Rated 9.8
Strongly recommend: 93%Neutral: 7%9.8
93% strongly recommend
11 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Michigan
Residency
U of Michigan
Fellowship
U of Michigan

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jenna McCarthy works in 1 office at

IVFMD South Florida Institute for Reproductive Medicine
Rated 8.8
Strongly recommend: 81%Neutral: 6%Don't recommend: 13%8.8

Explore Clinic
Jupiter
345 Jupiter Lakes Blvd, Suite 102
Jupiter, FL 33458

11 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 35
1 IUI
Unexplained
East Asian
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Jenna McCarthy] is likable but she also speaks to the science. She is extremely knowledgable and shares relevant new studies which is comforting to me. I am assured that she is on top of new literature and presents it to her patients so they can make the best choice for them with her expert opinion...Any procedures done with Dr. McCarthy she instantly puts you at ease and talks you through exactly what she is doing.
At times appointments [at IVF Florida- Jupiter] can be delayed which is difficult when you have to go through this plus hold down your job. One of the strengths is their prompt call backs with any questions or concerns. They are all excellent communicators...The nurses show a lot of compassion. They are always upbeat and have wonderful personalities to get you through some tough things.
How was your experience with Jenna McCarthy at IVF Florida?
Dr. McCarthy is an excellent communicator. Her body language when meeting you and discussing the fertility journey with us at the first appointment instantly put as at ease. My husband's first comment as we left the office was "I can tell you really like her". Yes she is likable but she also speaks to the science. She is extremely knowledgable and shares relevant new studies which is comforting to me. I am assured that she is on top of new literature and presents it to her patients so they can make the best choice for them with her expert opinion.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVF Florida?
The more information you can provide if you have already seen another specialist the better!
During treatment, were you treated like a number or a human with Jenna McCarthy at IVF Florida?
Dr. McCarthy has a great personality which you can tell translates to her bedside manner. She is matter of fact and speaks science to you when you need but also understands the emotional component of this journey and never hesitates to provide a caring nurturing environment. Any procedures done with Dr. McCarthy she instantly puts you at ease and talks you through exactly what she is doing.
Describe the protocols Jenna McCarthy used in your cycles at IVF Florida and their degree of success.
Dr. McCarthy started with a stim cycle for me. My last few IUIs only produced one follicle so she adjusted the regimen to include injectables in hopes of different results.
Describe your experience with the nursing staff at IVF Florida.
The nurses show a lot of compassion. They are always upbeat and have wonderful personalities to get you through some tough things.
Describe your experience with IVF Florida.
At times appointments can be delayed which is difficult when you have to go through this plus hold down your job. One of the strengths is their prompt call backs with any questions or concerns. They are all excellent communicators. I never feel I am waiting around for a call, I know they will always respond in a prompt manner.
Describe the costs associated with your care under Jenna McCarthy at IVF Florida.
Costs for a regular IVF cycle was about ~$20,000
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Florida.
I have not had an embroyo transfer with Dr. McCarthy yet however we did discuss single embryo transfers.
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Florida
Jupiter
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. McCarthy's bedside manner is exceptional...her specialized care and knowledge of your specific situation don't make you feel like just another number at all...she truly feels like a friend...She has this warmness to her and I feel like she truly does care about each and every one of her patients. When none of our embryos made it freeze, she was the one calling me with this news and offering comfort. When we had our follow up appointment to discuss what went wrong in our egg retrieval cycle, she was direct but gentle when sharing all our information.
Due to my diminished ovarian reserve, we did an aggressive protocol [at IVFMD South Florida Institute For Reproductive Medicine] in hopes of stimulating the microscopic follicles. Unfortunately, this didn't work. I started with 4 eggs at baseline and had 4 eggs retrieved...Carly [nurse] was amazing! During each out my monitoring appointments ahead of egg retrieval she was never in a rush to get me in and out. She answered questions and was so thorough. She was also so encouraging and positive which was so needed during my first cycle.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy offers exceptional care. She has this warmness to her and I feel like she truly does care about each and every one of her patients. When none of our embryos made it freeze, she was the one calling me with this news and offering comfort. When we had our follow up appointment to discuss what went wrong in our egg retrieval cycle, she was direct but gentle when sharing all our information. I definitely don't feel like just another patient. When in treatment with Dr. McCarthy, she truly feels like a friend.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Trust her. She knows what she is doing.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy's bedside manner is exceptional. Although IVFmd does batch cycles which can make you feel like a number, her specialized care and knowledge of your specific situation don't make you feel like just another number at all.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Due to my diminished ovarian reserve, we did an aggressive protocol in hopes of stimulating the microscopic follicles. Unfortunately, this didn't work. I started with 4 eggs at baseline and had 4 eggs retrieved.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Carly Mitzfield)
Carly was amazing! During each out my monitoring appointments ahead of egg retrieval she was never in a rush to get me in and out. She answered questions and was so thorough. She was also so encouraging and positive which was so needed during my first cycle.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
IVFmd is an amazing practice filled with incredibly talented doctors. The only weakness I see is that they do batch cycles. This is a bit frustrating because it's on their schedule not your own cycle, but it is my understanding that batch cycles are very common in the IVF world. It just takes a little getting used to.
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 32 - 36
1 IVF
Male Factor
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. McCarthy is fantastic at communicating and relating with her patients. No question no matter how small was ever a dumb question. She has come in after hours to see me and cancelled her entire day to perform emergency surgery on me. Her knowledge and experience is a pristine. She is confident but not overly confident in her abilities...all of my FETs I was on a long lupron protocol in order to give my lining extended time to grow. I was also on viagra for my lining with FETs in addition to the PIO, DelEstrogen, Estrace. Once I became pregnant, I started Triple Progesterone treatment as it has been shown to help those with RPL.
[The nurses at IVFMD South Florida Institute for Reproductive Medicine are] Easy to get in touch with, but sometimes difficult to know who to talk to since there wasnt one specific one assigned...Once or twice my calendar did not reflect the changes that Dr. McCarthy and I had personally discussed. The nurse did not update them...We spent around 13 for our fresh cycle not including meds. Meds generally ran 5-6k. For FETs we spent around 5000 plus 3 in meds.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy is fantastic at communicating and relating with her patients. No question no matter how small was ever a dumb question. She has come in after hours to see me and cancelled her entire day to perform emergency surgery on me. Her knowledge and experience is a pristine. She is confident but not overly confident in her abilities.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dont be afraid to ask questions
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy has always gone out of her way to show personalized care. She has never rushed us, she is available by email and phone, she is prompt in all her responses, she hugs you...need I go on?
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I honestly cannot remember my specific protocol for egg retrieval and fresh transfer since it was in early 2014, but I do know all of my FETs I was on a long lupron protocol in order to give my lining extended time to grow. I was also on viagra for my lining with FETs in addition to the PIO, DelEstrogen, Estrace. Once I became pregnant, I started Triple Progesterone treatment as it has been shown to help those with RPL.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Easy to get in touch with, but sometimes difficult to know who to talk to since there wasnt one specific one assigned.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Friendly small clinic feel. Never a very long wait compared to some clinics. Easy to get someone via email or phone. You can always see the same doctor which is wonderful. You also can visit the same location each time.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
We spent around 13 for our fresh cycle not including meds. Meds generally ran 5-6k. For FETs we spent around 5000 plus 3 in meds.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
Once or twice my calendar did not reflect the changes that Dr. McCarthy and I had personally discussed. The nurse did not update them.
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 34 - 36
3 IVF
Unexplained
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. McCarthy] is very thorough and does her due diligence in testing and analysis prior to starting fertility treatments...Used various protocols for the each retrieval and then for frozen egg transfer. All retrieval’s started with regulating menses with birth control. Then with careful monitoring started adding Follistum, then Menopur, and then Cetrotide. Used HCG for trigger. Another time used microdose Lupron prior to stim start...
