I rarely see Dr. Groll, only for the embryo transfers. He is nice for the few minutes I see him but he has never spoken to us about our fertility planning...He is way too busy with lots of patients. Do not expect to interact with him much and be your own advocate for your specific care. Do your own research and don't just take the cookie-cutter treatment presented to you...
[at SpringCreek Fertility] Two frozen embryo transfers have had to be moved because of clinic errors in communication, prescription orders, and when they just moved the time of the transfer without consulting me...Way too overscheduled, we often feel like we get put to the back of the line when scheduling the next transfer. We really have to keep track of everything ourselves and be our own advocates for our care/treatments. It feels like we are just another patient of many....
How was your experience with Jeremy Groll at SpringCreek Fertility?
I have only spoken with Dr. Groll at the embryo transfers. He did not consult with us for any of our treatment planning. He is soft-spoken and genuinely seems to enjoy his work but he is not necessarily personable. I would say that I really don't know much about him since we have very few interactions.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He is way too busy with lots of patients. Do not expect to interact with him much and be your own advocate for your specific care. Do your own research and don't just take the cookie-cutter treatment presented to you.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I rarely see Dr. Groll, only for the embryo transfers. He is nice for the few minutes I see him but he has never spoken to us about our fertility planning. The clinical staff are kind to us in person but the scheduling and logistics feel very impersonal. We often have to wait months between treatments.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Started with 5 rounds of medicated (femara and ovidrel) IUI using donor sperm (switched sperm donors after the first 3 rounds), we did this as it was more affordable than IVF. All of the 5 rounds had a negative pregnancy test.
My wife did one round of egg retrieval and then we froze embryos (using donor sperm).
Completed 3 separate embryo transfers using estrace/estradiol, femara/letrozole, acyclovir, 2mL of Progestrone in Oil (1/day), z-pack, medrol, xanex (day-of), and ibuprofen. All 3 transfers have resulted in negative pregnancy tests. We have two embryos left to transfer.
How competent was Jeremy Groll at LGBTQ+ care?
I would say that Dr. Groll is indifferent to us as an LGBTQ couple. He does not treat us any differently but since we see him so rarely I don't really have a good sense of it. His staff are friendly but they don't go out of their way to make us feel welcome specifically. They also had a very difficult time keeping our charts and treatments assigned to us as we moved from IUI to reciprocal IVF.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nursing/clinical staff are very kind and compassionate in person. However, they seem to be way too busy and are often impersonal on the phone and when scheduling. They don't always see everything in my chart and had a hard time keeping my wife and I separate. They were repetitive in their calls and reminders and would change schedules or schedule transfers months out.
Describe your experience with SpringCreek Fertility.
Strengths - They are friendly, clean, using the most recent technology and techniques, they have multiple offices, but are really the only game in town.
Weaknesses - Way too overscheduled, we often feel like we get put to the back of the line when scheduling the next transfer. We really have to keep track of everything ourselves and be our own advocates for our care/treatments. It feels like we are just another patient of many.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
~$2,000 per IUI round
~$17,000 for egg retrieval and first transfer
$3,650 for each frozen embryo transfer
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
There was no discussion of this as we only wanted to transfer one embryo at a time.
How competent was SpringCreek Fertility at LGBTQ+ care?
We saw them at a pride event a few years ago, but they don't seem to do anything specific or focused on the LGBTQ community.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at SpringCreek Fertility.
It was easy to ship our sperm to the clinic, no issues with that.
What specific things went wrong at SpringCreek Fertility?
Failed to call in prescriptions to pharmacy
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Canceled a cycle due to clinic error
Describe the specific things that went wrong at SpringCreek Fertility.
Two frozen embryo transfers have had to be moved because of clinic errors in communication, prescription orders, and when they just moved the time of the transfer without consulting me.
He [Dr. Groll] always seems rushed though running from one patient's room to the next. He is a very hard person to read or feel comfortable around but obviously very smart; referring to research and such. His demeaning is robotic. He did make himself available after hours after my retrieval...I didn't consult with the doctor about my procedure, I consulted with his clinical team only. I never really saw the doctor until my very last ultrasound and then only for retrieval surgery right before and right after...
We have had two very frustrating mistakes by the clinic [SpringCreek Fertility] in prescriptions and scheduling. The wait time between treatments is unacceptably long. As an LGBTQ+ couple, we feel that we've been pushed to the bottom of the start line with each treatment cycle and the clinic sends you back to square one. They do not act as if they know you on the clinical management side...they have quality facilities, good nurses, and top-notch equipment. They are a bit pricey it seems too. They need to add more doctors to the team to help...
How was your experience with Jeremy Groll at SpringCreek Fertility?
He does explain things and offers to answer questions. He always seems rushed though running from one patient's room to the next. He is a very hard person to read or feel comfortable around but obviously very smart; referring to research and such. His demeaning is robotic. He did make himself available after hours after my retrieval.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Take as much time to ask questions as you can, he will explain things. Educate yourself though and don't be pressured into unnecessary tests.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I didn't consult with the doctor about my procedure, I consulted with his clinical team only. I never really saw the doctor until my very last ultrasound and then only for retrieval surgery right before and right after. I was in line for retrieval day next to two other patients in prep and recovery. Every time I call in on the phone I got a different staff person and they didn't know me.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I was prescribed Follistim, Menopur, Ganirelix, and Ovidrel. I ended up not needing to use all of the Follistim due to overstimulation. I don't remember what was prescribed to help with overstimulation though. I was monitored every other day by ultrasound as my follicles with eggs grew. I took the Ovidrel 24-36 hours prior to retrieval.
How competent was Jeremy Groll at LGBTQ+ care?
I think the paperwork is very heterosexually gendered. I never felt overlooked as an LGBTQ+ person though. I think Dr. Groll isn't exactly aware that couples like us can't just keep trying on our own in-between treatment cycles though.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nurses are the heart and soul of Springcreek. They are so kind, so caring, and very approachable. I appreciated their thoughtfulness and sympathy after my wife and I had a negative pregnancy test again. I would say they do need to assign primary nurse coordinators and make sure those nurses are always interacting with a set cohort of patients. It seems this past year that they have had a lot of changeover on the nurse team.
Describe your experience with SpringCreek Fertility.
The clinic is expanding to auxiliary branches way too quickly without properly training new staff. It seems like, to me as a patient, that the Dayton branch is being crammed with new patients while running the Dr. around the region; at the expense and frustration of current patients. We have had two very frustrating mistakes by the clinic in prescriptions and scheduling. The wait time between treatments is unacceptably long. As an LGBTQ+ couple, we feel that we've been pushed to the bottom of the start line with each treatment cycle and the clinic sends you back to square one. They do not act as if they know you on the clinical management side. They seem like a good clinic with a good success rate but we have struggled to connect with them after two years. However, they have quality facilities, good nurses, and top-notch equipment. They are a bit pricey it seems too. They need to add more doctors to the team to help.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Meds were about $1,500 for egg retrieval treatments. The whole thing and procedure is about around $17,500 total I believe.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
We were not pushed to do multiple embryos, in fact it was signed-off to acknowledge one and one only would be used per treatment cycle.
How competent was SpringCreek Fertility at LGBTQ+ care?
They were fine. They don't discriminate. They could do a better job of noting on the paperwork neutral non-gendered labels for the partners.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at SpringCreek Fertility.
We used donor sperm. They provided a list of donor centers they recommended but we did our own research and found a different one out of California. It seems to have been okay to coordinate, but we did all of the coordination, not our clinic really.
What specific things went wrong at SpringCreek Fertility?
Failed to call in prescriptions to pharmacy
Provided conflicting information
Canceled a cycle due to clinic error
Describe the specific things that went wrong at SpringCreek Fertility.
One of our treatment cycles was cancelled due to the clinic's scheduling error after my wife had already started her Estrace regime.
Another time we were not given a prescription and it was assumed called in and it messed up our scheduling and timed treatment so that had to be pushed further out in the calendar.
And then I got overstimulated in my egg retrieval and had to be monitored for additional ultrasounds and drugs.
During our first consult (via telemedicine due to COVID-19) he [Dr. Groll] never introduced himself, asked which one of us (my wife or myself) would be carrying, nor asked ANY questions about our experiences, plans, medical history, etc. He just looked at my intake form, made some assumptions, and started reading off percentages based on a "perfectly fertile woman." We didn't get any personalized information during the entire hour-long session.
[nurses of SpringCreek Fertility have] Great communication, very proactive, and very understanding...as a same-sex couple, we didn't feel uncomfortable because of our sexuality, but did feel shamed and misunderstood because of the approach we were taking to making our family. New patients should know to ask about any legal logistics up front if they aren't in the category of a "traditional" male/female couple with biological infertility using the male partner's sperm. If using donor sperm, make sure the clinic is 100% forthright about their policies.
How was your experience with Jeremy Groll at SpringCreek Fertility?
We ended our consult feeling discouraged, misunderstood, and frankly shamed for the approach we are taking to starting a family. We had more questions after the consult than we did before. My spouse is a medical provider and I have done a lot of research, so we wanted technical information about which medications and approaches he suggested for IUI based on my cycle and history. Instead, we got some general percentages of success rates and multiple answers to our questions in the form of "then, we will make you ovulate." Because he never asked me about my body or history, I felt like he was just suggesting this general approach and that he felt like he knew what was best - at several points, I felt like it was wrong for me to be asking questions. I have never felt more uncomfortable or discouraged following a medical appointment!
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
If you like lots of medical detail (instead of general explanations), don't expect that. If you like warmth or personalized treatment, I didn't experience that either.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
During our first consult (via telemedicine due to COVID-19) he never introduced himself, asked which one of us (my wife or myself) would be carrying, nor asked ANY questions about our experiences, plans, medical history, etc. He just looked at my intake form, made some assumptions, and started reading off percentages based on a "perfectly fertile woman." We didn't get any personalized information during the entire hour-long session.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
He suggested blood testing (he would not tell us which tests), followed by a hysterosonogram. For an IUI cycle, he said he would "make me ovulate" but would not explain which medications he suggested for this.
Describe your experience with the nursing staff at SpringCreek Fertility.
Great communication, very proactive, and very understanding.
Describe your experience with SpringCreek Fertility.
All of our friends have had great experiences here. And, as a same-sex couple, we didn't feel uncomfortable because of our sexuality, but did feel shamed and misunderstood because of the approach we were taking to making our family. New patients should know to ask about any legal logistics up front if they aren't in the category of a "traditional" male/female couple with biological infertility using the male partner's sperm. If using donor sperm, make sure the clinic is 100% forthright about their policies. Using a known donor or surrogate - go somewhere else.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
We did not get to this stage because we could not pursue treatment with this clinic due to their policies.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
NA
What specific things went wrong at SpringCreek Fertility?
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at SpringCreek Fertility.
The clinic did not explain their policies for known/directed donor sperm at any point during our initial phone calls or during either of the consults (one with each doctor) that we did. These policies include three mandatory visits with a psychologist prior to beginning treatment, which we found to be a stigmatizing and unnecessary burden on our already stressful and complex journey. Rather than telling us about this policy ahead of time, we found out about it when the nurse called me to schedule my treatment. We were absolutely devastated and didn't feel comfortable moving forward with treatment despite the good reputation of the clinic and its convenience to our location.
Doctor Jeremy Groll: Met him once for a procedure. Never saw him again after that. No bed side manner. I’m not sure I ever even passed him in the building again. He didn’t spend any additional time in room to explain anything. He left that up to the nurse...At another appointment, our IUI was over an hour and a half past appointment. No one came in to explain why, and we were worried that the sperm was not going to be as quality, due to how many hours late it was injected.
There was only one nurse [at SpringCreek Fertility] out of at least 6 that we saw at our appointments, over a 6 month span. Only one nurse was remembered. Only one out of several showed compassion...The IUI procedure was $1,100. The sperm sample/ lab fee, was an additional $300. The medication and supplements for my husband and I were about $400.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Doctor Jeremy Groll: Met him once for a procedure. Never saw him again after that. No bed side manner. I’m not sure I ever even passed him in the building again. He didn’t spend any additional time in room to explain anything. He left that up to the nurse.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Staff is not informed on numerous things. You may never even meet Dr. Groll. Some staff aren’t adequately trained. You will definitely be treated like a number. Go somewhere else.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
At 1 of our several appointments, the front staff forgot about us. At another appointment, our IUI was over an hour and a half past appointment. No one came in to explain why, and we were worried that the sperm was not going to be as quality, due to how many hours late it was injected.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I asked for my husband’s print out of sperm sample used for our second IUI procedure. I was denied and told that it was property of the FDA! We were happily given our copy the first treatment we did with this office so I was confused as to why we were told no. Even more confused we were told it belonged to the Food & Drug Administration...
Describe your experience with the nursing staff at SpringCreek Fertility.
There was only one nurse out of at least 6 that we saw at our appointments, over a 6 month span. Only one nurse was remembered. Only one out of several showed compassion.
Describe your experience with SpringCreek Fertility.
The front desk was very uneducated on what went on in the office. 2 females at front desk forgot that we were sitting in the waiting area for an appointment. We were also told inaccurate information twice, instead of front desk person simply asking the lab the correct answer.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
The IUI procedure was $1,100. The sperm sample/ lab fee, was an additional $300. The medication and supplements for my husband and I were about $400.
What specific things went wrong at SpringCreek Fertility?
Provided conflicting information
Describe the specific things that went wrong at SpringCreek Fertility.
It’s very embarrassing to be told you can’t have a copy of your own sperm count, and then told that it’s property of the Food and Drug administration! Especially after there was no issue with receiving a copy of sperm count first IUI round. Then at a different appointment, IUI appointment, very time sensitive, was done almost 2 hours after appointment.
after our initial consultation I never saw or spoke with Dr. Groll through the rest of our appointments and treatment with him. That made me feel more like a number than an important human...he went over all our questions about treatment and IVF in detail and put us at ease with that potential future decision...We went ahead with an IUI the following month but never saw him for any of the ultrasounds or the actual IUI except in the hallway on our way out
They [SpringCreek Fertility nurses] were wonderful, kind and caring through out my treatment there...our Initial consultation was $400 and fertility testing was around 1,000+ Our IUI total was $1,300-1,400...Great team, friendly staff. I enjoyed working with Dr.Grolls staff a lot. They were professional, but really tried to make the most of a crummy reality, like making you laugh with sperm pen holders in the office or a sperm stress ball to hold if nervous during your procedure.
How was your experience with Jeremy Groll at SpringCreek Fertility?
At our first consultation I was impressed with his knowledge. It was our first experience working with a fertility doctor and he went over all our questions about treatment and IVF in detail and put us at ease with that potential future decision.
After extensive testing on my husband and I both, it was decided to do an IUI. I went for my baseline ultrasound where the tech found what she believed was a 5.5 cm Endometrioma and also a corpus luteum cyst. It was communicated through his staff that the IUI needed to be put on hold while I went on a cycle of birth control to see how those cysts responded. When questioned if surgery needed to happen, he said no, that he could get work around it and get me pregnant faster with out the risks of scarring that surgery would potentially have. We went ahead with an IUI the following month but never saw him for any of the ultrasounds or the actual IUI except in the hallway on our way out. That was disappointing to us. It started to feel very impersonal and we started questioning if this cyst wasn’t supposed to be there, regardless of risk, shouldn’t it come out?!?
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Have your questions well thought out and written down because you only have a general time slot and you don’t want to be on the way home and think of something you wished you would have asked
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
after our initial consultation I never saw or spoke with Dr. Groll through the rest of our appointments and treatment with him. That made me feel more like a number than an important human.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Sept 2019 : extensive testing on both my husband and I. The only thing a little high was my elevated killer cells which he said we would treat with prednisone after IUI/ovulation for precaution.
Oct 2019 : scheduled IUI. Baseline ultrasound found cysts, so I was put on a cycle of birth control to see how they responded. 5.5 cm cyst hadn’t changed.
Nov 2019: medicated cycle of letrozole with IUI and prednisone following IUI until period came. IUI was unsuccessful.
We felt led at that point to get a second opinion on the 5.5 cm cyst that was pointing to be an Endometrioma due to coloring and shading shown on ultrasound.
Describe your experience with the nursing staff at SpringCreek Fertility.
I loved Dr. Grolls nursing staff. They were wonderful, kind and caring through out my treatment there!
Describe your experience with SpringCreek Fertility.
