Rated 8.6
Strongly recommend: 74%Neutral: 12%Don't recommend: 14%8.6
74% strongly recommend
78 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
6.5
6.5
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
Lackland AF Base
Fellowship
U. of North Carolina

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jeremy Groll works at

SpringCreek Fertility
Rated 8.7
Strongly recommend: 78%Neutral: 8%Don't recommend: 14%8.7

At 1 office

Dayton
7095 Clyo Road
Dayton, OH 45459
937-458-5084
Explore Clinic

78 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 29
European
Income $50K - $99K
Teacher
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
I didn’t speak to him [Dr. Jeremy Groll] directly but he was through in his results and communicated well through the nurses. He was as clear as he could be and I felt well taken care of! He ordered tests that would give the best picture of my situation...Ask as many questions as you feel necessary! He will answer them, or find the answer!
[SpringCreek Fertility] Strengths: excellent communication, friendliness, welcoming energy, everyone was knowledgable and explained every question I had Weaknesses: distance- some procedures were not offered at my Columbus office so I needed to travel to Dayton...The nurses were incredibly personable, kind and knowledgable. You could tell they were all briefed on my situation and were all on the same page.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I didn’t speak to him directly but he was through in his results and communicated well through the nurses. He was as clear as he could be and I felt well taken care of! He ordered tests that would give the best picture of my situation.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Ask as many questions as you feel necessary! He will answer them, or find the answer!
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Results were explained well and thoroughly
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Full work up of genetics, family history and hormone levels. Physical exam.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Shelby)
The nurses were incredibly personable, kind and knowledgable. You could tell they were all briefed on my situation and were all on the same page.
Describe your experience with SpringCreek Fertility.
Strengths: excellent communication, friendliness, welcoming energy, everyone was knowledgable and explained every question I had Weaknesses: distance- some procedures were not offered at my Columbus office so I needed to travel to Dayton
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
N/A because I was not paying for my care
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
N/A
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
10
Age 28 - 30
3 IUI
1 IVF
Donor Sperm
PCOS
Poor Egg Quality
Immunological
Recurrent Pregnancy Loss
Prefer not to answer
Income $50K - $99K
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Groll] was always very informative. He would take the time to fully and clearly answer any and every question. He was always available on the after hours phone if there was an emergency. I wish I got to meet with Him at every appointment but they are fully scheduled and he is always present when it's important or procedure Day. When I lost my 2nd baby he ran every test he could to find answers and he adjusted the protocol accordingly.
The [SpringCreek Fertility] clinic is an awesome clinic. Every single employee is super friendly. Sometimes the nurses didn't communicate the best with each other. So you had to make sure you knew what was going on so you could keep them on the same page. But most time everything was okay.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He was always very informative. He would take the time to fully and clearly answer any and every question. He was always available on the after hours phone if there was an emergency. I wish I got to meet with Him at every appointment but they are fully scheduled and he is always present when it's important or procedure Day. When I lost my 2nd baby he ran every test he could to find answers and he adjusted the protocol accordingly.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Just do it, he is the best doctor In my opinion. He will guide you the right way.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll was very polite. He always made me feel like he genuinely cared.
Describe your experience with SpringCreek Fertility.
The clinic is an awesome clinic. Every single employee is super friendly. Sometimes the nurses didn't communicate the best with each other. So you had to make sure you knew what was going on so you could keep them on the same page. But most time everything was okay.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 43 - 44
3 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Operations
2nd of 2 Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
very pleased at the level of information provided by Dr. Jeremy Groll. He was also very open to looking at different ways to approach my situation...The only negative is that I wish we would have considered immunological issues sooner...always gave me the time I needed to ask questions and discuss options...I never felt rushed.
Nurses and medical assistants of [SpringCreek Fertility] were great to work with in the office and over the phone...Clinic is new, modern, well run. Downside is that it is very busy and some follow ups, like after failed transfers, didn't occur for about 2 weeks after negative pregnancy results. Positive is always gave you time you needed...staff always gave me the time I needed to ask questions and discuss options
How was your experience with Jeremy Groll at SpringCreek Fertility?
I'm a details person so was very pleased at the level of information provided by Dr. Groll. He was also very open to looking at different ways to approach my situation, much more so than my first clinic. The only negative is that I wish we would have considered immunological issues sooner. Hes referred me to another specialist and I made the appointment in October 2019 for a May 2020 first available appointment.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be open minded and ask whatever questions you have.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll and his staff always gave me the time I needed to ask questions and discuss options. I never felt rushed.
Describe your experience with the nursing staff at SpringCreek Fertility.
Nurses and medical assistants were great to work with in the office and over the phone.
Describe your experience with SpringCreek Fertility.
Clinic is new, modern, well run. Downside is that it is very busy and some follow ups, like after failed transfers, didn't occur for about 2 weeks after negative pregnancy results. Positive is always gave you time you needed.
10
Doctor
Jeremy Groll
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
7
NPS
8
Age 37 - 39
3 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Groll] explained things well. He was very kind and available to answer questions. He was resistant to discussing alternate treatments or test that i wanted such as immune protocol and allergy protocol. I did not achieve any pregnancy with dr groll which was very disappointing.... Strengths are they [SpringCreek Fertility] are all helpful and knowledgeable. The focus on money and payments would be a weakness. I dont know what else to say. None of my treatments did not work, i did not achieve a viable pregnancy
Everyone in the office [SpringCreek Fertility] is very helpful and willing to go above and beyond... Strengths are they are all helpful and knowledgeable. The focus on money and payments would be a weakness. I dont know what else to say. None of my treatments did not work, i did not achieve a viable pregnancy... He [Dr. Groll] explained things well. He was very kind and available to answer questions. He was resistant to discussing alternate treatments or test that i wanted such as immune protocol and allergy protocol.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He explained things well. He was very kind and available to answer questions. He was resistant to discussing alternate treatments or test that i wanted such as immune protocol and allergy protocol. I did not achieve any pregnancy with dr groll which was very disappointing.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be open minded
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Everyone in the office is very helpful and willing to go above and beyond
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I dont remember rationale but it didnt work
Describe your experience with the nursing staff at SpringCreek Fertility.
The nursong staff was very helpful
Describe your experience with SpringCreek Fertility.
Strengths are they are all helpful and knowledgeable. The focus on money and payments would be a weakness. I dont know what else to say. None of my treatments did not work, i did not achieve a viable pregnancy
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
750 per iui cycle
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
No
What specific things went wrong at SpringCreek Fertility?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at SpringCreek Fertility.
I had a missed appt on my chart that i didnt know about. I did not achieve pregnancy
7
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 26 - 28
3 IUI
Donor Sperm
Uterine Fibroids
Black or African-American
Income $0 - $49K
Investment Banker
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Groll and staff are awesome and are always very kind.... Very knowledgeable, patient and understanding wouldn’t choose anyone else! Dr Groll covers all questions, worries and concerns I would recommend him a thousand times although I have gotten pregnant yet I am very happy with Dr Groll and the hope that he gives to me as a patient.... Ask questions he’s always happy to answer!... Iui....sonogram, meds, sonogram, insemination, repeat!
New patients should be optimistic and just be open and honest with how you’re feeling this clinic [SpringCreek Fertility] is very understanding of ppls individual needs, wants and desires. Also be patient with the process, it hard!! But it helps.... [Cost Of Treatment] 3 rounds of iui for a little over 3 thousand dollars.... [Nursing Staff] So so caring no weakness from these outstanding ladies they should all wear their nursing gear with pride!
How was your experience with Jeremy Groll at SpringCreek Fertility?
Very knowledgeable, patient and understanding wouldn’t choose anyone else! Dr Groll covers all questions, worries and concerns I would recommend him a thousand times although I have gotten pregnant yet I am very happy with Dr Groll and the hope that he gives to me as a patient.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Ask questions he’s always happy to answer!
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr Groll and staff are awesome and are always very kind.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Iui....sonogram, meds, sonogram, insemination, repeat!
Describe your experience with the nursing staff at SpringCreek Fertility.
So so caring no weakness from these outstanding ladies they should all wear their nursing gear with pride!
Describe your experience with SpringCreek Fertility.
New patients should be optimistic and just be open and honest with how you’re feeling this clinic is very understanding of ppls individual needs, wants and desires. Also be patient with the process, it hard!! But it helps.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
3 rounds of iui for a little over 3 thousand dollars.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2017, Successful
NPS
10
NPS
10
Age 38 - 40
2 IVF
Endometriosis
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr GROLL and his office staff make you feel like family.... I was well taken care of by dr groll. I feel like he may be getting a little to big practice wise and feel a little like a number going in there anymore but still would highly recommend home because he is so knowledgeable.... State of the art clinic [SpringCreek Fertility] with very knowledgeable staff. Staff not communicating like they used to because there are so many now. Felt more personable before.
Dr GROLL and his office staff make you feel like family.... State of the art clinic with very knowledgeable staff. Staff not communicating like they used to because there are so many now. Felt more personable before. But would not make me not come to their clinic.... Multiple requests for medications to be prior authorized and ordered and the lack of communication regarding medication ordering which made the whole process very stressful.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I was well taken care of by dr groll. I feel like he may be getting a little to big practice wise and feel a little like a number going in there anymore but still would highly recommend home because he is so knowledgeable.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Trust him
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr GROLL and his office staff make you feel like family.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Kris)
Felt very unorganized.
Describe your experience with SpringCreek Fertility.
State of the art clinic with very knowledgeable staff. Staff not communicating like they used to because there are so many now. Felt more personable before. But would not make me not come to their clinic.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Seems to be age dependent.
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at SpringCreek Fertility.
Multiple requests for medications to be prior authorized and ordered and the lack of communication regarding medication ordering which made the whole process very stressful. Especially when meds were supposed to be started that day or the next.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 34
1 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Other
Income $200K - $499K
Doctor
1st of 3 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We did IVF and it failed miserable. I got a second opinion and they said that the dosages and time of egg retrieval were inappropriate. When the cycle failed, he [Dr Groll] said he would just do the same thing again, and what? Expect a different result?
[SpringCreek] is a nice, new clinic...[The staff] were friendly, but didn't seem very knowledgable....I had to request my records 4 times before they were sent to a second opinion. I was told the wrong time for appointments as well.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I would never recommend him to another person. He only offers one protocol despite the outcome, and his patient work-up is poor. His technique seems terrible after my experience with another doctor. I almost felt like my experiences bordered on malpractice.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Don't even set foot in the door.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
He would never call you - you always have to speak to a nurse. He was not willing to take time to discuss treatments.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We did IVF and it failed miserable. I got a second opinion and they said that the dosages and time of egg retrieval were inappropriate. When the cycle failed, he said he would just do the same thing again, and what? Expect a different result?
Describe your experience with the nursing staff at SpringCreek Fertility.
They were friendly, but didn't seem very knowledgable.
Describe your experience with SpringCreek Fertility.
It is a nice, new clinic.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
It was more expensive than other locations
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at SpringCreek Fertility.
I had to request my records 4 times before they were sent to a second opinion. I was told the wrong time for appointments as well.
0
Doctor
Jeremy Groll
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
6
Age 33 - 34
1 IVF
Male Factor
PCOS
Poor Egg Quality
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
Prefer not to answer
Surrogacy With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Not sure
[Dr. Groll is] very personable and empathetic... He’s great and communicates well if you’re an in-state patient. Once you become an out-of-state patient though, communication goes out the window. He’s a great doctor. But I wish my last transfer’s protocol was a little different....He prefers transferring only one embryo at a time... The clinic [SpringCreek] is AMAZING. Clean. Welcoming. The receptionists are so great. Kind and personable. The embryologist is amazing too.
The clinic [SpringCreek Fertility] is AMAZING. Clean. Welcoming. The receptionists are so great. Kind and personable. The embryologist is amazing too. They have the most up-to-date technologies. The lab is convenient and clean.... They were great but don’t communicate that well when you’re an out-of-state patient... [Dr. Groll] prefers transferring only one embryo at a time
How was your experience with Jeremy Groll at SpringCreek Fertility?
He’s great and communicates well if you’re an in-state patient. Once you become an out-of-state patient though, communication goes out the window. He’s a great doctor. But I wish my last transfer’s protocol was a little different.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be your own advocate
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
He’s very personable and empathetic
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I don’t remember
Describe your experience with the nursing staff at SpringCreek Fertility.
They were great but don’t communicate that well when you’re an out-of-state patient
Describe your experience with SpringCreek Fertility.
The clinic is AMAZING. Clean. Welcoming. The receptionists are so great. Kind and personable. The embryologist is amazing too. They have the most up-to-date technologies. The lab is convenient and clean.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I spent over 15k
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
He prefers transferring only one embryo at a time
8
Doctor
Jeremy Groll
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Unsuccessful
NPS
9
NPS
10
Age 30 - 31
1 IVF
Male Factor
Unexplained
Other
Income $50K - $99K
Doctor
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Very knowledgeable and approachable, he [Dr. Groll] pays attention to detail and creates individualized plan that fits my needs. Caring and professional, timely during appointments. Office appointments always run very smoothly. Would highly recommend....Prefers single embryo transfer...The treatment calendars they [SringCreek Fertility] create for IVF are so helpful. Very responsive to phone messages....Very caring and helpful throughout the process
Clinic [SpringCreek Fertility] runs very efficiently with low wait times, rooms are clean and privacy overall is preserved. Convenience of getting labs drawn in office is a plus. All staff are very professional. The treatment calendars they create for IVF are so helpful....Very caring and helpful throughout the process. Usually take about 24 hours to return phone calls.... [Dr. Groll] pays attention to detail and creates individualized plan that fits my needs. Caring and professional, timely during appointments.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Very knowledgeable and approachable, he pays attention to detail and creates individualized plan that fits my needs. Caring and professional, timely during appointments. Office appointments always run very smoothly. Would highly recommend.
Describe your experience with the nursing staff at SpringCreek Fertility.
Very caring and helpful throughout the process. Usually take about 24 hours to return phone calls.
Describe your experience with SpringCreek Fertility.
Clinic runs very efficiently with low wait times, rooms are clean and privacy overall is preserved. Convenience of getting labs drawn in office is a plus. All staff are very professional. The treatment calendars they create for IVF are so helpful. Very responsive to phone messages.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Prefers single embryo transfer
9
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 35 - 39
2 IVF
Uterine Fibroids
Unexplained
Prefer not to answer
Income $100K - $199K
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Groll listens to all your concerns and questions and answers them honestly. Treats you with respect through entire process. Very empathetic when things may not go as planned. When a cycle didn't work he showed compassion and never gave up...The same nurses [at SpringCreek] have been with Dr. Groll since I started seeing him and they always know your name and your situation and treat you with great care and compassion...Everything is done in house at this clinic so your not going place to place. It's new and modern.
Everything is done in house at this clinic [SpringCreek] so your not going place to place. It's new and modern....The same nurses have been with Dr. Groll since I started seeing him and they always know your name and your situation and treat you with great care and compassion....Dr. Groll listens to all your concerns and questions and answers them honestly. Treats you with respect through entire process. Very empathetic when things may not go as planned. When a cycle didn't work he showed compassion and never gave up.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll listens to all your concerns and questions and answers them honestly. Treats you with respect through entire process. Very empathetic when things may not go as planned. When a cycle didn't work he showed compassion and never gave up.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Miracles don't happen overnight you have to be patient and follow the right protocol for you.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Cares about you the patient and your situation.
Describe your experience with the nursing staff at SpringCreek Fertility.
The same nurses have been with Dr. Groll since I started seeing him and they always know your name and your situation and treat you with great care and compassion.
Describe your experience with SpringCreek Fertility.
Everything is done in house at this clinic so your not going place to place. It's new and modern.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
10
NPS
10
Age 29 - 31
3 IUI
1 IVF
Poor Egg Quality
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Groll] always lets you know what the plan is and explains everything to you before he does it. He never once made us feel rushed or like he didn’t have time to answer our questions. He has helped us more then we ever thought imaginable...After our failed IVF we had an appointment where we sat and went over all of our potential options. He didn’t make us feel like we had no other choice but IVF and was so willing to continue how we wanted to help us achieve our goal!
I cannot day enough good things about this [SpringCreek Fertility] team. We always feel like family going in. They greet you with love and smiles...Our 3 rounds of IUI cost us $3,000 out of pocket. And our IVF $16,000 out of pocket...Dr.Groll never once made us feel rushed. He always took the time to explain every procedure to us and always asked if we had any questions. I can’t imagine going through any of this with any other group of people.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is an amazing doctor. He always lets you know what the plan is and explains everything to you before he does it. He never once made us feel rushed or like he didn’t have time to answer our questions. He has helped us more then we ever thought imaginable. Though we may not have our baby yet we know we will get there with the help of doctor Groll.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Take the time to ask him questions. He doesn’t rush or make you feel unwanted to be sure to write a list of things to help you remember what you want to ask.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Human. He was very gentle yet very realistic. He knows how to make you feel very comfortable with everything that’s going on.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We didn’t know yet why we couldn’t get pregnant so Dr.Groll advised us that we could start off doing IUI. Once 3 rounds failed we went into IVF where we got 16 eggs, but 1 embryo due to my eggs not being mature at the time the release. After our failed IVF we had an appointment where we sat and went over all of our potential options. He didn’t make us feel like we had no other choice but IVF and was so willing to continue how we wanted to help us achieve our goal!
Describe your experience with the nursing staff at SpringCreek Fertility.
They are amazing. I cannot day enough good things about this team. We always feel like family going in. They greet you with love and smiles!
Describe your experience with SpringCreek Fertility.
They are amazing! Not one thing bad I can say about any of them. When we first started our journey with them we were nervous. We went into this unknown scary world of infertility. The moment we walked into the door they made us feel so special. They made a not so great time in our lives a little better. They instantly made us feel comfortable. Dr.Groll never once made us feel rushed. He always took the time to explain every procedure to us and always asked if we had any questions. I can’t imagine going through any of this with any other group of people. They have became like family to us.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Our 3 rounds of IUI cost us $3,000 out of pocket. And our IVF $16,000 out of pocket.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr.Groll only like to transfer 1 embryo at a time!
10
Doctor
Jeremy Groll
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
Endometriosis
Male Factor
South Asian
Income $100K - $199K
Doctor
2nd of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Groll recommended we do Human Growth Hormone injections in conjunction with stim meds. He also had a vitamin/supplement protocol he recommended. The other big difference between his protocol and the other clinic I had been to was his recommendation to use PIO IM injections instead of suppositories. ... I appreciated that Dr. Groll took our past experiences into consideration and made a custom treatment plan for us—this was not the case at the previous clinic. Dr. Groll cites many studies supporting his treatment proposals which made me trust his judgement even more.
The clinic [SpringCreek Fertility] was very inviting. I was never made to wait very long and everyone seemed caring and friendly. The technology seemed to be up to date. And the phlebotomists were always nice as well. ... There was one staff member who I did not like. Unfortunately she was also in charge of calling in my prescriptions and did not do a good job following through with the pharmacy.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I appreciated that Dr. Groll took our past experiences into consideration and made a custom treatment plan for us—this was not the case at the previous clinic. Dr. Groll cites many studies supporting his treatment proposals which made me trust his judgement even more.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
I encourage you to ask questions—Dr. Groll seemed more than willing to answer any questions.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Everyone except for one member of his staff was truly lovely. Even when we went back to visit with our daughter though it had been so many months since we had last been seen they remembered us. Dr. Groll also gave us a charm for a bracelet with every step—it’s those little things that meant so much when you are dealing with the emotional rollercoaster of infertility.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Dr. Groll recommended we do Human Growth Hormone injections in conjunction with stim meds. He also had a vitamin/supplement protocol he recommended. The other big difference between his protocol and the other clinic I had been to was his recommendation to use PIO IM injections instead of suppositories.
Describe your experience with the nursing staff at SpringCreek Fertility.
I do not recall any particulars other than always feeling welcome when I came to the office and being treated compassionately
Describe your experience with SpringCreek Fertility.
The clinic was very inviting. I was never made to wait very long and everyone seemed caring and friendly. The technology seemed to be up to date. And the phlebotomists were always nice as well.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
We had met our deductible so we did not have any out of pocket expenses aside from some medications.
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at SpringCreek Fertility.
There was one staff member who I did not like. Unfortunately she was also in charge of calling in my prescriptions and did not do a good job following through with the pharmacy. I am more than happy with everyone else (and our beautiful perfect result) that I plan to go back but will demand Chris not have anything to do with my treatment.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
9
Age 29 - 30
Anovulation
South Asian
Income $0 - $49K
Operations
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Groll is very talented dr ... he was very informative and frank ... he gave his best to treat me ... for certain concerns his treatment plan was good to his .... i will sure go back to him because of his experience and his overall care given to me . ... very experience one of the best in my area even though my first cycle with did ended with miscarriage ... But i will recommend Dr groll as best ivf dr in my area to anyone who is looking to go forward with ivf .
Weakness is untrained and new Finance staff [SpringCreeek Fertility] they need to be more clear when they explain you finical part because finance is equally important as your treatments financial staff needs to be little more compassionate to all patients whether its new or old patient. ... Clinic’s strength is amazing nursing staff ivf team and very talented and experienced Doctor
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr Groll is very talented dr he gave his best to treat me he was very informative and frank for certain concerns his treatment plan was good to his very experience one of the best in my area even though my first cycle with did ended with miscarriage. i will sure go back to him because of his experience and his overall care given to me .
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
I will just tell them to talk clearly with financial team because new staff is not very clear with financial information and instructions.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
ivf team and Dr Groll his incredible even nurses are awesome they take your enough care doctor groll will answer all my questions and take good care of me make me feel like Human . But I am just little concerned about new financial team old financial team was amazing clear with numbers use to explain stuff and very compassionate. Where new finacial team treat is just as and number. But i will recommend Dr groll as best ivf dr in my area to anyone who is looking to go forward with ivf .
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We went for initial visit saw nurse met finance manager met dr groll our meds was ordered and bloodwork was drawn and treatment started.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Yes)
Ivf team nursing staff is amazing one of the best nursing staff I ever know.
Describe your experience with SpringCreek Fertility.
Clinic’s strength is amazing nursing staff ivf team and very talented and experienced Doctor they will give you best care and treatment for you. Weakness is untrained and new Finance staff they need to be more clear when they explain you finical part because finance is equally important as your treatments financial staff needs to be little more compassionate to all patients whether its new or old patient.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
That’s where i am little concern I ended up paying almost 22,000 $ for my first cycle because of lack of information from financial staff.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Dr Groll prefer to transfer eSet because of risk of multiple pregnancy but for my next cycle i will insist him to transfer multiple eggs for me because eSet did not work well for me .
10
Doctor
Jeremy Groll
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
10
Age 28 - 29
Diminished Ovarian Reserve
Endometriosis
Male Factor
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Jeremy Groll] is very straight forward. If you want a doctor that sugar coats things for you he is not for you...very knowledgeable but sometimes to a point of using medical verbiage only...often taken into waiting areas before we could meet with him...We will be trying 3 round of IUI when we are able to. I am on a high dosage of Vitamin D once a week to help get my numbers up...
They [SpringCreek Fertility] are clean and well maintained...coffee available and a lot of info on successes and financial help...they opened a 2nd location and could communicate better with patients about which clinic their appointment is scheduled in...[nurses] are very sweet and friendly. They will sit and talk with you as long as needed at any visit...Dr. Groll is more on the expensive side. IUI is about $1100/cycle and IVF was around $15,000 + medication costs (up to $7,000).
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is very knowledgeable but sometimes to a point of using medical verbiage only and not able to put it into terms that most petiole would understand. He takes his tome to answer any and all questions and explains things to such detail you know exactly what everything means.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He is very straight forward. If you want a doctor that sugar coats things for you he is not for you.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
the wait time was longer before we could get into his office and often taken into waiting areas before we could meet with him.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We will be trying 3 round of IUI when we are able to. I am on a high dosage of Vitamin D once a week to help get my numbers up. My husband is to only take FertilAid and refrain from self gratification as much as possible.
Describe your experience with the nursing staff at SpringCreek Fertility.
They are very sweet and friendly. They will sit and talk with you as long as needed at any visit.
Describe your experience with SpringCreek Fertility.
They are clean and well maintained. They have coffee available and a lot of info on successes and financial help. My only issue is they opened a 2nd location and could communicate better with patients about which clinic their appointment is scheduled in.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Dr. Groll is more on the expensive side. IUI is about $1100/cycle and IVF was around $15,000 + medication costs (up to $7,000).
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
He is strictly one embryo transfer at a time. He says he has better results in successful pregnancies transferring one at a time versus many.
What specific things went wrong at SpringCreek Fertility?
  • Failed to call with results
Describe the specific things that went wrong at SpringCreek Fertility.
We had unrivaled testing done and it took way longer than expected to be called with results.
9
Doctor
Jeremy Groll
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
0
NPS
0
Age 34 - 35
3 IUI
2 IVF
Diminished Ovarian Reserve
Prefer not to answer
1st of 3 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Told I would get 14 eggs and got 5. Mistimed my trigger. Did not order correct labs. Missed three fibroids (one large) that after I transferred care due to poor results, my new doctor immediately caught them. ... I asked multiple times about a laparoscopy and he said that was totally unnecessary. When my new doctor did it, I had severe endometriosis, one of the worst cases he had ever seen. He said the IUIs Dr. Groll did had no chance of working. Made decisions based on scheduling rather than chance of success.
Strengths: beautiful office [SpringCreek]. Parking is easy. Location is convenient. Weaknesses: the Doctor missed too many things with my cycles and that of others. The doctor only does a couple different protocols. If your case is at all complicated, it is too much for them. I really wish I had gone elsewhere sooner. ... Incorrect workup. Triggered too early. Told things wouldn’t work, then told they would. Told I would get much better results than I did.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Told I would get 14 eggs and got 5. Mistimed my trigger. Did not order correct labs. Missed three fibroids (one large) that after I transferred care due to poor results, my new doctor immediately caught them. Did a fresh transfer that other reproductive endocrinologist said was completely inappropriate with a high progesterone and missed fibroids. I asked multiple times about a laparoscopy and he said that was totally unnecessary. When my new doctor did it, I had severe endometriosis, one of the worst cases he had ever seen. He said the IUIs Dr. Groll did had no chance of working. Made decisions based on scheduling rather than chance of success.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Get another opinion.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Did 3 IUIs and 2 IVFs. Gave contradicting information.
Describe your experience with SpringCreek Fertility.
Strengths: beautiful office. Parking is easy. Location is convenient. Weaknesses: the Doctor missed too many things with my cycles and that of others. The doctor only does a couple different protocols. If your case is at all complicated, it is too much for them. I really wish I had gone elsewhere sooner.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
10,000 plus meds
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
Fine with multiple transfer. He transferred two PgS normal embryos to my friend.
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at SpringCreek Fertility.
Incorrect workup. Triggered too early. Told things wouldn’t work, then told they would. Told I would get much better results than I did.
0
Doctor
Jeremy Groll
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 39 - 41
4 IUI
1 IVF
Donor Sperm
PCOS
Uterine Fibroids
Unexplained
Prefer not to answer
Income $50K - $99K
Nurse or HC Services
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Jeremy Groll] has to be one of the most intelligent people I've met. He knows so much about the field of reproductive endocrinology, and always stays up on the current trends and best practices. On top of that, he genuinely cares about each of his patients...He prefers to do a single embryo transfer for the safety of patient and baby...not only treated us like a human, they treated us like family. I'm so happy I have them at my side while going through this journey.
At Springcreek they not only treated us like a human, they treated us like family. I'm so happy I have them at my side while going through this journey...Ask questions if you don't understand. The staff are more than happy to answer questions and help you understand... I love that there were no hidden costs...This clinic is friendly and super supportive. They are like a 2nd family, and truly care about you and what you are going through. They offer extra educational experiences, are encouraging on social media, they are all around a great clinic.... and to top it all off, they have excellent results!
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll has to be one of the most intelligent people I've met. He knows so much about the field of reproductive endocrinology, and always stays up on the current trends and best practices. On top of that, he genuinely cares about each of his patients. I'm so glad I ended up choosing Springcreek for my care.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Ask questions if you don't understand. The staff are more than happy to answer questions and help you understand.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
At Springcreek they not only treated us like a human, they treated us like family. I'm so happy I have them at my side while going through this journey.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nursing staff is so kind and caring.
Describe your experience with SpringCreek Fertility.
This clinic is friendly and super supportive. They are like a 2nd family, and truly care about you and what you are going through. They offer extra educational experiences, are encouraging on social media, they are all around a great clinic.... and to top it all off, they have excellent results!
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I can't remember exact cost, but I love that there were no hidden costs.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
He prefers to do a single embryo transfer for the safety of patient and baby.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
10
Age 32
1 IUI
Donor Sperm
Other
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
The time I met Dr. Groll he was nice and polite. Took the time to explain the process again even though I had been through the process before. He took his time and I didn't feel rushed or pushed out of the office to get to the next patient...he has alot of experience in this field...Him and his nurses took the time to answer questions and explain everything.
The clinic staff [at SpringCreek Fertility] is very professional and makes you feel welcome. I like they make a point to try to remember your name when you walk in. They have went above and beyond to answer questions for me. My wife and I feel very comfortable there...Everytime I spoke with the nurse or anyone at the clinic for that matter, they were very nice and compassionate. They could always answer my questions and didn't make me feel silly for asking them. They always encouraged me to call or stop in if I had additional questions or concerns.
How was your experience with Jeremy Groll at SpringCreek Fertility?
The time I met Dr. Groll he was nice and polite. Took the time to explain the process again even though I had been through the process before. He took his time and I didn't feel rushed or pushed out of the office to get to the next patient.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
It's okay to ask questions and he has alot of experience in this field so trust him in the process.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Him and his nurses took the time to answer questions and explain everything.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I can't remember
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Julie Castellanos)
Everytime I spoke with the nurse or anyone at the clinic for that matter, they were very nice and compassionate. They could always answer my questions and didn't make me feel silly for asking them. They always encouraged me to call or stop in if I had additional questions or concerns.
Describe your experience with SpringCreek Fertility.
The clinic staff is very professional and makes you feel welcome. I like they make a point to try to remember your name when you walk in. They have went above and beyond to answer questions for me. My wife and I feel very comfortable there.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
$1100 per IUI cycle. Plus the cost of medicine, vitamins and donor sperm.
9
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
6
NPS
8
Age 27
3 IUI
Male Factor
Unexplained
Other
East Asian
Other
Income $50K - $99K
Teacher
Doesn't Recommend
Neutral
Unsuccessful
Our biggest complaint was not getting to see him [Dr. Jeremy Groll] very much at all. We saw either his PA or NP most, but we know that they consult with him. Overall, he is extremely knowledgeable and good at what he does...Baseline ultrasound to check if the ovaries are “quiet”, Letrozole for 5 days after, ultrasound to check if a mature egg is going to release, trigger shot, insemination 2-3 days later, progesterone if needed, TWW, and results. It was a pretty standard IUI with meds cycle. He was going to change the protocol after our high DFI and NK cells diagnosis at the end of our 3 cycle package, but we decided not to go further.
Staff [at SpringCreek Fertility] are all friendly and personal. They understand why patients are there at their clinic and are sensitive about that...The NP was very compassionate and explained everything in detail...Expect not to see him [doctor] every visit if it’s IUI...$3,000+ for 3 rounds of IUI...was going to change the protocol after our high DFI and NK cells diagnosis at the end of our 3 cycle package, but we decided not to go further....
How was your experience with Jeremy Groll at SpringCreek Fertility?
Our biggest complaint was not getting to see him very much at all. We saw either his PA or NP most, but we know that they consult with him. Overall, he is extremely knowledgeable and good at what he does.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Expect not to see him every visit if it’s IUI.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Staff were all compassionate and understand why we were there. Dr. Groll’s bedside manner was pretty good too.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Baseline ultrasound to check if the ovaries are “quiet”, Letrozole for 5 days after, ultrasound to check if a mature egg is going to release, trigger shot, insemination 2-3 days later, progesterone if needed, TWW, and results. It was a pretty standard IUI with meds cycle. He was going to change the protocol after our high DFI and NK cells diagnosis at the end of our 3 cycle package, but we decided not to go further.
Describe your experience with your nurse at SpringCreek Fertility.
The NP was very compassionate and explained everything in detail.
Describe your experience with SpringCreek Fertility.
Staff are all friendly and personal. They understand why patients are there at their clinic and are sensitive about that. Dr. Groll is very knowledgeable and a great doctor to go to when dealing with fertility issues.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
$3,000+ for 3 rounds of IUI.
6
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
Tubal Blockage
East Asian
Black or African-American
Income $0 - $49K
Teacher
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jeremy Groll was straightforward and very informative he was patient with us to get a better understanding and explain the procedures in my diagnostic, in a way that we could understand. He asked about previous appointments and was sure to set up future appointments...ask a lot of questions and don’t feel nervous because they want you to be comfortable.
The strength [of SpringCreek Fertility] is they have small office so you’re more than just a number you’re a patient and family. One weakness would probably be just a time we have some scheduling they have to be done But I did appreciate that they offered phone and video calls...The nurses were very nice and checked on me when I haven’t when they haven’t heard from you in a while and he made sure that I understood the steps that needed to be done.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Jeremy Groll was straightforward and very informative he was patient with us to get a better understanding and explain the procedures in my diagnostic, in a way that we could understand. He asked about previous appointments and was sure to set up future appointments.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
I wouldn’t necessarily say advice But to ask a lot of questions and don’t feel nervous because they want you to be comfortable.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I felt welcomed when I went to the clinic. The nurses checked on me and are very informative.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nurses were very nice and checked on me when I haven’t when they haven’t heard from you in a while and he made sure that I understood the steps that needed to be done.
Describe your experience with SpringCreek Fertility.
The strength is they have small office so you’re more than just a number you’re a patient and family. One weakness would probably be just a time we have some scheduling they have to be done But I did appreciate that they offered phone and video calls
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 23 - 24
3 IUI
1 IVF
Endometriosis
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr. Groll has been incredible during this rocky journey. He presented clearly all of our options and answered all of our questions. When anything happened that was outside of the plan, he was quick to make the necessary adjustments, as well as to offer the solution in a kind and compassionate way. He is always pleasant during visits and never appears to be in a rush. I even received a personalized letter of encouragement a few days before my IVF cycle began. I would recommend Dr. Groll to anyone, hands down.
SpringCreek’s strengths include the overwhelming love and compassion given by all of the staff, as well as the knowledge and expertise of Dr. Groll. One weakness is that the clinic is very busy, so wait times for appointments can be long on occasion...I had to lay out of pocket for most expenses. Each consult cost me $140. Each IUI cost roughly $1,300, including medications. My current IVF cycle will end of costing around $17,000, including medications. In total, I will have spent nearly $22,000 by the end of this year.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll has been incredible during this rocky journey. He presented clearly all of our options and answered all of our questions. When anything happened that was outside of the plan, he was quick to make the necessary adjustments, as well as to offer the solution in a kind and compassionate way. He is always pleasant during visits and never appears to be in a rush. I even received a personalized letter of encouragement a few days before my IVF cycle began. I would recommend Dr. Groll to anyone, hands down.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
It is important to have a list of questions ready before meeting with Dr. Groll.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr. Groll has always taken the time to make sure I felt like a priority. He made sure to answer every question and address every concern. He has never appeared “too busy” to help me, even though I know he sees very many patients.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I underwent 3 rounds of IUI with Femara, all of which were unsuccessful. I came in for several monitoring appointment before each IUI in order to check for the appropriate follows growth. None of these cycles were successful, but it was not for a lack of proper care or management. At the start of my IVF cycle, I had a saline sonogram done to verify that my uterus was adequate for pregnancy, as well as some additional bloodwork to rule out infection. I then proceeded with the injectable meds to grow my follicles. I came to monitoring appointments every other day to check follicle counts and growth until it was time for my egg retrieval.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nursing staff is simply wonderful. Everyone is compassionate, kind, and understanding. Many have struggled with infertility at some point in their lives as well. They communicate clearly and always provide information exactly when they say they will.
Describe your experience with SpringCreek Fertility.
SpringCreek’s strengths include the overwhelming love and compassion given by all of the staff, as well as the knowledge and expertise of Dr. Groll. One weakness is that the clinic is very busy, so wait times for appointments can be long on occasion.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
I had to lay out of pocket for most expenses. Each consult cost me $140. Each IUI cost roughly $1,300, including medications. My current IVF cycle will end of costing around $17,000, including medications. In total, I will have spent nearly $22,000 by the end of this year.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
I appreciate Dr. Groll’s professional input as to the number of embryos to transfer. Singleton pregnancies as the safest.
What specific things went wrong at SpringCreek Fertility?
  • Failed to call with results
Describe the specific things that went wrong at SpringCreek Fertility.
The only issue I ever had was that no one called to tell me the results of the environmental bloodwork panel that I had done. This did not affect my treatment in any way.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 36
PCOS
Prefer not to answer
Income $50K - $99K
Operations
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Jeremy Groll] truly cares about your needs and listens to you. You are never pushed or pressure to make any decisions...There are ONLY strengths and no weaknesses. I have never felt more loved by a stranger than I do when I come to Dr. Groll...After many tests, luckily we found out my husbands count was good but I had PCOS. I’ve had many doctors not be able to figure out the issue and Dr Groll figured it out in less than a week. Once we figured that out - we needed to get me to ovulate. I do a baseline test and blood tests to see how my ovaries are. Then I would take a trigger shot in my stomach plus progesterone daily. Along with this, he had me taking melatonin and breath right strips to help with sleeping as well. I’ve done 2 IUIs at this point. First IUI didn’t work and 2nd one did, however we had a miscarriage at 10 weeks.
Strengths [at SpringCreek Fertility]: organized, patient, compassionate, helpful, caring, funny and treat you like family!...They [nurses] are amazing. Prompt, organized, compassionate! When I had a miscarriage on my 2nd IUI - I had tons of hugs when they told me, called to check on me later in the day and wrote me a card and mailed it to me...Each IUI is $1,100. Also, any sit down visits with the doctor runs around $150. I have spend around $3000-$4000 total for 2 IUIs with all meds and testing and IUIs...
How was your experience with Jeremy Groll at SpringCreek Fertility?
There are ONLY strengths and no weaknesses. I have never felt more loved by a stranger than I do when I come to Dr. Groll. I have had my fair share of horrible doctors. I have very high expectations of doctors that are rarely met. Dr Groll never disappoints!
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Go! Don’t waste your time at other fertility clinics. Dr Groll cares.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr Groll doesn’t treat you like a paycheck. He truly cares about your needs and listens to you. You are never pushed or pressure to make any decisions.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
When I first went in to the practice at the beginning of 2019, there were a laundry list of tests that you could have done on yourself and your partner to determine why there is a fertility issue. Each test was explained why there was an advantage to doing it. After many tests, luckily we found out my husbands count was good but I had PCOS. I’ve had many doctors not be able to figure out the issue and Dr Groll figured it out in less than a week. Once we figured that out - we needed to get me to ovulate. I do a baseline test and blood tests to see how my ovaries are. Then I would take a trigger shot in my stomach plus progesterone daily. Along with this, he had me taking melatonin and breath right strips to help with sleeping as well. I’ve done 2 IUIs at this point. First IUI didn’t work and 2nd one did, however we had a miscarriage at 10 weeks.
Describe your experience with the nursing staff at SpringCreek Fertility.
I wish I had the perfect word to describe the nursing staff at Springcreek. They are amazing. Prompt, organized, compassionate! When I had a miscarriage on my 2nd IUI - I had tons of hugs when they told me, called to check on me later in the day and wrote me a card and mailed it to me. Who does that? Nobody, except for the amazing ladies here.
Describe your experience with SpringCreek Fertility.
Strengths: organized, patient, compassionate, helpful, caring, funny and treat you like family! Weaknesses: I wish they were closer to where I live AND I don’t want to “graduate” from them. I would love to always come here as my OB
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Each IUI is $1,100. Also, any sit down visits with the doctor runs around $150. I have spend around $3000-$4000 total for 2 IUIs with all meds and testing and IUIs
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
We have started with IUI at this point. No eSET has been completed.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
7
Age 31
2 IUI
Male Factor
Unexplained
Prefer not to answer
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr Groll is very educated and knows his facts. He explains procedures and gives statistical facts on success rates of different procedures. ... my husband still asks me questions about things that he didn’t understand. ... My first visit included a consultation where we went over my medical history and my husbands medical history. I had several labs drawn. Some which were not covered by insurance. My first round of treatment included femara 5mg for 5 days.
The clinic [SpringCreek] is very clean and up to date. It is very welcoming and furniture and comfortable. The welcome staff is very professional and always have smiles on their faces. They have their own lab technicians where they can draw labs and get same day results. ... I have only had one problem with prescriptions not being ordered or called in. Luckily it was a simple fix.
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr Groll is very educated and knows his facts. He explains procedures and gives statistical facts on success rates of different procedures. Before going to the clinic for the first time I was told that he is kind of awkward. I personally have had no issues with him and think that he is just very smart and knows what he is talking about. Being a nurse I understand a bit more about procedures than a typical patient might so i definitely have a different perspective. my husband still asks me questions about things that he didn’t understand.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
be patient and be honest about symptoms. Even though I haven’t gotten my BFP I am still encouraged that dr groll and his team will help me accomplish my dreams of having a baby.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
The office and it’s staff are very friendly and recognize me every time I am there. They give realistic expectations and educate you on procedures and results
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
My first visit included a consultation where we went over my medical history and my husbands medical history. I had several labs drawn. Some which were not covered by insurance. My first round of treatment included femara 5mg for 5 days. Ultrasounds to assess follicle growth and trigger shot along with timed intercourse. Second round included femara 5mg, trigger shot and IUI. Third round included femara 5mg trigger shot and IUI. I was also placed on several different medications to adjust certain hormone levels.
Describe your experience with the nursing staff at SpringCreek Fertility.
Nursing staff is very professional and compassionate. They always are willing to help out and answer questions. They understand the stressors that patients are going through. They are very approachable with questions and concerns.
Describe your experience with SpringCreek Fertility.
The clinic is very clean and up to date. It is very welcoming and furniture and comfortable. The welcome staff is very professional and always have smiles on their faces. They have their own lab technicians where they can draw labs and get same day results.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Insurance covered basic appointments for ultrasounds. They did not cover trigger shots or procedures such as IUI. Insurance did not cover genetic testing either. On average I spent around 1500 per IUI cycle.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
N/A
What specific things went wrong at SpringCreek Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at SpringCreek Fertility.
I have only had one problem with prescriptions not being ordered or called in. Luckily it was a simple fix.
7
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019, Unsuccessful
NPS
8
NPS
8
Age 29
3 IUI
PCOS
Other
Income $100K - $199K
Operations
Neutral
Neutral
Unsuccessful
Dr. Groll is incredibly smart. He was very careful to explain why he was choosing the treatment path for us. He was very scientific in his explanations and gave good reasoning for everything. He answered all of our questions and elaborated if we asked him to. My only issue was that at the end our failed IUIs, he suggested going to IVF immediately. We weren’t ready to take that step due to the financial obligations. At that point, he gave us our exit package and dismissed us. He never went over our package which detailed all of our IUIs and gave us suggestions on what to do next
The clinic is very nice and cozy. The phlebotomy lab is also very clean. The patient rooms are clean, well organized, and feel very private. The [SpringCreek Fertility] front desk staff is very knowledgeable and friendly. We would arrive very early on insemination days...My nurse continued to call to check up on me after we declined IVF. She also understood when I asked to not be contacted since I was still mourning the failed IUIs. I’m confident that if I reached out, the nursing staff would be delighted to help us again
How was your experience with Jeremy Groll at SpringCreek Fertility?
Dr. Groll is incredibly smart. He was very careful to explain why he was choosing the treatment path for us. He was very scientific in his explanations and gave good reasoning for everything. He answered all of our questions and elaborated if we asked him to. My only issue was that at the end our failed IUIs, he suggested going to IVF immediately. We weren’t ready to take that step due to the financial obligations. At that point, he gave us our exit package and dismissed us. He never went over our package which detailed all of our IUIs and gave us suggestions on what to do next. He said that if we had questions over it to call and he would explain, but I got the feeling that if we didn’t want to do IVF that he wasn’t going to take as much care to explain everything like he did in the beginning.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Be ready to stand your ground if you don’t agree with his treatment plan. He can be a little pushy but he won’t speak poorly about your decision. Instead, he’ll likely just move on to the next patient.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
I felt like I was treated very well until the end when we decided to not move forward with IVF at that time. Once we decided to take a break, I felt that Dr. Groll checked out of his care for me. The nurses were always amazing though! It’s just a shame because if we do need to try IVF, I’m afraid we’ll be treated as less than because we didn’t jump right in after our failed IUIs.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
Our first step was a saline sonogram, bloodwork for my husband and I, and a sperm collection for my husband. Once we talked about my husband’s sperm and my ovaries and uterus, we decided to wait until I had my next period. It took a few months, but my period came. I went in for a baseline scan and I was on Femara for five days (5 mg dose). My next scan indicated waiting two days before my Ovidrel injection. The day after my injection we did our first insemination. That did not result in a pregnancy, but my period came 28 days after the previous period. My baseline scan indicated I had some eggs growing on my ovaries so they lowered my dose to 2.5 mg for only four days. The next scan indicated I should do my injection that night with insemination the following day. This still did not result in pregnancy. Again I got my period and we did four days of Femara at 2.5 mg. The next day I did my injection and then insemination the following day. No pregnancy after the third IUI. At this point we decided to stop treatment instead of pursuing IVF.
