Jennifer Phy

Texas Tech University Health Sciences

Available Lines of Communication

Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolU of North Texas
ResidencyTexas Tech U
FellowshipMayo
Lubbock
3502 9th St
Lubbock, TX 79415
806.743.4256
On a scale from 0-10, how likely are you to recommend Jennifer Phy to a friend?
Strongly recommend: 100%10
3 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Texas Tech University Health Sciences to a friend?
Strongly recommend: 78%Neutral: 22%9.6
3 assessments
  • 78% Strongly recommend (9-10)
  • 22% Neutral (7-8)
  • 0% Don't recommend (0-6)
3 assessments
10
Age
24
Treated
2018
Success with this Doc
No
Treatment
10 Fertility Medications
Diagnosis
Other, Unexplained
10
Dr. Phy and her staff are truly the best at what they do!!! They explain everything so well and make you feel like family...On my first visit she hugged me and it made me feel so loved... She was very kind and warm to us even in our darkest time...Was seen after an ectopic pregnancy and she was very compassionate and understanding but most of all encouraging and optimistic. Very thorough, professional and over all the ideal doctor.
+ Read more
Age
24
Treated
2018
Success with this Doc
No
Race
Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
10 Fertility Medications
Diagnosis
Other, Unexplained
10
How was your experience with Jennifer Phy at Texas Tech University Health Sciences?
Dr. Phy and her staff are truly the best at what they do!!! They explain everything so well and make you feel like family. I recommend anyone with fertility issues come here!!! She is so welcoming. On my first visit she hugged me and it made me feel so loved.
What's one piece of advice would you give a prospective patient of Jennifer Phy at Texas Tech University Health Sciences?
Working with Dr. Phy was a great experience! She was very kind and warm to us even in our darkest time. I have never met a doctor like her. I would recommend her to anyone who is having fertility issues. The rest of the staff was also amazing!
During treatment, were you treated like a number or a human with Jennifer Phy at Texas Tech University Health Sciences?
Was seen after an ectopic pregnancy and she was very compassionate and understanding but most of all encouraging and optimistic. Very thorough, professional and over all the ideal doctor.
Describe the protocols Jennifer Phy used in your cycles at Texas Tech University Health Sciences and their degree of success.
I started on Femara 2.5 mg twice daily on cycle days 3-5. I also went in for a baseline ultrasound on days 1-3. She wanted me to come in for another ultrasound to check my follicles on cycle days 10-13. If my follicles reached 18mm on my right ovary then I could trigger with Ovidril. If not I would have to try again the next month. I lost my left tube due to ectopic pregnancy and my follicles are only maturing in my left ovary. So now I have to do In Vitro Fertilization.
Describe your experience with your nurse at Texas Tech University Health Sciences.
As I come in they greet me back and start the ultrasounds. Very gentle and welcoming. They answer any questions I have and lead me to what I need to do next.
Describe your experience with Texas Tech University Health Sciences.
The clinic overall makes you feel at home and answers any questions you have. I believe the weakness would be the overall cost of their treatment. Very expensive. I would recommend a new patient because are so kind and want to make your dreams come true.
Describe the costs associated with your care under Jennifer Phy at Texas Tech University Health Sciences.
In Vitro Fertilization: Package price is 10,698.00 Additional services: Hospital charges- $750 ICIS- $668 Cryopreservation of embryos- $474 Assisted hatching- $900 Insemenation of oocytes- $686 Embryo storage for a year $750 PGS/PGD- $2,000
10
Doctor
Jennifer Phy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Texas Tech University Health Sciences
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2018
Success with this Doc
Yes
Treatment
9 Fertility Medications
Diagnosis
PCOS, Tubal Blockage
10
She [Dr. Phy] seems to want to follow the patient's lead. She presents all options and listens to all of our concerns. She never rushes us out, and will even do an examination if I request it.... She let us try femara and clomid. With Clomid she was very careful to monitor my follicle growth since I had a high risk pregnancy previously and she did not want me to conceive multiples.... She is very considerate of our feelings and takes time to listen to us and explains things thoroughly. She is never in a rush.
+ Read more
Age
34
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
9 Fertility Medications
Diagnosis
PCOS, Tubal Blockage
10
How was your experience with Jennifer Phy at Texas Tech University Health Sciences?
She seems to want to follow the patient's lead. She presents all options and listens to all of our concerns. She never rushes us out, and will even do an examination if I request it. Her staff is very considerate as well and do everything they can to help us out with appointments or prescription refills.
What's one piece of advice would you give a prospective patient of Jennifer Phy at Texas Tech University Health Sciences?
She is worth the wait to get into. I know it takes months to get in as a new patient, but follow up visits are scheduled much quicker.
During treatment, were you treated like a number or a human with Jennifer Phy at Texas Tech University Health Sciences?
She is very considerate of our feelings and takes time to listen to us and explains things thoroughly. She is never in a rush.
Describe the protocols Jennifer Phy used in your cycles at Texas Tech University Health Sciences and their degree of success.
She let us try femara and clomid. With Clomid she was very careful to monitor my follicle growth since I had a high risk pregnancy previously and she did not want me to conceive multiples. She has wanted to do an exploratory laparoscopy on me for quite some time, which I keep denying because I have a busy son at home, but her logic is sound and she has been very patient with me while I am still on the fence about it.
Describe your experience with your nurse at Texas Tech University Health Sciences. (Assigned nurse: Katie)
They made sure to call me with lab results even though it was 5 o'c lock on a Friday. They had also rushed the lab to get the results to me before the weekend.
Describe your experience with Texas Tech University Health Sciences.
They have a great new location. There is sometimes a wait, but that's because the staff are so involved and take the time to listen to all of the patients. They are very easy to work with and they are always extra careful to check out insurance restrictions prior to making any testing or procedure plans.
Describe the costs associated with your care under Jennifer Phy at Texas Tech University Health Sciences.
My insurance covered the femara, and I paid for Clomid out of pocket. The visits with Dr. Phy are coded for PCOS preventative care so my insurance covers those.
What specific things went wrong at Texas Tech University Health Sciences?
  • Lost appointments
10
Doctor
Jennifer Phy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Texas Tech University Health Sciences
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
23
Treated
2018
Success with this Doc
No
Treatment
12 Fertility Medications
Diagnosis
Other
10
I love how Dr Phy made me feel hopeful about having a child but I wish I got to see her more often. My first appointment she did an ultrasound and I loved being under her care.... She was very kind and made me feel wonderful.... I stopped Clomid and she had me start Femara 2.5 mg x 2. I took that for 5 days starting cycle day 3-7. I did a baseline ultrasound on day 3 and went back on day 10 to see my follicles. If my follicles were bigger than 18 I would trigger with ovidril.
+ Read more
Age
23
Treated
2018
Success with this Doc
No
Race
Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 Fertility Medications
Diagnosis
Other
10
How was your experience with Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
I love how Dr Phy made me feel hopeful about having a child but I wish I got to see her more often. My first appointment she did an ultrasound and I loved being under her care. I want to do IVF under her care but they charge around 20,000 and I do not have the money.
What's one piece of advice would you give a prospective patient of Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
She is very caring and wants to make your dreams come true.
During treatment, were you treated like a number or a human with Jennifer Phy at The Center for Reproductive Medicine of Lubbock?
She was very kind and made me feel wonderful.
Describe the protocols Jennifer Phy used in your cycles at The Center for Reproductive Medicine of Lubbock and their degree of success.
I stopped Clomid and she had me start Femara 2.5 mg x 2. I took that for 5 days starting cycle day 3-7. I did a baseline ultrasound on day 3 and went back on day 10 to see my follicles. If my follicles were bigger than 18 I would trigger with ovidril.
Describe your experience with your nurse at The Center for Reproductive Medicine of Lubbock.
I love going for ultrasounds. The front desk are always welcoming. I feel comfortable talking with everyone and feel happy about my results. My nurse is always so kind and answers any questions I have.
Describe your experience with The Center for Reproductive Medicine of Lubbock.
The clinic is very nice and welcoming. I love how clean it is and the lobby is very nice. I love how it’s set up with everything you need in the bathroom to everything you need in the room. The temperature is always perfect since ultrasounds happen at every appointment.
Describe the costs associated with your care under Jennifer Phy at The Center for Reproductive Medicine of Lubbock.
20,000 IVF
Describe Jennifer Phy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Center for Reproductive Medicine of Lubbock.
No
10
Doctor
Jennifer Phy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
The Center for Reproductive Medicine of Lubbock
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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