Jeffrey Klein
RMA of New York
Available Lines of Communication
Doctor email
Nurse email
Nurse email
Direct line to doctor
Direct line to nurse
Direct line to nurse
Doctor personal cell phone
Medical SchoolAlbert Einstein
ResidencyGeorge Washington
FellowshipColumbia
Westchester
311 North Street, Suite 310
White Plains, NY 10605
914-997-6200
18 assessments
10
10
Age
35 - 36
Treated
2019 - 2020
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor
10
10
[Protocol with Dr. Klein] 2 IVF cycles - both antagonist - first without birth control and the second with. We needed a second cycle after all our embryos arrested on day 3 in the first cycle. The second cycle was different to help the eggs mature at the same rate to retrieve more mature eggs. Both cycles produces 18 eggs each...Dr. Klein treated me kindly and respectfully. When all our embryos arrested...he called me and walked me through the loss and the started working on the ways forward. At every morning monitoring appointment, and beyond, he had great bedside manner
After initial communication problems with my first IVF coordinator [at RMA of New York] who left early in my treatment, the nursing staff and subsequent IVF coordinators were simply fantastic. From making blood draws pleasant to getting blood work and treatment results, the nurses and coordinators are helpful, kind, and compassionate...The office was rarely busy for morning monitoring, and my wait was typically shorter than 15 minutes. Typically, once I got called in for blood draw, the ultrasound nurse was waiting for me...The main office is in midtown Manhattan is the only clinic open during weekends and holidays, which was inconvenient for me on the rare occasion when I needed morning monitoring during the weekend. Otherwise, the staff is pleasant and friendly, phone calls and emails are always returned, and the office is clean.
Age
35 - 36
Treated
2019 - 2020
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor
10
10
How was your experience with Jeffrey Klein at RMA of New York?
If I could take Dr. Klein with me everywhere I go, I would. He is equally kind, compassionate, and knowledgeable. He explains things clearly and takes the time to answer any questions I had, sets clear expectations and fully appraises you of the risks.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
If you have questions, ask them. If you have concerns, raise them. He will take the time to answer them as best as possible and make you as comfortable as possible.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein treated me kindly and respectfully. When all our embryos arrested on the day 3 in my first IVF cycle, he called me and walked me through the loss and the started working on the ways forward. At every morning monitoring appointment, and beyond, he had great bedside manner
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
2 IVF cycles - both antagonist - first without birth control and the second with. We needed a second cycle after all our embryos arrested on day 3 in the first cycle. The second cycle was different to help the eggs mature at the same rate to retrieve more mature eggs. Both cycles produces 18 eggs each.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Martha)
After initial communication problems with my first IVF coordinator who left early in my treatment, the nursing staff and subsequent IVF coordinators were simply fantastic. From making blood draws pleasant to getting blood work and treatment results, the nurses and coordinators are helpful, kind, and compassionate.
Describe your experience with RMA of New York.
The main office is in midtown Manhattan is the only clinic open during weekends and holidays, which was inconvenient for me on the rare occasion when I needed morning monitoring during the weekend. Otherwise, the staff is pleasant and friendly, phone calls and emails are always returned, and the office is clean.
Describe your experience with your monitoring appointments at RMA of New York.
The office was rarely busy for morning monitoring, and my wait was typically shorter than 15 minutes. Typically, once I got called in for blood draw, the ultrasound nurse was waiting for me.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
Dr. Klein discussed costs with us during our initail consultation. However, most costs associated with my IVF treatment were covered by insurance. I did pay for the remainder of my deductible, which was very little at this point, and for genetic testing of my self, my husband, and the embryos out of pocket, totaling approximately $4000. The cost of the anesthesiologist was not covered by insurance as she was out of network, and that cost $750 for each egg retrieval.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Klein is particular to elective single embryo transfers for the safety of the mother and the fetus.
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10
10
Age
32 - 36
Treated
2015 - 2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, 1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Tubal Blockage, Unexplained
10
10
I remember him [Dr. Jeffrey Klein] starting me low on clomid then slowly increasing the dosage. Same goes for all other medications as he was proceeding carefully...recommended a single embryo transfer due to my age being that I was categorized as high risk...was sympathetic, caring, took his time explaining things, positive and optimistic about the entire process. I never felt rushed or like I was another number on his schedule. He made me feel confident in the process and was just very sweet overall. I trusted him with the process as well. He showed compassion when I had a miscarriage (without doing IVF as it just happened naturally without doing an IVF cycle).
The clinic [RMA of New York] is clean and organized. The staff wore gloves when doing procedures or drawing blood. The place was sanitary including the bathroom. The location of the office was easy to get to and the office was easy to find. I don’t think I have any weaknesses to include...Everyone in the office was amazing and great. Very friendly, informative and always explained things clearly...Monitoring hours was a breeze. Sometimes the office would be very busy, but it was most efficient and worked well with my work schedule.
Age
32 - 36
Treated
2015 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
—
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF, 1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Tubal Blockage, Unexplained
10
10
How was your experience with Jeffrey Klein at RMA of New York?
Dr Klein was sympathetic, caring, took his time explaining things, positive and optimistic about the entire process. I never felt rushed or like I was another number on his schedule. He made me feel confident in the process and was just very sweet overall. I trusted him with the process as well. He showed compassion when I had a miscarriage (without doing IVF as it just happened naturally without doing an IVF cycle). I always felt excited to see him because he was always positive and showed encouragement that everything will be fine and work out. He was never negative or quiet. He explained everything in detail and answered all my questions promptly and accurately. He is very knowledgeable and offered great recommendations towards which route to take to conceive.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Dr. Klein is very trustworthy and knows what he’s doing. You’re in good hands if you see him.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Klein was sympathetic, caring, took his time explaining things, positive and optimistic about the entire process. I never felt rushed or like I was another number on his schedule. He made me feel confident in the process and was just very sweet overall. I trusted him with the process as well. He showed compassion when I had a miscarriage (without doing IVF as it just happened naturally without doing an IVF cycle).
