Jeffrey Thorne

RMA of Philadelphia

Rated 9.9
Strongly recommend: 100%9.9
100% strongly recommend
6 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of Connecticut
Residency
University of Connecticut
Fellowship
University of Connecticut

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jeffrey Thorne works at

RMA of Philadelphia
Rated 8.7
Strongly recommend: 76%Neutral: 12%Don't recommend: 12%8.7

At 3 offices

King of Prussia
625 Clark Ave
King of Prussia, PA 19406
215.654.1544
Abington (formerly Willow Grove)
1151 Old York Rd
Abington, PA 19001
215.938.1515
Langhorne
930 Town Center Dr
Langhorne, PA 19047
267.852.0780
Show 1 more
Explore Clinic

6 patient reviews

2020, Consult
10
10
Age 32
2 IUI
Unexplained
Other
Prefer not to answer
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thorne was absolutely amazing. I could ask him anything and he never made me feel stupid for asking. He always answered my questions super honest and didn’t sugar coat it but did it in good taste...We decided we would do 2 rounds of IUI before moving onto IVF if those failed and at no point did he push doing IVF sooner...
Anytime I would email her [our RMA nurse] with questions she got back to me immediately. Any appointments I had I requested results via email and she would email me my results a couple hours after my appointment...then over the phone met with the financial department. They were VERY helpful. She had everything broken down for me, what my insurance plan covered, didn’t cover, when it would kick in and individual prices for procedures that I was planning on getting.
How was your experience with Jeffrey Thorne at RMA of Philadelphia?
Dr. Thorne was always very clear about what we would try next. We did all of the baseline appointments and semen analysis and everything came back fine. We decided we would do 2 rounds of IUI before moving onto IVF if those failed and at no point did he push doing IVF sooner. During my first round of IUI he found a polyp in my uterus we decided to continue with the IUI when that failed we decided to remove the polyp before the second round. Removed the polyp started our second round of IUI and it was successful!
What's one piece of advice would you give a prospective patient of Jeffrey Thorne at RMA of Philadelphia?
He is very kind and compassionate. He takes his time during your appointments so you can ask any questions you might have. He is very vocal during procedures of what he going to do and as it’s happening what he is doing and what is happening next.
During treatment, were you treated like a number or a human with Jeffrey Thorne at RMA of Philadelphia?
Dr. Thorne was absolutely amazing. I could ask him anything and he never made me feel stupid for asking. He always answered my questions super honest and didn’t sugar coat it but did it in good taste.
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Brooke)
Brooke was amazing. Anytime I would email her with questions she got back to me immediately. Any appointments I had I requested results via email and she would email me my results a couple hours after my appointment.
Describe your experience with RMA of Philadelphia.
The front desk staff changed from when I first started going. The staff at the beginning was very warm and friendly then towards the end they were younger, rushed and didn’t interact. Once you have your original consultation(they chose my doctor for me) I then over the phone met with the financial department. They were VERY helpful. She had everything broken down for me, what my insurance plan covered, didn’t cover, when it would kick in and individual prices for procedures that I was planning on getting.
10
Doctor
Jeffrey Thorne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RMA of Philadelphia
King of Prussia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2021 - 2022, Successful
10
10
Age 33 - 34
1 IUI
Male Factor
Prefer not to answer
Income $500K+
Doctor
Strongly Recommends
Strongly Recommends
Successful
Dr. Thorne was responsive to all questions and provided comprehensive answers. Good with communication and had a friendly vibe. We were empowered to make decisions to worked best for us. Dr. Thorne was honest about statistics and course of treatment...Standard IUI - I don’t believe there was anything unusual about our protocol. I didn’t need a trigger shot because I ovulated on my own...
The nursing team [at RMA of Philadelphia] was extremely responsive and I liked being able to communicate via portal. All questions and requests were responded to very promptly...Easy to communicate and schedule. The financial department took care of all insurance related matters. I was pleased with my care. Might not be the best fit for someone with a complicated case as it seems they use very standard protocols....
How was your experience with Jeffrey Thorne at RMA of Philadelphia?
Dr. Thorne was responsive to all questions and provided comprehensive answers. Good with communication and had a friendly vibe. We were empowered to make decisions to worked best for us. Dr. Thorne was honest about statistics and course of treatment.
During treatment, were you treated like a number or a human with Jeffrey Thorne at RMA of Philadelphia?
Dr. Thorne addressed all of my questions and concerns promptly. My partner and I were encouraged to make the decisions that felt best for us after being given information.
Describe the protocols Jeffrey Thorne used in your cycles at RMA of Philadelphia and their degree of success.
Standard IUI - I don’t believe there was anything unusual about our protocol. I didn’t need a trigger shot because I ovulated on my own.
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Christie)
The nursing team was extremely responsive and I liked being able to communicate via portal. All questions and requests were responded to very promptly. I was very pleased.
Describe your experience with RMA of Philadelphia.
Easy to communicate and schedule. The financial department took care of all insurance related matters. I was pleased with my care. Might not be the best fit for someone with a complicated case as it seems they use very standard protocols.
