Rated 8.6
Strongly recommend: 74%Neutral: 12%Don't recommend: 14%8.6
74% strongly recommend
78 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
6.5
6.5
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
Lackland AF Base
Fellowship
U. of North Carolina

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jeremy Groll works at

SpringCreek Fertility
Rated 8.7
Strongly recommend: 78%Neutral: 8%Don't recommend: 14%8.7

At 1 office

Dayton
7095 Clyo Road
Dayton, OH 45459
937-458-5084
Explore Clinic

78 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
1 Egg Freezing
Male Factor
European
Ashkenazi Jewish
Income $50K - $99K
Business Executive
Strongly Recommends
Strongly Recommends
Successful
He is open and honest. Has great bedside manner and sense of humor. One of the smartest physicians I have ever met. Always takes time to help you understand what is going on. ... After the first transfer failed as a chemical pregnancy, Dr Groll suggested a biopsy. The results caused him to change my medication schedule the next round and we are currently 8 weeks pregnant. ... He has taken many after hours calls from me and always makes me feel better or explains what is going on. ...
The entire staff [SpringCreek]are friendly and caring. I have never encountered a doctors office so helpful and compassionate. ... I have never had a bad experience with anyone in this office. The front desk receptionists remember you, the phlebotomists are gentle. They go above and beyond for every patient, every time. ... [nursing staff] They are all kind and compassionate. Always available to answer questions or help in any way.
How was your experience with Jeremy Groll at SpringCreek Fertility?
He is open and honest. Has great bedside manner and sense of humor. One of the smartest physicians I have ever met. Always takes time to help you understand what is going on. He has taken many after hours calls from me and always makes me feel better or explains what is going on.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He knows what he is talking about and listen to his suggestions and advise.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
The entire staff are friendly and caring. I have never encountered a doctors office so helpful and compassionate.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
After the first transfer failed as a chemical pregnancy, Dr Groll suggested a biopsy. The results caused him to change my medication schedule the next round and we are currently 8 weeks pregnant.
Describe your experience with the nursing staff at SpringCreek Fertility.
They are all kind and compassionate. Always available to answer questions or help in any way.
Describe your experience with SpringCreek Fertility.
All staff are kind and helpful. I have never had a bad experience with anyone in this office. The front desk receptionists remember you, the phlebotomists are gentle. They go above and beyond for every patient, every time.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Approximately $9,000 after insurance coverage
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2018 - 2019, Successful
NPS
10
NPS
10
Age 38 - 39
4 IUI
Donor Sperm
Unexplained
European
Income $100K - $199K
Nurse or HC Services
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jeremy Groll] Made us feel welcome from day one. Knew our names and were always super friendly...My husband is transgender and Dr. Groll didn't bat an eye. Treated us with respect and helped us become parents. Gave us all our options and didn't try to push us in a certain direction, left the decision up to us...He's really busy so be patient. They'll get you in to see him but once you do trust him. He knows what he's doing...IUI with donor sperm. Femara and Ovidrel. Little to no side effects.
[SpringCreek Fertility was] Very welcoming to all from many backgrounds. Very busy office, takes a little bit of time to get in as a new patient but bends over backwards for patients and goes above and beyond. The office staff is like family. Always happy to see you and quick to check in and see how you are doing...IUI with donor sperm. Femara and Ovidrel. Little to no side effects...My husband is transgender and Dr. Groll didn't bat an eye. Treated us with respect and helped us become parents. Gave us all our options and didn't try to push us in a certain direction, left the decision up to us.
How was your experience with Jeremy Groll at SpringCreek Fertility?
My husband is transgender and Dr. Groll didn't bat an eye. Treated us with respect and helped us become parents. Gave us all our options and didn't try to push us in a certain direction, left the decision up to us.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
He's really busy so be patient. They'll get you in to see him but once you do trust him. He knows what he's doing.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Made us feel welcome from day one. Knew our names and were always super friendly.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
IUI with donor sperm. Femara and Ovidrel. Little to no side effects.
Describe your experience with SpringCreek Fertility.