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
I remember him starting me low on clomid then slowly increasing the dosage. Same goes for all other medications as he was proceeding carefully.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Yenisse Hernandez )
Everyone in the office was amazing and great. Very friendly, informative and always explained things clearly
Describe your experience with RMA of New York.
The clinic is clean and organized. The staff wore gloves when doing procedures or drawing blood. The place was sanitary including the bathroom. The location of the office was easy to get to and the office was easy to find. I don’t think I have any weaknesses to include.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours was a breeze. Sometimes the office would be very busy, but it was most efficient and worked well with my work schedule.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
I don’t remember but it was covered through my insurance except for copays and certain deductibles.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Klein recommended a single embryo transfer due to my age being that I was categorized as high risk. He felt confident in that recommendation and I trusted him.
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Verified
This patient has provided documentation of treatment at this clinic.
9
8
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
4 IUI, 1 Egg Freezing
Diagnosis
Unexplained
9
8
He [Dr. Jeffrey Klein] started us with IUI with Clomid and a trigger shot because my last fertility clinic only used OPK for IUI (obviously without success). After 2 of those, he was willing to do 1-2 more, but we were ready for IVF. He was supportive of this...He does not support doing multiple embryo transfers because of the risk of multiple gestation. This may not be the case for people with low quality embryos, but when we discussed it, he flat out said no. Only one embryo at a time.
I felt like sometimes I was not told specifics about protocols with my IVF cycle [at RMA of New York]. For example, we decided to go ahead with IVF in November, but the clinic does not do IVF in December, so we had to wait until January. But they still wanted me to come in to the clinic on Day 1 of my menstrual cycle in December but no one told me this...Monitoring hours were quick and efficient, even when there were 30 people in the waiting room.
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 1 Egg Freezing
Diagnosis
Unexplained
9
8
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein was a wonderful physician. He listened to our concerns, and answered all our questions without being condescending or rushed. He gave us his email after our first appointment, and any time I emailed him with questions, he responded promptly. He was very kind and supportive of our decisions throughout our fertility journey.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Utilize his email. The process of infertility treatments can mess with your head, so use his email when you have questions or concerns about any aspect of what's going on.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein was very open and kind. He gave us his email address on the day of our consultation and told us to contact him anytime with questions.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Dr. Klein and his team are very concerned about success rates for people trying to conceive as well as doing it in the safest way possible. They follow the newest and best protocols from research (and some of the research they do themselves at RMA). He started us with IUI with Clomid and a trigger shot because my last fertility clinic only used OPK for IUI (obviously without success). After 2 of those, he was willing to do 1-2 more, but we were ready for IVF. He was supportive of this.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer; Katherine)
We had an interesting time with coordinators because our first went out on medical leave in the middle of our retrieval cycle and no one told us. I had to email Dr. Klein to figure out why she hadn't emailed me back. I do not know the details of her leave, so I empathize that emergencies do happen, but I wish there had been better communication about it.
The nursing staff overall were very nice. Because of my personal history with disordered eating and weight preoccupation, I do not like to know my weight when it is taken at the clinic. I asked to not be told, but the nurse thought it was a joke and was very lighthearted about it. I wish they had been a little more sensitive to what I was asking.
Describe your experience with RMA of New York.
The clinic in White Plains does not have rooms for male partners to provide samples. They expect you to provide a sample at home and then bring it with you to the clinic. It was awkward to say the least to go through that since we live almost 50 minutes away from the clinic. Otherwise, the space is fine.
RMA overall gives military discounts, which I appreciate so much. Tricare (military insurance) does not cover IVF or any IVF medications, so it was a huge financial strain on us to do it. But with the discount, it made it much more affordable, and I appreciate them giving it.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours were quick and efficient, even when there were 30 people in the waiting room.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
Our insurance does not cover IUI or IVF, so it would have been close to $20,000 (including medications), but military personnel get a discount, so the cost was lower.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He does not support doing multiple embryo transfers because of the risk of multiple gestation. This may not be the case for people with low quality embryos, but when we discussed it, he flat out said no. Only one embryo at a time.
What specific things went wrong at RMA of New York?
- Failed to inform you of changes in protocol
- Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I felt like sometimes I was not told specifics about protocols with my IVF cycle. For example, we decided to go ahead with IVF in November, but the clinic does not do IVF in December, so we had to wait until January. But they still wanted me to come in to the clinic on Day 1 of my menstrual cycle in December but no one told me this. I got a call while I was at work, asking if I was coming in for monitoring. I also wasn't given a written (or emailed) instruction about my first few medication injections. They quickly told me over the phone my prescription and promised to follow up with an email. I never got the email until I reached out to Dr. Klein asking for clarification.
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10
10
Age
33
Treated
2019
Success with this Doc
?
Treatment
—
Diagnosis
Male Factor
10
10
Dr Klein is efficient and thorough while discussing fertility, procedures, and next steps. He checks off all of the questions I want to ask, demonstrating an understanding of what his patients worry about and what information is valuable.... He responds to emails within minutes, he’s aware of how we’re feeling and what’s important, and he’s very bright and knowledgeable. I trust him entirely with our care, and I believe our best interests are what’s most important to him.
RMA is a well-oiled machine, and are clearly excellent in their care. The communication between the doctors is fantastic, I’m informed of all steps of the process by our doctors and their staff, and all questions I have are answered. The offices are clean and well-staffed. We haven’t had to wait long at any appointments.... Marlene is friendly, warm, and thorough. I know she is good at what she does and I feel like I’m in good hands.
Age
33
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
—
Diagnosis
Male Factor
10
10
How was your experience with Jeffrey Klein at RMA of New York?
He responds to emails within minutes, he’s aware of how we’re feeling and what’s important, and he’s very bright and knowledgeable. I trust him entirely with our care, and I believe our best interests are what’s most important to him.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Expect efficiency. It may seems like he’s rushing at times, but if you have questions and concerns, he’ll answer them thoroughly. If you think of something later, he’s very reachable.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Klein is efficient and thorough while discussing fertility, procedures, and next steps. He checks off all of the questions I want to ask, demonstrating an understanding of what his patients worry about and what information is valuable. Well-Oiled in the best way, and very bright.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
My husband and I are currently waiting for my thyroid hormones to normalize before we begin our first cycle. I am unsure of what particular strategies and protocols are required, but I honestly trust his judgement while-heartedly. We will have to do the ICSI procedure due to medical necessity. Dr Klein’s people are in contact with our male fertility specialist, and this communication is so helpful so my husband and I don’t have to worry about being the messenger. Between our doctors, I know we’re in good hands.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Marlene)
Marlene is friendly, warm, and thorough. I know she is good at what she does and I feel like I’m in good hands.
Describe your experience with RMA of New York.
Thorough care for my husband and myself. RMA is a well-oiled machine, and are clearly excellent in their care. The communication between the doctors is fantastic, I’m informed of all steps of the process by our doctors and their staff, and all questions I have are answered. The offices are clean and well-staffed. We haven’t had to wait long at any appointments. Staff training is very hands on, and RMA has obviously high standards in choosing employees.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
Unsure of cost as our insurance covers these services.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We have not discussed this yet.
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9
7
Age
31
Treated
2018
Success with this Doc
No
Treatment
5 IUI
Diagnosis
—
9
7
Dr Klein was very personable and easy to talk to. He provided me with his email and direct phone number and was quick to respond with any questions I had. He squeezed me in for both cycles before I had to go to work in the morning....He reviewed all my labs and diagnostics and did a phone consult. I took clomid 50mg, as I had been for the last two cycles, and I tracked my cycle with OPK and called him when I got a positive. We came in the next day for an IUI but after performing an ultrasound discovered that I had already ovulated.
I was not a "typical" patient of this clinic because I was being seen as a professional favor to my OBGYN. However, the staff was very helpful and friendly. I'm unsure if it was the case with all patients but I think the hours were a bit limited. The earliest I could get there was 7am, which wasn't always convenient....I did not have much interaction with the nurses because I was monitored by my OBGYN and just saw Dr Klein for the IUIs. The nurses who I did have contact with were always very nice and informative.
Age
31
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
—
9
7
How was your experience with Jeffrey Klein at RMA of New York?
Dr Klein was very approachable and easy to talk to. He explained the IUI process in a simple manner and answered questions we had in lay terms, even though he knew I was a nurse and understood the process. He was easy to get in touch with via text or email.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Don't be afraid to ask any questions. He is very open to answering questions and doesn't make you feel dumb.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Klein was very personable and easy to talk to. He provided me with his email and direct phone number and was quick to respond with any questions I had. He squeezed me in for both cycles before I had to go to work in the morning.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Dr Klein did my first two IUIs. He pretty much saw me as a professional favor to my OBGYN since I am a labor and delivery RN. He reviewed all my labs and diagnostics and did a phone consult. I took clomid 50mg, as I had been for the last two cycles, and I tracked my cycle with OPK and called him when I got a positive. We came in the next day for an IUI but after performing an ultrasound discovered that I had already ovulated. We did the IUI that day anyway but it was not successful. The next month he increased my clomid to 75mg and I was monitored by ultrasound until my follicles were the appropriate size. I received a trigger shot of ovidrel in his office and went to his office for an IUI the next morning. Unfortunately, this was also unsuccessful.
Describe your experience with the nursing staff.
I did not have much interaction with the nurses because I was monitored by my OBGYN and just saw Dr Klein for the IUIs. The nurses who I did have contact with were always very nice and informative.
Describe your experience with RMA of New York.
I was not a "typical" patient of this clinic because I was being seen as a professional favor to my OBGYN. However, the staff was very helpful and friendly. I'm unsure if it was the case with all patients but I think the hours were a bit limited. The earliest I could get there was 7am, which wasn't always convenient.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
I received a bill for our second IUI but not the first. He did not take my insurance.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
10
Jeffrey klein is a wonderful doctor with excellent bedside manner. He takes his time with every patient and never makes you feel like a number. I have yet to have success with a frozen embryo transfer at RMA but I do not believe it is Dr Kleins fault. He has talked me through every step and answers my emails 24/7(when does he sleep haha). Overall a wonderful doctor...If you dont have anything to ask dont expect him to sit with you for hours. However take advantage of emailing him. Sometimes I have forgotten to ask something and shoot him a quick email and he ALWAYS responds.
Strengths-efficient and easy to make apnts. Weeknesses- require an insane anount of paperwork every single time. Wish it coukd be used for life and not sign every time we have a procedure done...The nursisng staff at RMA is ok. There are some absolutely wonderful nurses there and a few that need to work on organization. All are pleasant and have great bedside manner...One piece of advice is have your questions ready. He is willing to answer everything truthfully and take the time to spend with you. If you dont have anything to ask dont expect him to sit with you for hours. However take advantage of emailing him. Sometimes I have forgotten to ask something and shoot him a quick email and he ALWAYS responds.
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
No
Race
European, Ashkenazi Jewish
Income
—
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Jeffrey Klein at RMA of New York?