Describe the costs associated with your care under Jeffrey Thorne at RMA of Philadelphia.
Everything was covered by my insurance, I only had to pay a specialist copay for visits.
10
Doctor
Jeffrey Thorne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RMA of Philadelphia
King of Prussia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 29
1 IUI
Unexplained
Other
Prefer not to answer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Every appointment with [Dr. Thorne] was amazing. I really felt like he cared to help me get pregnant. I felt like every appointment he knew exactly who I was and remembered our previous conversations. I wanted him to continue my care as an OB...We had to remove polyps in the uterus and it only Took one try at IUI and I was pregnant. I would see him again over and over if I needed to.
Everything [at RMA of Philadelphia] was amazing. From Tiffany doing my blood draws when my veins are complicated. The front desk girls were always friendly and kind. I would always tell everyone how nice every single person was that I encountered m. I never had a bad experience...[nursing staff was] Amazing!
How was your experience with Jeffrey Thorne at RMA of Philadelphia?
Amazing! Every appointment I felt confident that I would get pregnant. We had to remove polyps in the uterus and it only Took one try at IUI and I was pregnant. I would see him again over and over if I needed to.
What's one piece of advice would you give a prospective patient of Jeffrey Thorne at RMA of Philadelphia?
Go see him you will not be disappointed.
During treatment, were you treated like a number or a human with Jeffrey Thorne at RMA of Philadelphia?
Every appointment with him was amazing. I really felt like he cared to help me get pregnant. I felt like every appointment he knew exactly who I was and remembered our previous conversations. I wanted him to continue my care as an OB.
Describe the protocols Jeffrey Thorne used in your cycles at RMA of Philadelphia and their degree of success.
First we did an HSG and Hysteroscopy to see what was going on if anything. Then we noticed there were polyps in my uterus. We removed the polyps and moved right into IUI where I became pregnant first try.
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Ceil and Denise I spoke with )
Amazing!
Describe your experience with RMA of Philadelphia.
Everything was amazing. From Tiffany doing my blood draws when my veins are complicated. The front desk girls were always friendly and kind. I would always tell everyone how nice every single person was that I encountered m. I never had a bad experience
Describe the costs associated with your care under Jeffrey Thorne at RMA of Philadelphia.
Minimal. My insurance covered almost everything.
10
Doctor
Jeffrey Thorne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RMA of Philadelphia
Langhorne
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 35
1 Egg Freezing
IVF
Other
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Thorne] was a great doctor that always communicated clearly and answered all my questions compassionately but throughly. He also considered alternatives to medication rather than sticking to one course of action and not considering my wishes. He also explained each step and what to expect. I would recommend him to anyone considering IVF.
They [RMA of Philadelphia staff] were very flexible with scheduling and always had early morning appointments available. I never had to wait too long. They also help with talking to your insurance company before treatment so you fully understand the cost. Their surgical center was fantastic. The nurses made you comfortable and the doctors are all friendly.
How was your experience with Jeffrey Thorne at RMA of Philadelphia?
He was a great doctor that always communicated clearly and answered all my questions compassionately but throughly. He also considered alternatives to medication rather than sticking to one course of action and not considering my wishes. He also explained each step and what to expect. I would recommend him to anyone considering IVF.
What's one piece of advice would you give a prospective patient of Jeffrey Thorne at RMA of Philadelphia?
He is the best!
During treatment, were you treated like a number or a human with Jeffrey Thorne at RMA of Philadelphia?
He was kind and always took the time to explain everything that was going on and why.
Describe your experience with RMA of Philadelphia.
They were very flexible with scheduling and always had early morning appointments available. I never had to wait too long. They also help with talking to your insurance company before treatment so you fully understand the cost. Their surgical center was fantastic. The nurses made you comfortable and the doctors are all friendly.
10
Doctor
Jeffrey Thorne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RMA of Philadelphia
King of Prussia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020 - 2021, Successful
10
10
Age 36 - 37
4 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Thorne always made me feel heard. When I had a natural pregnancy which resulted in a chemical, he made sure to call me himself with the news (both good and bad). When my first transfer didn’t work, he took the time to call me, go over all our options and the benefits of each and let me decide with no pressure what I wanted to do next. While I didn’t see him at most of my monitoring appointments, I knew he was the one making the decisions and always took the time to talk to me if I needed/wanted.
RMA was fantastic at clinical communication. The entire medical team and front desk were all great. The only criticism I have is with the finance and billing departments. You get a finance person assigned to you, however when mine left the job, no one communicated that to me and my emails went unanswered for a month. I finally got another person, but she left too and again no one informed me. I had billing questions and issues that were difficult to get resolved...
