How was your experience with Jeffrey Nelson at HRC Fertility?
From the moment my husband and I met Dr. Nelson at the clinic’s open house, we knew that we wanted him to be our Dr. He has been completely honest and forthcoming in all matters, yet is always kind and empathetic. I have never felt that any of my questions or concerns were dismissed. He is very personable and easy-going and during every appt. and procedure I never doubted that I was in good hands. Despite all of our setbacks he always tells us not to give up hope! Even when I’ve been frustrated and felt like I was ready to give up, he remained positive and encouraged me, and my husband, to keep trying.
What's one piece of advice would you give a prospective patient of Jeffrey Nelson at HRC Fertility?
Remain positive and trust the process. Dr. Nelson will explore all avenues and help you and your partner find the path that is right for you.
During treatment, were you treated like a number or a human with Jeffrey Nelson at HRC Fertility?
Each visit felt very personal, and I never felt like I was rushed through. All of my concerns were acknowledged and my questions answered.
Describe the protocols Jeffrey Nelson used in your cycles at HRC Fertility and their degree of success.
For my IUI’s I took Clomid and then the HCG trigger shot. The Clomid made me very emotional. I cried constantly and at the smallest thing.
For my IVF I took Ganirelix, Endometrin, Menopur, Progesterone, Methylprednisolone, Estradiol, Pregnyl HCG and Follistim. I was able to produce a significant number of viable eggs using this protocol. The side effects included severe bloating, pain at injection site, cramping, backache, full and sore breasts, headaches, fatigue, nausea and an uncontrollable roller coaster of emotions.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Elizabeth Torres)
The entire nursing staff has been patient, empathetic and informative. They are always happy to answer all of my questions and make sure this process goes as smoothly as possible. I’ve been offered tissues, hugs and heating pads when it was a rough visit. Even the ladies who took my blood every visit remember my name and offer encouragement.
Describe your experience with HRC Fertility.
HRC Pasadena is overall an amazing community of people. They truly go out of their way to make sure that you, as the patient, are taken care of and supported. The fact that everything is done at one location makes the process a lot easier. Rarely have I had to wait long for an appt. On the occasion that they are very busy, they are apologetic and quick to get you in a room. The level of privacy and discretion is reassuring, and I’ve never felt like just another patient. My husband loves the coffee bar in the waiting room!
Describe the costs associated with your care under Jeffrey Nelson at HRC Fertility.
My IUI’s were approx. $2500 each, plus medication costs. My IVF was approx. $10,500 plus an additional approx. $6000 for medications.
Describe Jeffrey Nelson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Given my age and our previous failed IUI cycles, my Dr. was willing to transfer 2 embryos. We talked extensively about the risks of multiples, for both mother and babies. He was very upfront and honest with us regarding our concerns. We all (Dr. Nelson, myself and my husband) agreed that our best chance in conceiving would be to take a more aggressive approach and transfer 2 embryos.
What specific things went wrong at HRC Fertility?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at HRC Fertility.
On one occasion I had a Sat. morning appt. for blood work only, and then I was to start taking my birth control pill that night (if I remember correctly.) After my blood was drawn I sat in the waiting room for quite a while, expecting to be called by a nurse to be given my prescription. I had already been emailed by the nurse earlier in the week, so I expected the prescription to be there for me. After quite some time had passed, I inquired at the front desk. It took over an hour for them to be able to contact someone who could prescribe the medication, as there was no one in the office able to do so. What should have been a very short appt. ended up lasting a couple of hours, and I was very stressed that if I didn’t get my meds in time the whole cycle would be cancelled. When you add in the fact that I live an hour and a half from the clinic, it was a very stressful day. We eventually got it figured out and everything was fine. This was definitely an exception to my normal experiences with the clinic and never happened again.