Jeffrey Nelson

HRC Fertility

Rated 7.4
Strongly recommend: 64%Neutral: 4%Don't recommend: 31%7.4
64% strongly recommend
23 reviews
Humanity
7.6
7.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.3
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of North Texas
Residency
Riverside Medical
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jeffrey Nelson works at

HRC Fertility
Rated 7.5
Strongly recommend: 55%Neutral: 21%Don't recommend: 24%7.5

At 1 office

Pasadena
55 S. Lake Ave
Pasadena, CA 91101
(626) 440-9161
Explore Clinic

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
8
4
Age 29 - 30
4 IUI
1 IVF
Donor Sperm
Middle Eastern
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
Neutral
Doesn't Recommend
Successful
Dr. Nelson has great bed side manners; he is very calm and collective. He likes to take his time to review your case and answer whatever questions you may have. He is compassionate and available to his patient's needs. I felt comfortable being his patient.... At times, I felt like my time with the doctor or his team members were not fully met, yet it was just another appointment. The nurse coordinators were not available to my needs or questions as I predicted or wished for. .
The clinic [HRC-Pasadena] is very clean and professional. They welcome you openly and allow you to address whatever questions you have prior setting up an appointment with one of their physicians. Weaknesses: I had issues with billing. They seem to not have a good communication with the rest of the team members/nurses. If I did not review my bills carefully I would have overpaid on certain visits.
How was your experience with Jeffrey Nelson at HRC Fertility?
Dr. Nelson has great bed side manners; he is very calm and collective. He likes to take his time to review your case and answer whatever questions you may have. He is compassionate and available to his patient's needs. I felt comfortable being his patient.
What's one piece of advice would you give a prospective patient of Jeffrey Nelson at HRC Fertility?
Ask questions; do not hesitate to say or voice your opinion/concerns.
During treatment, were you treated like a number or a human with Jeffrey Nelson at HRC Fertility?
At times, I felt like my time with the doctor or his team members were not fully met, yet it was just another appointment. The nurse coordinators were not available to my needs or questions as I predicted or wished for. .
Describe the protocols Jeffrey Nelson used in your cycles at HRC Fertility and their degree of success.
During my first cycle, which was a fresh transfer after a 5-day egg retrieval I resulted in my first pregnancy; however, I felt that my body was too exhausted to take on a pregnancy after being through so much hormones and treatment. It would have progressed to my knowledge if we froze the embryos and did a Frozen Embryo Transfer vs. a fresh one. On my second cycle, we did a FET with injections [estrogen and progesterone injections] along with baby aspirin and levothyroxine. This cycle did result in a pregnancy, however at 6 weeks into the pregnancy resulted in another miscarriage.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Elizabeth Torres)
Elizabeth is very thorough and detailed when communicating with me. At times, I felt like I had to remind her or the team regarding things that needed during my cycle.
Describe your experience with HRC Fertility.
The clinic is very clean and professional. They welcome you openly and allow you to address whatever questions you have prior setting up an appointment with one of their physicians. Weaknesses: I had issues with billing. They seem to not have a good communication with the rest of the team members/nurses. If I did not review my bills carefully I would have overpaid on certain visits.
Describe the costs associated with your care under Jeffrey Nelson at HRC Fertility.
Combination of both IVF cycles we paid about 25K [$25,000]
Describe Jeffrey Nelson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
My RE transferred 2 embryos per cycle; I asked what his preference was whether 1 or 2 he suggested 2 since I am young and have no fertility issues.
8
Doctor
Jeffrey Nelson
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
4
Clinic
HRC Fertility
Pasadena
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Consult
8
9
Age 46
Fertility Medications
Diminished Ovarian Reserve
Uterine Fibroids
European
Latinx
Native American
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Jeffrey Nelson] was a kind and knowledgable doctor. However, I did feel like the visit was a bit rushed. I would have appreciated learning more about options aside from IVF and IUI. More attention to medical options on trying to conceive naturally by addressing diet and or medications or hormones that would support the effort in trying to conceive naturally...I felt like he tried to treat my husband and I with personalized care and advice but there was an air of feeling like my 'age' was going to set a discouraging tone to diagnosis and treatment.
The Clinic [HRC-Pasadena] was clean and nicely decorated. I would have preferred and environment resembling less like a 5 star hotel and more down to earth. A more modest setting would have lent it self to a feeling of welcome and less intimidating...Luckily I was given a coupon from my OBGYN to be able to visit HRC for my first consultation for free...I felt like he [Dr. Nelson] tried to treat my husband and I with personalized care and advice but there was an air of feeling like my 'age' was going to set a discouraging tone to diagnosis and treatment.
How was your experience with Jeffrey Nelson at HRC Fertility?
He was a kind and knowledgable doctor. However, I did feel like the visit was a bit rushed. I would have appreciated learning more about options aside from IVF and IUI. More attention to medical options on trying to conceive naturally by addressing diet and or medications or hormones that would support the effort in trying to conceive naturally.
What's one piece of advice would you give a prospective patient of Jeffrey Nelson at HRC Fertility?
Be prepared with questions beforehand. Do your research and have them written down before you arrive for the appointment.
During treatment, were you treated like a number or a human with Jeffrey Nelson at HRC Fertility?
I felt like he tried to treat my husband and I with personalized care and advice but there was an air of feeling like my 'age' was going to set a discouraging tone to diagnosis and treatment.
Describe your experience with HRC Fertility.
The Clinic was clean and nicely decorated. I would have preferred and environment resembling less like a 5 star hotel and more down to earth. A more modest setting would have lent it self to a feeling of welcome and less intimidating.
Describe the costs associated with your care under Jeffrey Nelson at HRC Fertility.
Luckily I was given a coupon from my OBGYN to be able to visit HRC for my first consultation for free.
What specific things went wrong at HRC Fertility?
  • Failed to call with results
8
Doctor
Jeffrey Nelson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
HRC Fertility
Pasadena
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources