Rated 9.6
Strongly recommend: 94%Neutral: 6%9.6
94% strongly recommend
8 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.8
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Michigan
Residency
U of Michigan
Fellowship
U of Michigan

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jenna McCarthy works at

IVFMD South Florida Institute for Reproductive Medicine
Rated 9
Strongly recommend: 86%Neutral: 5%Don't recommend: 9%9

At 1 office

Jupiter
345 Jupiter Lakes Blvd, Suite 102
Jupiter, FL 33458
561-972-6900
Explore Clinic

1 patient review filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
8
8
Age 29
IVF
Donor Eggs
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Teacher
3rd of 3 Docs
Neutral
Neutral
Successful
[Dr. McCarthy] was there for every step and was great in each conversation with us...was always encouraging and so personable...I wish I could have seen her more during treatment but she was there for procedures and important test results...I was a single embryo transfer, as she was concerned what twins would do for my health...She gave us our son and I’ll always be so grateful.
Very personable. They [IVFMD South Florida] remembered me every time I came in. You do need to be your own advocate to get your best treatment but they do a great job. You feel like a person rather than a science experiment...The care coordinator made a mistake in communication that pushed back our treatment a month. She was somewhat unorganized and uncommunicative.
How was your experience with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Loved her. She was always encouraging and so personable. She gave us our son and I’ll always be so grateful. I wish I could have seen her more during treatment but she was there for procedures and important test results.
What's one piece of advice would you give a prospective patient of Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
Be your own advocate.
During treatment, were you treated like a number or a human with Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine?
She was there for every step and was great in each conversation with us.
Describe the protocols Jenna McCarthy used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I don’t fully remember.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Carly)
The care coordinator made a mistake in communication that pushed back our treatment a month. She was somewhat unorganized and uncommunicative.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Very personable. They remembered me every time I came in. You do need to be your own advocate to get your best treatment but they do a great job. You feel like a person rather than a science experiment.
Describe the costs associated with your care under Jenna McCarthy at IVFMD South Florida Institute for Reproductive Medicine.
Donor eggs and cycle of treatment
Describe Jenna McCarthy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I was a single embryo transfer, as she was concerned what twins would do for my health.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
I was supposed to stop estrogen patches and this was not communicated to me and pushed our cycle back one month.
8
Doctor
Jenna McCarthy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Jupiter
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources