Jennifer Brown
Northeastern Reproductive Medicine
Available Lines of Communication
doctor, nurse available by email
doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Medical SchoolU. of Colorado
ResidencySt. Joseph's
FellowshipFletcher Allen
Colchester
105 West View Road
Colchester, VT 05446
802-655-8888
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9 assessments
2
8
Age
39 - 41
Treated
2017 - 2019
Success with this Doc
No
Treatment
20 IUI, 4 IVF, Donor Sperm
Diagnosis
PCOS, Recurrent Pregnancy Loss
2
8
I found her [Dr. Brown] generally sympathetic and likable, and she really seems personally to want me to leave their clinic with a baby, but she has the ability to hit that sore spot (whether it's justified and true or not, being told that you being fat might be why you keep losing your pregnancies is really painful). She also sometimes seemed not to remember my exact history/background and I would have to reminder her "we decided not to do that because X, Y, Z...."
They [Northeastern Reproductive Medicine] are really competent, and always treat you like a person--if you're "lucky" enough to spend a lot of time with them, they definitely seem to care deeply about your outcomes. But, two of the three doctors have made comments to me about my weight being the reason I can't get pregnant that have been deeply hurtful. Communication with nursing staff can be spotty (and you'll always get voicemail when calling
Age
39 - 41
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
20 IUI, 4 IVF, Donor Sperm
Diagnosis
PCOS, Recurrent Pregnancy Loss
2
8
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
I found Dr. Brown to be competent and sympathetic for the most part, but I experienced quite a bit of shaming around my weight from her. As in, the day that my third loss in a year was confirmed, she mentioned that maybe I should take some time off to get "the best possible environment" for transferring my last embryos as everything seemed fine except I keep miscarrying. By which she meant "lose weight" because she believes that high BMI can cause implantation problems--and she's pretty blunt about that in a "that's the science" way. That same day, she told me that if my insurance was maxed out and wouldn't cover a transfer of my final remaining embryos, they'd do it anyway. So, it's a mixed bag having her as your fertility doctor. I found her generally sympathetic and likable, and she really seems personally to want me to leave their clinic with a baby, but she has the ability to hit that sore spot (whether it's justified and true or not, being told that you being fat might be why you keep losing your pregnancies is really painful). She also sometimes seemed not to remember my exact history/background and I would have to reminder her "we decided not to do that because X, Y, Z...." Honestly, I was always happy when I was seeing Dr. Murray, her partner, instead, as I felt she was just as competent, but more sympathetic.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Honestly, if they're at all heavy, I'd suggest they specifically ask for Dr. Murray instead. You'll see all three doctors anyway, but I think she's a better option personally (not clinically, where I'd say any of the three clinic docs are similar) for anyone who's sensitive about conversations about their weight.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
This is a small clinic (though one of only two in our state) and I consistently saw the same doctors, nurses and other staff, so all of them, including Dr. Brown, knew me well and were genuinely warm and sympathetic during the hard parts of my journey.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
4 rounds of IVF, all antagonist protocol (Gonal-F and Menopur stims, Cetrotide to block ovulation, Lupron+HCG trigger) with two freeze all cycles (due to PCOS and OHSS risk).
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Mo)
The nursing staff were all pleasant and competent, however some were less clear in their communication than others, so I was happy if Mo was my nurse for a given cycle, as she was always helpful, prompt providing information, and really, really nice and kind.
Describe your experience with Northeastern Reproductive Medicine.
They are really competent, and always treat you like a person--if you're "lucky" enough to spend a lot of time with them, they definitely seem to care deeply about your outcomes. But, two of the three doctors have made comments to me about my weight being the reason I can't get pregnant that have been deeply hurtful. Communication with nursing staff can be spotty (and you'll always get voicemail when calling and will have to wait to hear back).
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I had insurance (I've now met my lifetime max), but insurance paid:
$7,800-$9,900 for each round of IVF, depending on whether it was freeze all or fresh transfer cycle and whether they did ICSI or the embryos went to blastocyst before transfer/freeze.
~$2,300 for each FET (not including monitoring (2-3 visits for ~$300/visit) or beta testing (~$500 for HCG, progesterone, and estrogen))
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
I advocated for eSET in my initial transfers--my doctor was open to transferring multiples because of my age, but went with my choice for two rounds before deciding to move to DET.
What specific things went wrong at Northeastern Reproductive Medicine?
- Failed to order appropriate test
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
I think the responsibility is as much mine as the clinic, but after my second loss, as part of a recurrent pregnancy loss panel, I had a weak positive result for lupus anticoagulant , an indicator for antiphospholipid syndrome (when combined with recurrent losses or nonpregnancy clots) -- it's supposed to be retested after 12 weeks to see if a second test confirms. My clinic told me the results, but Dr. Casson said it was probably a lab error (he'd seen two come back with this result in a week and it's rare), and gave me the option to either preventatively treat for it (don't remember how--aspirin?), test again in 12 weeks, or just assume it's a lab error and carry on with treatments. Since I thought Dr. Casson must know best, I put it out of my mind and went on with two rounds of IVF and transfers. No one ever brought it back up as something to follow up on, until I miscarried again and asked for them to redo the test. It came back with a confirming weak positive for lupus anticoagulant. We don't know if not treating for APS caused my last miscarriage or my other losses, since they were very early and may well have been chromosomal, but it sucks feeling like I might be successfully pregnant right now, if they had made sure that repeat test got done.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr Brown was very kind and explained everything/step in detail and what the plan was. ... Had a uterine fibroid removed ... She had personally called me to let me know the transfer didn't work. ... Because of my age she was concerned with transferring multiple embryos but I was still at the age where it fell under their guidelines and I was able to have 2 transferred. She was very helpful in describing the risks of a successful transfer.
The clinic [Northeastern Reproductive Medicine] is up to date with their technology. Very clean and friendly atmosphere. ... The nursing staff had the same positive outlook as did Dr Brown. Made you feel like a human and not a number. ... Felt welcomed every time I walked into the office. ... I felt like a human because they were very compassionate with what they do for a living. ... IUI and IVF (including meds were not covered) semen analysis $175 injection training $125 SHG $350 IUI's $400 each IVF without monitoring $7,000 plus $530 for anesthesia
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown was very kind and explained everything/step in detail and what the plan was. She felt pretty positive about me conceiving. She had personally called me to let me know the transfer didn't work.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
To make sure you ask all questions and have a clear understanding of what would come next if the cycle didn’t work.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
I felt like a human because they were very compassionate with what they do for a living. Felt welcomed every time I walked into the office.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Started taking birth control on CD2 for 16 days. Had a uterine fibroid removed on day 17. Day 18 started stims taking 225 Gonal F and 150 Menopur mixed. That mixture was taken for 7 days. On day 8 of stims Ganirelix was added for 6 days. On stims day 13 I had to take HCG IM shot and a dose of Lupron. Stims day 14 just Lupron and stims day 16 was egg retreival. They retrieved 16 eggs of which 12 were mature and 8 fertilized with ICSI. After transfer tried Progesterone injection but wasn't able to give myself the shot so switched to suppositories.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
The nursing staff had the same positive outlook as did Dr Brown. Made you feel like a human and not a number.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is up to date with their technology. Very clean and friendly atmosphere. I didn't have anything that I disliked about the clinic just that fact is it didn't work which is not a 100% guarantee anyways.
Describe your experience with your monitoring appointments at Northeastern Reproductive Medicine.
No issues even had Dr Casson preform an ultrasound :)
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
costs as when I first started. Office visits, blood work and ultrasounds were covered by insurance. IUI and IVF (including meds were not covered) semen analysis $175 injection training $125 SHG $350 IUI's $400 each IVF without monitoring $7,000 plus $530 for anesthesia
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Because of my age she was concerned with transferring multiple embryos but I was still at the age where it fell under their guidelines and I was able to have 2 transferred. She was very helpful in describing the risks of a successful transfer.
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Verified
This patient has provided documentation of treatment at this clinic.
8
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IUI, 3 IVF, Donor Eggs
Diagnosis
—
8
10
Dr. Brown clearly cared about our situation and wanted to help us. I wish that she had taken the time to review our prior care in better detail before automatically letting me decide to proceed with another IVF cycle. She did not rush us through our appts with her but was not there to do the retrieval or the transfer. She did call me personally with my bloodwork results which was nice.
Monique is an amazing nurse [at NE Reproductive Medicine] who showed compassion from the first time we met. She was an excellent communicator who responded almost immediately to any and all of my questions. She even emailed me post delivery of our baby girl to see how things were going and wanted us to visit so that she could meet her.... The clinic takes a look at you as a whole person and takes into consideration your financial situation when ordering tests. The billing office has been questionable as they seem to have a lot of turn over which has resulted in multiple calls due to billing errors but the staff on site has been more than helpful in resolving these issues.