Carly, my IVF coordinator [at IVFMD South Florida Institute for Reproductive Medicine], has been a god-send. She responds to every email and call that I have and is typically very swift with her responses. She is the glue of the operation...Strengths are their fabulous doctors, clean facilities, wonderful staff and accessibility. One weakness I would say is that they could improve on the education they provide patients on the whole process and medications
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr McCarthy is very good at her job. She is able to balance her expertise, training and education with compassion and humor. She Is great about responding to questions and concerns and is always open to any insight and suggestions we bring to the table. During various procedures, she is wonderful at communicating what she is doing and why. She is very cautious and careful and does a thorough evaluation of all potential variables that may be contributing to our inability to have a baby.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Be patient. She is very thorough and does her due diligence in testing and analysis prior to starting fertility treatments.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Been able to get to know the staff at the clinic. Typically staff and Doctor are easily accessible and quick to respond to inquiries, concerns, etc. After 2+ years going to this clinic, we have been able to forge relationships with most of the staff. Also, there is very few turnover of staff which is nice. Relatively small office with 2 doctors and appropriate staff so it’s not a huge practice where you see different doctors each time.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Used various protocols for the each retrieval and then for frozen egg transfer. All retrieval’s started with regulating menses with birth control. Then with careful monitoring started adding Follistum, then Menopur, and then Cetrotide. Used HCG for trigger. Another time used microdose Lupron prior to stim start.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Carly Mitzelfeld )
Carly, my IVF coordinator, has been a god-send. She responds to every email and call that I have and is typically very swift with her responses. She is the glue of the operation.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Strengths are their fabulous doctors, clean facilities, wonderful staff and accessibility. One weakness I would say is that they could improve on the education they provide patients on the whole process and medications
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
I have insurance which would cover some parts of my IVF; at this point I have maxed out my benefits. Medications are super expensive and then all of the labs and tests were as well.
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
Doctor Mc verbalized wanting to transfer 1 embryo each time and the risks associated with transferring more than 1.
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2014 - 2018, Successful
NPS
10
NPS
10
Age 31 - 35
Diminished Ovarian Reserve
PCOS
European
Income $0 - $49K
1st of 4 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She [Dr. McCarthly] is a very educated Dr and follows and stays up to date with research. She listens and is flexiable and really just one of the BEST drs I have ever dealt with in my life. She did surgery on me in 2014 and it was perfect and she was just very helpful and really showed compassion in all of my visits. ... I didn’t do any fertility treatment with Her as I could not afford it, we discussed options for IVF and she did some monitoring and bloodwork for me and surgery on my ovaries on 2014.
The front desk staff [IVFMD-S FL Inst Jupiter] could be a little friendlier, I always sort of felt they had an attitude but once you get past them it’s great! They are helpful just not too friendly compared to the nurses or Drs so it’s a little odd. I’m sure they deal with a lot but we all do. I can’t say though I’ve had much better experiences with desk staff too many other places maybe it’s a trend idk. Overall though still the one of the best experiences.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She is a very educated Dr and follows and stays up to date with research. She listens and is flexiable and really just one of the BEST drs I have ever dealt with in my life. She did surgery on me in 2014 and it was perfect and she was just very helpful and really showed compassion in all of my visits.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Just be honest with her and upfront.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She is one of the best drs I have ever had, very personable and just always was very upfront and talked to me like a person.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I didn’t do any fertility treatment with Her as I could not afford it, we discussed options for IVF and she did some monitoring and bloodwork for me and surgery on my ovaries on 2014.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
For the most part the nurses are really friendly and take care of you quickly.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The front desk staff could be a little friendlier, I always sort of felt they had an attitude but once you get past them it’s great! They are helpful just not too friendly compared to the nurses or Drs so it’s a little odd. I’m sure they deal with a lot but we all do. I can’t say though I’ve had much better experiences with desk staff too many other places maybe it’s a trend idk. Overall though still the one of the best experiences.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
Appointments for consults were in the $200-309 range. IVF was going to be around $18k
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 41 - 42
1 Egg Freezing
Endometriosis
PCOS
Ashkenazi Jewish
1st of 4 Docs
4 IUI With Other Docs
IVF With Other Docs
3 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. McCarthy is a very kind and understanding doctor. We have had a very long journey, and she made us feel like there was still hope. She is very data oriented and monitors you closely. She made me feel safe and reassured me anytime things seemed overwhelming...She is understanding, she listens, and she takes her time going over all test results...currently doing a stim cycle for an egg retrieval. We are using the same protocol as my last cycle because I had a good result...
All of the nurses [at IVFMD South Florida Institute] are very kind and compassionate. They always explain test results and follow up steps. They also are available on the phone or email and always get back to you...Some strengths are organization, systems in place, always get you in if you need to be seen. Some weaknesses are their hold time when calling in can be very long. They also only leave you a message with next steps. It would be easier to have an email as well...
