Rated 9.6
Strongly recommend: 88%Neutral: 7%Don't recommend: 5%9.6
88% strongly recommend
38 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.4
7.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas
Residency
U. of Texas
Fellowship
U. of Texas

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jason Griffith works at

Aspire Houston Fertility Institute
Rated 8.7
Strongly recommend: 72%Neutral: 17%Don't recommend: 11%8.7

At 2 offices

Willowbrook
18220 State Highway 249
Houston, TX 77070
713.730.2229
Woodlands
17183 I 45 South
The Woodlands, TX 77385
713.730.2229
Explore Clinic

2 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
5
NPS
5
Age 40 - 41
1 IUI
Recurrent Pregnancy Loss
Other
Other
Income $50K - $99K
Teacher
1st of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Griffith was definitely kind but always pushed IVF. I always felt like they were just rotating through patients. I wanted him to find answers as to why my body could not hold the pregnancies, and I knew that he hadn’t come to that conclusion...I asked about my thyroid and other tests that could be performed to figure out why these miscarriages occurred. Dr. Griffith did not feel that looking into anything else would be of benefit.
The nursing staff [at Houston Fertility Institute] is efficient and gets the job done. I was most bothered by the way they delivered bad news. I felt a lack of empathy, although it could have also been my emotion due to the trauma of each miscarriage...I asked for a phone call from the business office with specifics in regards to IVF treatment... I never received that call which played into my decision to switch clinics.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
I was pleased with Dr. Griffith at the beginning of my treatment. After 1 miscarriage, his associate performed a hysteroscopy, and I learned about pre cancerous cells in my body. Dr, Griffith treated me for 2 months and a colleague performed a second hysteroscopy. The pre cancerous cells were gone. I was hopeful that this was the treatment I needed. My husband and I opted for an IUI. Dr. Griffith was extremely optimistic, so I was disappointed when I started my cycle prior to the pregnancy test. The office still had me go in for this test even though I already knew the outcome. We took a break in treatment and got pregnant twice on our own. Both ended in miscarriage, unfortunately. Dr. Griffith told me later the pregnancies were considered chemical pregnancies but did not explain that to me. We went back to Dr. Griffith to discuss IVF. He was ready to start the process. I asked about my thyroid and other tests that could be performed to figure out why these miscarriages occurred. Dr. Griffith did not feel that looking into anything else would be of benefit.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Always get a second opinion.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
The office was always busy. Dr. Griffith was definitely kind but always pushed IVF. I always felt like they were just rotating through patients. I wanted him to find answers as to why my body could not hold the pregnancies, and I knew that he hadn’t come to that conclusion. I was afraid to do IVF and have another miscarriage.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
For the IUI, I took Gonal F injections. The meds did provide multiple eggs being in play during the IUI. We did the ovidrel trigger shot for ovulation. For whatever reason, the IUI was unsuccessful.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The nursing staff is efficient and gets the job done. I was most bothered by the way they delivered bad news. I felt a lack of empathy, although it could have also been my emotion due to the trauma of each miscarriage.
Describe your experience with Aspire Houston Fertility Institute.
This clinic is efficient and has definite procedures and protocol in place. It operates very smoothly, and the doctors work as a team. I got the impression that they provided the same course of testing for each patient rather than looking at each patients specific issues. I also felt that the pricing was high. After I changed doctors, I received an email from someone in the main office. When I explained I had changed clinics, this is when they said they will price match. Overall, I was thankful I switched clinics, although this clinic was more convenient location wise.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I spent $7,000 on fertility diagnostic testing and treatments with this doctor. This includes 2 hysteroscopies, genetic testing, prescription medications, and 1 IUI round.
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Dr. Griffith would only transfer 1 healthy embryo (after PGS testing). If we did not have PGS, then he would transfer up to 3.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
I asked for a phone call from the business office with specifics in regards to IVF treatment. I had received paperwork but wanted to speak with someone. The doctor communicated to the nursing staff to contact a certain individual in the business office to call me. I never received that call which played into my decision to switch clinics.
5
Doctor
Jason Griffith
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
6
NPS
5
Age 41 - 42
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
European
Income $100K - $199K
3rd of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Griffith is very warm. He truly seems to care about my husband and me. He never became annoyed by our barrage of questions, and he was always happy to explain processes....I didn't see Dr. Griffith as often as I would've liked. The times I did see him, he was fully present and always kind. I do wish he had performed the egg retrievals, however. Despite two failed IVF cycles, we did learn so much from the tests Dr. Griffith insisted we undergo...Don't be afraid to ask lots of questions. Dr. Griffith will address them all, and he's remarkably comforting.
The phlebotomists and the nurses [at Houston Fertility Institute] were great. Especially, Daisy. My care coordinator was sometimes very short with me without provocation....Unfortunately, the billing department leaves a lot to be desired. If your cycle fails, you're supposed to be covered by the HFI Assurance - meaning that your next cycle will be free of physician's fees. Both of my cycles failed, by the way. Before my second cycle (Sept. '16), the billing department tried to charge us for the full amount including the doctor's fees. I spoke to a couple of people, and eventually, it was straightened out...There were a couple of times during my second cycle where I wasn't given instructions. I had to call to remind them.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
I didn't see Dr. Griffith as often as I would've liked. The times I did see him, he was fully present and always kind. I do wish he had performed the egg retrievals, however. Despite two failed IVF cycles, we did learn so much from the tests Dr. Griffith insisted we undergo. We learned that I have MTHFR and a clotting disorder. That information has helped us maintain my current natural (completely spontaneous) pregnancy that occurred mere months after our last failed cycle. I'm so grateful!
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Don't be afraid to ask lots of questions. Dr. Griffith will address them all, and he's remarkably comforting.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is very warm. He truly seems to care about my husband and me. He never became annoyed by our barrage of questions, and he was always happy to explain processes.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I don't recall the exact protocol, but I took Bravelle, Menopur, and Ovidrel before my retrieval. I had approximately 11 follicles that looked promising, but only 5 eggs were retrieved. Three of the eggs were mature, and only two fertilized. Only one egg made it to day 5, and it was frozen. I had responded well to stims for an IUI at another clinic so he thought it would go well. After the failed transfer, Dr. Griffith spoke to us again and said he'd introduce Lupron and an antagonist protocol should we decide on round 2. With round 2, we used Lupron, Menopur, and Gonal-f. We had 10 follicles. We ended up with 2 poor quality 3-day embryos. Unfortunately, they didn't take.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Jenna Fernandez)
The phlebotomists and the nurses were great. Especially, Daisy. My care coordinator was sometimes very short with me without provocation.
Describe your experience with Aspire Houston Fertility Institute.
There are multiple branches, but I frequented the Willowbrook location. It's clean, and seems to be run pretty efficiently. There's never a long wait. Unfortunately, the billing department leaves a lot to be desired. If your cycle fails, you're supposed to be covered by the HFI Assurance - meaning that your next cycle will be free of physician's fees. Both of my cycles failed, by the way. Before my second cycle (Sept. '16), the billing department tried to charge us for the full amount including the doctor's fees. I spoke to a couple of people, and eventually, it was straightened out. I was assured that it was the last we'd hear of the extra fees. Fast forward to March '17 when I received more bills for the physician's fees. I had to talk to two more people to get things straightened out. I was told that I do not owe any physician's fees, and hopefully this will be the last time I get billed. We'll see...
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
$25k - this includes one IVF cycle and unlimited frozen transfers as well as meds.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
There were a couple of times during my second cycle where I wasn't given instructions. I had to call to remind them.
6
Doctor
Jason Griffith
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
5
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5