How was your experience with Jeffrey Thorne at RMA of Philadelphia?
Dr Thorne always made me feel heard. When I had a natural pregnancy which resulted in a chemical, he made sure to call me himself with the news (both good and bad). When my first transfer didn’t work, he took the time to call me, go over all our options and the benefits of each and let me decide with no pressure what I wanted to do next. While I didn’t see him at most of my monitoring appointments, I knew he was the one making the decisions and always took the time to talk to me if I needed/wanted.
What's one piece of advice would you give a prospective patient of Jeffrey Thorne at RMA of Philadelphia?
If you have questions, ask. I never felt like I was bothering him, and he always made sure I understood.
During treatment, were you treated like a number or a human with Jeffrey Thorne at RMA of Philadelphia?
I came to Dr Thorne and RMA after a bad experience at another clinic. I was honest at my consultation on why I was leaning my prior clinic (poor communication, bad bedside manner and feeling like a number) At no point during my time with RMA did I ever feel that way. People remembered who I was, all my care questions were answered timely, Dr Thorne always made time when I requested it. I truly felt like they cared about my treatment and the outcome.
Describe the protocols Jeffrey Thorne used in your cycles at RMA of Philadelphia and their degree of success.
I was 36 with low AMH and unexplained infertility. Dr Thorne added medications to help with egg quality and lowered the doses my first clinic used. It resulted in the same amount of mature eggs, but better quality which ultimately resulted in my son.
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Samantha)
She was great. She always got me in contact with Dr Thorne if I needed. She also answered a lot of questions I had for her in a timely manner. She even helped me with billing issues when I couldn’t get a hold of my finance person.
Describe your experience with RMA of Philadelphia.
RMA was fantastic at clinical communication. The entire medical team and front desk were all great. The only criticism I have is with the finance and billing departments. You get a finance person assigned to you, however when mine left the job, no one communicated that to me and my emails went unanswered for a month. I finally got another person, but she left too and again no one informed me. I had billing questions and issues that were difficult to get resolved.
Describe the costs associated with your care under Jeffrey Thorne at RMA of Philadelphia.
It was through my insurance, so I only had to pay my deductible.
10
Doctor
Jeffrey Thorne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RMA of Philadelphia
King of Prussia
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
9
10
Age 38 - 39
2 IUI
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Thorne took the time to answer my phone calls and review things with me in a manner that both helped me understand what was happening, and that made me feel like he cared...Dr. Thorne is a good communicator. He will take the time with you on the phone (or if you're lucky, in person) to explain and answer all of your questions...Just know that your assigned doctor is not always the doctor you will see for treatment.
[RMA of Philadelphia is] Organized, friendly front desk...Just know that your assigned doctor is not always the doctor you will see for treatment...Appointments were also very quick, especially trying to squeeze them in before racing to work for the day...I could always count on my nurse to help explain everything in layman's terms for me...
How was your experience with Jeffrey Thorne at RMA of Philadelphia?
Dr. Thorne is a good communicator. He will take the time with you on the phone (or if you're lucky, in person) to explain and answer all of your questions. I would certainly use him again if needed.
What's one piece of advice would you give a prospective patient of Jeffrey Thorne at RMA of Philadelphia?
Just know that your assigned doctor is not always the doctor you will see for treatment.
During treatment, were you treated like a number or a human with Jeffrey Thorne at RMA of Philadelphia?
Being treated during Covid was a trying time. Consultations were virtual, and in-person appointments were alone without my partner. That is tough stuff! Appointments were also very quick, especially trying to squeeze them in before racing to work for the day. But with all of that said, I feel like Dr. Thorne took the time to answer my phone calls and review things with me in a manner that both helped me understand what was happening, and that made me feel like he cared.
Describe the protocols Jeffrey Thorne used in your cycles at RMA of Philadelphia and their degree of success.
We used chlomid and injections, as well as IUI. We also discussed having a polyp removed if we did not see the results we wanted, but in the end we did not need to do that.
Describe your experience with your nurse at RMA of Philadelphia.
I wish I could remember her name, but often I was completely confused and clueless as to what was going on, or what would be happening next. Fertility treatment is a real whirlwind, especially when going through it for the first time. I could always count on my nurse to help explain everything in layman's terms for me!
Describe your experience with RMA of Philadelphia.
Organized, friendly front desk (very important!) . . . . .
Describe the costs associated with your care under Jeffrey Thorne at RMA of Philadelphia.
I believe my insurance is still processing claims from Dr. Thorne's care so I cannot completely answer this question.
What specific things went wrong at RMA of Philadelphia?
  • Scheduled the wrong procedure
9
Doctor
Jeffrey Thorne
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RMA of Philadelphia
Abington (formerly Willow Grove)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources