Jennifer Kulp Makarov

New Hope Fertility Center

Available Lines of Communication

Doctor available by email
Doctor email
Not available by direct line
Not available by cell phone
Not available by personal cell phone
Medical SchoolRWJ Rutgers
ResidencyJohns Hopkins
FellowshipYale
New York
4 Columbus Circle
New York, NY 10019
(212) 517-7676
On a scale from 0-10, how likely are you to recommend Jennifer Kulp Makarov to a friend?
Strongly recommend: 50%Don't recommend: 50%5.5
2 assessments
  • 50% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 50% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend New Hope Fertility Center to a friend?
Strongly recommend: 31%Neutral: 31%Don't recommend: 38%6.3
59 assessments
  • 31% Strongly recommend (9-10)
  • 31% Neutral (7-8)
  • 38% Don't recommend (0-6)
2 assessments
9
Age
31
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
9
Dr Makarov was so patient and took as much time with us as needed. I know that some other doctors in the practice do not always see their patients, but she saw us each time, unless she was on vacation or out of the office which was very rare. She answered every question we had and was always friendly. ...r Makarov's preference was for us to transfer a single embryo, as she felt there was more risk with multiples.
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Age
31
Treated
2018
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
9
How was your experience with Jennifer Kulp Makarov at New Hope Fertility Center?
Dr Makarov was kind and compassionate and always helped put our minds at ease, even when we got negative results, we moved onto the next step and she assured us that we would get pregnant. We fully trusted her judgement and treatment.
What's one piece of advice would you give a prospective patient of Jennifer Kulp Makarov at New Hope Fertility Center?
Make sure to ask all of your questions and ask her to be honest with you--she will be and will answer any question you have.
During treatment, were you treated like a number or a human with Jennifer Kulp Makarov at New Hope Fertility Center?
Dr Makarov was so patient and took as much time with us as needed. I know that some other doctors in the practice do not always see their patients, but she saw us each time, unless she was on vacation or out of the office which was very rare. She answered every question we had and was always friendly.
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Oksana Marchuk)
Oksana and Joanna were my primary nurses and they were so helpful when in explaining next steps and answered any questions that I have. They were always so knowledgable, kind and compassionate.
Describe your experience with New Hope Fertility Center.
Overall, I was very happy with the clinic. Aside from the great care that I received, It was always so clean, and well organized. Karen at the front desk was always so warm and sweet. I never experienced any doctor or staff member to be rude or nasty. Of course when you are going so often for monitoring and treatments, you may have a bad experience at some point but that's normal.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
I would go between 8-9am on the day that they would tell me to come in. I would check in, and then wait for blood work and monitoring. Some days would take longer than others, but it really just depended on the day and the amount of people that were there. It was a very easy and straightforward process.
Describe the costs associated with your care under Jennifer Kulp Makarov at New Hope Fertility Center.
It's expensive. No way around it, but if you're insurance doesn't cover IUIs and IVF, it's expensive. The costs at NHFC seem to be comparable to that of other clinics in NYC.
Describe Jennifer Kulp Makarov's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
Dr Makarov's preference was for us to transfer a single embryo, as she felt there was more risk with multiples.
9
Doctor
Jennifer Kulp Makarov
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
New Hope Fertility Center
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Jennifer Kulp Makarov at New Hope Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

2
Age
35
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
2
[Dr. Makarov] Seemed in a rush to get us to IVF and wanted us to fail everything until that point. Ignored my issues with a short luteal phase; always too busy to answer questions. Would leave us waiting in a room only to later find out she forgot all about us and our appointment was over... We did an IUI without an medication and then one with. We paid out of pocket. She wanted us to fail so we would move on to IVF. They never diagnosed us with anything.
+ Read more
Age
35
Treated
2018
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
2
How was your experience with Jennifer Kulp Makarov at New Hope Fertility Center?
Seemed in a rush to get us to IVF and wanted us to fail everything until that point. Ignored my issues with a short luteal phase; always too busy to answer questions. Would leave us waiting in a room only to later find out she forgot all about us and our appointment was over
What's one piece of advice would you give a prospective patient of Jennifer Kulp Makarov at New Hope Fertility Center?
Don’t leave the room until you have all your questions answered. Request some medicated cycles first, especially if your insurance doesn’t cover IUI
During treatment, were you treated like a number or a human with Jennifer Kulp Makarov at New Hope Fertility Center?
Mixed up our blood work. Didn’t seem to understand my history
Describe the protocols Jennifer Kulp Makarov used in your cycles at New Hope Fertility Center and their degree of success.
It was ridiculous! We did an IUI without an medication and then one with. We paid out of pocket. She wanted us to fail so we would move on to IVF. They never diagnosed us with anything.
Describe your experience with the nursing staff.
Lots of people, they never spoke to us unless it was to tell us to hurry to the next room
Describe your experience with New Hope Fertility Center.
The worst finance department I’ve ever encountered. Very unorganized and unprofessional. Also the lab messed up our charts. It was a terrible experience and I’d never recommend New Hope to anyone. I was so distraught after this experience that I had to take a break from trying to get pregnant
Describe the costs associated with your care under Jennifer Kulp Makarov at New Hope Fertility Center.
IUIs were $800
What specific things went wrong at New Hope Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
Jennifer Kulp Makarov
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
New Hope Fertility Center
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Jennifer Kulp Makarov at New Hope Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.