Strongly recommend: 83%Neutral: 17%9.4
83% strongly recommend
28 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
U. of Virginia
Residency
Emory
Fellowship
Emory

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jennifer Kawwass works at

Emory University Reproductive Center
Strongly recommend: 72%Neutral: 26%Don't recommend: 2%9.1

At 1 office

Atlanta
550 Peachtree Street
Atlanta, GA 30308
404-778-3401
Explore Clinic

28 patient reviews

10
9
Age 34
Treated 2019
Success w/ Doc Yes
1 IVF
Donor Sperm
PCOS
European
Income $100K - $199K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
combination of empathy and competence makes her [Dr. Kawwass] uniquely suited to excel as a reproductive endocrinologist, an area of medicine where emotions run high. Her confidence was contagious and reassuring...Come prepared with any and all questions--she will take the time to answer all of them and make sure you have the information you need...was very attentive to my wife's risk for OHSS, and the protocol was adjusted to maximize the retrieval number while minimizing risk. 75 Menopur, 150 Folistim, Ganirelix, Pregnyl trigger. One frozen embryo was transferred to me after BCPs, leuprolide acetate, estrogen patches (up to 4 every other day), 200ml IM progesterone, and prometrium vaginal suppositories 3 times/day.
a singleton live birth is considered success by the Emory Reproductive Center. It was highly recommended that we transfer one embryo since we did PGS...Strengths: The doctors and their team approach to treatment. The nurses, including the night/weekend nurse Michelle (she was always open to answering questions and providing adequate context and explanation). Weaknesses: The billing and financial side of the house. While very friendly, communication could have been better. It is strangely difficult to pay them because you have to hunt down this one person (Tereon, who is never at her desk) to take your information instead of paying online or having a centralized number where multiple people could take your CC info. I recommend double-checking your insurance claims for accuracy.
How was your experience with Jennifer Kawwass at Emory University Reproductive Center?
Dr. Kawwass is hands-down one of the best, if not THE best, doctors we have ever had in any specialty. Her combination of empathy and competence makes her uniquely suited to excel as a reproductive endocrinologist, an area of medicine where emotions run high. Her confidence was contagious and reassuring.
What's one piece of advice would you give a prospective patient of Jennifer Kawwass at Emory University Reproductive Center?
Come prepared with any and all questions--she will take the time to answer all of them and make sure you have the information you need.
During treatment, were you treated like a number or a human with Jennifer Kawwass at Emory University Reproductive Center?
Dr. Kawwass always knew us and our history before meeting with us. She demonstrated genuine compassion and concern for our previous pregnancy-related complications, and she inspired confidence in her treatment plan and our ultimate success.
Describe the protocols Jennifer Kawwass used in your cycles at Emory University Reproductive Center and their degree of success.
Dr. Kawwass was very attentive to my wife's risk for OHSS, and the protocol was adjusted to maximize the retrieval number while minimizing risk. 75 Menopur, 150 Folistim, Ganirelix, Pregnyl trigger. One frozen embryo was transferred to me after BCPs, leuprolide acetate, estrogen patches (up to 4 every other day), 200ml IM progesterone, and prometrium vaginal suppositories 3 times/day.
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Mary)
My primary nurse changed mid-treatment because my original nurse (Lutissa) left the clinic. My care was not interrupted, and Mary and Nancy picked up where Lutissa left off. Nancy is little more no-nonsense and is reluctant to classify any symptoms or experiences as "normal". I appreciated her willingness to distinguish when patients should or should not be concerned. Mary is very kind, compassionate, encouraging, and competent. Her answers to questions were always reassuring and optimistic (when appropriate). Even when sharing mixed news (e.g. a great, thick lining but a low serum E2), she was reassuring.
Describe your experience with Emory University Reproductive Center.
Strengths: The doctors and their team approach to treatment. The nurses, including the night/weekend nurse Michelle (she was always open to answering questions and providing adequate context and explanation). Weaknesses: The billing and financial side of the house. While very friendly, communication could have been better. It is strangely difficult to pay them because you have to hunt down this one person (Tereon, who is never at her desk) to take your information instead of paying online or having a centralized number where multiple people could take your CC info. I recommend double-checking your insurance claims for accuracy.
Describe Jennifer Kawwass's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
Dr. Kawwass clearly conveyed that a singleton live birth is considered success by the Emory Reproductive Center. It was highly recommended that we transfer one embryo since we did PGS. We felt confident in this decision.
10
Doctor
Jennifer Kawwass
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Emory University Reproductive Center
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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10
10
Age 32
Treated 2019
Success w/ Doc Yes
3 IUI
1 IVF
Diminished Ovarian Reserve
European
South Asian
Income $100K - $199K
Sales Representative
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
I came into the treatment knowing I would be a poor responder to meds due to my high FSH and very low AMH. ... Dr. Kawwass talked to me on the phone and helped calm me down. She did not make me feel hopeless like previous doctors. She said we would change up the protocol and that everyone was different and we would find something that worked for me.
Emory does not discriminate based on your initial hormone levels or prognosis. They do not refuse treatment. ... I was treated by multiple doctors there and I was confident and trusting that each one knew exactly what they were doing and treated me with the upmost care. ... I never felt like a number at Emory. ... Just had one mix up over the phone with a nurse on date of an IUI but all was corrected before any damage was done.
How was your experience with Jennifer Kawwass at Emory University Reproductive Center?
I found doctor Kawwass after trying 2 other clinics int he area and the experience was night and day. I came into the treatment knowing I would be a poor responder to meds due to my high FSH and very low AMH. When my first attempts at injections did not produce the results I was hoping for Dr. Kawwass talked to me on the phone and helped calm me down. She did not make me feel hopeless like previous doctors. She said we would change up the protocol and that everyone was different and we would find something that worked for me. Sure enough we did and this has resulted in my first pregnancy ever. Dr. Kawwass's empathy and kindness were a shining light in a scary and difficult time.
What's one piece of advice would you give a prospective patient of Jennifer Kawwass at Emory University Reproductive Center?
Dr. Kawwass will be realistic but also positive about your treatment options. Trust her. She is very knowledgeable and professional.
During treatment, were you treated like a number or a human with Jennifer Kawwass at Emory University Reproductive Center?
This is why I had switched clinics 2 times previously. I never felt like a number at Emory. Each treatment is an individualized approach with a doctor who cares about you and your results.
Describe the protocols Jennifer Kawwass used in your cycles at Emory University Reproductive Center and their degree of success.
1st attempt (IUI) we used letrozole and I produced 3 mature follicles. The IUI was unsuccessful. 2nd (IVF) attempt we used an antagonist protocol with birth control pills. This resulted in only one follicle maturing and we converted to an IUI which was unsuccessful. 3rd attempt (IVF) we changed up my med protocol to estrogen patches (fearing the birth control pills had over suppressed me) Chlomid for 5 days and then lower doses of meds (75 Menopur and 150 Follistim) This resulted in 7 eggs, 6 mature, 2 good quality and transferred back on day 3. 9 weeks of pregnancy with 1 singleton. So far ultrasounds are going well and I have been released to choose regular obgyn.
Describe your experience with the nursing staff at Emory University Reproductive Center.
Very prompt responses. Knowledgeable. I always felt safe trusting their advice and recommendations.
Describe your experience with Emory University Reproductive Center.
Emory does not discriminate based on your initial hormone levels or prognosis. They do not refuse treatment. Even though they are not choosing preferred patients (which is how I felt about the other clinics) their success rates are still some of the highest out there. I was treated by multiple doctors there and I was confident and trusting that each one knew exactly what they were doing and treated me with the upmost care. They each treated me as if they were my primary doctor and this is what has resulted in my pregnancy.
Describe the costs associated with your care under Jennifer Kawwass at Emory University Reproductive Center.
Cost for IUI, meds, and procedure totaled approximately 20-21K
Describe Jennifer Kawwass's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
I am very happy we went with a day 3, qty 2 embryo transfer. None of mine made it to freeze and I think the early transfer was what was best for them. They took time to warn me about the chance of multiples.
What specific things went wrong at Emory University Reproductive Center?
  • Provided conflicting information
Describe the specific things that went wrong at Emory University Reproductive Center.
Just had one mix up over the phone with a nurse on date of an IUI but all was corrected before any damage was done.
10
Doctor
Jennifer Kawwass
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Emory University Reproductive Center
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 35
Treated 2019
Success w/ Doc Yes
2 IUI
2 IVF
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Dr. Kawwass felt like we needed to transfer both of our embryos at the same time given my age and to get us pregnant. It worked with 1 of them!...asked us in depth questions other doctors had not asked. She was very sensitive to what we had been through with 1 failed IVF cycle and didn't make huge promises. She was always very candid and cautious but optimistic. Her kind and genuine demeanor made us feel like she cared about us and wasn't trying to "sell" IVF to us or any process. She let us decide how we wanted to try to get pregnant.
Our nurse, care coordinator and all of the nursing staff [at Emory University Reproductive Center] were so kind. They all were pleasant each day we were at their office and knew me by name after my second appointment...The clinic is great about scheduling where you do not wait long at all. I've been to other doctor's where you felt like you were in a "baby mill" because of all of the people waiting. The only weakness is the parking of the Midtown office, but that's to be expected with Atlanta!
How was your experience with Jennifer Kawwass at Emory University Reproductive Center?
Dr. Kawwass loves what she does and it shows. She immediately assessed the diagnosis of our previous doctor and informed me I was not in pre-menopause as the other doctor had stated. She was clear that we had some unexplained reasons for not getting pregnant but checked on things the other doctor hadn't. She was great about reviewing our previous medical history and results and made changes to the protocol that I firmly believe got us pregnant. Her kindness and directness made us feel like she wasn't "selling" us and wanted to make sure we were taking the road we actually wanted to take.
What's one piece of advice would you give a prospective patient of Jennifer Kawwass at Emory University Reproductive Center?
Call her ASAP if you are having issues getting pregnant. She will be honest about your results and will dive into many aspects of your health and medical history to try and find the true reason behind your infertility. She's also extremely sensitive to how hard the process is and you feel like she cares and wants to help.
During treatment, were you treated like a number or a human with Jennifer Kawwass at Emory University Reproductive Center?
Dr. Kawwass asked us in depth questions other doctors had not asked. She was very sensitive to what we had been through with 1 failed IVF cycle and didn't make huge promises. She was always very candid and cautious but optimistic. Her kind and genuine demeanor made us feel like she cared about us and wasn't trying to "sell" IVF to us or any process. She let us decide how we wanted to try to get pregnant.
Describe the protocols Jennifer Kawwass used in your cycles at Emory University Reproductive Center and their degree of success.
Dr. Kawwass put me on the max dosage of the stimulation medications, used estrogen patches instead of birth control to set my hormone levels and also put me on the max progesterone injections. Her methods were to get as many eggs as she could given my age.
Describe your experience with your nurse at Emory University Reproductive Center. (Assigned nurse: Lisa Anderson)
Our nurse, care coordinator and all of the nursing staff were so kind. They all were pleasant each day we were at their office and knew me by name after my second appointment. I felt like I was in a family's home not a doctor's office due to the intimate nature of their office and quick wait time for each appointment.
Describe your experience with Emory University Reproductive Center.
The clinic is great about scheduling where you do not wait long at all. I've been to other doctor's where you felt like you were in a "baby mill" because of all of the people waiting. The only weakness is the parking of the Midtown office, but that's to be expected with Atlanta!
Describe the costs associated with your care under Jennifer Kawwass at Emory University Reproductive Center.
Our insurance had infertility coverage so the costs with Dr. Kawwass were pleasantly smaller than our last experience without insurance.
Describe Jennifer Kawwass's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
Dr. Kawwass felt like we needed to transfer both of our embryos at the same time given my age and to get us pregnant. It worked with 1 of them!
What specific things went wrong at Emory University Reproductive Center?
  • Lost appointments
Describe the specific things that went wrong at Emory University Reproductive Center.
Only one time our nurse forgot to schedule the ultrasound. We arrived to the clinic and they didn't have our appointment scheduled. But the staff immediately worked to get us in and we waited less than 20 minutes for the ultrasound. Great response if you ask me :)
10
Doctor
Jennifer Kawwass
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Emory University Reproductive Center
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review