Jeffrey klein is a wonderful doctor with excellent bedside manner. He takes his time with every patient and never makes you feel like a number. I have yet to have success with a frozen embryo transfer at RMA but I do not believe it is Dr Kleins fault. He has talked me through every step and answers my emails 24/7(when does he sleep haha). Overall a wonderful doctor.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
One piece of advice is have your questions ready. He is willing to answer everything truthfully and take the time to spend with you. If you dont have anything to ask dont expect him to sit with you for hours. However take advantage of emailing him. Sometimes I have forgotten to ask something and shoot him a quick email and he ALWAYS responds.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Jeffrey klein made my husband and I feel like humans rather than a number. He takes as much time as you need to talk at every apnt even if it is just a quick monitoring. I also love that 24/7 you can email him directly and he ALWAYS responds within minutes.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
IVF with ICSI
Follostim
Menopur
Ganirelix
lupron and hcg dual trigger
10 days of shots and retrieved 23 eggs
8 made it to day 5,biopsied and sent for pgs/pgd testing. 5 came back normal not affected by cystic fibrosis or any chromosonal issues.
First FET-failed
Second FET-chemical pregnancy
Starting second round of IVF now. Same protocol.
Note: we had to freeze my eggs and fertilize them 3 months later due to sperm issues so we lost a good amount of eggs in that process.
Describe your experience with the nursing staff.
The nursisng staff at RMA is ok. There are some absolutely wonderful nurses there and a few that need to work on organization. All are pleasant and have great bedside manner.
Describe your experience with RMA of New York.
Strengths-efficient and easy to make apnts.
Weeknesses- require an insane anount of paperwork every single time. Wish it coukd be used for life and not sign every time we have a procedure done.
Describe your experience with your monitoring appointments at RMA of New York.
It is first come first serve but they move very quickly. Monitoring hours are from 7:30-9:30 and between 8:30-9:30 it is slow and you walk in and out.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
Biopsy fees are $2000 out of pocket.
PGS and PGD is all out of pocket and done through an outside lab. We payed over $10,000!
Insurance covers my ivf but only until a certain amount.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
My dr will only transfer more than 1 embryo if you are over 35 years old or have had multiple misscarriages and not tested your embryos. Inoriginally wanted to transfer 2 but he took the time to discuss all the risks involved and it all made a lot of sense.
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8
9
Age
31 - 35
Treated
2012 - 2016
Success with this Doc
?
Treatment
5 IUI, 2 IVF
Diagnosis
Unexplained, Other
8
9
[WIth Dr. Jeffrey Klein] We did an ivf with PGD after my last two FETs resulted in miscarriages. I was told that I started to ovulate early and they only got 9 eggs, 2 worth while. They transferred an AA grade embryo and it failed they think due to ashermans. I was angry that he didn’t have me repeat an HSG beforehand so I had one afterword and they saw the scar tissue. I asked him to do an IUI because I had extra injectables and he reluctantly did it with my next hysteroscopy scheduled and it actually worked resulting in my second son.
[RMA is] Very big and I didn’t like going into the city on the weekends. I would have also liked 6:30am blood draws because as a teacher we have to be at work extra early. The city team was differently organized and they had a more business like mindset.... Audrey the blood tech was amazing and so sweet. Loved her! Martha was efficient and to the point.
Age
31 - 35
Treated
2012 - 2016
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 2 IVF
Diagnosis
Unexplained, Other
8
9
How was your experience with Jeffrey Klein at RMA of New York?
I had a mixed experience. I was a patient of Stangel (whom i did 4 IUI’s and 1 IVF resulting in 1 love birth and 1 vanishing twin) whom retired, so I was given to Klein as a result. I liked him but i felt different than I felt with Stangel. He was great with email and when I asked him to do my IUI with injections he didn’t want to but after convincing him that I knew the risks, he did it and that gave me my second son 😊
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Know your body and what you need.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Human but I did feel that at times he forgot my name, case.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
We did an ivf with PGD after my last two FETs resulted in miscarriages. I was told that I started to ovulate early and they only got 9 eggs, 2 worth while. They transferred an AA grade embryo and it failed they think due to ashermans. I was angry that he didn’t have me repeat an HSG beforehand so I had one afterword and they saw the scar tissue. I asked him to do an IUI because I had extra injectables and he reluctantly did it with my next hysteroscopy scheduled and it actually worked resulting in my second son.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Martha)
Audrey the blood tech was amazing and so sweet. Loved her! Martha was efficient and to the point.
Describe your experience with RMA of New York.
Very big and I didn’t like going into the city on the weekends. I would have also liked 6:30am blood draws because as a teacher we have to be at work extra early. The city team was differently organized and they had a more business like mindset.
Describe your experience with your monitoring appointments at RMA of New York.
First come first serve and because I had to be at work early I would arrive 45 minutes early to secure my #1 spot on line.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
It was over $15K for ivf with PGD
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
No. I wish I had transferred them both.
What specific things went wrong at RMA of New York?
- Failed to call with results
- Read less
10
10
Age
34
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
I like the Dr. Klein is so easy to reach. He always answers my emails right away, and I feel like he knows who I am as a patient of his. Not just someone whose chart he has to check before each visit. On the rare ocassion I had to see another doctor, Dr. Klein always called me himself to check up on me, go over results... like the Dr. Klein is so easy to reach. He always answers my emails right away, and I feel like he knows who I am as a patient of his. Not just someone whose chart he has to check before each visit. On the rare occasion I had to see another doctor, Dr. Klein always called me himself to check up on me, go over results...
My only minor complaint about this clinic [RMA - White Plains] is that the major procedures have to be done in New York City. I initially picked the clinic because of its location. I also would have preferred that my doctor personally do my egg retrieval and transfer, but I know that's probably not realistic. I will mention that any time I was seen by another doctor, mine always followed up almost immediately with a personal phone call...
Age
34
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Jeffrey Klein at RMA of New York?
I like the Dr. Klein is so easy to reach. He always answers my emails right away, and I feel like he knows who I am as a patient of his. Not just someone whose chart he has to check before each visit. On the rare ocassion I had to see another doctor, Dr. Klein always called me himself to check up on me, go over results.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Don't be embarrassed to ask questions, because he is always willing to answer and explain.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
He was very friendly and always took extra time to answer my questions and involve me in my treatment. He also is very easy to get in touch with.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Formy two IUI cycles I used 100mg of clomid on days 2-6 with the IUI on day 14. Neither resulted in pregnancy, but we have male factor infertility so we almost expected they wouldn't. For my IVF cycle I did an antagonist protocol with 225 of Gonal-f and starting with 150 of menopur all the way up to 300 of menopur for 8 days. The last 3 days I added .25 of cetrotide. I did a double Lupron and HCG trigger shot on day 9 and had my egg retrieval on day 11. They retrieved 10 eggs, 7 of which fertilized with ICSI. I am scheduled for a fresh transfer on day 16.
Describe your experience with your nurse at RMA of New York.
Everyone was wonderful. I felt the staff really knew who I was without looking Up my chart. For example, I need a note for work if I am going to be late because of a doctor appointment, and the nurses knew without me even having to ask eventually. It was nice to feel a relationship and geniuine caring.
Describe your experience with RMA of New York.
My only minor complaint about this clinic is that the major procedures have to be done in New York City. I initially picked the clinic because of its location. I also would have preferred that my doctor personally do my egg retrieval and transfer, but I know that's probably not realistic. I will mention that any time I was seen by another doctor, mine always followed up almost immediately with a personal phone call.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
My IVF was covered by insurance but there was a $1500 co-payment, $750 for the anesthesia and then the medicines had various co-payments. Almost all of them were covered and the ones that weren't didn't exceed $150. I didn't pay a co-payment per visit each time I saw the doctor. I had a a few small ($20 maybe) fees for blood work when I began all of my testing.
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6
6
Age
39 - 40
Treated
2014 - 2015
Success with this Doc
No
Treatment
4 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
6
We had 3 unsuccessful IUI cycles [with Dr. Klein]...He kept me informed, and was often available by email outside of business hours if questions were to arise... he was not the appropriate provider for me; my issues were more challenging and I do not feel that he was able to exercise any creative approaches to my care, as my subsequent doctor had done. Dr. Klein was very kind and compassionate, and a true professional.
I hated being part of a large organization [RMA of New York]. I felt there was no true intimacy, and it was more like a business rather than a fertility clinic. It was very systematic, which I felt required the doctors to operate under certain guidelines, adopting a cooking cutter approach to treatment...There were a few miscommunications, either related to billing or medications. Considering this location is a Monday through Friday, 9-5 organization if things are not resolved within that window they would have had to wait until a business day. There was only one cycle coordinator and one financial specialist, so if they were not available you were not able to be helped.
Age
39 - 40
Treated
2014 - 2015
Success with this Doc
No
Race
Other
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
6
How was your experience with Jeffrey Klein at RMA of New York?
I appreciated Dr. Klein and his honesty with my diagnosis and its relation to my chances of natural conception. He kept me informed, and was often available by email outside of business hours if questions were to arise. Although I understand he is a top rated doctor in this field, he was not the appropriate provider for me; my issues were more challenging and I do not feel that he was able to exercise any creative approaches to my care, as my subsequent doctor had done. Dr. Klein was very kind and compassionate, and a true professional.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Ask him questions, and challenge his responses if you are unhappy with them.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein was fine to work with, but I feel he operated off of a script. I suffered with DOR, and at an advanced age, it was unlikely that I would conceive on my own, however it was early into my treatment and I wanted to exhaust all efforts. I felt he was pushing us towards using donor eggs very soon into treatment without exploring other options.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
We had 3 unsuccessful IUI cycles. We were preparing for IVF, but my insurance changed and the new insurance would not cover the procedure.
Describe your experience with the nursing staff.
It has been a while, and my recall is limited, but I do remember a nurse named Janice. I was not happy with her at all. I feel that she lacked a certain amount of empathy you would need to work with women struggling with fertility. I also recall having to visit the Manhattan location on a weekend as the White Plains location was closed. On two occasions I was waiting to be seen and nurses forgot I was there, resulting in me having to get dressed and find someone to attend to me.
Describe your experience with RMA of New York.
I hated being part of a large organization. I felt there was no true intimacy, and it was more like a business rather than a fertility clinic. It was very systematic, which I felt required the doctors to operate under certain guidelines, adopting a cooking cutter approach to treatment.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
I do not recall. Most, if not all, of my treatment was covered by insurance.
Describe Jeffrey Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
What specific things went wrong at RMA of New York?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
There were a few miscommunications, either related to billing or medications. Considering this location is a Monday through Friday, 9-5 organization if things are not resolved within that window they would have had to wait until a business day. There was only one cycle coordinator and one financial specialist, so if they were not available you were not able to be helped.
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Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
38
Treated
2015
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained, Other
9
9
I liked that he [Dr. Klein] gave us all of the different options and issues that may crop up from beginning to end and even told us to discuss payment options with finance since there were a few different ways we could go about paying since it was out of pocket.
For the most part there was a line [for monitoring at RMA New York] since we're in a metro area. They were pretty quick with the bloodwork. They would tell us ahead of time to make sure we got in early, but traffic to get there was a factor as well - so it was a domino affect. They wouldn't be able to control how many people would come in everyday.
Age
38
Treated
2015
Success with this Doc
?
Race
South Asian
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained, Other
9
9
How was your experience with Jeffrey Klein at RMA of New York?
He has a warm bedside manner. Explains all of the pros and cons realistically. Conscious of my anxiety with procedures and tried to make them as comfortable as they could be. Made time when he could, but had a lot of patients so there was only so much time.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
There will be a litany of tests and schedule any conversations ahead of time and not during the prime morning hours if you can help it. He will tell you everything including things you may not want to hear.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
He did get to know us individually and made sure we knew that we could reach him via email if needed to answer any questions along the way. I liked that he gave us all of the different options and issues that may crop up from beginning to end and even told us to discuss payment options with finance since there were a few different ways we could go about paying since it was out of pocket.
Describe your experience with the nursing staff.
They would coordinate with each other about what was going on. If something didn't match up with what I heard I would tell them and they would find out immediately. They were polite and compassionate and informative.
Describe your experience with your monitoring appointments at RMA of New York.
For the most part there was a line since we're in a metro area. They were pretty quick with the bloodwork. They would tell us ahead of time to make sure we got in early, but traffic to get there was a factor as well - so it was a domino affect. They wouldn't be able to control how many people would come in everyday. Sometimes it was smooth sailing.
What specific things went wrong at RMA of New York?
- Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
Some things had changed quickly because of the cycle and because it happened on a Friday and a prescription needed to be called in so I could get it in time.
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8
8
Age
39 - 41
Treated
2011 - 2013
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Tubal Blockage
8
8
Initial impression was good. Over the course of several treatments, failed cycles and two attempts he became more distant. Second pregnancy I was made to feel as though I was more of an inconvenience than a patient... Ectopic preg was completely missed as a preg test was not done to confirm neg outcome of IUI.
Office staff was curt or even rude. Plan of care was "by the book" not necessarily to my specifics... Expect good results but not a lot of hand holding and warm cozy feelings. They run a very efficient factory with high ratings but not touchy-feely.
Age
39 - 41
Treated
2011 - 2013
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Tubal Blockage
8
8
How was your experience with Jeffrey Klein at RMA of New York?
Initial impression was good. Over the course of several treatments, failed cycles and two attempts he became more distant. Second pregnancy I was made to feel as though I was more of an inconvenience than a patient. As if I were greedy wanting to try to have a second child.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Expect good results but not a lot of hand holding and warm cozy feelings. They run a very efficient factory with high ratings but not touchy-feely.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Office staff was curt or even rude. Plan of care was "by the book" not necessarily to my specifics. Ectopic preg was completely missed as a preg test was not done to confirm neg outcome of IUI.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
First cycle was just IUI, second used ovidrel and IUI, third was Clomid, Ovidril and IUI (I had severe reaction to Clomid), 4th was injectable with Ovidril and IUI (result ectopic). Last was injections, egg retrieval, IVF, 3 embryo transfer resulting in 1live birth, 1 embryo frozen. 1 year later, embryo transfer resulting in 1live birth.
Describe your experience with the nursing staff.
They answered questions but I didn't get a lot of compassion at missed attempts or after ruptured ectopic that almost killed me.
Describe your experience with your monitoring appointments at RMA of New York.
Usually convenient. I was there at odd hours but could be forced to wait, especially my second experience, almost as a vendetta even if I was the first patient there.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
~15k
What specific things went wrong at RMA of New York?
- Failed to call with results
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
Describe the specific things that went wrong at RMA of New York.
Office staff were quite rude. They would chat or take other patients in before me forcing me to wait extensively for what appeared to be personal dislike. I overheard them discussing me as "weird" as if that justified being unprofessional.
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Verified
This patient has provided documentation of treatment at this clinic.
9
10
Age
36 - 40
Treated
2007 - 2011
Success with this Doc
Yes
Treatment
2 IUI, Donor Sperm
Diagnosis
—
9
10
I interviewed one other doctor and much preferred Dr. Klein. Convenience was a factor but I also prefered Dr. Klein's manner. He did not recommend medication for me (at age 36) and the other doctor did. I got pregnant on my first try, with two back to back IUI's. I didn't love that when I talked about tracking my fertility he called that the "loosy goosy method." I actually found ovulation predictor kits ineffective but have a good sense of when I'm ovulating, so didn't need them. I also was on thyroid medication and dropped off my blood test results with him, expecting that he would manage that, but I got the feeling that he never looked at them, and was told by the receptionist that he wouldn't. That's fine. I found another endocrinologist to manage that during my pregnancy, but would have felt much safer being told that right away. I d
I felt like a human. The only problem I had was that I was always asked to sign in when I arrived at the office and then the sign in sheet was left out for everyone to see. I was concerned about my privacy and how the lack thereof could affect me at work. The receptionist laughed about me crossing out my name when I left, and I told her that it wouldn't be funny if I lost my job. Hopefully they've become more careful about privacy.
Age
36 - 40
Treated
2007 - 2011
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, Donor Sperm
Diagnosis
—
9
10
How was your experience with Jeffrey Klein at RMA of New York?