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy is a very kind and understanding doctor. We have had a very long journey, and she made us feel like there was still hope. She is very data oriented and monitors you closely. She made me feel safe and reassured me anytime things seemed overwhelming.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Put your trust in her
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy made me feel like a human. She is understanding, she listens, and she takes her time going over all test results. She is a very special doctor.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I am currently doing a stim cycle for an egg retrieval. We are using the same protocol as my last cycle because I had a good result.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
All of the nurses are very kind and compassionate. They always explain test results and follow up steps. They also are available on the phone or email and always get back to you.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Some strengths are organization, systems in place, always get you in if you need to be seen. Some weaknesses are their hold time when calling in can be very long. They also only leave you a message with next steps. It would be easier to have an email as well.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
18,000 plus medication
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
Single embryo transfer
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
NPS
10
NPS
10
Age 34
2 IUI
Male Factor
PCOS
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
She was very easy to talk to. Not judgementel and easy going but educated me all along the way. She really took the time with us. I felt like she was more educated on the latest treatments available.she was extremely knowledgeable on what type of medication that was appropriate for pcos and my certain situation ...BecUse I couldn’t afford another round of ivf. She thought I would have a good chance of being successful with donor sperm and iuis.
Wait times were not bad but the personalities of the front desk were somewhat challenging and when your going through fertility treatments that’s the last thing you need. Overall it is a good clinic [IVFMD South FL Institute for Repro Medicine] and I would go back for further treatment because of the doctor ... I would usually see different nurses but they were all pleasant
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She was very easy to talk to. Not judgementel and easy going but educated me all along the way. She really took the time with us. I felt like she was more educated on the latest treatments available.she was extremely knowledgeable on what type of medication that was appropriate for pcos and my certain situation
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Trust in her judgment. She is great
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. McCarthy was wonderful however there was a front desk person that was a little rude
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
BecUse I couldn’t afford another round of ivf. She thought I would have a good chance of being successful with donor sperm and iuis. We did stimulate ovaries but with oral medication instead of injections. Unfortunately, both iuis were unsuccessful
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
I would usually see different nurses but they were all pleasant
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Wait times were not bad but the personalities of the front desk were somewhat challenging and when your going through fertility treatments that’s the last thing you need. Overall it is a good clinic and I would go back for further treatment because of the doctor
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
I believe each round of iuis with medium was around 2,000
10
Doctor
Jenna McCarthy
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 41 - 42
1 IVF
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $0 - $49K
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
I received very professional and knowledgeable advice from Dr. Joelle Taylor...had to increase my medication on the third day of injections and I think it was the right decision based on my estrogen levels. We agreed that I probably should have waited an extra day to trigger...Have all your questions prepared before the appointment because most appointments are with nurses...Menopur 300, Gonal F and Cetrotide because I appeared to be a “slow responder.”
[Nurses at IVFMD South Florida Institute for Reproductive Medicine are] Very nice and helpful when available...Very good clinic but a bit on the higher end expense-wise. It was not explained clearly to me that NOT doing the genetic testing was an option. If I did, I would not have tested my embryo and would have transferred my day 5 blastocyst...Menopur 300, Gonal F and Cetrotide because I appeared to be a “slow responder.”
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Taylor had to increase my medication on the third day of injections and I think it was the right decision based on my estrogen levels. We agreed that I probably should have waited an extra day to trigger.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Have all your questions prepared before the appointment because most appointments are with nurses.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
I received very professional and knowledgeable advice from Dr. Joelle Taylor.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Menopur 300, Gonal F and Cetrotide because I appeared to be a “slow responder.”
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Erin Williams)
Very nice and helpful when available.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Very good clinic but a bit on the higher end expense-wise. It was not explained clearly to me that NOT doing the genetic testing was an option. If I did, I would not have tested my embryo and would have transferred my day 5 blastocyst.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
My overall treatment cost over $20,000 with all the medications and testing.
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
N/A
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
I think it was based on miscommunications and not having enough access to the doctor to clarify certain specifics.
9
Doctor
Jenna McCarthy
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
8
NPS
8
Age 29
Donor Eggs
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Teacher
3rd of 3 Docs
IVF With Other Docs
Neutral
Neutral
Successful
[Dr. McCarthy] was there for every step and was great in each conversation with us...was always encouraging and so personable...I wish I could have seen her more during treatment but she was there for procedures and important test results...I was a single embryo transfer, as she was concerned what twins would do for my health...She gave us our son and I’ll always be so grateful.
Very personable. They [IVFMD South Florida] remembered me every time I came in. You do need to be your own advocate to get your best treatment but they do a great job. You feel like a person rather than a science experiment...The care coordinator made a mistake in communication that pushed back our treatment a month. She was somewhat unorganized and uncommunicative.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Loved her. She was always encouraging and so personable. She gave us our son and I’ll always be so grateful. I wish I could have seen her more during treatment but she was there for procedures and important test results.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Be your own advocate.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She was there for every step and was great in each conversation with us.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I don’t fully remember.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Carly)
The care coordinator made a mistake in communication that pushed back our treatment a month. She was somewhat unorganized and uncommunicative.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Very personable. They remembered me every time I came in. You do need to be your own advocate to get your best treatment but they do a great job. You feel like a person rather than a science experiment.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
Donor eggs and cycle of treatment
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I was a single embryo transfer, as she was concerned what twins would do for my health.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
I was supposed to stop estrogen patches and this was not communicated to me and pushed our cycle back one month.
8
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 38
European
Income $0 - $49K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
dr MCCarthy is kind and has a great bedside manner. She is down to earth and friendly and I immediately liked her. I did have to travel to Jupiter when I thought I would be able to be seen in Viera. So that is frustrating but if it gets me a discount I’m okay with it.... We are still in the planning stages. My husband has done a semen analysis and blood work and I have done blood work and a saline ultrasound and we have our follow up on Friday to see where to go from here. Most likely IVF
It’s diffuclt to reach the clinic [IVF MD S FL-Jupiter] immediately. Your directed to the main office and then have to wait to be connected to your office. Scheduling isn’t very easy either because of the new office and where I live. I had problems with hearing back from the financial department regarding discounts for certain insurance.... Carly and the MA’s were all very nice and helpful. The scheduling is a different story.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
dr MCCarthy is kind and has a great bedside manner. She is down to earth and friendly and I immediately liked her. I did have to travel to Jupiter when I thought I would be able to be seen in Viera. So that is frustrating but if it gets me a discount I’m okay with it.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Be willing to travel.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Dr McCarthy is very nice. She was friendly and upbeat and explained everything to me. She seemed excited to meet me and help me
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
We are still in the planning stages. My husband has done a semen analysis and blood work and I have done blood work and a saline ultrasound and we have our follow up on Friday to see where to go from here. Most likely IVF
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Nurse practitioner Carly )
Carly and the MA’s were all very nice and helpful. The scheduling is a different story.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
It’s diffuclt to reach the clinic immediately. Your directed to the main office and then have to wait to be connected to your office. Scheduling isn’t very easy either because of the new office and where I live. I had problems with hearing back from the financial department regarding discounts for certain insurance.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
So far with Semen analysis and blood work and saline ultrasound and consultations it’s cost $1500
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
NA
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
Not wrong really but they were supposed to get pap results and didn’t. They had post op report but didn’t see it. I think it’s because of the new clinic opening and trying to work in both places.
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Unknown Success
NPS
10
NPS
10
Age 25
PCOS
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jenna McCarthy] took her time with me in her office, even though she’s a busy woman! she explained things throughly & established trust...She’s very helpful. Always explains things. She gave me a timeline. She told me specifically that she wanted me to get pregnant by August of 2022. It was nice that she had set a goal for me & made it seem like she was gonna do everything in her power to get me to that goal.
The [IVFMD S. FL Institute for Reproductive Medicine] staff is great! No complaints. Always very friendly...I’d say the weakness would be that sometimes they tell you, you’ve got a credit & you owe nothing for the appointment, but then you don’t & they end up calling you and demanding payment after the fact. That’s a little frustrating because these things are expensive. You come prepared to pay & than they say you don’t need too.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She’s very helpful. Always explains things. She gave me a timeline. She told me specifically that she wanted me to get pregnant by August of 2022. It was nice that she had set a goal for me & made it seem like she was gonna do everything in her power to get me to that goal.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Ask questions! She will answer them for you throughly
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She took her time with me in her office, even though she’s a busy woman! she explained things throughly & established trust
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Femara CD3-7, trigger shot, & IUI
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Traci)
The staff is great! No complaints. Always very friendly!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I’d say the weakness would be that sometimes they tell you, you’ve got a credit & you owe nothing for the appointment, but then you don’t & they end up calling you and demanding payment after the fact. That’s a little frustrating because these things are expensive. You come prepared to pay & than they say you don’t need too.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
They aren’t super expensive. I’d say the costs are decent for infertility.
10
Doctor
Jenna McCarthy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5