation and acts like he wants us to have a baby as much as we want to have one. Our questions are answered fully each appointment and we never feel rushed or that he has something more important to tend to...We were treated like our problems were important to him...I was diagnosed with Hashimoto’s thyroditis after completing all the routine tests. Was started on synthroid.

Excellent experience! My husband and I cannot day enough wonderful things about the clinic. They are personable, compassionate, helpful, and always understanding. We have no complaints. I often say “why can’t all doctor’s offices be as good as Shady Grove Fertility”...They [RN's] are all excellent!! They reply back to you quickly and always take care of things. They all do their job very well!...we are extremely grateful they offer a 25% military discount if paying cash price.

How was your experience with Jason Bromer at Shady Grove Fertility?

So far, Dr.Bromer has been great to work with. He has compassion for our situation and acts like he wants us to have a baby as much as we want to have one. Our questions are answered fully each appointment and we never feel rushed or that he has something more important to tend to.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don’t wait another day to make an appointment with Dr. Bromer!

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

We were treated like our problems were important to him and he would do whatever he could to get us to a healthy pregnancy.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

I was diagnosed with Hashimoto’s thyroditis after completing all the routine tests. Was started on synthroid. Then once my levels were corrected, we finished upfront testing. My ovulation was off. He recommended we start clomid/IUI. We are now infirst cycle of IUI. Taking clomid then ovidrel shot.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alison and Jody)

They are all excellent!! They reply back to you quickly and always take care of things. They all do their job very well!

Describe your experience with Shady Grove Fertility.

Excellent experience! My husband and I cannot day enough wonderful things about the clinic. They are personable, compassionate, helpful, and always understanding. We have no complaints. I often say “why can’t all doctor’s offices be as good as Shady Grove Fertility”

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

My insurance hasn’t covered much so we have paid cash price for most things. However, we are extremely grateful they offer a 25% military discount if paying cash price.

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Hagerstown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2018, Unknown Success

10

8

Age 29

1 Fertility Medications

PCOS

Native American

Income $0 - $49K

Nurse or HC Services

2nd of 2 Docs

2 Fertility Medications With Other Docs

Strongly Recommends

Neutral

Success w/ Doc Too early to know

Review of

Jason Bromer Shady Grove Fertility

He [Dr. Bromer] empathized with us and understood how important this is to us to expand our family. ... He took the time to listen to our concerns and questions and allowed plenty of time to answer them. He was also realistic but positive which kept us positive. Keeping us positive was so important considering the dark time that infertility brings. ... he decided to start me on Femara with monitoring and then with a trigger shot of Ovidrel when the follies were ready.

It’s a long process to get everything started as far as pre screening things, and then you have to make another appointment to come up with your plan and it just takes a while. It’s hard when you have been wanting something for so long and the process to get there takes awhile. ... The only thing that I wish that they [Shady Grove Fertility] would do different is explain things at your monitoring visit rather than calling with your results.

How was your experience with Jason Bromer at Shady Grove Fertility?

He took the time to listen to our concerns and questions and allowed plenty of time to answer them. He was also realistic but positive which kept us positive. Keeping us positive was so important considering the dark time that infertility brings.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

write down all questions that you have and bring them with you so you don’t forget what you wanted to ask.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

He empathized with us and understood how important this is to us to expand our family.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

After 2 anovulatory cycles with Clomid with my previous provider, he decided to start me on Femara with monitoring and then with a trigger shot of Ovidrel when the follies were ready. Progesterone suppositories day 3 after trigger until negative pregnancy test or otherwise directed!

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jody)

The only thing that I wish that they would do different is explain things at your monitoring visit rather than calling with your results.

Describe your experience with Shady Grove Fertility.

It’s a long process to get everything started as far as pre screening things, and then you have to make another appointment to come up with your plan and it just takes a while. It’s hard when you have been wanting something for so long and the process to get there takes awhile. But good things come to those to wait.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Very expensive. One monitoring visit is $490. IUI is 1800. IVF is around 25k

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

8

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2017 - 2018, Unsuccessful

8

9

Age 33 - 34

4 IUI

Male Factor

Unexplained

Latinx

Income $50K - $99K

Only Doc Seen

IVF With Other Docs

Neutral

Strongly Recommends

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer was really helpful and caring about our situation. He has been always trying to find a better protocol for us... He shows a lot of compassion when our treatment didn't work, he called and made sure I was ok He is always prompt to sit down or call us to keep us update about the procedures...My two previous protocols he used Menopur, Follistim, ganirelix and I used endometrim. The first one my progesterone was too high and unfortunately the embryo did not stick. The second one we had one good egg and my progesterone were a little elevated, but he moved forward. Unfortunately did not work again.

Shady Grove Fertility Clinic, in general, is really good, all the staff is friendly and helpful. The 24 hs emergency calls are always answered and a nurse is prompt to answer our questions anytime. They always make a way to fit you in an appointment even last minutes one. Weakness: they are a little disorganized with appointments and sometimes paperwork...Toni [nurse] is very helpful always answer the e-mails right the way and if needed also gives me a call.

How was your experience with Jason Bromer at Shady Grove Fertility?

Doctor Bromer is really knowledgeable and always find the best way to help us to get pregnant. He shows a lot of compassion when our treatment didn't work, he called and made sure I was ok He is always prompt to sit down or call us to keep us update about the procedures.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Just be open and ask any question. He will not judge and will help the best way he can.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer was really helpful and caring about our situation. He has been always trying to find a better protocol for us.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

My two previous protocols he used Menopur, Follistim, ganirelix and I used endometrim. The first one my progesterone was too high and unfortunately the embryo did not stick. The second one we had one good egg and my progesterone were a little elevated, but he moved forward. Unfortunately did not work again.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)

Toni is very helpful always answer the e-mails right the way and if needed also gives me a call.

Describe your experience with Shady Grove Fertility.

Shady Grove Fertility Clinic, in general, is really good, all the staff is friendly and helpful. The 24 hs emergency calls are always answered and a nurse is prompt to answer our questions anytime. They always make a way to fit you in an appointment even last minutes one. Weakness: they are a little disorganized with appointments and sometimes paperwork.

What specific things went wrong at Shady Grove Fertility?

Lost appointments

Describe the specific things that went wrong at Shady Grove Fertility.

Nothing really went wrong, one time the front desk lady forgot to put my paperwork down and I waited over 30 minutes to be called. Luckily the nurses already knew me, they asked the front desk lady why I was waiting for so long and fixed it.

8

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2018, Unsuccessful

8

Age 28

3 IUI

Recurrent Pregnancy Loss

Unexplained

Income $50K - $99K

Sales Representative

Only Doc Seen

Neutral

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

My husband and I really like him [Dr. Bromer]. He treats you like a person, not just a patient. He took the time to answer our question and went into detail about procedures. He also explained what our options are, for moving forward. ... He takes the time to answer any questions I or my husband might have. ... First we would meet for our day 3 appt. This appt. You do labs, and monitoring your follicles. If all is good, start the chlomid.

Strengths are that they [Shady Grove Fertility] are very compassionate to their patients. ... I would say that they are not very child friendly. Which seems odd because they are a place that promotes having children. ... My nurse was very kind and understanding. They like to move you around to different nurses a lot though.

How was your experience with Jason Bromer at Shady Grove Fertility?

My husband and I really like him. He treats you like a person, not just a patient. He took the time to answer our question and went into detail about procedures. He also explained what our options are, for moving forward.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

He is very kind.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

He takes the time to answer any questions I or my husband might have.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

First we would meet for our day 3 appt. This appt. You do labs, and monitoring your follicles. If all is good, start the chlomid. On day 11 or 12 come back for more labs and monitoring, if everything has reacted the way it's supposed to and all is ready to go, then that evening take the trigger shot and have intercourse. Two days later, come in for IUI.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison catalani)

My nurse was very kind and understanding. They like to move you around to different nurses a lot though.

Describe your experience with Shady Grove Fertility.

Strengths are that they are very compassionate to their patients. Not sure about weaknesses. I would say that they are not very child friendly. Which seems odd because they are a place that promotes having children.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

I am not sure complete totals. Insurance is still processing. So far out of pocket, it's been 2700. But I know insurance is still processing.

8

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2018, Unknown Success

8

9

Age 36

1 IUI

Diminished Ovarian Reserve

European

Income $50K - $99K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Jason Bromer Shady Grove Fertility

Dr Bromer was very upfront with best course of action, how long we should attempt, and then next steps. He is compassionate and attentive. He understood fully why we were seeking treatment and has agreed to aggressively treat and test items at my request....He’s always answered all of my questions fully and has seen us for multiple consultations through the process...He is direct (at least with me) but I’ve also asked for that.

Clinic [Shady Grove] is very helpful and kind. Billing is mentioned - just be prepared at each appointment they use a portal which is good but test results aren’t loaded there. Overall great experience so far and would recommend...Communication lacks a bit. First cycle miscarriage had to skip a month for next treatment bc of miss communication...Dr Bromer was very upfront with best course of action, how long we should attempt, and then next steps.

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr Bromer was very upfront with best course of action, how long we should attempt, and then next steps. He is compassionate and attentive. He understood fully why we were seeking treatment and has agreed to aggressively treat and test items at my request.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

He is direct (at least with me) but I’ve also asked for that.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

He’s always answered all of my questions fully and has seen us for multiple consultations through the process

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

IUI with gonal f- testing every three days to verify growth, trigger shot, progesterone suppositories, estrace suppositories. Next cycle will be stronger doses of gonal f earlier.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jodi )

Communication lacks a bit. First cycle miscarriage had to skip a month for next treatment bc of miss communication

Describe your experience with Shady Grove Fertility.

Clinic is very helpful and kind. Billing is mentioned - just be prepared at each appointment they use a portal which is good but test results aren’t loaded there. Overall great experience so far and would recommend

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Luckily insurance covers and I’m at max OOp for year.

What specific things went wrong at Shady Grove Fertility?

Failed to convey critical information

Describe the specific things that went wrong at Shady Grove Fertility.

Second iUI delayed due to miscommunication following miscarriage

8

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2017 - 2018, Unsuccessful

7

Age 33 - 34

2 IUI

Diminished Ovarian Reserve

Male Factor

European

Income $50K - $99K

Teacher

Only Doc Seen

Fertility Medications With Other Docs

Neutral

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

I wish he [Dr. Jason Bromer] would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time...He is very personable and will meet with you to explain everything....The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.

The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information....I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions...They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.

How was your experience with Jason Bromer at Shady Grove Fertility?

I wish he would have been more aggressive in our treatment and more proactive since we were paying out of pocket. After I had my first iui that was a terrible experience he stepped up and offered to do the procedure the next time.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

He is very personable and will meet with you to explain everything.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

The first two cycles of iui he recommended clomid and a hug trigger shot with progesterone after the procedure. When those two cycles did not work he changed me to letrozole which caused early ovulation and an unsuccessful cycle.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mindi )

I currently love my nurse. She will email to check up on me. She is also very thorough and gives detailed directions.

Describe your experience with Shady Grove Fertility.

The staff is great at Shady Grove. The only complaint that I have had is the financial department. They do not return emails or phone calls. I have asked questions and they can not give any information.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

An iui cycle has a global fee of $1800. They have several options for discount programs

What specific things went wrong at Shady Grove Fertility?

Canceled a cycle due to clinic error
Scheduled the wrong procedure

Describe the specific things that went wrong at Shady Grove Fertility.

They had my appointment in the system but not for the right procedure. I also had a cycle cancelled for early ovulation that they did not catch with no refund or partial refund.

7

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

7

Clinic

Shady Grove Fertility

Hagerstown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2015 - 2018, Unsuccessful

10

Age 35 - 38

3 IVF

Unexplained

European

Income $100K - $199K

Marketer or PR

2nd of 2 Docs

2 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

Began [with Dr. Jason Bromer] using Bravelle, Menopur, Estrace and others. I think this is normal protocol. Then we switched to Menopur, blood thinners, steroids, leuprolide, etc...He is wonderful! He explained every procedure. Would call us the day before, day of and day after to make sure we were ok or had questions...He has a beautiful bedside manner. He’s compassionate and listens well. He explains everything so that you understand. He and his wife have gone through the process. He’s just down to earth. No question is off limits. He remembers past concerns, etc.

I lucked out with both primary nurses [at Shady Grove]. They are wonderful...Only once was I not called with results and it was an honest mistake...They are very organized. You don’t always have to monitor there. Or you can monitor and other Shady Grove offices. They are thorough and welcoming. Nothing bad to say. I love it there. They do require monitoring appointments and I recommend making in advance

How was your experience with Jason Bromer at Shady Grove Fertility?

He has a beautiful bedside manner. He’s compassionate and listens well. He explains everything so that you understand. He and his wife have gone through the process. He’s just down to earth. No question is off limits. He remembers past concerns, etc.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don’t be afraid to ask questions. His office is very organized.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

He is wonderful! He explained every procedure. Would call us the day before, day of and day after to make sure we were ok or had questions

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

Began using Bravelle, Menopur, Estrace and others. I think this is normal protocol. Then we switched to Menopur, blood thinners, steroids, leuprolide, etc

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jeannette and then Mindi)

I lucked out with both primary nurses. They are wonderful

Describe your experience with Shady Grove Fertility.

They are very organized. You don’t always have to monitor there. Or you can monitor and other Shady Grove offices. They are thorough and welcoming. Nothing bad to say. I love it there. They do require monitoring appointments and I recommend making in advance

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

We were eligible for the shared risk plan for $20,000 and for 6 IVF cycles and as many FET cycles we had embryos for. All meds were out of pocket and roughly $6,000 per IVF and $3,000 per FET

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

We always did multiple embryo transfers when available

What specific things went wrong at Shady Grove Fertility?

Failed to call with results

Describe the specific things that went wrong at Shady Grove Fertility.

Only once was I not called with results and it was an honest mistake

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Hagerstown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2017, Unsuccessful

0

Age 27

2 IUI

Unexplained

European

Income $50K - $99K

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

He [Dr. Bromer] made me feel like I was just money to be made at shady grove. He missed diagnosing me with endometriosis even though I had the symptoms and complained about a very specific pain. I had a second opinion and right away she found an endometrial cyst and said it appeared (based on my pain) that I had endometriosis.... He said since nothing was found wrong that IUI and IVF would be our only chance at getting pregnant.

Never saw the same nurses. Very impersonal. I always felt that I was bothering them [Shady Grove Fertility- Frederick]. My main contact nurse never seemed to care or show any compassion. The financial advisor was no help and was very hard to reach.... The nursing staff was very short and never seemed to care. The ladies that did the blood draws seemed the kindest.... Very expensive testing and procedures. IUIs were $1800 plus medication.

How was your experience with Jason Bromer at Shady Grove Fertility?

He made me feel like I was just money to be made at shady grove. He missed diagnosing me with endometriosis even though I had the symptoms and complained about a very specific pain. I had a second opinion and right away she found an endometrial cyst and said it appeared (based on my pain) that I had endometriosis. She suggested a laparoscopy which confirmed her diagnosis.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Find another doctor

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Lack of personal relationship and did not listen to my issues and complaints. He suggest IVF at our very first consult.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

He said since nothing was found wrong that IUI and IVF would be our only chance at getting pregnant.

Describe your experience with your nurse at Shady Grove Fertility.

The nursing staff was very short and never seemed to care. The ladies that did the blood draws seemed the kindest.

Describe your experience with Shady Grove Fertility.

Never saw the same nurses. Very impersonal. I always felt that I was bothering them. My main contact nurse never seemed to care or show any compassion. The financial advisor was no help and was very hard to reach.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Very expensive testing and procedures. IUIs were $1800 plus medication.

0

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

0

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Review of

Jason Bromer Shady Grove Fertility

2016 - 2017, Unsuccessful

8

6

Age 39 - 40

6 IUI

PCOS

Tubal Blockage

Unexplained

European

Income $50K - $99K

Lawyer

Only Doc Seen

Neutral

Doesn't Recommend

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer did a good job of explaining the process to us. He was personable and candid about our choices which I liked...The doctor did a great job of explaining everything to us and we felt well prepared. I would definitely recommend him to a friend looking for a fertility doctor. I haven't seen him much but nurses handled monitoring appointments in an expedient manner with few exceptions.

The clinic [Shady Grove Fertility] works fine, not great, as long as you don't deviate from their routine. My body works differently and Dr. Bromer prescribed a different routine for me. I ended up receiving a lot of resistance and blank stares from nurses for my insistance on checking my chart. I definitely felt like a number sometimes...Dr. Bromer did a good job of explaining the process to us. He was personable and candid about our choices which I liked...The doctor did a great job of explaining everything to us and we felt well prepared. I would definitely recommend him to a friend looking for a fertility doctor. I haven't seen him much but nurses handled monitoring appointments in an expedient manner with few exceptions.

How was your experience with Jason Bromer at Shady Grove Fertility?

The doctor did a great job of explaining everything to us and we felt well prepared. I would definitely recommend him to a friend looking for a fertility doctor. I haven't seen him much but nurses handled monitoring appointments in an expedient manner with few exceptions.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don't despair and keep trying!

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer did a good job of explaining the process to us. He was personable and candid about our choices which I liked.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

Letrozol, 6 IUIs

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni)

She was great as long as you don't have to deviate from the established routine. Somewhat slow with responding to critical emails and phone calls. Several of my prescriptions required advanced approval from the insurance company, the approvals got expired and never extended. I happened to review my paperwork after the expiration date right before the next treatment.

Describe your experience with Shady Grove Fertility.

The clinic works fine, not great, as long as you don't deviate from their routine. My body works differently and Dr. Bromer prescribed a different routine for me. I ended up receiving a lot of resistance and blank stares from nurses for my insistance on checking my chart. I definitely felt like a number sometimes.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

$3000 deductible each year plus $50 a visit.

What specific things went wrong at Shady Grove Fertility?

Lost paperwork
Failed to order appropriate test
Failed to send your chart to another clinic
Lost results
Failed to convey critical information
Canceled a cycle due to clinic error

8

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

6

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2015 - 2017, Unknown Success

10

9

Age 31 - 33

3 IUI

1 IVF

Unexplained

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer has done a wonderful job to listen and answer any and all questions or concerns we've had about ethical issues concerning our future babies.... He is very thorough and treats you with respect. No question is a dumb question and he is very compassionate. He has shown us over and over that he cares about our situation and desires to help us grow our family is the best and safest way possible.

My primary nurse [at Shady Grove] is not the most thorough with details but she is nice.... Expensive as we have no insurance coverage but the Shared Risk plan is helpful for IVF with a guarantee.... We wanted to start out slow with the least invasive options and work our way up to IVF, which we are now currently doing. He was patient and helpful to work through each phase and help us get the most for our money and time. We did 3 timed intercourse cycles with clomid and injectibles, 3 IUI's with injectibles, and now we're getting ready to start our 3rd IVF cycle with our last frozen embryo.

How was your experience with Jason Bromer at Shady Grove Fertility?

He is very thorough and treats you with respect. No question is a dumb question and he is very compassionate. He has shown us over and over that he cares about our situation and desires to help us grow our family is the best and safest way possible.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Trust his decisions and ask any and all questions you may have.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Dr. Bromer has done a wonderful job to listen and answer any and all questions or concerns we've had about ethical issues concerning our future babies.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

We wanted to start out slow with the least invasive options and work our way up to IVF, which we are now currently doing. He was patient and helpful to work through each phase and help us get the most for our money and time. We did 3 timed intercourse cycles with clomid and injectibles, 3 IUI's with injectibles, and now we're getting ready to start our 3rd IVF cycle with our last frozen embryo.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allison Catallani)

My primary nurse is not the most thorough with details but she is nice.

Describe your experience with Shady Grove Fertility.

They are very personable and helpful for the most part. The billing is a little crazy.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Expensive as we have no insurance coverage but the Shared Risk plan is helpful for IVF with a guarantee.

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2016, Unknown Success

9

10

Age 32

1 IVF

Income $50K - $99K

Strongly Recommends

Success w/ Doc Not sure

Review of

Jason Bromer Shady Grove Fertility

He [Dr. Bromer] was very nice and helpful. Does not treat you like a number. Calls you personally to check on you.He explained things in detail also was not pushy and let us decide between option rather then pushing us into something we didn't want to do...I like how he examined results after each appt and adjusted meds to what I needed ...Weaknesses sometimes when medication adjustments were needed and left in messages were hard to call back to ask questions

Strengths [at Shady Grove] are they give you a lot of information in packets in videos it's so helpful. Weaknesses sometimes when medication adjustments were needed and left in messages were hard to call back to ask questions...I saw Jeanette mainly but also saw Betsy and few others and all were so helpful. The radiology and others were very compassionate...[Monitoring Appts] they were first thing in morning and they were quick to get you in since mostly everyone is going before work.

How was your experience with Jason Bromer at Shady Grove Fertility?

...He was very nice and helpful. Does not treat you like a number. Calls you personally to check on you.He explained things in detail also was not pushy and let us decide between option rather then pushing us into something we didn't want to do.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Ask questions he will be very helpful

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

I like how he examined results after each appt and adjusted meds to what I needed . In other fertility clinics friends of mine who have just been given set medication and doesn't change it

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jeannette )

I saw Jeanette mainly but also saw Betsy and few others and all were so helpful. The radiology and others were very compassionate

Describe your experience with Shady Grove Fertility.

Strengths are they give you a lot of information in packets in videos it's so helpful. Weaknesses sometimes when medication adjustments were needed and left in messages were hard to call back to ask questions

Describe your experience with your monitoring appointments at Shady Grove Fertility.

They were first thing in morning and they were quick to get you in since mostly everyone is going before work. I had to drive an hour each way before work so I'd be there right at or before 7

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

It was expensive but was able to do shared risk program so if our ivf didn't work we could get a refund

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

Dr. bromer recommended one embryo but said at most two and asked us to decide after giving us all information

9

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2015, Unsuccessful

7

Age 35

1 IVF

Male Factor

Uterine Fibroids

European

Income $50K - $99K

Operations

1st of 2 Docs

2 IUI With Other Docs

Neutral

Unsuccessful

Review of

Jason Bromer Shady Grove Fertility

he [Dr. Bromer] took the time to talk to us and we were hopeful that IVF would work....He was a good doctor but never took into account that I have crohns disease and they can impact implantation and I feel like things should have been different. I found out from a friend that crohns can cause complications and when I asked him he said it can. They had all my records...when we started injectibles they had to be adjusted many time because I was not responding to the meds like they wanted me to.

I wish they [Shady Grove - Hagerstown] would have taken into account that I had crohns disease and the possibility that it could impact implantation. Also I feel that their prices are high and if it wasn't for my dad we would have never been able to do IVF....I loved alyssa she was great to deal with and always answered my questions and emails in a timely manner....[Cost Of Treatment] it ended up being like $12,000...

How was your experience with Jason Bromer at Shady Grove Fertility?

He was a good doctor but never took into account that I have crohns disease and they can impact implantation and I feel like things should have been different. I found out from a friend that crohns can cause complications and when I asked him he said it can. They had all my records.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

hes a good doctor

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

he took the time to talk to us and we were hopeful that IVF would work.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

when we started injectibles they had to be adjusted many time because I was not responding to the meds like they wanted me to. I ran out of meds and I had to drive to philly to pick up more meds. IVF is very hard on your body and emotions.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alyssa)

I loved alyssa she was great to deal with and always answered my questions and emails in a timely manner.

Describe your experience with Shady Grove Fertility.

I wish they would have taken into account that I had crohns disease and the possibility that it could impact implantation. Also I feel that their prices are high and if it wasn't for my dad we would have never been able to do IVF.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

it ended up being like $12,000

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

we transferred 2 and I was happy with that.

7

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Shady Grove Fertility

Hagerstown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2013, Successful

10

Age 29

Male Factor

Income $100K - $199K

Teacher

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Successful

Review of

Jason Bromer Shady Grove Fertility

He [Dr. Bromer] knew my case and details and was very good at relaying information...We had a great experience. He adjusted cycles as needed and was great with communicating. He was personable and answered and questions we had. He was nice, sincere, empathetic, and genuine...able to diagnose and determine a treatment plan for us in a short amount of time

Everyone was incredibly nice and polite. I did not meet a single person [at Shady Grove Fertility-Frederick] I wasn’t happy with or felt or off by. My nurse was fantastic and answered my questions in a timely manner both through email and phone calls. The bloodwork nurses were fantastic as well...We did a shared risk program and paid $22,000 for our IVF. Medication was an extra expense. Our fresh cycle was approximately $7,000 in medication. The two frozen cycles were approximately $5000 in medication.

How was your experience with Jason Bromer at Shady Grove Fertility?

We had a great experience. He adjusted cycles as needed and was great with communicating. He was personable and answered and questions we had. He was nice, sincere, empathetic, and genuine. I was very happy with our experience with Dr. Bromer.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Ask questions.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

He knew my case and details and was very good at relaying information.

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

I do not remember specifics. I triggered with Lupron.

Describe your experience with your nurse at Shady Grove Fertility.

Everyone was incredibly nice and polite. I did not meet a single person. I wasn’t happy with or felt or off by. My nurse was fantastic and answered my questions in a timely manner both through email and phone calls. The bloodwork nurses were fantastic as well.

Describe your experience with Shady Grove Fertility.

My clinic was great with communication and empathy. Everyone was polite and knowledgeable. They were able to diagnose and determine a treatment plan for us in a short amount of time. I think future patients should not judge the clinic by their first visit. You are literally a number when you go in for a consultation, but you become family.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

We did a shared risk program and paid $22,000 for our IVF. Medication was an extra expense. Our fresh cycle was approximately $7,000 in medication. The two frozen cycles were approximately $5000 in medication.

Describe Jason Bromer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

N/a

10

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2017, Unknown Success

8

Age 37

Income $50K - $99K

2nd of 2 Docs

2 IUI With Other Docs

Donor Sperm

Neutral

Success w/ Doc Not sure

Review of

Jason Bromer Shady Grove Fertility

He [Dr. Jason Bromer] was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care...The staff [at Shady Grove] were warm and friendly and really encouraged communicating with them about any questions or concerns I might have...IUI was around 1800$, labs and medication were additional and my insurance covered some of that

How was your experience with Jason Bromer at Shady Grove Fertility?

He was very friendly and professional and interested in knowing what my goals were and discussing options with me on how to achieve my goals. It was nice to know that I would only have one dr rather than a series of drs manage my care.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Men can be great fertility doctors

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

The staff were warm and friendly and really encouraged communicating with them about any questions or concerns I might have

Describe the protocols Jason Bromer used in your cycles at Shady Grove Fertility and their degree of success.

We discussed what protocols I used at my last fertility clinic and what options he thought were open for me in my current situation.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Jessica)

Jessica and the other staff members were efficient and knowledable about all the different scenarios that could occur

Describe your experience with Shady Grove Fertility.

It is very conviniently located and the monitoring hours are more work friendly than my previous clinic.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

IUI was around 1800$, labs and medication were additional and my insurance covered some of that

8

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2013 - 2014, Successful

7

Age 36 - 37

Donor Eggs

European

Income $100K - $199K

2nd of 2 Docs

IVF With Other Docs

Neutral

Successful

Review of

Jason Bromer Shady Grove Fertility

Bromer was great but I rarely saw him. We interacted more with nurses. My assigned nurse, patty, seemed to be indifferent to my treatment. I was not pleased with my interactions with her at all.

I had good interactions with the rest of the nursing staff. Patty was hard to get hold of, barely answered my questions and never seemed interested in me, my husband, or what we were going through.

How was your experience with Jason Bromer at Shady Grove Fertility?

I liked Dr. Bromer. He put up with my questions and answered them candidly.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

He's not a warm and fuzzy guy but knows his stuff.

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

Bromer was great but I rarely saw him. We interacted more with nurses. My assigned nurse, patty, seemed to be indifferent to my treatment. I was not pleased with my interactions with her at all.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patty)

I had good interactions with the rest of the nursing staff. Patty was hard to get hold of, barely answered my questions and never seemed interested in me, my husband, or what we were going through.

What specific things went wrong at Shady Grove Fertility?

Failed to call with results
Failed to order appropriate test
Provided conflicting information
Failed to convey critical information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at Shady Grove Fertility.

The main issue was that my nurse was a terrible communicator. On several occasions I had to remind her to send me orders for scripts and procedures. We also had a donor flake out on a cycle. This was mostly the donors fault of course but my nurse was never great and letting us know what was going on.

7

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Shady Grove Fertility

Rockville

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

2014 - 2017, Unknown Success

8

9

Age 32 - 35

2 IVF

Male Factor

PCOS

Uterine Fibroids

Recurrent Pregnancy Loss

Income $100K - $199K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Jason Bromer Shady Grove Fertility

Dr. Bromer made us feel comfortable at every meeting, always makes sure we fully understood the details, encourages questions, and is candid with his answers when prompted. He shared his own personal experiences with infertility which made it feel like he could relate to us on a personal level....The Frederick office [of Shady Grove] is amazing. The Rockville office is bigger and makes you feel less important.... The staff recognized us by name and were familiar with our faces.

The Frederick office [of Shady Grove] is amazing. The Rockville office is bigger and makes you feel less important.... The staff recognized us by name and were familiar with our faces... Dr. Bromer made us feel comfortable at every meeting, always makes sure we fully understood the details, encourages questions, and is candid with his answers when prompted. He shared his own personal experiences with infertility which made it feel like he could relate to us on a personal level.

How was your experience with Jason Bromer at Shady Grove Fertility?

Dr. Bromer made us feel comfortable at every meeting, always makes sure we fully understood the details, encourages questions, and is candid with his answers when prompted. He shared his own personal experiences with infertility which made it feel like he could relate to us on a personal level.

What's one piece of advice would you give a prospective patient of Jason Bromer at Shady Grove Fertility?

Don't be afraid to ask for follow up questions

During treatment, were you treated like a number or a human with Jason Bromer at Shady Grove Fertility?

The staff recognized us by name and were familiar with our faces.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Toni Benjamin )

Toni communicates well and makes sure you feel you are taken care of. She goes out of her way to ensure you get the information you need.

Describe your experience with Shady Grove Fertility.

The Frederick office is amazing. The Rockville office is bigger and makes you feel less important.

Describe the costs associated with your care under Jason Bromer at Shady Grove Fertility.

Most things were covered by insurance

What specific things went wrong at Shady Grove Fertility?

Provided conflicting information

8

Doctor

Jason Bromer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Shady Grove Fertility

Frederick

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Jason Bromer Shady Grove Fertility

Jason Bromer

Shady Grove Fertility

Education

How Doctor Communicates

Shady Grove Fertility
Rated 8.1

53 patient reviews

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Jason Bromer

Shady Grove Fertility

Education

How Doctor Communicates

Shady Grove FertilityRated 8.1Strongly recommend: 59%Neutral: 23%Don't recommend: 18%8.1

53 patient reviews

Learn from top medical experts

Shady Grove Fertility
Rated 8.1