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 4 Docs
Treatment
2 IUI, 3 IVF, Donor Eggs
Diagnosis
—
8
10
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown clearly cared about our situation and wanted to help us. I wish that she had taken the time to review our prior care in better detail before automatically letting me decide to proceed with another IVF cycle. She did not rush us through our appts with her but was not there to do the retrieval or the transfer. She did call me personally with my bloodwork results which was nice.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown is a very nice woman who will take the time you need to discuss concerns and help make a plan that works for you.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown sat down with my husband and I and reviewed the procedures and tests that needed to be done as well as those that were done in the prior setting with other doctors. She personally called me when I had a negative pregnancy test (blood work) and spoke with me about my options.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
We did an IVF cycle with my eggs (fresh) using gonal-f and menopur as well as Lupron. We retrieved 7 eggs with only 1 mature and 3 which were matured in the lab and all were fertilized with ICSI. We did a transfer on day 3 with a day 2 and a day 3 embryo. The remaining 2 embryos were left to grow to day 5 but did not survive. We received a negative bloodwork test and were left with nothing.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique Van Leuven)
Monique is an amazing nurse who showed compassion from the first time we met. She was an excellent communicator who responded almost immediately to any and all of my questions. She even emailed me post delivery of our baby girl to see how things were going and wanted us to visit so that she could meet her.
Describe your experience with Northeastern Reproductive Medicine.
The clinic takes a look at you as a whole person and takes into consideration your financial situation when ordering tests. The billing office has been questionable as they seem to have a lot of turn over which has resulted in multiple calls due to billing errors but the staff on site has been more than helpful in resolving these issues.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
the IVF procedure was 10,530. We had to do preliminary assessments due to my prior IVF being a year old. I would say overall we spent approximately 12-13,000.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Dr. Brown had a candid conversation about the risks of transferring more than 1 embryo, however, given that mine were not of great quality, it was decided that two made more sense to transfer.
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Verified
This patient has provided documentation of treatment at this clinic.
8
8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Recurrent Pregnancy Loss
8
8
[Dr. Jennifer Brown] Makes time to answer questions and discuss alternative options. Warm bedside manner. Draws lots of diagrams of uteruses and ovaries. Give patients options and does not force a set one size fits all treatment plan.... Used clomid and IUI to increase odds of unexplained infertility. Was diagnosed with endometriosis and moved on to IVF. Did two months of birth control before frozen embryo transfer to help with endometriosis. Had polyps removed from uterus. Resulted in two chemical pregnancies.
Receptionist and billing [at NE Reproductive Medicine] are helpful and friendly. Very clean, inviting waiting area. Professional staff. Practice manager was receptive to feedback when I was frustrated with an experience, was refunded for appointment.... Didn’t get a daily phone call on day 5 of IVF and nurse said this was because the embryologist failed to give them a report. Was scheduled for a baseline ultrasound prior to starting OCP, when ultrasound should have been done after OCP prior to treatment
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Recurrent Pregnancy Loss
8
8
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Makes time to answer questions and discuss alternative options. Warm bedside manner. Draws lots of diagrams of uteruses and ovaries. Give patients options and does not force a set one size fits all treatment plan.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Dont be afraid to call with questions and ask to speak with her, she will usually make time.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Used clomid and IUI to increase odds of unexplained infertility. Was diagnosed with endometriosis and moved on to IVF. Did two months of birth control before frozen embryo transfer to help with endometriosis. Had polyps removed from uterus. Resulted in two chemical pregnancies.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Very friendly in person, sometimes rushed on phone calls.
Describe your experience with Northeastern Reproductive Medicine.
Receptionist and billing are helpful and friendly. Very clean, inviting waiting area. Professional staff. Practice manager was receptive to feedback when I was frustrated with an experience, was refunded for appointment.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I have infertility insurance coverage. However, I wished I’d known to shop around for drug prices instead of using their default pharmacy.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Very enthusiastic about our choices to do a single embryo transfer.
What specific things went wrong at Northeastern Reproductive Medicine?
- Failed to call with results
- Provided conflicting information
- Scheduled the wrong procedure
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
Didn’t get a daily phone call on day 5 of IVF and nurse said this was because the embryologist failed to give them a report. Was scheduled for a baseline ultrasound prior to starting OCP, when ultrasound should have been done after OCP prior to treatment.
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1
6
Age
35 - 36
Treated
2012 - 2013
Success with this Doc
No
Treatment
1 IUI, Egg Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
1
6
I wanted a dr who took the whole body into account and would address my autoimmune issues in fertility treatment. She [Dr. Jennifer Brown] said she didn't think there was a connection between my infertility and auto-immune, and that's why I left her as a patient. In addition, I had to have 3 septum surgeries and she was not great at communicating the risk before having the first that I would have to have more than one due to the length of the septum.
It definitely felt like we were a number with the nursing staff. They were nice, but they didn't seem to know our situation enough as they should have... Dr Brown treated me like a human, but she wasn't willing to adjust my treatment based on my health issues. She said CCRM had specific protocols, and those were the only ones she was willing to use with me.
Age
35 - 36
Treated
2012 - 2013
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, Egg Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
1
6
How was your experience with Jennifer Brown at CCRM Colorado?
Dr Brown had a good bedside manner but just wasn't the right fit for me and my needs. I wanted a dr who took the whole body into account and would address my autoimmune issues in fertility treatment. She said she didn't think there was a connection between my infertility and auto-immune, and that's why I left her as a patient. In addition, I had to have 3 septum surgeries and she was not great at communicating the risk before having the first that I would have to have more than one due to the length of the septum. This led to a big let down after the first surgery - to find out I needed another and then another...
What's one piece of advice would you give a prospective patient of Jennifer Brown at CCRM Colorado?
Ask for clarity about any risks/potential next steps before a surgery. Also, if you have other health issues that YOU believe are connected to infertility, I don't think she will be a good fit for you!
During treatment, were you treated like a number or a human with Jennifer Brown at CCRM Colorado?
Dr Brown treated me like a human, but she wasn't willing to adjust my treatment based on my health issues. She said CCRM had specific protocols, and those were the only ones she was willing to use with me.
Describe your experience with your nurse at CCRM Colorado.
It definitely felt like we were a number with the nursing staff. They were nice, but they didn't seem to know our situation enough as they should have
What specific things went wrong at CCRM Colorado?
- Failed to convey critical information
Describe the specific things that went wrong at CCRM Colorado.
Already noted - lack of clear expectations set around septum surgeries; unwillingness to take into account autoimmune issues with fertility treatment
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
36 - 37
Treated
2019 - 2020
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Unexplained
10
10
She [Dr. Brown] is incredibly intelligent. I have done a lot of research on ivf and come to her with many questions that she always answers. I trust her to help me make decisions, and she always takes my thoughts in to account. She is very positive and confident in my treatment. ... Two rounds of egg retrieval, 1 fresh transfer and 2 frozen. I have severe endometriosis so a frozen transfer allowed for the ability to take birth control to decrease inflammation. We used icsi for all embryos.
They [Northeastern Reproductive Medicine] are very efficient and knowledgeable. They have very individualized care, which is amazing. They listen. The clinic is welcoming and clean, and people know you! You get to know everyone and trust them. ... They are amazing. Helpful and incredibly knowledgeable. They dealt with me crying and asking lots of questions. ...
Age
36 - 37
Treated
2019 - 2020
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Unexplained
10
10
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
She is incredibly intelligent. I have done a lot of research on ivf and come to her with many questions that she always answers. I trust her to help me make decisions, and she always takes my thoughts in to account. She is very positive and confident in my treatment.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Don’t hold back, make sure to share everything you are feeling.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
They always knew my name, and understood that this was so personal and emotional.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I wish I remembered more! After all the failed transfers, I try to forgot. Two rounds of egg retrieval, 1 fresh transfer and 2 frozen. I have severe endometriosis so a frozen transfer allowed for the ability to take birth control to decrease inflammation. We used icsi for all embryos.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
They are amazing. Helpful and incredibly knowledgeable. They dealt with me crying and asking lots of questions.
Describe your experience with Northeastern Reproductive Medicine.
They are very efficient and knowledgeable. They have very individualized care, which is amazing. They listen. The clinic is welcoming and clean, and people know you! You get to know everyone and trust them.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I paid out of pocket, our saving plus. I knew my insurance didn’t cover any of this, but went to her anyways.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
We have done both, and I prefer single.
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Verified
This patient has provided documentation of treatment at this clinic.
10
9
Age
28
Treated
2017
Success with this Doc
?
Treatment
12 Fertility Medications
Diagnosis
—
10
9
Dr Brown took the time to meet with both my husband and myself and make sure all of our questions were answered definitively ... We only tried letrozole for 3 cycles, which unfortunately was not effective. We have paused on any further treatment because of the costs ... Started with a workup, Dr Brown asking questions about fertility history. Next bloodwork. Finally a course of action.
I felt at ease the moment I walked into this clinic [Northeaster Reproductive Medicine]. Everyone was helpful and answered any questions my husband or myself had. I never felt like I was just a number, that nobody cared or that they weren't willing to help me. The entire staff was compassionate and understanding. ... All staff was extremely easy to communicate with; I never dreaded calling or asking a question. I was given direct email communication with the team, which was fantastic.
Age
28
Treated
2017
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 Fertility Medications
Diagnosis
—
10
9
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
We only tried letrozole for 3 cycles, which unfortunately was not effective. We have paused on any further treatment because of the costs, as our insurance does not cover it and also my husband and I decided that we need to work on "us" and our health before giving conception another shot.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Ask questions, be open.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown took the time to meet with both my husband and myself and make sure all of our questions were answered definitively
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Started with a workup, Dr Brown asking questions about fertility history. Next bloodwork. Finally a course of action.
Describe your experience with your nurse at Northeastern Reproductive Medicine.
All staff was extremely easy to communicate with; I never dreaded calling or asking a question. I was given direct email communication with the team, which was fantastic.
Describe your experience with Northeastern Reproductive Medicine.
I felt at ease the moment I walked into this clinic. Everyone was helpful and answered any questions my husband or myself had. I never felt like I was just a number, that nobody cared or that they weren't willing to help me. The entire staff was compassionate and understanding.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
Our insurance covers diagnostic costs only. Any procedures that were done would need to be covered by my husband and myself.
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8
10
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Treatment
8 IUI, 1 IVF
Diagnosis
Other
8
10
She [Dr. Brown] listened and was relatable. She understood things we went through and talked to us about many options.... She preformed surgery and our initial conversation. We did not see her other then that. We did speak to one of the other doctors there one more time but other then that we saw mostly the nurses. She did do wonderful with my surgery and make me feel very secure.... Clomid for iui. The amounts stayed the same each time. I wish they tried different ways after the first 3 didn’t work.
The clinic [Northeastern Reproductive Medicine] was small and welcoming. You almost never had to wait. They even gave us ferry passes so we did not have to pay for the way home. The billing office was a pain they had trouble billing my insurance but it all worked out.... Loved the nurses! They were always the same ones which was really nice to establish a relationship. They always answered questions and did whatever they could to make it easier.
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
Other
8
10
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
She preformed surgery and our initial conversation. We did not see her other then that. We did speak to one of the other doctors there one more time but other then that we saw mostly the nurses. She did do wonderful with my surgery and make me feel very secure.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
She listened and was relatable. She understood things we went through and talked to us about many options.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Clomid for iui. The amounts stayed the same each time. I wish they tried different ways after the first 3 didn’t work.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Loved the nurses! They were always the same ones which was really nice to establish a relationship. They always answered questions and did whatever they could to make it easier.
Describe your experience with Northeastern Reproductive Medicine.
The clinic was small and welcoming. You almost never had to wait. They even gave us ferry passes so we did not have to pay for the way home. The billing office was a pain they had trouble billing my insurance but it all worked out.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
750 for iui
350 sperm retrieval
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Ask this reviewer a question about their experience with Jennifer Brown at Northeastern Reproductive Medicine.
Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
9
9
Jennifer Brown Is extremely knowledgeable and very compassionate. She will often take extra time with you if needed. Jennifer Brown is invested in the outcome of patients and has excellent bedside manner...expect that communication between doctors and nurses to be confusing [at Northern Reproductive Medicine]...Communication is difficult. Calls can take longer than 24 hrs to be returned. Questions about insurance go unanswered. Concerns about prices/costs ignored...
Strength [at Northeaster Reproductive Medicine]- extremely knowledgeable, invested in positive outcomes...Weakness- not enough doctors/rns/other office staff (they seem spread thin), communication of treatment plans between doctors/rns, expensive...Strength [of nurses]- they're highly skilled Challenge- they're too busy/there aren't enough of them
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
9
9
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Jennifer Brown Is extremely knowledgeable and very compassionate. She will often take extra time with you if needed. Jennifer Brown is invested in the outcome of patients and has excellent bedside manner.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
To expect that communication between doctors and nurses to be confusing
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Communication is difficult. Calls can take longer than 24 hrs to be returned. Questions about insurance go unanswered. Concerns about prices/costs ignored.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
IUIs- clomid, ovidrel (4 negative)
IVF- ortho-cyclen, Menapur, gonal f, ganirelix, lupron, pregnyl (current)
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Strength- they're highly skilled
Challenge- they're too busy/there aren't enough of them
Describe your experience with Northeastern Reproductive Medicine.
Strength- extremely knowledgeable, invested in positive outcomes
Weakness- not enough doctors/rns/other office staff (they seem spread thin), communication of treatment plans between doctors/rns, expensive
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
Approximately $10,000
What specific things went wrong at Northeastern Reproductive Medicine?
- Failed to call in prescriptions to pharmacy
- Failed to order appropriate test
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
Confusion with testing
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Verified
This patient has provided documentation of treatment at this clinic.