Very welcoming to all from many backgrounds. Very busy office, takes a little bit of time to get in as a new patient but bends over backwards for patients and goes above and beyond. The office staff is like family. Always happy to see you and quick to check in and see how you are doing.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
My insurance covers IUI.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
n/a
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 28 - 30
Tubal Blockage
Other
Income $50K - $99K
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I love going to spring creek. Everyone completely understands how emotional this can be for both partner mostly financially. They do their very best in helping finds ways for partners to afford more expensive treatment. We where suppose to start our ivf treatment in September of 2019 but because the loan amount each month is so much we unfortunately have to wait a little bit longer to make our beautiful family happen we are currently trying to find new jobs that pay more so we can afford the payments so once that happens we will be all set to start our journey and I wouldn't trust any other doctor and staff to us get their. Even though we haven't made the appointment yet the staff still call and che k up on us to see where we are I'm so thankful we are working with Spring Creek Fertility.
I love going to spring creek. Everyone completely understands how emotional this can be for both partner mostly financially. They do their very best in helping finds ways for partners to afford more expensive treatment. We where suppose to start our ivf treatment in September of 2019 but because the loan amount each month is so much we unfortunately have to wait a little bit longer to make our beautiful family happen we are currently trying to find new jobs that pay more so we can afford the payments so once that happens we will be all set to start our journey and I wouldn't trust any other doctor and staff to us get their. Even though we haven't made the appointment yet the staff still call and che k up on us to see where we are I'm so thankful we are working with Spring Creek Fertility.
How was your experience with Jeremy Groll at SpringCreek Fertility?
I love going to spring creek. Everyone completely understands how emotional this can be for both partner mostly financially. They do their very best in helping finds ways for partners to afford more expensive treatment. We where suppose to start our ivf treatment in September of 2019 but because the loan amount each month is so much we unfortunately have to wait a little bit longer to make our beautiful family happen we are currently trying to find new jobs that pay more so we can afford the payments so once that happens we will be all set to start our journey and I wouldn't trust any other doctor and staff to us get their. Even though we haven't made the appointment yet the staff still call and che k up on us to see where we are I'm so thankful we are working with Spring Creek Fertility.
What's one piece of advice would you give a prospective patient of Jeremy Groll at SpringCreek Fertility?
Try to be patient I know it's very emotional and hard but one day you will look back at this moment and realize it was all worth it.
During treatment, were you treated like a number or a human with Jeremy Groll at SpringCreek Fertility?
Every time my husband and I went for an appointment we always feel so welcome. We can't wait to start our family.
Describe the protocols Jeremy Groll used in your cycles at SpringCreek Fertility and their degree of success.
I have a blocked tube and that only gives us a less than 5% chance of making a child on our own. Dr.Groll recommends ivf. That is what we have been trying to work on for awhile now.
Describe your experience with the nursing staff at SpringCreek Fertility.
Kind, patient and very understanding about how emotional this process is for almost ever patient that comes to spring creek. They seems well educated on how not only to be a great nursing staff but also great with people.
Describe your experience with SpringCreek Fertility.
Their isnt nothing that they haven't covered to all new patients. They seems to really know what is to be expected and are good at what they do. Maybe finding a way to make it easier to get the loans threw prosper or cheaper for the more expensive treatment. I wish their was a way for all insurances to cover aleast 60% of all fertility treatments because not only to people have to pay that and pay for when you do have a baby the hospital bill and any other expenses that people don't see coming with a new baby.
Describe the costs associated with your care under Jeremy Groll at SpringCreek Fertility.
Well its fertility so it's pretty expensive no matter where you go.
Describe Jeremy Groll's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SpringCreek Fertility.
I wish the ivf process was affordable for everyone. I can't wait to be a mother.
10
Doctor
Jeremy Groll
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
SpringCreek Fertility
Dayton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5