Jason Kofinas

The nursing staff at Kofinas Fertility is incredible. They are there all the time, to answer any and every question (and a lot come up!). The nurses took however much time necessary after each appointment to explain the course of treatment (how to administer the medications, what to expect, etc.) and were always (seemingly at all hours) accessible after each visit to answer any questions/concerns.

Haley Roche Primary Nurse: smart, kind, compassionate, patient, loving, funny and gentle are the words that come to mind. One day I had a question about one of my medications. I called and she stayed on the phone with me for over an hour, explaining everything medication I’m taking, why I’m taking it, and what the next steps are. She was the calm to my storm. I’m overly anxious and worried, but I always knew I could email her with any thing and instantly I would be out to ease. During my last appointment, I sat in her office and cried my eyes out. I couldn’t put into words how much her level of care meant to my husband and I. She’s absolutely phenomenal at her job. Any patient that walks through the door is in the best of hands with Haley. Natalie Green Egg Donor Consultant: Before meeting Natalie and Dr. Kofinas, my husband and I spent 10 months and $40,000 using a 3rd party egg donor, only to end up with 0 viable embryos. Our former doctor provided us with no guidelines or support. It felt like a dirty and uncomfortable version of online dating. It was a complete waste of time, money and literally broke our hearts. During our first conversation with Natalie, she asked my husband and I to put together a “wish list” for our potential donor. It was such an incredible feeling to know that someone was helping us to find our perfect match. We weren’t looking through pages and pages of women or changing what we wanted so that we could find a suitable match. Within days, Natalie found us a match that checked off every box on our list. Natalie listened to what we wanted, explained the process and just kept reassuring us that we’re not alone and we’re going to find the perfect donor. The first time I saw a picture of our donor, it literally took my breath away. She was perfect in every way and I knew she was going to be the start of our family. Again, being overly anxious and scared I had so many concerns. Natalie just kept reassuring me that no matter, she’s got a PLAN B, we always have other choices and options and that our journey would continue until we were parents. That’s all I ever wanted to hear. That we still had a chance and that’s what Natalie gave us. We love her for that. .

All the nurses were kind, compassionate, and knowledgable. I felt like they all got to know me. They answered called in a timely manner, and they called with results each day. Instructions were always clear and written. The nurses were gentle and kind with difficult news and genuinely happy for me with good news.

C

Amazing team.

Very knowledgeable, helpful and kind. They alway got back to me and answered my questions. They also explained things thoroughly and had excellent bedside manner.

Nurses were amazing, always called back by end of day to address any questions that I sent them. Helped with alternative intralipid providers in NYC.

Everyone was very caring and knew you by face and name. The nursing staff varied during monitoring, but they always made you feel comfortable. Mio and Lindsay were consistent nurses and they always knew my case. They were patient and answered questions if you needed. Justine is the front receptionist, she’s always so pleasant and as if she knows you already by the sound of your voice over the phone. She’s always willing to help and set up your appointments in seconds.