I interviewed one other doctor and much preferred Dr. Klein. Convenience was a factor but I also prefered Dr. Klein's manner. He did not recommend medication for me (at age 36) and the other doctor did. I got pregnant on my first try, with two back to back IUI's. I didn't love that when I talked about tracking my fertility he called that the "loosy goosy method." I actually found ovulation predictor kits ineffective but have a good sense of when I'm ovulating, so didn't need them. I also was on thyroid medication and dropped off my blood test results with him, expecting that he would manage that, but I got the feeling that he never looked at them, and was told by the receptionist that he wouldn't. That's fine. I found another endocrinologist to manage that during my pregnancy, but would have felt much safer being told that right away. I didn't know what questions to ask. I still recommend him, but recommend that you make sure to ask if there are any concerns so you know what is in his domain and what isn't. All in all, I got what I went there for and ended up very happy. Oh- inseminations had to be performed in the city but I was able to have all the testing done in White Plains.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Just talk to them about privacy if that's a concern for you, and ask questions about any medical concerns so you know if you need to see another specialist as well.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
I felt like a human. The only problem I had was that I was always asked to sign in when I arrived at the office and then the sign in sheet was left out for everyone to see. I was concerned about my privacy and how the lack thereof could affect me at work. The receptionist laughed about me crossing out my name when I left, and I told her that it wouldn't be funny if I lost my job. Hopefully they've become more careful about privacy.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Simple IUI, back to back. I had to get them paperwork in order to have the sperm sent there. I had a blood test to check my FSH levels. Then I went in when I suspected that I was ovulating and had an ultra sound. He recomended a trigger shot just to make sure that the egg would be released at the right time, being that all the inseminations only happened in the mornings. He didn't go over whether this carried any risk and I didn't ask. He did not recommend any medication and I didn't need any. Inseminations were fine, doctors were nice and wished me luck. After the inseminations I was asked to come in for a blood test, maybe in two weeks to determine pregnancy. I got the call later that day and asked how strong the numbers were (someone who had been through fertility treatments told me to ask). She told me what range was good and what mine were. She told me to come back in a few days later for another blood test to see if the numbers doubled. Then at 6 weeks maybe, I went in to hear the heart beat. Soon after he referred me to an OB practice and wished me well.
Describe your experience with the nursing staff.
Honestly, I mostly worked directly with Dr. Klein but I don't remember any negative interactions with anyone other than a receptionist who found my concern for privacy amusing.
Describe your experience with RMA of New York.
all said already- weakness back in 2007, having to sign in and let everyone see your name
everything else was positive
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
I think my insurance covered everything but the sperm.
What specific things went wrong at RMA of New York?
- Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I made the mistake of assuming that the doctor would pay attention to my thyroid levels and make sure that they were what they should be with my pregnancy. It turns out that I needed to see a specialist to handle that and I think when asking about my medical history they should have told me to make sure there was a specialist managing my throid levels for pregnancy instead of just ignoring it until I happened to ask.
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10
10
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
3 IUI, IVF, 1 Embryo Freezing
Diagnosis
Unexplained
10
10
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$500K
Occupation
Investor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, IVF, 1 Embryo Freezing
Diagnosis
Unexplained
10
10
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein is by all accounts an excellent doctor (and I'm the daughter of a doctor, and I have two Ivy League degrees, so I'm a VERY well informed, picky patient!). His attention to detail and understanding of data/risks and medical care is top notch. In addition, he is incredibly caring and compassionate - a rare blend. He is highly practical, but knows when to be cautious, and is one of the best practitioners in the field. Anyone with fertility challenges is lucky to be his patient, and my 9-week old embryo and I will be sad to leave!
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
33 - 35
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Unexplained
10
10
Dr. Klein was amazing. He was very realistic with us about our chances and was still willing to help us. He was very responsive on email and in visits. He gives a frank assessment of your situation and was a welcome relief from doctors who gave us the runaround...Dr. Klein is incredibly reachable and responsive. He answered all of my questions reasonably and bluntly...Email him - he's very responsive. If you're not a fan of the blunt reality of your situation, he's not your guy...
The [RMA] White Plains office is great, it's very small and you can get in and out very quickly. The NYC office is a little more clinical and like you're a number...The donor egg nursing staff is very engaged and responsive. I thought they did a great job matching our donor and responding to our questions and concerns...The most important change Dr. Klein used was only utilizing day 5 transfers for our embryos. Our prior clinic used day 3 transfers and they were not successful. He also allowed us to transfer multiple embryos each time, which greatly improved our odds of success...
Age
33 - 35
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
Unexplained
10
10
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein was amazing. He was very realistic with us about our chances and was still willing to help us. He was very responsive on email and in visits. He gives a frank assessment of your situation and was a welcome relief from doctors who gave us the runaround.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Email him - he's very responsive. If you're not a fan of the blunt reality of your situation, he's not your guy.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr. Klein is incredibly reachable and responsive. He answered all of my questions reasonably and bluntly.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
The most important change Dr. Klein used was only utilizing day 5 transfers for our embryos. Our prior clinic used day 3 transfers and they were not successful. He also allowed us to transfer multiple embryos each time, which greatly improved our odds of success.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dara Berg)
The donor egg nursing staff is very engaged and responsive. I thought they did a great job matching our donor and responding to our questions and concerns.
Describe your experience with RMA of New York.
The White Plains office is great, it's very small and you can get in and out very quickly. The NYC office is a little more clinical and like you're a number.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
More than $20,000 per cycle.
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Verified
This patient has provided documentation of treatment at this clinic.
0
10
Age
34
Treated
2013
Success with this Doc
18 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
—
0
10
I had a major post surgery complication and dealing with Dr. Klein was a nightmare. He literally yelled at me for calling the service late at night and sent me to the ER rather than talk to me... He was not my doctor but due to timing ended up being the person who did my retrieval.
I did not have a good experience with him [Dr. Klein] and if I had it to do over I would not go to RMA if it meant he would be the one to do my procedure. For elective surgeries that can't be totally planned timing-wise I'd want to be comfortable with every doctor in the practice.
Age
34
Treated
2013
Success with this Doc
18 Eggs Frozen
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 Egg Freezing
Diagnosis
—
0
10
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein was almost malicious to me during a post-surgery complication. He was not my doctor but due to timing ended up being the person who did my retrieval. I left the surgery with no pain medication, called that afternoon received no help, and when I called again that night he yelled at me for calling the answering service and bother him (it was only 10pm) and sent me to the ER rather than help me by ordering a simple pain medication. Even my normal doctor at RMA was horrified.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
I did not have a good experience with him and if I had it to do over I would not go to RMA if it meant he would be the one to do my procedure. For elective surgeries that can't be totally planned timing-wise I'd want to be comfortable with every doctor in the practice.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
I had a major post surgery complication and dealing with Dr. Klein was a nightmare. He literally yelled at me for calling the service late at night and sent me to the ER rather than talk to me. I was truly horrified.
