Strongly recommend: 66%Neutral: 19%Don't recommend: 15%8.4
66% strongly recommend
9 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Sackler U. Tel Aviv
Residency
Tufts
Fellowship
Emory

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jessica Spencer works at

Emory University Reproductive Center
Strongly recommend: 72%Neutral: 26%Don't recommend: 2%9.1

At 1 office

Atlanta
550 Peachtree Street
Atlanta, GA 30308
404-778-3401
Explore Clinic

2 patient reviews filtered by:

5
2
Age 35
Treated 2015
Success w/ Doc No
5 IUI
3 Egg Freezing
IVF
Unexplained
Other
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Strengths: Dr. Spencer is a good doctor and her interns/fellow were fantastic! ...Dr. Spencer was wonderful. She made sure to give details on what was going one, why she chose the meds she did, and what she thought our outcome would be...Dr. Spencer always made me feel welcomed. She was polite, courteous, gentle, and always showed compassion...My experience overall with her as a doctor was positive.
Weaknesses: Emory's billing department, front desk management, and nurses lack of communication and not knowing which patient you are and mixing up important, details regarding appointments and medication...The nursing staff was nice...they messed up our appointments multiple times, and gave us wrong information about the medications I was supposed to take and when...Beware of Emory and their lack of communication
How was your experience with Jessica Spencer at Emory University Reproductive Center?
As stated before, Dr. Spencer always made me feel welcomed. She was polite, courteous, gentle, and always showed compassion. Her staff also were wonderful to deal with. My experience overall with her as a doctor was positive.
What's one piece of advice would you give a prospective patient of Jessica Spencer at Emory University Reproductive Center?
Beware of Emory and their lack of communication, lack of billing communication, and nurses not always knowing what medicines you are prescribed.
During treatment, were you treated like a number or a human with Jessica Spencer at Emory University Reproductive Center?
Dr. Spencer was wonderful. She made sure to give details on what was going one, why she chose the meds she did, and what she thought our outcome would be. The reason we left her practice was due to other issues dealing with Emory.
Describe the protocols Jessica Spencer used in your cycles at Emory University Reproductive Center and their degree of success.
When seeing Dr. Spencer, I was undergoing IUIs. From what I can recall, I was on Clomid, Clomid's sister drug, but can't remember the other medicines prescribed. I also can't remember much about the protocols. It was a couple of years ago and I have moved past this experience.
Describe your experience with the nursing staff at Emory University Reproductive Center.
The nursing staff was nice. However, they never remembered our names (I can sort of understand this, there are a lot of patients), they messed up our appointments multiple times, and gave us wrong information about the medications I was supposed to take and when. A few times, I had to call Dr. Spencer personally to get correct information. Very frustrating.
Describe your experience with Emory University Reproductive Center.
Strengths: Dr. Spencer is a good doctor and her interns/fellow were fantastic! Weaknesses: Emory's billing department, front desk management, and nurses lack of communication and not knowing which patient you are and mixing up important, details regarding appointments and medication.
Describe the costs associated with your care under Jessica Spencer at Emory University Reproductive Center.
I do not remember the costs.
Describe Jessica Spencer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
Just that when the doctor thinks it right to transfer two, go with it.
What specific things went wrong at Emory University Reproductive Center?
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Emory University Reproductive Center.
I have already stated the problems in the prior boxes.
5
Doctor
Jessica Spencer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
2
Clinic
Emory University Reproductive Center
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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6
7
Age 37
Treated 2017
Success w/ Doc No
1 IUI
Endometriosis
Black or African-American
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Neutral
She [Dr. Spencer] thoroughly went over my history with me to determine the best course of action. She let me know the chances of doing the IUI successfully were slim due to the fact that I have endometriosis. She let me know that IVF would probably be best to do but due to the cost I decided to try out the IUI ... The instructions I was given was specific to me and not generic. The fact that I have endometriosis was taken into consideration
What I like about Emory is that they were up front with the costs. I was not left in the dark not know what my bill would be. The only issue I had was waiting to get labs done, this took a very looooong time as the waiting area was always jam packed ... Emory clinic's approach is to do eSet ... The nurses were always nice and patient. They would always come back and reitierate what the doctor had gone over and also answer any additional questions
How was your experience with Jessica Spencer at Emory University Reproductive Center?
She thoroughly went over my history with me to determine the best course of action. She let me know the chances of doing the IUI successfully were slim due to the fact that I have endometriosis. She let me know that IVF would probably be best to do but due to the cost I decided to try out the IUI
What's one piece of advice would you give a prospective patient of Jessica Spencer at Emory University Reproductive Center?
Be patient and ask questions if things are not clear.
During treatment, were you treated like a number or a human with Jessica Spencer at Emory University Reproductive Center?
The instructions I was given was specific to me and not generic. The fact that I have endometriosis was taken into consideration
Describe the protocols Jessica Spencer used in your cycles at Emory University Reproductive Center and their degree of success.
I was initially given Clomid but I asked for it to be changed to Femara due reviews of it not working for Endo patients. I believe I was also prescribed Follistism, can't remember what else.
Describe your experience with the nursing staff at Emory University Reproductive Center.
The nurses were always nice and patient. They would always come back and reitierate what the doctor had gone over and also answer any additional questions
Describe your experience with Emory University Reproductive Center.
What I like about Emory is that they were up front with the costs. I was not left in the dark not know what my bill would be. The only issue I had was waiting to get labs done, this took a very looooong time as the waiting area was always jam packed
Describe the costs associated with your care under Jessica Spencer at Emory University Reproductive Center.
Total cost was about $4000. This was for consultation, full panel bloodwork, IUI
Describe Jessica Spencer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Emory University Reproductive Center.
Emory clinic's approach is to do eSet
6
Doctor
Jessica Spencer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Emory University Reproductive Center
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review