Great team, friendly staff. I enjoyed working with Dr.Grolls staff a lot. They were professional, but really tried to make the most of a crummy reality, like making you laugh with sperm pen holders in the office or a sperm stress ball to hold if nervous during your procedure.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I don’t remember exact numbers but our Initial consultation was $400 and fertility testing was around 1,000+
Our IUI total was $1,300-1,400
After failed multiple frozen embryo transfers, I felt like he [Dr. Groll] did not change protocols or adjust course adequately. Before each transfer he would state that everything looked good and he was very hopeful and my chances were high. But after several transfers, still no results. Anytime I suggested additional testing or other treatment options, he would say that those treatments didn't work and I was shot down every time.
[SpringCreek Fertility] Very nice and new practice. Lots of attention to support groups. Staff is very friendly. Unfortunately, being a new practice, many of the staff was not very well trained or knowledgeable. From the fresh out of college physician's assistant, to billing and administrative.... They are expanding to open an office in Columbus and have also added support groups in Cincinnati. They seem very big on marketing and selling the practice right now, and I believe they are losing patient focus.
How was your experience with Jeremy Groll at SpringCreek Fertility?
After failed multiple frozen embryo transfers, I felt like he did not change protocols or adjust course adequately. Before each transfer he would state that everything looked good and he was very hopeful and my chances were high. But after several transfers, still no results. Anytime I suggested additional testing or other treatment options, he would say that those treatments didn't work and I was shot down every time.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
We went to this clinic for over a year without results. We should have left much sooner to seek help elsewhere.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Very kind and friendly staff
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Antagonist protocol used. He does not use Lupron. Made very little changes in protocol from cycle to cycle.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: IVF team )
Nurses were somewhat knowledgeable, but at times hard to get ahold of. Best to communicate through email. I have been a patient at the practice longer than any of the nurses have worked there.
Describe your experience with SpringCreek Fertility.
Very nice and new practice. Lots of attention to support groups. Staff is very friendly. Unfortunately, being a new practice, many of the staff was not very well trained or knowledgeable. From the fresh out of college physician's assistant, to billing and administrative. Dr. Groll himself has extensive experience, but seemingly unable to budge on making adjustments to protocols. I asked about trying several different tests and treatments and was shot down every time. They are expanding to open an office in Columbus and have also added support groups in Cincinnati. They seem very big on marketing and selling the practice right now, and I believe they are losing patient focus. I went through several IVF Cycles there, and totally feel like I wasted my money. Before each cycle I was told my chances were great and everything looked good and I feel like I was giving false hope so that they could just get more money out of me. My biggest regret is not transitioning care for switching practices after my 3rd failed cycle.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Average around $15,000 per IVF cycle
What specific things went wrong at SpringCreek Fertility?
Lost paperwork
Failed to call with results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at SpringCreek Fertility.
I am a healthcare professional myself, and was disappointed by how information and details were conveyed and handled.
We did IVF and it failed miserable. I got a second opinion and they said that the dosages and time of egg retrieval were inappropriate. When the cycle failed, he [Dr Groll] said he would just do the same thing again, and what? Expect a different result?
[SpringCreek] is a nice, new clinic...[The staff] were friendly, but didn't seem very knowledgable....I had to request my records 4 times before they were sent to a second opinion. I was told the wrong time for appointments as well.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I would never recommend him to another person. He only offers one protocol despite the outcome, and his patient work-up is poor. His technique seems terrible after my experience with another doctor. I almost felt like my experiences bordered on malpractice.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Don't even set foot in the door.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
He would never call you - you always have to speak to a nurse. He was not willing to take time to discuss treatments.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We did IVF and it failed miserable. I got a second opinion and they said that the dosages and time of egg retrieval were inappropriate. When the cycle failed, he said he would just do the same thing again, and what? Expect a different result?
Describe your experience with the nursing staff at SpringCreek Fertility.
They were friendly, but didn't seem very knowledgable.
Describe your experience with SpringCreek Fertility.
It is a nice, new clinic.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
It was more expensive than other locations
What specific things went wrong at SpringCreek Fertility?
Failed to call in prescriptions to pharmacy
Failed to send your chart to another clinic
Provided conflicting information
Failed to consider drug intolerance
Describe the specific things that went wrong at SpringCreek Fertility.
I had to request my records 4 times before they were sent to a second opinion. I was told the wrong time for appointments as well.
