How was your experience with Jeffrey Goldberg at Cleveland Clinic Fertility Center?
He performed not only my laparoscopic excision surgery, which was coincidentally the FIRST time I met him (like 10 minutes before going onto the operating table lol), but he performed my ongoing care as a specialist as well and made sure that even if I was in panic mode to make time to get me in for an appointment. I would say the availability for an appointment was more flexible than phone calls or email's and that can be a catch 22.
What's one piece of advice would you give a prospective patient of Jeffrey Goldberg at Cleveland Clinic Fertility Center?
To just be open, honest, and state what concerns you have or symptoms you're experiencing if pursuing care. I highly recommend if you suspect endometriosis having surgery done by him. It was a night and day difference, I have little to no scarring (you would never know I had a large endometrioma and stage 3 endo removed), and it had helped balance my hormones.
During treatment, were you treated like a number or a human with Jeffrey Goldberg at Cleveland Clinic Fertility Center?
Despite being a high profile physician with an extensive list of accolades he's still a very warm doctor as far as compassion but at the same time is forward in what you need to hear. I think almost any patient wants exactly that. The only thing I didnt like is how much a corporate structure the Cleveland Clinic has that when you try to call and follow-up they only send messages to the nurses, which can take days to hear back (it's really unfortunate when you have urgent concerns), and if you write via MyChart that could take even longer but is not always guaranteed that they'll see it.
Describe the protocols Jeffrey Goldberg used in your cycles at Cleveland Clinic Fertility Center and their degree of success.
He is very prone to wanting to stick to natural routes or low doses of medication versus IVF. For someone with endometriosis and no Male factor that has tried for quite some time post-op with no success or only chemical pregnancies I would see that skipping IUI and going directly to IVF would make the most sense and he performs that work as well.
Describe your experience with your nurse at Cleveland Clinic Fertility Center. (Assigned nurse: Mary and Lilly. Mary was great and Lilly was always quite rude, would not follow-up in a timely fashion, was not sympathetic at all, and almost talked down to you as if you were a child during calls when asking valid questions about symptoms or your plan of care. )
Mary was pretty great overall and more likely to respond quickly when I'd call in and leave message with concerns. However, Lilly was almost always rude, wouldn't return messages or calls within a timely fashion (even if it involved urgent bloodwork on HCG levels to see if a miscarriage was happening - I don't believe waiting 3 days is valid then hearing it was because she simply didnt find time although I was marked ad high risk), she would also patronize you when asking valid questions about symptoms or your concerns for your plan of care. I would never recommend her and that was really my only true negative side to working with Dr. Goldberg.
Describe your experience with Cleveland Clinic Fertility Center.
I think that a patient should expect that almost corporate feel because of how large the Cleveland Clinic is. You will not get the same attention you most likely would or responsiveness that you'd see at a smaller facility. Although, I will say the pricing may be comparable or potentially less at the Cleveland Clinic due to smaller facilities bumping up prices. However, for surgery and continued ongoing care outside of something like IVF I would highly recommend them.
Describe the costs associated with your care under Jeffrey Goldberg at Cleveland Clinic Fertility Center.
The costs were somewhat comparable to what I was quoted for other facilities. However, some smaller facilities within the area quoted even more. Both required paying all expenses upfront despite not knowing the outcome or if any eggs, sperm or embryos would even be viable for certain parts of the process OR if you'd have OHHS (ovarian hyperstimulation) that may cause a delay, surgery, or worse removal of reproductive organs in the most extreme conditions. Although, payment upfront seems to be common rather than paying for each part of the process as you go.
Describe Jeffrey Goldberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cleveland Clinic Fertility Center.
Not in particular. I know he would go thr route of a a single embryo for someone my age, despite having had endometriosis, but that's a huge push that places such as the Cleveland Clinic urge for as well.
What specific things went wrong at Cleveland Clinic Fertility Center?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
- Failed to order appropriate test
- Failed to inform you of changes in protocol
- Lost results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Cleveland Clinic Fertility Center.
I think most of my concerns can be seen listed in my previous answers. This was specifically due to the nurses and labs that I was working with throughout the process. As I mentioned, the nurse Lilly was a nightmare, unfortunate, and had left me crying many times. Not once did I have that issue with Mary or Dr. Goldberg.