Jennifer Brown

Northeastern Reproductive Medicine

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolU. of Colorado
ResidencySt. Joseph's
FellowshipFletcher Allen
Colchester
105 West View Road
Colchester, VT 05446
802-655-8888
On a scale from 0-10, how likely are you to recommend Jennifer Brown to a friend?
Strongly recommend: 49%Neutral: 43%Don't recommend: 9%8.2
7 assessments
  • 49% Strongly recommend (9-10)
  • 43% Neutral (7-8)
  • 9% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Northeastern Reproductive Medicine to a friend?
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9
20 assessments
  • 80% Strongly recommend (9-10)
  • 12% Neutral (7-8)
  • 8% Don't recommend (0-6)
7 assessments
10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Dr Brown was very kind and explained everything/step in detail and what the plan was. ... Had a uterine fibroid removed ... She had personally called me to let me know the transfer didn't work. ... Because of my age she was concerned with transferring multiple embryos but I was still at the age where it fell under their guidelines and I was able to have 2 transferred. She was very helpful in describing the risks of a successful transfer.
+ Read more
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown was very kind and explained everything/step in detail and what the plan was. She felt pretty positive about me conceiving. She had personally called me to let me know the transfer didn't work.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
To make sure you ask all questions and have a clear understanding of what would come next if the cycle didn’t work.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
I felt like a human because they were very compassionate with what they do for a living. Felt welcomed every time I walked into the office.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Started taking birth control on CD2 for 16 days. Had a uterine fibroid removed on day 17. Day 18 started stims taking 225 Gonal F and 150 Menopur mixed. That mixture was taken for 7 days. On day 8 of stims Ganirelix was added for 6 days. On stims day 13 I had to take HCG IM shot and a dose of Lupron. Stims day 14 just Lupron and stims day 16 was egg retreival. They retrieved 16 eggs of which 12 were mature and 8 fertilized with ICSI. After transfer tried Progesterone injection but wasn't able to give myself the shot so switched to suppositories.
Describe your experience with the nursing staff.
The nursing staff had the same positive outlook as did Dr Brown. Made you feel like a human and not a number.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is up to date with their technology. Very clean and friendly atmosphere. I didn't have anything that I disliked about the clinic just that fact is it didn't work which is not a 100% guarantee anyways.
Describe your experience with your monitoring appointments at Northeastern Reproductive Medicine.
No issues even had Dr Casson preform an ultrasound :)
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
costs as when I first started. Office visits, blood work and ultrasounds were covered by insurance. IUI and IVF (including meds were not covered) semen analysis $175 injection training $125 SHG $350 IUI's $400 each IVF without monitoring $7,000 plus $530 for anesthesia
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Because of my age she was concerned with transferring multiple embryos but I was still at the age where it fell under their guidelines and I was able to have 2 transferred. She was very helpful in describing the risks of a successful transfer.
10
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northeastern Reproductive Medicine
Colchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IUI, 3 IVF, Donor Eggs
Diagnosis
8
Dr. Brown clearly cared about our situation and wanted to help us. I wish that she had taken the time to review our prior care in better detail before automatically letting me decide to proceed with another IVF cycle. She did not rush us through our appts with her but was not there to do the retrieval or the transfer. She did call me personally with my bloodwork results which was nice.
+ Read more
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 4 Docs
Treatment
2 IUI, 3 IVF, Donor Eggs
Diagnosis
8
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown clearly cared about our situation and wanted to help us. I wish that she had taken the time to review our prior care in better detail before automatically letting me decide to proceed with another IVF cycle. She did not rush us through our appts with her but was not there to do the retrieval or the transfer. She did call me personally with my bloodwork results which was nice.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown is a very nice woman who will take the time you need to discuss concerns and help make a plan that works for you.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown sat down with my husband and I and reviewed the procedures and tests that needed to be done as well as those that were done in the prior setting with other doctors. She personally called me when I had a negative pregnancy test (blood work) and spoke with me about my options.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
We did an IVF cycle with my eggs (fresh) using gonal-f and menopur as well as Lupron. We retrieved 7 eggs with only 1 mature and 3 which were matured in the lab and all were fertilized with ICSI. We did a transfer on day 3 with a day 2 and a day 3 embryo. The remaining 2 embryos were left to grow to day 5 but did not survive. We received a negative bloodwork test and were left with nothing.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique Van Leuven)
Monique is an amazing nurse who showed compassion from the first time we met. She was an excellent communicator who responded almost immediately to any and all of my questions. She even emailed me post delivery of our baby girl to see how things were going and wanted us to visit so that she could meet her.
Describe your experience with Northeastern Reproductive Medicine.
The clinic takes a look at you as a whole person and takes into consideration your financial situation when ordering tests. The billing office has been questionable as they seem to have a lot of turn over which has resulted in multiple calls due to billing errors but the staff on site has been more than helpful in resolving these issues.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
the IVF procedure was 10,530. We had to do preliminary assessments due to my prior IVF being a year old. I would say overall we spent approximately 12-13,000.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Dr. Brown had a candid conversation about the risks of transferring more than 1 embryo, however, given that mine were not of great quality, it was decided that two made more sense to transfer.
8
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northeastern Reproductive Medicine
Colchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis
8
[Dr. Jennifer Brown] Makes time to answer questions and discuss alternative options. Warm bedside manner. Draws lots of diagrams of uteruses and ovaries. Give patients options and does not force a set one size fits all treatment plan.... Used clomid and IUI to increase odds of unexplained infertility. Was diagnosed with endometriosis and moved on to IVF. Did two months of birth control before frozen embryo transfer to help with endometriosis. Had polyps removed from uterus. Resulted in two chemical pregnancies.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis
8
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Makes time to answer questions and discuss alternative options. Warm bedside manner. Draws lots of diagrams of uteruses and ovaries. Give patients options and does not force a set one size fits all treatment plan.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Dont be afraid to call with questions and ask to speak with her, she will usually make time.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Used clomid and IUI to increase odds of unexplained infertility. Was diagnosed with endometriosis and moved on to IVF. Did two months of birth control before frozen embryo transfer to help with endometriosis. Had polyps removed from uterus. Resulted in two chemical pregnancies.
Describe your experience with the nursing staff.
Very friendly in person, sometimes rushed on phone calls.
Describe your experience with Northeastern Reproductive Medicine.
Receptionist and billing are helpful and friendly. Very clean, inviting waiting area. Professional staff. Practice manager was receptive to feedback when I was frustrated with an experience, was refunded for appointment.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I have infertility insurance coverage. However, I wished I’d known to shop around for drug prices instead of using their default pharmacy.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Very enthusiastic about our choices to do a single embryo transfer.
What specific things went wrong at Northeastern Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
  • Scheduled the wrong procedure
8
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Northeastern Reproductive Medicine
Colchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
28
Treated
2017
Success with this Doc
?
Treatment
12 Fertility Medications
Diagnosis
10
Dr Brown took the time to meet with both my husband and myself and make sure all of our questions were answered definitively ... We only tried letrozole for 3 cycles, which unfortunately was not effective. We have paused on any further treatment because of the costs ... Started with a workup, Dr Brown asking questions about fertility history. Next bloodwork. Finally a course of action.
+ Read more
Age
28
Treated
2017
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 Fertility Medications
Diagnosis
10
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
We only tried letrozole for 3 cycles, which unfortunately was not effective. We have paused on any further treatment because of the costs, as our insurance does not cover it and also my husband and I decided that we need to work on "us" and our health before giving conception another shot.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Ask questions, be open.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown took the time to meet with both my husband and myself and make sure all of our questions were answered definitively
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Started with a workup, Dr Brown asking questions about fertility history. Next bloodwork. Finally a course of action.
Describe your experience with your nurse at Northeastern Reproductive Medicine.
All staff was extremely easy to communicate with; I never dreaded calling or asking a question. I was given direct email communication with the team, which was fantastic.
Describe your experience with Northeastern Reproductive Medicine.
I felt at ease the moment I walked into this clinic. Everyone was helpful and answered any questions my husband or myself had. I never felt like I was just a number, that nobody cared or that they weren't willing to help me. The entire staff was compassionate and understanding.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
Our insurance covers diagnostic costs only. Any procedures that were done would need to be covered by my husband and myself.
10
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Northeastern Reproductive Medicine
Colchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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1
Age
35 - 36
Treated
2012 - 2013
Success with this Doc
No
Treatment
1 IUI, Egg Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
1
I wanted a dr who took the whole body into account and would address my autoimmune issues in fertility treatment. She [Dr. Jennifer Brown] said she didn't think there was a connection between my infertility and auto-immune, and that's why I left her as a patient. In addition, I had to have 3 septum surgeries and she was not great at communicating the risk before having the first that I would have to have more than one due to the length of the septum.
+ Read more
Age
35 - 36
Treated
2012 - 2013
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, Egg Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
1
How was your experience with Jennifer Brown at CCRM Colorado?
Dr Brown had a good bedside manner but just wasn't the right fit for me and my needs. I wanted a dr who took the whole body into account and would address my autoimmune issues in fertility treatment. She said she didn't think there was a connection between my infertility and auto-immune, and that's why I left her as a patient. In addition, I had to have 3 septum surgeries and she was not great at communicating the risk before having the first that I would have to have more than one due to the length of the septum. This led to a big let down after the first surgery - to find out I needed another and then another...
What's one piece of advice would you give a prospective patient of Jennifer Brown at CCRM Colorado?
Ask for clarity about any risks/potential next steps before a surgery. Also, if you have other health issues that YOU believe are connected to infertility, I don't think she will be a good fit for you!
During treatment, were you treated like a number or a human with Jennifer Brown at CCRM Colorado?
Dr Brown treated me like a human, but she wasn't willing to adjust my treatment based on my health issues. She said CCRM had specific protocols, and those were the only ones she was willing to use with me.
Describe your experience with your nurse at CCRM Colorado.
It definitely felt like we were a number with the nursing staff. They were nice, but they didn't seem to know our situation enough as they should have
What specific things went wrong at CCRM Colorado?
  • Failed to convey critical information
1
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
CCRM Colorado
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Treatment
8 IUI, 1 IVF
Diagnosis
Other
8
She [Dr. Brown] listened and was relatable. She understood things we went through and talked to us about many options.... She preformed surgery and our initial conversation. We did not see her other then that. We did speak to one of the other doctors there one more time but other then that we saw mostly the nurses. She did do wonderful with my surgery and make me feel very secure.... Clomid for iui. The amounts stayed the same each time. I wish they tried different ways after the first 3 didn’t work.
+ Read more
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
Other
8
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
She preformed surgery and our initial conversation. We did not see her other then that. We did speak to one of the other doctors there one more time but other then that we saw mostly the nurses. She did do wonderful with my surgery and make me feel very secure.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
She listened and was relatable. She understood things we went through and talked to us about many options.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Clomid for iui. The amounts stayed the same each time. I wish they tried different ways after the first 3 didn’t work.
Describe your experience with the nursing staff.
Loved the nurses! They were always the same ones which was really nice to establish a relationship. They always answered questions and did whatever they could to make it easier.
Describe your experience with Northeastern Reproductive Medicine.
The clinic was small and welcoming. You almost never had to wait. They even gave us ferry passes so we did not have to pay for the way home. The billing office was a pain they had trouble billing my insurance but it all worked out.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
750 for iui 350 sperm retrieval
8
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northeastern Reproductive Medicine
Colchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Jennifer Brown at Northeastern Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
9
Jennifer Brown Is extremely knowledgeable and very compassionate. She will often take extra time with you if needed. Jennifer Brown is invested in the outcome of patients and has excellent bedside manner...expect that communication between doctors and nurses to be confusing [at Northern Reproductive Medicine]...Communication is difficult. Calls can take longer than 24 hrs to be returned. Questions about insurance go unanswered. Concerns about prices/costs ignored...
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
9
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Jennifer Brown Is extremely knowledgeable and very compassionate. She will often take extra time with you if needed. Jennifer Brown is invested in the outcome of patients and has excellent bedside manner.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
To expect that communication between doctors and nurses to be confusing
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Communication is difficult. Calls can take longer than 24 hrs to be returned. Questions about insurance go unanswered. Concerns about prices/costs ignored.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
IUIs- clomid, ovidrel (4 negative) IVF- ortho-cyclen, Menapur, gonal f, ganirelix, lupron, pregnyl (current)
Describe your experience with the nursing staff.
Strength- they're highly skilled Challenge- they're too busy/there aren't enough of them
Describe your experience with Northeastern Reproductive Medicine.
Strength- extremely knowledgeable, invested in positive outcomes Weakness- not enough doctors/rns/other office staff (they seem spread thin), communication of treatment plans between doctors/rns, expensive
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
Approximately $10,000
What specific things went wrong at Northeastern Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
9
Doctor
Jennifer Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Northeastern Reproductive Medicine
Colchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Jennifer Brown at Northeastern Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.