Told I would get 14 eggs and got 5. Mistimed my trigger. Did not order correct labs. Missed three fibroids (one large) that after I transferred care due to poor results, my new doctor immediately caught them. ... I asked multiple times about a laparoscopy and he said that was totally unnecessary. When my new doctor did it, I had severe endometriosis, one of the worst cases he had ever seen. He said the IUIs Dr. Groll did had no chance of working. Made decisions based on scheduling rather than chance of success.
Strengths: beautiful office [SpringCreek]. Parking is easy. Location is convenient. Weaknesses: the Doctor missed too many things with my cycles and that of others. The doctor only does a couple different protocols. If your case is at all complicated, it is too much for them. I really wish I had gone elsewhere sooner. ... Incorrect workup. Triggered too early. Told things wouldn’t work, then told they would. Told I would get much better results than I did.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Told I would get 14 eggs and got 5. Mistimed my trigger. Did not order correct labs. Missed three fibroids (one large) that after I transferred care due to poor results, my new doctor immediately caught them. Did a fresh transfer that other reproductive endocrinologist said was completely inappropriate with a high progesterone and missed fibroids. I asked multiple times about a laparoscopy and he said that was totally unnecessary. When my new doctor did it, I had severe endometriosis, one of the worst cases he had ever seen. He said the IUIs Dr. Groll did had no chance of working. Made decisions based on scheduling rather than chance of success.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Get another opinion.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Did 3 IUIs and 2 IVFs. Gave contradicting information.
Describe your experience with SpringCreek Fertility.
Strengths: beautiful office. Parking is easy. Location is convenient.
Weaknesses: the Doctor missed too many things with my cycles and that of others. The doctor only does a couple different protocols. If your case is at all complicated, it is too much for them. I really wish I had gone elsewhere sooner.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
10,000 plus meds
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Fine with multiple transfer. He transferred two PgS normal embryos to my friend.
What specific things went wrong at SpringCreek Fertility?
Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to order appropriate test
Lost results
Provided conflicting information
Describe the specific things that went wrong at SpringCreek Fertility.
Incorrect workup. Triggered too early. Told things wouldn’t work, then told they would. Told I would get much better results than I did.
Our biggest complaint was not getting to see him [Dr. Jeremy Groll] very much at all. We saw either his PA or NP most, but we know that they consult with him. Overall, he is extremely knowledgeable and good at what he does...Baseline ultrasound to check if the ovaries are “quiet”, Letrozole for 5 days after, ultrasound to check if a mature egg is going to release, trigger shot, insemination 2-3 days later, progesterone if needed, TWW, and results. It was a pretty standard IUI with meds cycle. He was going to change the protocol after our high DFI and NK cells diagnosis at the end of our 3 cycle package, but we decided not to go further.
Staff [at SpringCreek Fertility] are all friendly and personal. They understand why patients are there at their clinic and are sensitive about that...The NP was very compassionate and explained everything in detail...Expect not to see him [doctor] every visit if it’s IUI...$3,000+ for 3 rounds of IUI...was going to change the protocol after our high DFI and NK cells diagnosis at the end of our 3 cycle package, but we decided not to go further....
How was your experience with Jeremy Groll at SpringCreek Fertility?
Our biggest complaint was not getting to see him very much at all. We saw either his PA or NP most, but we know that they consult with him. Overall, he is extremely knowledgeable and good at what he does.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Expect not to see him every visit if it’s IUI.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Staff were all compassionate and understand why we were there. Dr. Groll’s bedside manner was pretty good too.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Baseline ultrasound to check if the ovaries are “quiet”, Letrozole for 5 days after, ultrasound to check if a mature egg is going to release, trigger shot, insemination 2-3 days later, progesterone if needed, TWW, and results. It was a pretty standard IUI with meds cycle. He was going to change the protocol after our high DFI and NK cells diagnosis at the end of our 3 cycle package, but we decided not to go further.
Describe your experience with your nurse at SpringCreek Fertility.
The NP was very compassionate and explained everything in detail.
Describe your experience with SpringCreek Fertility.
Staff are all friendly and personal. They understand why patients are there at their clinic and are sensitive about that. Dr. Groll is very knowledgeable and a great doctor to go to when dealing with fertility issues.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.