Describe your experience with your nurse at SpringCreek Fertility. (Assigned nurse: Julie)
The entire nursing staff is amazing! They’re all so warm, very patient to explain everything, and incredibly understanding. My nurse continued to call to check up on me after we declined IVF. She also understood when I asked to not be contacted since I was still mourning the failed IUIs. I’m confident that if I reached out, the nursing staff would be delighted to help us again!
Describe your experience with SpringCreek Fertility.
The clinic is very nice and cozy. The phlebotomy lab is also very clean. The patient rooms are clean, well organized, and feel very private. The front desk staff is very knowledgeable and friendly. We would arrive very early on insemination days. The staff was kind enough to let us help pick the movie they would start playing. They truly helped you feel as comfortable as possible.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Each round of IUI was $1100. The testing we did before starting treatment was about $400 after insurance. We opted to do additional testing at the end for about $40 after insurance.
8
Doctor
Jeremy Groll
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 28 - 29
2 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Other
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Groll was so compassionate and understanding through the entire process. ... Starting this process was so nerve racking and my husband and I were scared to death. From the first consultation to the negative pregnancy results he always encouraged us to keep going. ...I started out taking Metformin 1,000mg twice daily before IUI. I remember taking clomid and had horrible side effects. 2nd round we used Letrozole and it was much better. During IVF I was on Menopur, Follistim and progesterone injections and Vaginal progesterone. All medications produced exactly what they were suppose to.
I have never gone anywhere else and it would be very hard to beat if I ever have to. From the staff [SpringCreek Fertility], to the cleanliness of the facility I don’t have a single complaint. Even though my husband and I haven’t yet successfully conceived I know putting our trust into this clinic was a great decision! ... They [nurses] made me feel so comfortable, they prayed for me, hugged me and wiped tears off my face more than I can count. From the bottom of my heart I thank them for all they do!
How was your experience with Jeremy Groll at SpringCreek Fertility?
He’s absolutely wonderful! Starting this process was so nerve racking and my husband and I were scared to death. From the first consultation to the negative pregnancy results he always encouraged us to keep going. To never give up or lose faith. He explains things so well that you actually understand what’s going on instead of just hearing big fancy words and leaving confused. I can’t thank him enough for educating my husband and I and literally holding our hands through every step!
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Make your appointment immediately! You will not regret going on this journey with him or his staff!
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Dr Groll was so compassionate and understanding through the entire process. I always got a hug when I came in for my appointments and phone calls even on the weekends to see how I was feeling or to ask if I had any questions or concerns .
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I started out taking Metformin 1,000mg twice daily before IUI. I remember taking clomid and had horrible side effects. 2nd round we used Letrozole and it was much better. During IVF I was on Menopur, Follistim and progesterone injections and Vaginal progesterone. All medications produced exactly what they were suppose to.
Describe your experience with the nursing staff at SpringCreek Fertility.
These women are absolutely incredible! They made me feel so comfortable, they prayed for me, hugged me and wiped tears off my face more than I can count. From the bottom of my heart I thank them for all they do!
Describe your experience with SpringCreek Fertility.
This clinic is beautiful! I have never gone anywhere else and it would be very hard to beat if I ever have to. From the staff, to the cleanliness of the facility I don’t have a single complaint. Even though my husband and I haven’t yet successfully conceived I know putting our trust into this clinic was a great decision!
Describe your experience with your monitoring appointments at SpringCreek Fertility.
My monitoring appointments were very easy and efficient.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
At the time we were lucky enough to have insurance through my husbands employer and it covered a lot of the services. Most of the medications were not covered so we spent about $3,000 out of pocket.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
We transferred 2 embryos and I was a little hesitant at first but I completely trusted Dr Groll’s suggestion do that’s what we did.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 27
PCOS
Prefer not to answer
Income $0 - $49K
Sales Representative
3rd of 3 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel at ease with Dr. Groll he explains everything in detail and gave us many papers on everything he went over. The pride he takes in his work shows... He's a very calm and collected warm doctor, explains everything in ways you will understand. He has a way of restoring your hope when you are on your darkest days. I have never left the clinic feeling hopeless or discouraged.
It's a small clinic [SpringCreek Fertility] which is a strength because you get one on one attention and they are devoted to helping you and you get the attention you should. Only negative is how far of a drive it is for us. 1 hour and 30 minutes away.... The nurses are the sweetest and kindest I've ever had the pleasure of knowing. They have the warmest smiles and are truly caring and understanding of the struggles during the process.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He's a very calm and collected warm doctor, explains everything in ways you will understand. He has a way of restoring your hope when you are on your darkest days. I have never left the clinic feeling hopeless or discouraged.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Give trust to the process, everything takes time and this especially is worth the wait.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
As this is the 3rd doctor to help with my infertility journey. I feel at ease with Dr. Groll he explains everything in detail and gave us many papers on everything he went over. The pride he takes in his work shows and the staff makes you feel like family always warm and welcoming. Spring Creek has been such a blessing for my family. We look forward to continuing our journey and hopefully have a 2020 baby!
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
We haven't started any treatments yet, still saving money for it.
Describe your experience with the nursing staff at SpringCreek Fertility.
The nurses are the sweetest and kindest I've ever had the pleasure of knowing. They have the warmest smiles and are truly caring and understanding of the struggles during the process.
Describe your experience with SpringCreek Fertility.
It's a small clinic which is a strength because you get one on one attention and they are devoted to helping you and you get the attention you should. Only negative is how far of a drive it is for us. 1 hour and 30 minutes away.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
So far the lab work has cost us about $800, it's very worth it. Just trying to save up for our iui now.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5