Describe your experience with the nursing staff.
After my surgery on a Saturday afternoon I called to inquire about pain meds (I hadn't been given any) and they told me they couldn't connect me to a doctor.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
27 - 28
Treated
2010 - 2011
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
10
10
Email him [Dr Jeffrey Klein of RMA of New York in Westchester ] any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell.
Email him [Dr Jeffrey Klein of RMA of New York in Westchester ] any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell. him [Dr Jeffrey Klein] any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell.
Age
27 - 28
Treated
2010 - 2011
Success with this Doc
Yes
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Jeffrey Klein at RMA of New York?
He was great especially on email he would get right back to us. Office is very busy but assume that is the case with all clinics.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Email him any questions or concerns and also meet with him not during the morning rush to discuss treatment plans. We met with him each cycle and he spent an hour with us each time once on a Friday night he stayed extra late to answer all of our questions and we closed the office with him. He always called us to answer questions after we were upset with the results of a cycle during his family vacation and you could hear the kids in the background. He really tried to be available and you could tell.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr Klein took the time and met with my husband and I on multiple occasions. One time he felt like he didn't answer all my questions and called me later that day when he had more time to talk. It was very scary time not knowing the outcome but he was great
Describe your experience with your nurse at RMA of New York.
The nurses were good. Got to know them by first name.
Describe your experience with your monitoring appointments at RMA of New York.
Was pretty quick and first come first serve so i tried to get there early since I had a long commute to the city after my appt
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
20k
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7
8
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
?
Treatment
6 IUI
Diagnosis
PCOS, Unexplained
7
8
He [Dr. Jeffrey Klein] always answers my emails but sometimes doesn’t answer the question directly...I felt he didn’t take my care very seriously bc I didn’t do ivf...he was just laid back with my iuis and wanted me to start ivf but without giving enough chances to iuis...care wasn’t always clear and he didn’t believe in supplementing with progesterone or estrogen...Letrozole 7:5mg for 5 days with trigger shot and one ultrasoundb
Medical assistants [at RMA of New York] were all friendly...Never had to really wait...easy to make appointments...lab results came back same day...weaknesses is dealing with the finance office it got confusing because there were a few different girls handling my account...After my chemical pregnancy my hormones were crazy...the cycle day of the blood work wasn’t adding up to where I was in my cycle and dr Klein wasn’t clear on this
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI
Diagnosis
PCOS, Unexplained
7
8
How was your experience with Jeffrey Klein at RMA of New York?
He always answers my emails but sometimes doesn’t answer the question directly .. I felt he didn’t take my care very seriously bc I didn’t do ivf .. he was just laid back with my iuis and wanted me to start ivf but without giving enough chances to iuis .. care wasn’t always clear and he didn’t believe in supplementing with progesterone or estrogen ..
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Stay on top of your care
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Because his practice is very busy
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Letrozole 7:5mg for 5 days with trigger shot and one ultrasoundb
Describe your experience with the nursing staff.
Medical assistants were all friendly .. nurse was okay
Describe your experience with RMA of New York.
Never had to really wait .. easy to make appointments .. lab results came back same day .. weaknesses is dealing with the finance office it got confusing because there were a few different girls handling my account
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
700 for iui cycle
What specific things went wrong at RMA of New York?
- Failed to inform you of changes in protocol
Describe the specific things that went wrong at RMA of New York.
After my chemical pregnancy my hormones were crazy the cycle day of the blood work wasn’t adding up to where I was in my cycle and dr Klein wasn’t clear on this
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10
10
Age
34 - 39
Treated
2014 - 2019
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
Dr.Klein is a superb doctor that is always attentive to his patients needs. You will always get a response back from Dr.Klein no matter what day or time it is. He makes you feel like you matter and that your goal is his goal too...is very compassionate and understanding...explains procedures in detail...was very honest from the beginning advising that the best course of treatment would be IVF but due to financial hardship we had to try IUI first...
Martha [nurse at RMA of New York] is extremely through and answers emails and calls you back. She is good at her job and compassionate...The only thing I would recommend is that they incorporate yoga, meditation, overall stress relieve classes in their offices...Dr.Klein is a superb doctor that is always attentive to his patients needs. You will always get a response back from Dr.Klein no matter what day or time it is. He makes you feel like you matter and that your goal is his goal too.
Age
34 - 39
Treated
2014 - 2019
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Jeffrey Klein at RMA of New York?
Dr. Klein is very compassionate and understanding. He is through his job and explains procedures in detail. He is passionate about his field and helping a patient achieve their goal to become pregnant. I had the pleasure of working with him through this journey of infertility. I recommended him to my friends who did achieve pregnancy and now I’m next to try IVF after failed IUIs.
Dr. Klein you’re a fantastic doctor! Keep up the good work and remaining human with your patients. It goes along way! Thank you.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
You will be in good hands with Dr.Klein! If you’re looking for a specialist that will address your concerns, fears and cheer on your success Dr. Klein is the right doctor!
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Dr.Klein is a superb doctor that is always attentive to his patients needs. You will always get a response back from Dr.Klein no matter what day or time it is. He makes you feel like you matter and that your goal is his goal too.
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Dr. Klein was very honest from the beginning advising that the best course of treatment would be IVF but due to financial hardship we had to try IUI first.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Martha)
Martha is extremely through and answers emails and calls you back. She is good at her job and compassionate.
Describe your experience with RMA of New York.
RMA has helped a lot of my friends achieve pregnancy. They have an excellent reputation for helping achieve pregnancy. The only thing I would recommend is that they incorporate yoga, meditation, overall stress relieve classes in their offices.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
I had to pay my copays. IVF isn’t covered by my insurance.
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